Jackrabbit Care

Web based child care management software

4,2 /5 (33 reviews) Write a Review!

Jackrabbit Care Overview

What is Jackrabbit Care?

Jackrabbit Care is a web-based child care management solution that allows to manage enrollment, attendance, scheduling, billing and communications for child care centers, afterschool, and preschool programs. The product can be accessed online by allowing parents to eliminate paperwork and remotely check the enrollment, schedules and other child activities.

The product offers features such as, class management that includes scheduling of classes by days, weeks or months, email marketing to reach customers, automating attendance recording and organizing enrollments by adding sessions & classes. The billing & payment feature manages payments with calculations for late charge and other fees and also send daily revenue totals to QuickBooks with the help of integration. It can also accept online payments and can process credit card and e-check transactions. It also offers time clock feature that automates entry of children and staff attendance. The other features include attendance management, finance management, immunization tracking, online registration, reporting and text messaging.

The product caters to the needs of clients across the US and UK. Some of the major clients include Central Christian Academy, Sunshine Montessori School, West University Baptist Church’s KidStuff, eNeRGy Kidz, Kathy’s Child Care and Young Women’s Christian Organization.

Jackrabbit Care Overview

Pricing

Starting from
US$23,00/month

Pricing options

Free Trial
Subscription
Value for money

• $23/ mo. (up to 29 students)
• $39/ mo. (30-69 students)
• $55/ mo. (70-99 students)
• $79/ mo. (100-149 students)
• $95/ mo. (150-199 students)
• $119/ mo. (200-299 students)
• $151/ mo. (300-499 students)


Jackrabbit Care Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Generate deposit slips and financial reports with Jackrabbit billing and payment feature
Adding class details Jackrabbit Care
Jackrabbit Care - Dashboard
Jackrabbit Care's Setting tab allows to edit and modify settings
Jackrabbit My Account tab allows to fill basic user details
With Jackrabbit, administrator can set business hours of operations
Jackrabbit Care video Jackrabbit Care screenshot: Generate deposit slips and financial reports with Jackrabbit billing and payment feature Jackrabbit Care screenshot: Adding class details Jackrabbit Care Jackrabbit Care screenshot: Jackrabbit Care - Dashboard Jackrabbit Care screenshot: Jackrabbit Care's Setting tab allows to edit and modify settings Jackrabbit Care screenshot: Jackrabbit My Account tab allows to fill basic user details Jackrabbit Care screenshot: With Jackrabbit, administrator can set business hours of operations

Jackrabbit Care Reviews

Jackrabbit Care Reviews

Overall rating
4,2
/
5
Excellent
16

Very good
11

Average
5

Poor
0

Terrible
1

Value for Money
4,2
Features
3,8
Ease of Use
4
Customer Support
4,5
82% recommended this app
Jacob W.

I've been working with JackRabbit for the past few months & both the setup and staff are...

This software allows me to run a nearly flawless after school program here at Riverview Charter School by making access to all of the information for the children and the school available and easy to manage.


Karen S.

Agreement Text Feature is EXCELLENT!

On top of all of the excellent features which far outweigh the issues we have had, Jackrabbit's customer service has been amazing. The staff are quick to respond, take your feedback or questions into consideration at all times, and are honest about their ability to make changes within their system or about how to proceed within their system.


Cheryl C.

Unprofessional

Due to another business associate claiming 50% ownership, I sent my LLC, EIN, Operating Agreement, etc. to prove that my name alone was on the business. The business associate in question was the former bookkeeper who mismanaged funds. In an attempt to move forward with my business, my lawyer said that it was not an option to have this person (or her husband's) name associated with Bright Futures at all, since we would soon be bankrupt (in my name). I expressed this to Jack Rabbit and was assured several times that all was in order. However, once this former bookkeeper threatened Jack Rabbit with legal action, my account was closed in the middle of me billing. The bookkeeper and his wife had no legal right to doing this, but were simply being vindictive. Not only did this make my life very difficult, especially given the fact that I had just reopened after Covid, but it made it very difficult for my families who utilized flex spending, child care reimbursement, etc. I was not given any time at all to export information to a new software program. With this being said, the silver lining is that I switched to ProCare and they have been extremely helpful in assisting me with starting over from scratch. Going forward, if my parents require any information in the future (i.e. for tax purposes), I will give them Jack Rabbit's contact information. I believe JR acted blatantly unprofessional.


