About Silent Auction Pro

Silent Auction Pro is an application aimed at the non-profit sector. The software allows users to manage live auction events, including ticket sales, credit card processing, and mobile bidding. The app is geared toward aiding in the fundraising efforts of schools, churches, and charitable organizations of all sizes.

On top of helping users manage the live event itself, Silent Auction Pro offers a number of auction-specific features, including absentee bidding, and live auction types, proxy bidding, and phone bidding. Silent Auction Pro also features built-in image editing, inventory management, and bidder watch lists.

Key benefits of Silent Auction Pro

• Manage all aspects of silent and live auctions from a Web-based interface.
• Quickly create and publish mobile-friendly online auctions with Silent Auction Pro AuctionMobile.
• Raise unlimited funds for charities with low upfront costs.
• Accept credit cards at locations that do not normally take them.
• Sell gift certificates and set buy-it-now pricing for quick sales.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Auction catalog on a computer / desktop
Auction catalog on a mobile device
Item detail page on a computer / desktop
Item detail page on a mobile device
View 5 more
Silent Auction Pro video
Silent Auction Pro screenshot: Auction catalog on a computer / desktop Silent Auction Pro screenshot: Auction catalog on a mobile device Silent Auction Pro screenshot: Item detail page on a computer / desktop Silent Auction Pro screenshot: Item detail page on a mobile device

Features

Total features of Silent Auction Pro: 54

  • Activity Management
  • Alerts/Notifications
  • Alumni Management
  • Attendee Management
  • Auction Management
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • CRM
  • Campaign Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reports
  • Donation Tracking
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Event Management
  • Event Tracking
  • For Nonprofits
  • Gift Card Management
  • Inventory Management
  • Live Auction
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Auction
  • Online Bidding
  • Online Giving
  • Online Ticketing
  • Order Processing
  • Payment Processing
  • Pledge Management
  • Product Catalog
  • Promotions Management
  • Proxy Bidding
  • Receipt Management
  • Recurring Giving
  • Registration Management
  • Reporting/Analytics
  • Search/Filter
  • Seating Map
  • Silent Auction
  • Sponsorship Management
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Watch List
  • Website Integration
  • Website Management

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Panorama

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Reviews

Overall rating

4,8 /5
(373)
Value for Money
4,8/5
Features
4,6/5
Ease of Use
4,5/5
Customer Support
5/5

Already have Silent Auction Pro?

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Showing 5 reviews of 373
Erin C.
Overall rating
  • Industry: Fund-Raising
  • Company size: 2-10 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Must for School Fundraising

Reviewed on 2020/03/12

We are going to start using our SAPro software in our other school fundraisers, not just our...

We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.

Pros

We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.

Cons

We would love to see an app in the future, rather that just a mobile site for bidding.

Kaylee F.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11-50 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Overall Excellent Experience with Software and Support

Reviewed on 2021/03/15

We were overall very pleased. It provided a greater reach than we would have ever been able to...

We were overall very pleased. It provided a greater reach than we would have ever been able to achieve with an in-person silent auction. We loved the versatility, the ease of use (after learning), and the support. We'd absolutely recommend this to another organization and will be using it again.

Pros

Easy to use: The software is very easy to use after spending a little bit of time familiarizing yourself with it. They have numerous help pages and even some youtube videos that help you learn the software. Additionally the technical support was out of this world (see Tech Support is Outstanding). We also loved that numerous people can enter donation items so that the cumbersome task of entering items is not tasked to one person.

Reasonably priced: It is reasonably priced, relative to other similar softwares, and the support alone was worth the money. Originally, we thought the fees were slightly high, but after investigating other software pricing, and after our experience with this software and their support, the annual fee (which allows for as many auctions/events as you'd like within a year) and the 2.0% taken from high bids were nothing, and we would absolutely do it again.

