ChildWatch

Business management software for childcare centers

4,5 /5 (17 reviews) Write a Review!

ChildWatch Overview

What is ChildWatch?

ChildWatch is an end-to-end software solution for childcare providers in the United States. The application facilitates client/child registration, scheduling, billing, and communications throughout the childcare engagement. Additional features cover all aspects of running a childcare facility, including employee scheduling and child attendance tracking. The Web-based app works on desktops and a mobile version is available.

The software handles all types of client data, including contact information, billing status, and immunization records. Client records also feature customizable fields for entering additional information. ChildWatch manages registrations, tracks attendance, and generates detailed reports for parents.

ChildWatch also features employee management tools. The application provides an integrated time. Payroll data can be directly exported to QuickBooks. Because ChildWatch also manages activities and classes, the application also lets users schedule employees directly from its dashboard. A variety of reports can be generated, including enrollment and attendance reports, as well as detailed revenue reports.

The Web-based app features 256-bit SSL encryption and 24/7 access from any location with an Internet connection.

ChildWatch Overview

Pricing

Starting from
US$39,95/month

Pricing options

Free Trial
Subscription
Value for money

ChildWatch Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

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ChildWatch Reviews

ChildWatch Reviews

Overall rating
4,5
/
5
Excellent
11

Very good
5

Average
0

Poor
1

Terrible
0

Value for Money
4,4
Features
4,1
Ease of Use
4,4
Customer Support
4,7
94% recommended this app
Theresa C.

Amazing Product for a Childcare Facility!

Fantastic!


Luke S.

Childwatch review

Again there is not a perfect software out there. Childwatch is a great value for the money and is especially great for smaller programs. Each time we had an issue it was very quickly resolved with support from the childwatch team. I have nothing but nice things to say about the software and the team of people working there.


Tom V.

Basic software, terrible support, no help, canceled

Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all. Not recommended. Limited program, thought it would be sufficient but it was poorly written and not supported. Avoid.


Stephanie H.

The Childwatch system is a good software to use if you have a business in the childcare...


Carmen B.

ALL DAYCARE PROVIDERS SHOULD BE USING THIS SYSTEM! We are able to manage our day-to-day...


Theresa C.
Industry: Education Management
Company size: 11-50 Employees

Amazing Product for a Childcare Facility!

Used Daily for 2+ years
Reviewed on 2020/01/23
Review Source: Capterra

Fantastic!

Pros

Childwatch has been a life saver when it comes to being user friendly for staff, families and myself. My administrator staff really loves the amount of data we can provide on childwatch to give us the reports we need, as far as tracking attendance and their billing aspect on the software. The attendance feature makes sure that we are accounting for the children in our facility and billing where is needed. It also allows us to know where our children vs staff ratio needs to be for the day. Our billing feature lets us set up everything per family house hold instead of individual clients which is very time saving for our families. Also I personally love the amount of information I can submit about my staff. Anytime I have had a question and I reach out to Childwatchs support time I receive a response the day of, so no day delay is amazing!

Cons

As a child care facility we need a fully function software that utilizes CACFP functions. Unfortunately right now childwatch is in the works of providing that. Once its up and running there is no comparison!

Response from Remarkable Systems

Thank you for your kind words. We are please to hear our software solution is working well for your business and staff.

As of March 2020, the remainder of our extensive CACFP functionality will be updated to reflect the new meal patterns.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Luke S.
Industry: Education Management
Company size: 11-50 Employees

Childwatch review

Used Daily for 2+ years
Reviewed on 2019/12/20
Review Source: SoftwareAdvice

Again there is not a perfect software out there. Childwatch is a great value for the money and is especially great for smaller programs. Each time we had an issue it was very quickly resolved with support from the childwatch team. I have nothing but nice things to say about the software and the team of people working there.

Pros

The software is very easy to learn, use and train others to use. There are a lot of features for cost which is a great bonus when you are on a tight budget.

Cons

There is not a perfect software out there but for the cost Childwatch is a really great option. I think the biggest problem that we encountered was on the check in/out interface with parents having issues. Some of these were most likely user errors and some wifi capability issues.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Tom V.
Industry: Education Management
Company size: 2-10 Employees

Basic software, terrible support, no help, canceled

Used Daily for 1-5 months
Reviewed on 2019/09/16
Review Source: SoftwareAdvice

Very poor, not intuitive and wasted my time. I canceled it and they seem not to care at all. Not recommended. Limited program, thought it would be sufficient but it was poorly written and not supported. Avoid.

Pros

The A/R features were somewhat useful. Sign in seems well thought out though biometrics not supported.

Cons

Support and training sucked. Paid phone support only. Had to submit written questions and wait for answers on a limited schedule. If the program crashed you were out of luck. No searchable help. Online training minimal. We had live training sessions with people who did not know the program. Program is rather simplistic yet not clear at all and I am very experienced using software, writing software, etc. Inexpensive but still not worth it. Also no connection to Quickbooks Cloud.