Marlene B.

Jack Rabbit


Rosemary S.

We recommend Jackrabbit


Jacob W.
Industry: Education Management
Company size: 51-200 Employees

I've been working with JackRabbit for the past few months & both the setup and staff are phenomenal.

Used Daily for 1-5 months
Reviewed on 2017/10/30
Review Source: Capterra

This software allows me to run a nearly flawless after school program here at Riverview Charter School by making access to all of the information for the children and the school available and easy to manage.

Pros

What I like most about the JackRabbit software is the ability to customize it to meet the needs of our school and our program here at Riverview Charter School. It makes creating classes seamless, makes scheduling easy, and billing is practically effortless. And that is just the software itself--my experience with the staff behind the software has been incredible, as well!

Cons

There are a few areas that I would love to see improve, namely with the billing areas. In the same way you copy classes, I would love to be able to copy the same billing information from the drop down lists to related siblings. For example, if Suzie attends the after school program on Monday, Wednesday, and Friday, then (most of the time) her brother, Max, is attending those same days. When I go to do billing, I would love to be able to charge Suzie for those three days and then, with just another click or two, have the same thing for Max. In this way, there would be less typing and clicking and would shorten billing time!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Karen S.
Industry: Education Management
Company size: 51-200 Employees

Agreement Text Feature is EXCELLENT!

Used Daily for 2+ years
Reviewed on 2020/08/17
Review Source: Capterra

On top of all of the excellent features which far outweigh the issues we have had, Jackrabbit's customer service has been amazing. The staff are quick to respond, take your feedback or questions into consideration at all times, and are honest about their ability to make changes within their system or about how to proceed within their system.

Pros

We selected Jackrabbit over the other products that we researched primarily because of the Agreement Text feature. This featured streamlined our registration process, and parents love the fact that almost every element of the required paper work for enrollment can be completed online.

Cons

We wish there was more flexibility with the way the class schedules have to be completed. Our program has offered a great deal of flexibility to our families and it is very hard to customize this in the class/day schedules that we created in Jackrabbit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Cheryl C.
Industry: Consumer Services
Company size: 11-50 Employees

Unprofessional

Used Daily for 2+ years
Reviewed on 2020/08/20
Review Source: Capterra

Due to another business associate claiming 50% ownership, I sent my LLC, EIN, Operating Agreement, etc. to prove that my name alone was on the business. The business associate in question was the former bookkeeper who mismanaged funds. In an attempt to move forward with my business, my lawyer said that it was not an option to have this person (or her husband's) name associated with Bright Futures at all, since we would soon be bankrupt (in my name). I expressed this to Jack Rabbit and was assured several times that all was in order. However, once this former bookkeeper threatened Jack Rabbit with legal action, my account was closed in the middle of me billing. The bookkeeper and his wife had no legal right to doing this, but were simply being vindictive. Not only did this make my life very difficult, especially given the fact that I had just reopened after Covid, but it made it very difficult for my families who utilized flex spending, child care reimbursement, etc. I was not given any time at all to export information to a new software program. With this being said, the silver lining is that I switched to ProCare and they have been extremely helpful in assisting me with starting over from scratch. Going forward, if my parents require any information in the future (i.e. for tax purposes), I will give them Jack Rabbit's contact information. I believe JR acted blatantly unprofessional.

Pros

The billing component. It assisted me with accuracy and the parents were very satisfied with the process.

Cons

No loyalty/professionalism. All of the companies that I dealt with utilized the legal documents in order to exclude the former bookkeeper from my accounts, except for Jack Rabbit.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Marlene B.
Industry: Education Management
Company size: 2-10 Employees

Jack Rabbit

Used Daily for 2+ years
Reviewed on 2020/08/20
Review Source: Capterra

Pros

It good to access anywhere. Quite user friendly.

Cons

Parents complain about the statements and how they read. They find it difficult even if I put in a specific date
I'm glad to see that you can print the child's info sheet from their profile. It would be easier if the information came directly up on the screen instead of the steps you have to take

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Rosemary S.
Industry: Education Management
Company size: 11-50 Employees

We recommend Jackrabbit

Used Daily for 2+ years
Reviewed on 2020/06/09
Review Source: Capterra

Pros

The product is easy to use and easy to understand. It offers many options, is flexible enough to customize to our needs and is forgiving enough when learning the program and software.

