Virtuagym

3.9 (256)
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All-in-One Gym, Studio & PT Management Software

About Virtuagym

The complete Virtuagym software accommodates various fitness features, such as a nutrition app, a workout app, a membership management platform with a recurring billing system for each client, a custom business portal displaying your brand colors and images and an entry tag for clients

Reduce your administrative tasks after completing your setup and focus on training clients, promoting and growing your business and increasing your revenue stream.

The system also includes an online shop that can be automatically integrated with income reports, as well as mobile apps for iOS and Android phones.

Manage all your administrative tasks faster, from sign-up to contract renewal to payment processing, so you and your staff can focus on adding real value. With this powerful solution, it’s easier than ever before to keep your business organized at the back-end, while offering your clients a hassle-free experience.

Contract Management

Manage both contact and contract details in one place. Create customized gym memberships to suit your gym's business model, with limited access, auto-renewal, and trial memberships.

Payment Processing

Streamline your accounting with automated billing. Allow your members to pay online and start processing your payments through all major providers and integrate with leading payment platforms.

Access control

Streamline your check-in process with a solution that fits your facility and keep an eye on attendance numbers for optimized planning.

Fitness Coaching App

Coach your gym members virtually & track their progress with a complete toolset, customizable to your business. Add any sessions you have with them to their schedule that can be easily accessed via their app or synced with their Google calendar

Nutrition Coaching

Easily compose meal plans and assign them to your clients with a database with over 100,000+ products at your fingertips.

Training Schedule

The Workout Editor empowers you to create personalized workout plans, send them directly to your clients' phones and track their progress.

Lead Management

Focus your marketing and sales efforts for maximum success and nurture your prospects to become solid leads and loyal members.

Business Analytics

Realize your growth ambitions with the power of data: gain actionable insights and use AI-forecasts for a complete and in-depth overview of your business.

Webshop

Deploy your own customized webshop to cross-sell, upsell and add to your club’s benefits at the touch of a button.

Online Community

You're key to retention: enable your clients to always be in touch and build them a social support system.

Challenges & Leaderboard

Motivate your clients to reach their goals faster and boost motivation with engaging challenges.

Questionnaire

Save time on getting your clients started on their health journeys and keep track of their feedback: user-friendly questionnaires allow you to easily gather information and track progress through a predefined list of questions.

Video Platform

1000+ workout videos and integrated platform for custom videos

Custom Mobile App

Build your brand with your own powerful fitness app

How can a fitness software help grow your business

Purchasing management software can certainly help grow your business in a number of ways. You will be able to successfully engage your existing members and better understand their wants and needs using our extensive tools.

Our gym management software can also help you market your gym or studio to potential members helping you reach a wider audience and bring in more new members.

Overall, it can help your business operate more efficiently, provide a better experience for your members, and give you the tools you need to make informed decisions about how to grow your business.


Key benefits of Virtuagym

  • Branded recurring Invoices - Online or cash payments for members

  • Member Management & Retention Dashboard - Create and edit member profiles and get analytics from your members/clients based on their app usage and attendance

  • Credit-based accounts - Use credits and an automated credit deduction and renewal system to allow members access to classes, solariums, PT training sessions, and more.

  • RFID / tag check-in gate and system - Track member entrance and security. Control membership details through the tag and facilitate member management

  • Client Management - use a single platform to manage both client memberships, information sharing, or even additional product offers.

  • Webshop & automated payments - create your own custom online shop to sell more services, products and other items relevant to your fitness business. All main payment methods are accepted, from direct, debit, credit, paypal and more.

  • Integrated coaching apps - help members by coaching them in multiple fitness aspects such as training, nutrition, and progress tracking. Help your clients reach their goals with a complete gym software and apps.

  • Tools for business growth - Use the business analytics dashboard to understand the strong, weak and popular aspects for your fitness business. Understand where your quick wins are and get an overview of your business progress.