Response from Remarkable Systems

Thank you for providing your feedback. Sometimes reviews are constructive and provide valuable information for future buyers to make an informed decision. Other times, they are so negative one might question their accuracy & motive....

That said, we are truly sorry that your experience with our services didn't match your expectations. As you can see on other reviews, we are known for providing excellent customer service and taking ownership. We do care deeply about our customers' success with our services.

We always aim to deliver a great experience and are gutted when our efforts fail.
Thanks again for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Stephanie H.

The Childwatch system is a good software to use if you have a business in the childcare industry.

Used Daily for 6-12 months
Reviewed on 2018/01/27
Review Source: Capterra

Pros

I liked the ability to use different programs and or rooms for the different ages. I like the ability to add photos for the kids and parents. I especially liked the calendar and parent portal.

Cons

My business is a drop in childcare so we had to manipulate the system quite a bit in order to accommodate hourly billing with the many different specials and programs we run here at the drop in child care center. We knew that from the beginning and tech support was very helpful in showing us how to do the things we needed to do in order to make it work for our center.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Carmen B.

ALL DAYCARE PROVIDERS SHOULD BE USING THIS SYSTEM! We are able to manage our day-to-day operations

Used Daily for 6-12 months
Reviewed on 2018/06/05
Review Source: Capterra

Pros

Our parents & employees were able to easily clock-in/out on any device and had access to the information, features specific to their role. We were able to easily record transitions, milestones, daily sheets, meal counts and so much more.

Cons

Nothing...
Our Parents and staff can access everything in their portal from any device at any time. It made keeping up with attendance, ratios and the knowledge of knowing that was present in the center at all times.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8,5/10
Based on 17 user ratings
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ChildWatch Pricing

ChildWatch Pricing

Starting from
US$39,95/month
Free Trial
Subscription
Value for money
Value for Money
4,4/5
Based on 17 user ratings
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ChildWatch Features

ChildWatch Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,1/5
Based on 17 user ratings
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Categories

Additional information for ChildWatch

Additional information for ChildWatch

Key features of ChildWatch

  • Activities & Classes
  • Attendance Kiosk
  • Attendance Management (kiosk)
  • Billing & invoicing
  • Calendar management
  • Child & Staff Scheduling
  • Childcare Center Management
  • Classroom Manager (ratios & attendance)
  • Client Billing
  • Client Messaging (text/email)
  • Client portal
  • Credit card integration
  • Customizable reporting
  • Data Importation
  • Daycare Operations
  • Electronic payments
  • Employee T&A (punch clock)
  • Mailing list management
  • Meal Programs
  • Menu Creation
  • Mobile alerts
  • Parent Portal
  • Photo albums
  • QuickBooks Integration
  • Records management
  • Registration management
  • Scheduling
  • ePayments

Benefits

• Register children and create family profiles efficiently.
• Manage classes, child and employee schedules, and billing from the ChildWatch interface.
• Administer the CACFP program with ChildWatch’s built-in tools that help maintain and prove compliance with the program.
• Track revenue and expenses, including payroll, and export the results to QuickBooks.
• Securely store private client and employee data with user access from any Internet connection.

ChildWatch FAQs

ChildWatch FAQs

Below are some frequently asked questions for ChildWatch.

Q. What type of pricing plans does ChildWatch offer?

ChildWatch offers the following pricing plans:

Starting from: US$39,95/month

Pricing model: Subscription

Free Trial: Available

Q. What are the main features of ChildWatch?

ChildWatch offers the following features:

  • Activities & Classes
  • Attendance Kiosk
  • Attendance Management (kiosk)
  • Billing & invoicing
  • Calendar management
  • Child & Staff Scheduling
  • Childcare Center Management
  • Classroom Manager (ratios & attendance)
  • Client Billing
  • Client Messaging (text/email)
  • Client portal
  • Credit card integration
  • Customizable reporting
  • Data Importation
  • Daycare Operations
  • Electronic payments
  • Employee T&A (punch clock)
  • Mailing list management
  • Meal Programs
  • Menu Creation
  • Mobile alerts
  • Parent Portal
  • Photo albums
  • QuickBooks Integration
  • Records management
  • Registration management
  • Scheduling
  • ePayments

Q. Who are the typical users of ChildWatch?

ChildWatch has the following typical customers:

Small Business, Mid Size Business

Q. What languages does ChildWatch support?

ChildWatch supports the following languages:

English

Q. What type of pricing plans does ChildWatch offer?

ChildWatch has the following pricing plans:

Subscription

Q. Does ChildWatch support mobile devices?

We do not have any information about what devices ChildWatch supports

Q. What other apps does ChildWatch integrate with?

ChildWatch integrates with the following applications:

QuickBooks Online Advanced, Retently

Q. What level of support does ChildWatch offer?

ChildWatch offers the following support options:

Phone Support, Online Support