About TeamSnap

TeamSnap sports team, club and league management software is used by millions of people around the world and saves a ton of time for coaches, players, parents, commissioners, administrators and organizers of any activity. Available online and on mobile apps, it is designed to assist with scheduling, practice and match planning, equipment and kit requirements, and volunteer recruitment, and enable multi-channel communication between everyone involved with a team, club or league.

TeamSnap’s calendar syncs with mobile and desktop applications, including iCal, Google and Outlook calendars, automatically updating users’ personal calendars with team events. Users can stay connected wherever they are with iOS and Android, enabling the sending and receiving of last-minute messages, updates and notifications - things like match or practice cancellations, location changes, reminders of what equipment or kit to bring, or urgent transport requirements.

Users can receive PayPal payments through TeamSnap, and track all team or membership fee payments, however they were received. Other things that can be tracked, using the Track Anything feature, range from form completion to equipment needs, and whose turn it is to bring team snacks.

Each team is given their own customizable team homepage, where they can add a team message and photo, feature team sponsors, and share news about recent practices and matches. Fans can also use the TeamSnap app to share their game experience, upload match photos, and follow the score from wherever they are.

Key benefits of TeamSnap

TeamSnap delivers push notifications to users, for any last-minute changes, updates, or needs, such as cancelled matches, location changes, or transport requirements.

Calendar syncing between TeamSnap and mobile and desktop calendar applications allows users’ calendars to automatically update with team events.

TeamSnap’s Track Anything feature can be used for refreshment rotas, special kit requirements, form completion, and more.

Users can track payments, including team or group fees, and set up a PayPal account to receive payments through TeamSnap.

iOS and Android apps allow users to stay connected wherever they are, and promptly receive important last-minute updates.

Each team has their own customizable team homepage, on which they can add a message and team photo, and feature any team sponsors.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English, French, Spanish

Images

TeamSnap enables users to view all of their teams in one place
TeamSnap can be used to track membership and event payments for teams, leagues and clubs
Users can track attendance through TeamSnap
TeamSnap generates player statistics for sports including football, hockey and basketball
Users can view individual players' statistics on TeamSnap
TeamSnap includes a customizable homepage for each team, including the option to add sponsors and a team photo
TeamSnap's 'Track Anything' feature allows users to organise things including snack rotas, kit requirements, and more
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TeamSnap video
TeamSnap video
TeamSnap video
TeamSnap video
TeamSnap video
TeamSnap screenshot: TeamSnap enables users to view all of their teams in one place TeamSnap screenshot: TeamSnap can be used to track membership and event payments for teams, leagues and clubs TeamSnap screenshot: Users can track attendance through TeamSnap TeamSnap screenshot: TeamSnap generates player statistics for sports including football, hockey and basketball TeamSnap screenshot: Users can view individual players' statistics on TeamSnap TeamSnap screenshot: TeamSnap includes a customizable homepage for each team, including the option to add sponsors and a team photo TeamSnap screenshot: TeamSnap's 'Track Anything' feature allows users to organise things including snack rotas, kit requirements, and more

Features

Total features of TeamSnap: 67

  • API
  • Alerts/Notifications
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Built-In Database
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Segmentation
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Contact Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customization
  • Data Import/Export
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Tracking
  • File Transfer
  • Forms Management
  • Group Registration
  • In-Game Analytics
  • Instructor Management
  • Inventory Management
  • Live Chat
  • Marketing Automation
  • Member Portal
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Online Registration
  • Payment Processing
  • Personalization
  • Price / Margin Management
  • Purchasing & Receiving
  • Real Time Notifications
  • Real-time Updates
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Role-Based Permissions
  • Scheduling
  • Status Tracking
  • Task Management
  • Team Calendars
  • Team Management
  • To-Do List
  • User Profiles
  • Volunteer Management
  • Web Forms
  • Website Management
  • iCalendar Support

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Reviews

Overall rating

4,3 /5
(119)
Value for Money
4,1/5
Features
4,2/5
Ease of Use
4,3/5
Customer Support
4,1/5

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Showing 5 reviews of 119
Kit B.
Overall rating
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is a great app! Tell your coach you gotta have it :)

Reviewed on 2018/09/18

Pros

Very easy to use and lots of features that are helpful. I am a parent of a teen-aged athlete and have a hard time keeping up with her practice, game, and travel schedule. With TeamSnap all that can be put in one central place that's easy to use. There are other features too, like contact info of other parents, who's assigned to bring what at tournament, etc. Anyone can send messages or alerts to coaches, parents, players and it keeps a nice tidy record of it all if you have to go back to review a message.

I cannot think of a single bug in the software after 3+ years of using TeamSnap. Also, they have great customer service who helped me when I was having a problem subscribing to TeamSnap calendar from Apple calendar.

Cons

Honestly, I can't really think of anything negative or a feature that I wish it had. Well done and complete!

Emmett F.
Overall rating
  • Industry: Education Management
  • Company size: 501-1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app for sports management and athletic families.

Reviewed on 2019/06/28

Makes life as an athletic family much easier and more organized.

Makes life as an athletic family much easier and more organized.

Pros

Made it super easy to check when I have a hockey practice or game and also made this easier for my entire family

No bugs that I have stumbled across

Very easy to use for anyone, regardless of experience with apps of this type

Cons

Sometimes very laggy to use and slow, but could be a problem on my end.