  • Images

    Virtuagym Software - Manage your business with all the functionalities you need.
    Virtuagym Software - Improve your clients' nutrition habits.
    Virtuagym Software - Help your members and grow your business through our customizable mobile app with your own branding, logo, and colors!
    Virtuagym Software - Discover a revolutionary, turnkey digital membership and engagement solution for gyms, health clubs, and fitness studios. Stay connected to your members via a personalized app!
    Virtuagym Software - Meet the complete software solution for your gym. Cover coaching, membership management, health tracking, and scheduling from an easy-to-use mobile app.
    View 6 more
    Virtuagym video
    Virtuagym Software - Manage your business with all the functionalities you need.
    Virtuagym Software - Improve your clients' nutrition habits.
    Virtuagym Software - Help your members and grow your business through our customizable mobile app with your own branding, logo, and colors!
    Virtuagym Software - Discover a revolutionary, turnkey digital membership and engagement solution for gyms, health clubs, and fitness studios. Stay connected to your members via a personalized app!
    Virtuagym Software - Meet the complete software solution for your gym. Cover coaching, membership management, health tracking, and scheduling from an easy-to-use mobile app.

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    Reviews

    Overall rating

    3.9 /5
    (256)
    Value for Money
    3.7/5
    Features
    3.8/5
    Ease of Use
    3.9/5
    Customer Support
    3.9/5

    Already have Virtuagym?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 256
    Verified Reviewer
    Overall rating
    • Industry: Recreational Facilities & Services
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    So much to offer

    Reviewed on 2018/12/04

    I enjoy using Virtuagym and so do my clients.

    I enjoy using Virtuagym and so do my clients.

    Pros

    I love how much the software has to offer! I wanted a software that does it all to automate some of the work. They have scheduling, coaching, exercises, nutrition, activity tracker, point of sale, online shop, challenges, etc. The customer service has been amazing!

    Cons

    Because it has so much to offer, it has been a bit overwhelming setting it up and learning. However they offer lots of training videos and 1-on-1 training, you just need to set time aside for that.

    Response from Virtuagym

    Hi There!

    Thanks for leaving such a wonderful review for Virtuagym!

    We are glad that you are enjoying our product to take of your scheduling, coaching, exercises, nutrition, activity tracker, point of sale, online shop, challenges. It sounds like Virtuagym is taking care of some heavy lifting so that you can focus on making the world a healthier place! We work very diligently to give you the tools to do what you do best so I will pass your review along as it will provide our team with great encouragement to keep doing what they are doing.

    I know you mentioned that because it is a lot to learn a new software that you have felt overwhelmed. Nonetheless, we are happy to be here with you and for you every step of the way. Just reach out, we are just an email away at [email protected] !

    Thank you, once again, for your kind words.

    Allie
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great tool for Personal Trainers

    Reviewed on 2021/12/17

    I’ve had a great experience between the Programming and the customer service.

    I’ve had a great experience between the Programming and the customer service.

    Pros

    The ability to create workouts with avatars for clients.

    Cons

    Schedule integration is a little confusing between the scheduler and Appointment Schedule. It would be a lot easier to manage if they communicated or were combined.

    Alternatives Considered

    Mindbody

    Reasons for Switching to Virtuagym

    MINDBODY did not have the ability to create workouts with avatars and focused more on classes than individual clients from what I saw.

    Response from Virtuagym

    Dear Allie,

    Thank you very much for taking the time to share your feedback with us.

    We are thrilled to know that you have used the Coach module in such a good way.

    Lastly, merging the schedule and the appointment schedule is already part of our roadmap, so we will notify you, and the rest of our clients when this has been implemented.

    Please feel free to contact us at [email protected] if you need assistance.

    Team Virtuagym

    Amy
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    The WORST Customer Service ever....but really good App based system for workout tracking

    Reviewed on 2020/01/08

    I was attracted to them for their features, which I have not found a comparable replacement (maybe...

    I was attracted to them for their features, which I have not found a comparable replacement (maybe I'll will try programming my own in the future), but honestly, it is never going to be a one-stop shop as I was hoping with the way their system is going. I absolutely DREAD talking to their customer support system as they are very ignorant and stubborn about their policies, I think there have been a few people [SENSITIVE CONTENT HIDDEN] who have been understanding of our issues and actually tried to help. Everyone else seems to think that our problems are not their problem, and don't really take the time to truly understand their own software. Payment system is absolute crap, you're better off using a different system like Stripe or Square. Their scheduling went down for a whole day and all we got was a "SORRY" e-mail. I mean...our customers were unable to book for a whole day which is several hundred dollars in revenue and that's all you can say? We switched to a different booking software when that happened. But I will most likely keep virtuagym for the fun features they have like the workout tracking and such (and also because I am inadvertently locked in for a 1-year contract that was never fully explained and keeps increasing because no one will take the charges off....yay.)