Tech Support is Outstanding: The event coaches are very friendly and incredibly helpful. They help you get started, make suggestions along the way, and they are there to wrap up afterwards as well. We had an IT problem at 9:00pm CST. I called in, my event coach answered me, and she had tech support looking into my problem immediately. Every tech call was answered or gotten back to within an hour.

Overall Great Features: The user pages looked stunning, most features you'd want are available. We really enjoyed our use of the software and are looking forward to our next auction.

Cons

Takes Time to Learn: The administrative pages are slightly cumbersome to navigate in the beginning. They take time to learn, although that is probably true of every auction software.

Some Features Not Available: There were a few features that were not available that we would have liked to have seen, such as an option for the public to view all bids placed on an item with bidders names or without, similar to an in-person silent auction. The Donate Button (Fund-a-need) was not intuitive for our users and confused them.

Administrative Pages: Looked a bit dated. For a new software, we would have expected everything to be a bit more up-to-date looking. However, the user pages were very nice looking for the actual auction. Additionally, it would be great if there was a "view as user" option to be able to see what your changes look like once you've made them in the administrative account. It was cumbersome to have a user account and an administrative account and have to switch between the two constantly to be able to view things we were changing in the administrative account. Also the software won't let you have two logins open at the same time.

Aaron W.
Overall rating
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Silent Auction Pro - basic auction software

Reviewed on 2018/06/18

Pros

Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.

Cons

Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.

Response from Silent Auction Pro

Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv.

Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay.

Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.

Laura G.
Overall rating
  • Industry: Arts & Crafts
  • Company size: 11-50 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Awesome Customer Service

Reviewed on 2021/02/01

Pros

This was our fourth year using Silent Auction Pro. Like so many nonprofits in 2020, we were faced with really two questions: how can we successfully fundraise using mostly social media and how can we put together an event that seemed so foreign at the time, so quickly. While the changes made to the software were helpful and kept us competitive with other organizations, it was Silent Auction's customer service that was the secret sauce. From explaining all the new features to problem-solving, to follow-up reminders, we were able to host a successful fundraising event this year.

Cons

Some things are a little bit clumsy and not as user-friendly as I would like them to be. It would be helpful to be able to change the program colors to be a bit more like our brand. Reports could be more specific or to be able to customize them more.

Jo anne H.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WDCC Fashion & Frolic Fundraiser

Reviewed on 2021/01/12

Excellent - A++++++++++++++++++++++++
Mobile Online Bidding and Custom Email / Text Distribution...

Excellent - A++++++++++++++++++++++++
Mobile Online Bidding and Custom Email / Text Distribution for marketing SAVED our annual fundraiser which was 100% virtual in 2020.

Pros

Software is user friendly and website easy to navigate. Continue to annually learn and become more familiar with functionality of features since 2013.
The websites offers variety of features: previous donation report, contact history, donation inventory and tracking, auction item bundle function, mobile online bidding, email merge, and custom email / texts distribution.
Support (Help) staff is very knowledgeable and accommodates at anytime.

Cons

Would like to see individual email / text contacts available for email distribution, besides category labels.
Would like to be able to obtain only 2-3 years previous donation history. History older than 3 years not necessary, report too long and cumbersome.

Showing 5 reviews of 373 Read all reviews

Silent Auction Pro FAQs

Below are some frequently asked questions for Silent Auction Pro.

Silent Auction Pro offers the following pricing plans:

  • Starting from: US$129,00/one-time
  • Pricing model: One Time License
  • Free Trial: Available

A free trial is available on request. AuctionCore: $129 per event AuctionDay: $149 per event + 1.5% per transaction AuctionPromoter: $149 per event AuctionOnline: $149 per event AuctionMobile: $149 per event

We do not have any information about Silent Auction Pro features

Silent Auction Pro has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Silent Auction Pro supports the following languages:

English

Silent Auction Pro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Silent Auction Pro has

Silent Auction Pro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Silent Auction Pro.