ETQ Reliance

4.6 (52)
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QMS integrates data to reduce risk and ensure compliance.

About ETQ Reliance

ETQ Reliance is a flexible workflow engine that offers over 40 out-of-the-box business and quality management process applications. The platform provides freedom to design, test, and deploy quality processes precisely configured to your requirements.

ETQ’s drag-and-drop process design tool makes it easy for non-IT business users to reconfigure out-of-the-box Reliance apps and confidently build new apps. For advanced configurations, ETQScript is a simple python-based scripting language you can use to construct complex business logic and process automation.

Data visibility rules can be configured to suit user, role, and location profiles.

INTEGRATIONS

ETQ Reliance seamlessly integrates with other enterprise business systems to act as a hub for quality processes and continuous improvement initiatives across your organization.

The platform is configurable as a service provider or consumer using industry-standard RESTful web services protocols and supports integrations with any ERP, CRM, PLM, MES, LIMS, LMS, HRM, or other systems with public-facing API or web services capability. Customer implementations include Epicor, Oracle, SAP, Salesforce, Google Docs, SharePoint, MS Office, RegScan, and more.

In addition, ETQ’s Quality Data Lake can be connected to third-party data visualization and business intelligence tools like PowerBI and Tableau.

ETQ offers comprehensive self-service online help and documentation for integrations and web services as well as paid service tiers.

DATA & INFORMATION SECURITY

The ETQ Reliance platform is secure by design and incorporates a suite of AWS cloud-security services as well as support for:

<li> Data encryption in transit and at rest
</li><li> SAML and OAuth support for credential management
</li><li> Hashing for passwords and secrets
</li><li> Public REST API security

REGULATORY & COMPLIANCE

The ETQ organization maintains certifications and compliance for:

</li><li> ISO 9001
</li><li> ISO 27001
</li><li> AICPA SOC
</li><li> AWS GOVCloud
</li><li> AWS HIPAA
</li><li> GDPR
</li><li> ITAR
</li><li> TRUSTe Verified Privacy

ETQ Reliance technology supports customers across dozens of industries who comply with applicable standards and regulations issued by ISO, FDA, EU and European Commission, US Government, IATF, FAA, IEC, IATA, and more.

ABOUT ETQ

ETQ, part of Hexagon, is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as pharmaceuticals, electronics, heavy industry, food and beverage, and medical devices, benefit from ETQ to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. ETQ was founded in 1992 and has main offices located in the U.S. and Europe. To learn more about ETQ and its various product offerings, visit www.etq.com.</li>


Key benefits of ETQ Reliance

  • Take greater control of job safety and protect employees with ETQ’s Job Safety Analysis module, identifying hazards and determining counter measures.

  • Integrates with ETQ’s Risk Assessment utility to measure residual risk, score risk rankings for job positions and assign protective equipment or measures.

  • Build a “complete story of compliance” with end-to-end tools drawn from fully-integrated EHS software modules, from logging incidents to corrective reporting.

  • Start from a flexible foundation framework built from OSHA, EPA, GRI, CDP, ISO processes and more, re-configuring these best practices intuitively to meet specific requirements.

  • Raise OSHA 300, 301 and 300A reports and file with regulatory bodies automatically from ETQ’s incident management application.

  • Improve compliance data visibility, drilling down by generating charts, viewing analytics, and setting alerts with centralized reporting available anywhere, anytime.

  • ETQ Portal provides a web-based customizable dashboard view, pulling real-time EHS data from the database and providing optimized access across devices.

  • Images

    ETQ Reliance Software - ETQ Mobile Safety Incidents reporting
    ETQ Reliance Software - ETQ Mobile Safety Incidents capture photo
    ETQ Reliance Software - Audit QMS Compliance
    ETQ Reliance Software - Corrective Action
    ETQ Reliance Software - Supply Chain Non-conformance
    ETQ Reliance Software - ISO 9001 Audit Preparation
    ETQ Reliance Software - Document Control
    ETQ Reliance Software - Supply Chain Engineering Change
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    ETQ Reliance video
    ETQ Reliance video
    ETQ Reliance video
    ETQ Reliance video
    ETQ Reliance Software - ETQ Mobile Safety Incidents reporting
    ETQ Reliance Software - ETQ Mobile Safety Incidents capture photo
    ETQ Reliance Software - Audit QMS Compliance
    ETQ Reliance Software - Corrective Action
    ETQ Reliance Software - Supply Chain Non-conformance
    ETQ Reliance Software - ISO 9001 Audit Preparation
    ETQ Reliance Software - Document Control
    ETQ Reliance Software - Supply Chain Engineering Change

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    Reviews

    Overall rating

    4.6 /5
    (52)
    Value for Money
    4.4/5
    Features
    4.6/5
    Ease of Use
    4.3/5
    Customer Support
    4.5/5

    Already have ETQ Reliance?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 52
    Marina
    Marina
    Overall rating
    • Industry: Internet
    • Company size: 2–10 Employees
    • Used Weekly for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    The ultimate solution to boost quality in my company.

