Silent Auction Pro
Live auction event management for nonprofits
4,8 /5 (325 reviews) Write a Review!Silent Auction Pro Overview
What is Silent Auction Pro?
Silent Auction Pro is an application aimed at the non-profit sector. The software allows users to manage live auction events, including ticket sales, credit card processing, and mobile bidding. The app is geared toward aiding in the fundraising efforts of schools, churches, and charitable organizations of all sizes.
On top of helping users manage the live event itself, Silent Auction Pro offers a number of auction-specific features, including absentee bidding, Dutch, English, and live auction types, proxy bidding, and phone bidding. Silent Auction Pro also features built-in image editing, inventory management, and bidder watch lists.
Several versions of Silent Auction Pro are offered. The most basic version, AuctionCore, offers multi-user access, contact management, donation management, customizable auction types, auction data collection, and reporting. In addition to those basic features, AuctionDay adds check-in/check-out tools, USB credit card machine support, and transaction logging. AuctionPromoter adds custom printed material creation, online program guides, and enhanced branding features. AuctionMobile lets the user create a mobile-ready Web front-end for auction items.
Silent Auction Pro is a Web-based application suitable for users and bidders using Windows or Mac computers and the AuctionMobile version makes auction listings correctly scale on all types of mobile devices. All versions of Silent Auction Pro are priced on a per-event basis, with discounts available for repeat customers.
Silent Auction Pro Overview
Pricing
Pricing options
A free trial is available on request.
AuctionCore: $129 per event
AuctionDay: $149 per event + 1.5% per transaction
AuctionPromoter: $149 per event
AuctionOnline: $149 per event
AuctionMobile: $149 per event
Silent Auction Pro Features
Media
Silent Auction Pro Reviews
Silent Auction Pro Reviews
A Must for School Fundraising
We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.
Round 2; Regrouping
I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower.
Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it.
Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.
100% Recommend
Had the best experience with Silent Auction Pro.. we were under a short time frame due to restrictions with COVID-19 and getting approval from the administration on an auction software. [SENSITIVE CONTENT HIDDEN], our event Coach helped us through the whole process. Even when we had a slight error during the event her and the [SENSITIVE CONTENT HIDDEN] solved it immediately. Very impressed with their company.
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A Must for School Fundraising
Pros
We've used Silent Auction Pro for at least three events in the last several years as a Mobile Pro client. It is pretty intuitive and keeps our donations well organized, as well as allowing us to communicate effectively with bidders and donors. The ability for anyone to bid online opens our fundraising to the community, not just our school families, helping us raise much more money than we could achieve with paper bidding.
Cons
We would love to see an app in the future, rather that just a mobile site for bidding.
Round 2; Regrouping
I loved the software. We had used BidPal/OneCause prior but the cost model was unbearable for us this year. With Silent Auction Pro we pay after the first event; nothing upfront. Capped fee% and low fixed cost are benefits. Credit card processing (we used WorldPay) fees are lower (and no monthly fee), making the total cost lower.
Software is feature-rich. This can be a double-edged sword as features can add complexity. Help is always available and phone support was awesome. Overall, the features are worth it.
Ability to 'stage' or start a new event while keeping a recently finished event active for a bit would be a welcomed improvement.
Pros
Features, Performance and Support were all Excellent.
Cons
Registration and PW requirements for bidding .
No import (from spreadsheet) capability. Understandable, but would have been nice. They do offer to import for you at extra cost. They must have had bad experiences... It turned out to be less an issue than I thought. They were very upfront about it and it was not a surprise.
100% Recommend
Had the best experience with Silent Auction Pro.. we were under a short time frame due to restrictions with COVID-19 and getting approval from the administration on an auction software. [SENSITIVE CONTENT HIDDEN], our event Coach helped us through the whole process. Even when we had a slight error during the event her and the [SENSITIVE CONTENT HIDDEN] solved it immediately. Very impressed with their company.
Pros
Customer Service is amazing
Really, really, easy to use
TONS of reports to pull for any information you would need
Real-time reports on how much money you are making and the return on the value
The registration page and the ability to customize it to our liking was amazing, especially when recognizing sponsors.
The mobile site was awesome and so easy to use
Texts/Emails that came during the event are helpful
Cons
Can only have one event going at a time
Unable to "edit" thank you letter when going to send out, it pulls straight from the template
The donor v. bidder and confirming identities
Silent Auction Pro - basic auction software
Pros
Silent Auction Pro has features like image uploading and item organizing that make it useful for auctions.
Cons
Silent Auction Pro uses an unreliable payment processor, they do not give an opt out for saving credit card info, and there is no bulk upload for items.
Response from Silent Auction Pro
Regarding our credit card processors: Silent Auction Pro uses two of the largest and most reliable payment processors on the planet - PayPal and WorldPay / Vantiv.
