Amplitude

Amplitude

App, web and mobile analytics software

4.4/5 (34 reviews)

Amplitude Overview

What is Amplitude?

Amplitude is a web and mobile analytics platform that aims to provide access to the ‘behavioural layer’ of user data, which exists as an intermediate level between raw data and dashboards. Amplitude offers the ability to zoom in on individual data points to view the behavioral data, users and actions behind each point on a graph. Amplitude’s user flows reveal which actions are the most commonly taken after users sign up, and which usually precede purchases made in-app, creating paths through the app. The behaviour of individual app users can be viewed with unlimited real-time activity feeds and user timelines. Amplitude enables the measurement of conversion rates using funnels, which provide the ability to identify the points at which users drop out of sign-up, upgrade, or purchase processes. User retention can also be measured, plus stickiness graphs reveal how often users engage with the app. Users can be segmented into groups for comparison across different metrics, such as conversion and retentions, on the same chart. Basic user demographics are tracked by default, and custom user properties can be defined as required. Custom behavioural cohorts can be created from individual data points and used to track conversion rates, retention, engagement, and more. Cohorts can also be used as a target audience for marketing campaigns.

Amplitude Overview

Pricing

Starting from
US$995,00/month

Pricing options

Free Trial
Subscription
Value for money

Three package levels are available:

Starter - Free, 0-10 million monthly events
Business - $995/month, 0-100 million monthly events
Enterprise - pricing available on request, 0-10 billion+ monthly events


Amplitude Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Screenshots

Amplitude screenshot: Amplitude's dashboard gives an overview of various metrics, including users by country, retention, and new users
Amplitude screenshot: Amplitude's dashboard gives an overview of various metrics, including users by country, retention, and new users Amplitude screenshot: Amplitude shows user activity in real time Amplitude screenshot: Any data point on a graph in Amplitude can be zoomed into to show the users or actions making up that data point Amplitude screenshot: Amplitude visualizes aggregated user paths through apps Amplitude screenshot: Funnels in Amplitude display conversion rates and can be used to identify points in processes at which users are dropping out Amplitude screenshot: Amplitude enables the segmenting of events by different properties Amplitude screenshot: Segments can be compared across multiple groups by metric in Amplitude Amplitude screenshot: Amplitude allows for the comparison of segments by totals, percentages, averages, and more Amplitude screenshot: Multiple user properties can be displayed or hidden in Amplitude Amplitude screenshot: Amplitude allows for the creation of custom user cohorts for comparisons

Amplitude Reviews

Amplitude Reviews

Overall rating
4.4
/
5 34 reviews
Excellent
17

Very good
14

Average
2

Poor
1

Terrible
0

Value for Money
4.2
Features
4.4
Ease of Use
3.9
Customer Support
4.2
91% recommended this app
Yaron K.

The best tool for mobile app analytics - easy to deploy yet super powerful

The tool has allowed us to understand exactly how users are using the app and make critical business decisions based on this insight.


Jenelle H.

Best Data Tool We've Ever Used

So incredibly happy. We have used assorted data tools over the years, but nothing has been as easy or clear as Amplitude. Amplitude is now replacing three separate data tools we used to have to manually tie together to build a data picture.


Jovan M.

Great software for product and customer acquisition analysis

Now we are using one tool instead of three tools in combination for the same thing.


Verified Reviewer

Great product for analytics


Matylda C.

Best product analytics tool for teams


Yaron K.
Industry: Computer Software
Company size: 2-10 Employees

The best tool for mobile app analytics - easy to deploy yet super powerful

Used Daily for 2+ years
Reviewed on 2019/11/04
Review Source: Capterra

The tool has allowed us to understand exactly how users are using the app and make critical business decisions based on this insight.

Pros

This tool is extremely easy to deploy yet extremely powerful - you can very easily monitor any aspect of your user's experience within the app, and use the web frontend to create amazing charts and graphs that give you full insight into the user's experience.

Cons

The only thing I didn't like was that user properties are only updated when an event is triggered; I would love those to be updated independently.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jenelle H.
Industry: E-Learning
Company size: 51-200 Employees

Best Data Tool We've Ever Used

Used Daily for 1-5 months
Reviewed on 2019/05/07
Review Source: Capterra

So incredibly happy. We have used assorted data tools over the years, but nothing has been as easy or clear as Amplitude. Amplitude is now replacing three separate data tools we used to have to manually tie together to build a data picture.

Pros

SO easy to implement – I have a minor background in front end, and found it incredibly easy to build custom events and tie them to our products. It was virtually seamless to tie together a marketing site to our product, so we were quickly able to begin building a full picture of a user's journey from website through signup to onboarding. The help articles provided everything I needed to get up and running, I never needed to contact support about anything!

Cons

The only issue I have found so far has to do with UTM tagging. It could just be me, but it seems like Amplitude does not auto tag utm's for things like Search / organic / referral in the way that Google Analytics does. It's difficult to get a picture of referral sources, but I can get to the answer through a little bit of hacky work with the user properties for referring domain.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Jovan M.
Industry: Computer Software
Company size: 13-50 Employees

Great software for product and customer acquisition analysis

Used Daily for 1-5 months
Reviewed on 2019/12/03
Review Source: Capterra

Now we are using one tool instead of three tools in combination for the same thing.