    Pros

    Their workout trackers are awesome. I love that they integrate with different companies (though maybe not particularly well) as I was trying to set up an integration with AccuroFit and after two month, it still seems they cannot figure out how to do this. I purchased their recommended bioimpedance scales which is great because we are able to run gym challenges, and members love being able to track their lifting workouts and have a workout player whenever they want. We regularly use the community portal aspects of the software and the app based system makes it easy to talk to members and send notifications about specific things.

    Cons

    Their salespeople are good. Good enough that with their features alone they can convince you to purchase a YEAR LONG subscription without trying it out. By the way, they don't ever explain to you what features you're paying for or when your pricing goes up, why that happened because you accidentally made some changes that affect your subscription. The customer support team/on-boarding team is absolutely dismal. From day 1, I felt like I was explaining to their support how their system worked. They have no idea what is going on and they basically give you 2 30 min phone calls and expect you to figure it out on your own (when they can't even figure it out). I wanted to setup a system that allowed for different credits and booking based on levels and their onboarding specialist asked me during our first phone call "What software did you switch from and why?" I explained that I switched from WellnessLiving and what I liked about them and person managing our account told me "Well maybe you should have stuck with them."

    They have an difficult system for trying to reach anyone to answer your questions. They use Zendesk, which is both incredibly confusing as it goes into (how I understand it) a central e-mail system which can take them 1-3 days to get back to you. At which point, they respond with very unhelpful advice or flat out ignorance. Also, their pay service integration sucks. It is very difficult to use them for bookkeeping and POS and I ended up just resorting to Square.

    Alternatives Considered

    Perfect Gym, ABC Glofox, Vagaro, Acuity Scheduling and Mindbody

    Reasons for Choosing Virtuagym

    Needed more interactive community features and better integration with other products.

    Switched From

    WellnessLiving

    Reasons for Switching to Virtuagym

    Price point and available features, including integrated community and workout trackers

    Response from Virtuagym

    Dear Amy,

    We are glad to hear that you are enjoying the Tracking and the Community modules of our system but are devastated to hear that you had such negative experience with the service that you had received.

    We would love to reach out to you and see how we can improve the situation. Please check your in-box :)

    Kelly
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great all-in-one software for managing clubs

    Reviewed on 2021/12/18

    Great support.

    Great support.

    Pros

    High functionality, great user experience/design

    Cons

    More options for reporting/analytics would be helpful.

    Response from Virtuagym

    Dear Kelly,

    Thank you for your time in rating Virtuagym.

    We appreciate the confidence you have placed in us, and your feedback will be of course taken into consideration when deciding which features to add and improve to our system.

    Please do not hesitate to share your further thoughts by emailing us at [email protected] and we will make sure to pass them over to our developers.

    Team Virtuagym

    Bryson
    Bryson
    Overall rating
    • Industry: Higher Education
    • Company size: 51–200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Good for Class Projects

    Reviewed on 2023/03/15

    Pros

    The onboarding process was quick and easy. There are a few learning curves but these have been easy to manage as the platform itself has been rather intuitive to work with. The platform suits my needs for what I am using it for (class projects) and has been quite easy for my students and end-users to manage from the feedback received so far.

    Cons

    No major cons so far. I have had some trouble finding specific exercises in the library which can be somewhat time consuming, although the ability to create my own with a video link is a great help. I have had this issue when using other platforms as well.

    Alternatives Considered

    ABC Trainerize, PT Distinction and My PT Hub
    Showing 5 reviews of 256 Read all reviews

    Virtuagym FAQs

    Below are some frequently asked questions for Virtuagym.

    Virtuagym offers the following pricing plans:

    • Starting from: US$29.00/year
    • Pricing model: Subscription
    • Free Trial: Not Available

    Pricing information is available on enquiry.

    Virtuagym has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Virtuagym supports the following languages:

    Dutch, English, French, German, Greek, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish

    Virtuagym supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Virtuagym integrates with the following applications:

    Adyen, GitHub, Mailchimp, Matrix, Meta for Business, PayPal, Paysafe, Twitter/X, Xplor Gym

    Virtuagym offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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