Regarding storing credit cards: For mobile bidding, yes customers must put a credit card on file. This is by design as we believe that it is in the best interest of organizations holding fundraisers that they have a credit card on file for each online bidder. People who do not have a credit card or refuse to put one on file may bid on a bidding Kiosk. Note that credit cards are NOT stored on Silent Auction Pro servers but instead with PayPal or WorldPay.
Regarding no bulk upload for items. This is true. It is just as easy if not easier to enter donations into Silent Auction Pro than it is to enter them first in a spreadsheet (where you can't enter a photo anyway). If you purchase a system to help manage your event, you should use that system exclusively and not try to switch back and forth.
The Support is Unparalleled
Pros
The price point for us was manageable - about half of what the other guys are charging.
So many features we will take years to master them all.
Don't worry - the support people have you back all the way through the process. They are truly on your team and will step you through click by click. SO many ways to get help. video. tutorial. PEOPLE!
Stable - this is not a website that cranks out a storefront... it's a robust database. And it is stable and functional. Not a sexy GIU, but it works when you need it and that is valuable!
It was a really good choice in the time of quarantine to choose SAP.
Cons
I wish I could have customized the site just a bit - and maybe I could, but we were under time crunch and it was not a priority.
There are SO many features. it is important to follow the Best Practices so you don't get overwhelmed.
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Silent Auction Pro Pricing
Silent Auction Pro Pricing
A free trial is available on request.
AuctionCore: $129 per event
AuctionDay: $149 per event + 1.5% per transaction
AuctionPromoter: $149 per event
AuctionOnline: $149 per event
AuctionMobile: $149 per event
A free trial is available on request.
AuctionCore: $129 per event
AuctionDay: $149 per event + 1.5% per transaction
AuctionPromoter: $149 per event
AuctionOnline: $149 per event
AuctionMobile: $149 per event
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Silent Auction Pro Features
Silent Auction Pro Features
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Categories
Categories
Additional information for Silent Auction Pro
Additional information for Silent Auction Pro
Key features of Silent Auction Pro
- Absentee Bidding
- Activity management
- Bid management
- Credit card processing
- Customer database
- Customer history
- Customizable branding
- Customizable reporting
- Dutch Auction
- Electronic payments
- English Auction
- Event tracking
- Gift card system
- Mobile integration
- Order confirmation
- Order fulfilment
- Order processing
- Product catalog
- Silent Auction
- Web integration
Benefits
• Manage all aspects of silent and live auctions from a Web-based interface.
• Quickly create and publish mobile-friendly online auctions with Silent Auction Pro AuctionMobile.
• Raise unlimited funds for charities with low upfront costs.
• Accept credit cards at locations that do not normally take them.
• Sell gift certificates and set buy-it-now pricing for quick sales.
Silent Auction Pro FAQs
Silent Auction Pro FAQs
Below are some frequently asked questions for Silent Auction Pro.
Q. What type of pricing plans does Silent Auction Pro offer?
Silent Auction Pro offers the following pricing plans:
Starting from: US$129,00
Pricing model: One Time License
Free Trial: Available
A free trial is available on request. AuctionCore: $129 per event AuctionDay: $149 per event + 1.5% per transaction AuctionPromoter: $149 per event AuctionOnline: $149 per event AuctionMobile: $149 per event
Q. What are the main features of Silent Auction Pro?
Silent Auction Pro offers the following features:
- Absentee Bidding
- Activity management
- Bid management
- Credit card processing
- Customer database
- Customer history
- Customizable branding
- Customizable reporting
- Dutch Auction
- Electronic payments
- English Auction
- Event tracking
- Gift card system
- Mobile integration
- Order confirmation
- Order fulfilment
- Order processing
- Product catalog
- Silent Auction
- Web integration
Q. Who are the typical users of Silent Auction Pro?
Silent Auction Pro has the following typical customers:
Non Profit
Q. What languages does Silent Auction Pro support?
Silent Auction Pro supports the following languages:
English
Q. What type of pricing plans does Silent Auction Pro offer?
Silent Auction Pro has the following pricing plans:
One Time License
Q. Does Silent Auction Pro support mobile devices?
We do not have any information about what devices Silent Auction Pro supports
Q. What other apps does Silent Auction Pro integrate with?
We do not have any information about what integrations Silent Auction Pro has
Q. What level of support does Silent Auction Pro offer?
Silent Auction Pro offers the following support options:
Online Support, Phone Support, Knowledge Base, FAQs
We are going to start using our SAPro software in our other school fundraisers, not just our auction. It is a great way to organize and keep all of our sponsor and donor information organized. I can also not speak highly enough of the customer support! They are quick to answer calls and get you answers to your questions.