Pros

With Amplitude, you can really dig very deep into the data you need. With this tool, you can measure both product and marketing metrics which provides you a holistic overview of everything you really need.

Cons

Setting up events you want to track can be tough. The overall tool learning curve can take a lot of time. Sometimes problems can occur in UTM tagging.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Computer Software
Company size: 51-200 Employees

Great product for analytics

Used Daily for 2+ years
Reviewed on 2019/02/05
Review Source: GetApp

Pros

Thanks to Amplitude you can dig really deep into your data. Can be used in to measure both sales and customer success metrics. Can't imagine a project without it.

Cons

It is quite complicate to implement and require a tech knowledge to create and pass events. Also not very intuitive at the start.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Matylda C.
Industry: Computer Software
Company size: 201-500 Employees

Best product analytics tool for teams

Used Daily for 6-12 months
Reviewed on 2018/08/05
Review Source: GetApp

Pros

If you're looking for a tool that will allow your team to collaborate when pulling and analyzing your product data, you should try Amplitude. With this tool, you can create i.e. user funnels and easily share them with others. You can also create a dashboard to keep all your important metrics in one place which can be a lifesaver if you're a busy product marketer like me.

Cons

Although you get used to their navigation over time, it can be a bit frustrating in their beginning. I also wish they would explain the features a bit better in their documentation.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8.3/10
Based on 34 user ratings
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Amplitude Pricing

Amplitude Pricing

Starting from
US$995,00/month
Free Trial
Subscription
Value for money

Three package levels are available:

Starter - Free, 0-10 million monthly events
Business - $995/month, 0-100 million monthly events
Enterprise - pricing available on request, 0-10 billion+ monthly events

Three package levels are available:

Starter - Free, 0-10 million monthly events
Business - $995/month, 0-100 million monthly events
Enterprise - pricing available on request, 0-10 billion+ monthly events

Value for Money
4.2/5
Based on 34 user ratings
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Amplitude Features

Amplitude Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customizable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualization
Drag & Drop Interface
Filtered Views
Monitoring
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
4.4/5
Based on 34 user ratings
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Categories

Additional information for Amplitude

Additional information for Amplitude

Key features of Amplitude

  • A/B testing integrations
  • API access
  • Behavioural cohorts
  • Custom dashboards
  • Custom user property definitions
  • Customizable conversion windows
  • Dashboard email reporting
  • Data and graph annotations
  • Data export
  • Export charts as PDF or PNG
  • Hourly segmentation
  • Push notifications
  • Real-time reporting
  • Retention metrics
  • Revenue analysis
  • Segment comparison
  • Shareable links
  • Team-based permissions
  • Unlimited user activity feeds
  • User flow paths

Benefits

User flows reveal which actions users most commonly take after sign-up, those usually preceding any in-app purchases, and allow users to visualize user paths taken through the app.

Use funnels to measure conversion rates and identify the points where users are withdrawing from sign-up, upgrade, or purchase processes.

Segment users into groups and compare multiple groups’ rates of conversion, retention, engagement, and more, on the same chart.

Zoom in on any data point to see the user actions making up that point.

Create custom cohorts from data points, and apply these across dashboards to further explore those user behaviors, or use them as custom target audiences.

Amplitude FAQs

Amplitude FAQs

Below are some frequently asked questions for Amplitude.

Q. What type of pricing plans does Amplitude offer?

Amplitude offers the following pricing plans:

Starting from: US$995,00/month

Pricing model: Subscription

Free Trial: Not Available

Three package levels are available: Starter - Free, 0-10 million monthly events Business - $995/month, 0-100 million monthly events Enterprise - pricing available on request, 0-10 billion+ monthly events

Q. What are the main features of Amplitude?

Amplitude offers the following features:

  • A/B testing integrations
  • API access
  • Behavioural cohorts
  • Custom dashboards
  • Custom user property definitions
  • Customizable conversion windows
  • Dashboard email reporting
  • Data and graph annotations
  • Data export
  • Export charts as PDF or PNG
  • Hourly segmentation
  • Push notifications
  • Real-time reporting
  • Retention metrics
  • Revenue analysis
  • Segment comparison
  • Shareable links
  • Team-based permissions
  • Unlimited user activity feeds
  • User flow paths

Q. Who are the typical users of Amplitude?

Amplitude has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Amplitude support?

Amplitude supports the following languages:

English

Q. What type of pricing plans does Amplitude offer?

Amplitude has the following pricing plans:

Subscription

Q. Does Amplitude support mobile devices?

We do not have any information about what devices Amplitude supports

Q. What other apps does Amplitude integrate with?

Amplitude integrates with the following applications:

Appcues, Apptimize, Astronomer, Branch, Honeycommb, Optimizely, Rippling, Slack, UXCam, Workato

Q. What level of support does Amplitude offer?

Amplitude offers the following support options:

Knowledge Base, Online Support