    Reviewed on 2023/08/01

    The variety of applications and tools available has allowed me to optimize my operations and...

    The variety of applications and tools available has allowed me to optimize my operations and achieve greater efficiency in my processes.

    Pros

    This quality software platform offers me a wide range of applications that are perfectly adapted to the needs of my company.

    Cons

    It would be very helpful to have more training resources to help users get the most out of the platform right from the start.

    Katherine
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    The Benefits of EtQ Reliance

    Reviewed on 2023/02/07

    Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many...

    Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many locations.

    Pros

    The best features of Reliance outside of the ease of use is the ability to configure it to your processes. You are not restricted to something out of the box that works for some and not for all.

    Cons

    Since moving to the cloud we have lost the ability to the database for real time information, for reporting and trouble shooting. Also, things we were able to do ourselves now are billable services such as cloning environments and dropping schemas.

    Paul
    Overall rating
    • Industry: Medical Devices
    • Company size: 501–1,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Two years in and still convinced it was the best option for us

    Reviewed on 2024/12/12

    Superb - happy with the choice and happy to see the results its delivering.

    Superb - happy with the choice and happy to see the results its delivering.

    Pros

    Easy to use
    All modules have the same feel
    Has improved efficiency and level of interaction of the QMS with the business
    Leading our digital transformation

    Cons

    The original training module was not suitable and the updated one has all of the functionality but implementing it with the document management module live has created a lot of extra work.

    David
    Overall rating
    • Industry: Medical Devices
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    ETQ Reliance - Upgrade Nightmare from v17 to v2023

    Reviewed on 2023/08/17

    ETQ Reliance overall does provide a lot of features that are extremely useful for a Quality...

    ETQ Reliance overall does provide a lot of features that are extremely useful for a Quality Management System overall. If we had no QMS and upgraded to this version it would be a vast improvement. There are many features, functions and modules that will help any company wanting to establish a QMS system. The support we received for this upgrade was dismal as we were told repeatedly "System Limitation". The worst thing about this whole episode is that it now takes 3 times as long to do the same task. Clearly productivity isn't one of their goals. If they hired Human Factors people with database management backgrounds they could probably have improved this latest product much better and been more easily received.

    Pros

    V17 - Pros - Allowed for large file names, could add documents easily and simple filters worked.V2023a - Logs you out sooner to prevent people from keeping a document locked for an extended period of time. You can now drag and drop documents for attachments and you can download multiple files at the same time. Saved Filters is a bit nicer.

    Cons

    ETQ Reliance v17 vs v2023. We were forced to v2023 and this newer version literally takes 3x longer to do the same simple tasks that we were able to do in V17. Text does not stay open and have to reopen it frequently.Attachment box is too big and you cant tell which items you are trying to delete if more than 10 items are listed.Tabs for Multiple ModulesColors are depressing and useless - previous version you could clear define what was was.

    Phil
    Overall rating
    • Industry: Biotechnology
    • Company size: 1,001–5,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ETQ Reliance Customer Journey

    Reviewed on 2024/10/25

    Overall, I have found the platform to be reliable. The support and personal touch we have recieved...

    Overall, I have found the platform to be reliable. The support and personal touch we have recieved from ETQ has been noteworty and responses are timely, which can be critical to avoid business disruptions when there is an issue. Finally, the recent customer conference was well-organized and time well spent, with interesting material presented, along with valuable training sessions, and ETQ swag as a nice bonus. It represented a great opportunity to connect with ETQ staff as well as other ETQ users, both during sessions and the outside activites provided by the organizers.

    Pros

    The flexibility of the platform--it is easy to align ETQ Reliance to our organization and business processes with the out of the box applications.

    Cons

    My only con is the disparity between CG and NXG. We are not likely to move from CG to NXG in the near (or possibilty even distant) future and it can be disappointing to see an appealing out-of-the-box feature not supported on CG.

    Showing 5 reviews of 52 Read all reviews

    ETQ Reliance FAQs

    Below are some frequently asked questions for ETQ Reliance.

    ETQ Reliance offers the following pricing plans:

    • Starting from: US$25,000.00/year
    • Pricing model: Subscription
    • Free Trial: Not Available

    Free demo available, full pricing options on quote request only.

    ETQ Reliance has the following typical customers:

    201–500, 501–1,000, 1,001–5,000

    ETQ Reliance supports the following languages:

    Chinese, English, French, Spanish

    ETQ Reliance supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ETQ Reliance integrates with the following applications:

    Google Docs, Microsoft 365

    ETQ Reliance offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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