Cons

Some of the features like email design is a little out dated, but it works with the simplicity of the program software and allows for customization.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7,8/10
Based on 33 user ratings
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Jackrabbit Care Pricing

Jackrabbit Care Pricing

Starting from
US$23,00/month
Free Trial
Subscription
Value for money

• $23/ mo. (up to 29 students)
• $39/ mo. (30-69 students)
• $55/ mo. (70-99 students)
• $79/ mo. (100-149 students)
• $95/ mo. (150-199 students)
• $119/ mo. (200-299 students)
• $151/ mo. (300-499 students)

• $23/ mo. (up to 29 students)
• $39/ mo. (30-69 students)
• $55/ mo. (70-99 students)
• $79/ mo. (100-149 students)
• $95/ mo. (150-199 students)
• $119/ mo. (200-299 students)
• $151/ mo. (300-499 students)

Value for Money
4,2/5
Based on 33 user ratings
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Jackrabbit Care Features

Jackrabbit Care Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customizable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
3,8/5
Based on 33 user ratings
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Categories

Additional information for Jackrabbit Care

Additional information for Jackrabbit Care

Key features of Jackrabbit Care

  • Activity dashboard
  • Automatic Attendance Update
  • Billing and payment processing
  • Build & track medical record
  • Class management
  • Email marketing to communicate with customers
  • Export financial data
  • Integrate with QuickBooks
  • Manage contacts
  • Online payment option
  • Online registration
  • Print labels for mass mailing
  • Process credit card transactions
  • Reporting
  • Secure login portal
  • Set classes by day, week or month using visual calendar
  • Text messaging
  • Time clock records arrival and departure each day

Benefits

● Jackrabbit Care allows teachers to remotely check enrollment, children activities and class schedules thereby eliminating paperwork.
● Jackrabbit Care allows childcare centers to build campaigns and use email marketing to communicate with end customers.
● Jackrabbit Care allows teachers, students and parents to see classes by day, week or month with visual calendar and help in sharing calendar with parents for special events and activities.
● The solution has inbuilt billing & payment processing feature to calculate fees and other late charges.
● Center can track the status of children’s vaccine requirements as stated by the state and keep a track of due dates for vaccinations.

Jackrabbit Care FAQs

Jackrabbit Care FAQs

Below are some frequently asked questions for Jackrabbit Care.

Q. What type of pricing plans does Jackrabbit Care offer?

Jackrabbit Care offers the following pricing plans:

Starting from: US$23,00/month

Pricing model: Subscription

Free Trial: Available

• $23/ mo. (up to 29 students) • $39/ mo. (30-69 students) • $55/ mo. (70-99 students) • $79/ mo. (100-149 students) • $95/ mo. (150-199 students) • $119/ mo. (200-299 students) • $151/ mo. (300-499 students)

Q. What are the main features of Jackrabbit Care?

Jackrabbit Care offers the following features:

  • Activity dashboard
  • Automatic Attendance Update
  • Billing and payment processing
  • Build & track medical record
  • Class management
  • Email marketing to communicate with customers
  • Export financial data
  • Integrate with QuickBooks
  • Manage contacts
  • Online payment option
  • Online registration
  • Print labels for mass mailing
  • Process credit card transactions
  • Reporting
  • Secure login portal
  • Set classes by day, week or month using visual calendar
  • Text messaging
  • Time clock records arrival and departure each day

Q. Who are the typical users of Jackrabbit Care?

Jackrabbit Care has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Jackrabbit Care support?

Jackrabbit Care supports the following languages:

English

Q. What type of pricing plans does Jackrabbit Care offer?

Jackrabbit Care has the following pricing plans:

Subscription

Q. Does Jackrabbit Care support mobile devices?

We do not have any information about what devices Jackrabbit Care supports

Q. What other apps does Jackrabbit Care integrate with?

Jackrabbit Care integrates with the following applications:

Facebook, QuickBooks Online, QuickBooks Online Advanced

Q. What level of support does Jackrabbit Care offer?

Jackrabbit Care offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials, Forum