On rare occasions, the servers are down. I have only experienced this once in my time using it, but it was frustrating that one time.

Response from TeamSnap

Thanks for the feedback. We have a few things we are working on to make the mobile apps even faster. We recognize that cellular networks out on the field can be hit or miss and we have some things coming to help.

Marlene K.
Overall rating
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Very Disappointed - Overpromised and Underdelivered

Reviewed on 2020/12/10

I was trying to get a better way to communicate with our teams and streamline invoicing and payment...

I was trying to get a better way to communicate with our teams and streamline invoicing and payment plans. So far this program has done nothing but take hours out of my day responding to emails from my customers that they can't access their TeamSnap account.

Pros

The color palate chosen for the software is nice. At this point I'm so frustrated with customer service and all the things that don't work right, that if there were anything good I don't remember.

Cons

Customer service is a bunch of emails back and forth or a link to a help article. It takes over a week for the Onboarding person to schedule you, but by then you are already knee deep in the program, and guess what, the Onboarding guy has to get back to you with answers to your problems and yes...3 days later, I'm still waiting. You get an hour of their time then it is back to emails again. They want specific examples of the problem with the registration which would be very difficult to explain in words without being able to show them. One phone call could resolve the issue, but instead they'd rather email back and forth for 2 days. My players can't get into the system. Half the parents can't be invited to join because someone in the family has already accepted and that button is now gone. I have parents with the players name in the app. I have families that every time the update one child it changes the name of the other child to the first child then back again. The financials and invoicing is a joke. You can't apply discounts to invoices (we give an early contract signing discount and sibling discounts). You have to do the math and enter the total. Parents will never be able to see what discounts have been applied. Have divorced parents who pay separately. You have two set up two accounts for the player, so now they get two of every email, text, chat, alert. You can't customize the installment payment options.

Alexander K.
Overall rating
  • Industry: Financial Services
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Coach a Team? - Use This Software

Reviewed on 2020/12/23

After using this software for just a few months, each individual and family on our squad took part...

After using this software for just a few months, each individual and family on our squad took part and enjoyed their working in the software. This is an invaluable piece of tech that every Coach should have and encourage folks to use.

Pros

Connectivity to teammates and families made easy with this software. Functional and adaptable to all types of activities.

Cons

There really is nothing NOT to like here. This software solves a time tested problem of staying in touch with teammates and their families. An excellent piece of software delivered in a seamless manner.

Dave C.
Overall rating
  • Industry: Sports
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Keeps making a positive difference to our youth sports program.

Reviewed on 2020/08/12

Allows our small volunteer lead youth softball organization to operate way above our capabilities...

Allows our small volunteer lead youth softball organization to operate way above our capabilities from an information technology perspective. It has made our ability to manage registrations and the associated $$ Much more smooth than I ever anticipated. Even in the challenging spring of 2020 when we had to cancel our program because of the Covid pandemic, our ability to offer and process refunds was so simple!

Pros

It was difficult the first year when we abandoned our in person registration for this online solution. We always looked forward to seeing all the families and softball players in January after many months away and we worried about losing that personal touch. We never should’ve worried as our families and our coaches have all benefited from our transition to team snap.

From managing all of our registrations, whether for tryouts, clinics, our regular Rec season or Our summer travel seasons, TeamSnap makes it all easy. Families can keep using their daughters profiles for multiple registrations. We can re-purpose prior registration forms each year with only minor changes. We can easily extract the raw data for more detailed analysis in XLS and to provide coaches with advance looks in preparation for team drafts. Draft night is simple with a click all that is needed to add a player to a team. At the end of the draft meeting, all coaches have all the information needed to welcome players to their team.

For our coaches, their season is made simple. As schedules are completed, they loaded into their select teams you say Ivette schedule and they can track players availability for every game weeks, assign snack duty, and keep track of all the scores. They can send emails to/from all of the players and keep parents up-to-date on all activities

For our entire program, it is easy to send emails to all the coaches or all the families And keep everyone informed.

Cons

It would be nice if after the draft meeting, that players/families couldn’t see everything until their coach has completed all of the phone calls. Kind of a hold/release button that A coach could push when he is finished. Sometimes players know who else is on their team and start complaining before coaches even started making phone calls.

Showing 5 reviews of 119 Read all reviews

TeamSnap FAQs

Below are some frequently asked questions for TeamSnap.

TeamSnap offers the following pricing plans:

  • Starting from:
  • Pricing model: Free, Subscription
  • Free Trial: Available

***TeamSnap for Teams: Free - 20 members per roster Basic - $9.99/month or $69.99/year per team - 500MB storage per team, 30 members per roster. Premium - $12.49/month or $89.99/year per team - 2GB storage per team, 40 members per roster. Ultra - $17.99/month or $129.99/year per team - unlimited storage per team, unlimited members per roster. ***TeamSnap for Clubs & Leagues: Four levels - Free, Basic, Premium & Ultra Features include: Online Registration, Website Builder, Communication Tools, Club & League Roster, Schedule Generator Contact TeamSnap to learn more!

We do not have any information about TeamSnap features

TeamSnap has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

TeamSnap supports the following languages:

English, French, Spanish

TeamSnap supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations TeamSnap has

TeamSnap offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

Related categories

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