About Envoy

Envoy’s workplace platform is transforming the modern office, helping you prioritize the health and safety of everyone who enters your space, while challenging the status quo of workplace technology with products that make work more meaningful.

Envoy’s workplace platform provides connected solutions that improve the way everyone on your team experiences their work. Rather than choosing one-off products to resolve all your team’s needs, Envoy empowers you to manage all the things that happen in your business from a single location. We’re redefining how offices interact with visitors, ensure employee health and safety, book conference rooms, and manage deliveries in over 13,000 locations around the globe in industries such as manufacturing, technology, and healthcare.

From one simple dashboard you can set up Envoy Visitors and create a warm welcome for guests while safeguarding your people, property, and ideas. Visitors with Protect helps you safeguard employee health by allowing you to pre-screen anyone who enters your space and providing a completely touchless entrance process when they do. With Protect, you can set an office capacity and get notified when you near your capacity limit.

With Envoy Deliveries, ensure that packages safely reach their recipients at work, without mailroom pile-ups or communication delays.

Pricing starting from:

US$99,00/month

  • Free Trial
  • Subscription

Key benefits of Envoy

Envoy keeps your workplace in motion, helping you reopen the office with confidence. From visitors to conference rooms, Envoy redefines how people, places, and technology work together.

With 50+ integrations, Envoy works within your existing tech stack so you save time and money. Easy to implement, easy for your teams to use, and everything is connected so that you can see all your analytics in a single dashboard.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English and 11 others, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish

Pricing starting from:

US$99,00/month

  • Free Trial
  • Subscription

Images

Manage your workplace, all in one easy-to-use dashboard!
Workplace analytics help you make smarter, data driven decisions about your office operations.
Visitor management - the welcoming way!
Avoid package pileup with Deliveries. Simply snap a photo and automatically get notified when your mail arrives.
Envoy mobile allows your employees to manage their workplace needs in the palm of their hands!
Envoy Rooms is a simple solution to book meeting rooms, freeing up unused rooms, and gaining insight into how to make the most of your workplace.
Envoy Rooms is a simple solution to book meeting rooms, freeing up unused rooms, and gaining insight into how to make the most of your workplace.
View 8 more
Envoy screenshot: Manage your workplace, all in one easy-to-use dashboard! Envoy screenshot: Workplace analytics help you make smarter, data driven decisions about your office operations. Envoy screenshot: Visitor management - the welcoming way! Envoy screenshot: Avoid package pileup with Deliveries. Simply snap a photo and automatically get notified when your mail arrives. Envoy screenshot: Envoy mobile allows your employees to manage their workplace needs in the palm of their hands! Envoy screenshot: Envoy Rooms is a simple solution to book meeting rooms, freeing up unused rooms, and gaining insight into how to make the most of your workplace. Envoy screenshot: Envoy Rooms is a simple solution to book meeting rooms, freeing up unused rooms, and gaining insight into how to make the most of your workplace.

Features

Total features of Envoy: 33

  • API
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Calendar Sync with Google
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customizable Reporting
  • Data Extraction
  • Digital Signature
  • Electronic Signature Capture
  • Email Notifications
  • Knowledge Base Management
  • Label Printing
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Location
  • Personalized Profiles
  • Real Time Analytics
  • Real Time Notifications
  • Registration Management
  • SMS Integration
  • Sales Analytics
  • Single Sign On
  • Third Party Integration
  • Transaction History
  • Transaction Monitoring
  • User Photos
  • Visitor Registration
  • Visitor Tracking
  • Workflow Management

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Reviews

Overall rating

4,8 /5
(392)
Value for Money
4,7/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
4,8/5

Already have Envoy?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 392
Neil D.
Overall rating
  • Industry: Computer Software
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Envoy is the best solution for managing visitors on multiple floors and managing package...

Reviewed on 2018/12/21

It really is a simple solution for front desk communication, it cuts down on the panic when a VIP...

It really is a simple solution for front desk communication, it cuts down on the panic when a VIP arrives and you need to locate their contact. Staff really appreciate getting the instant message with a photo of the visitor. Signing in is as easy as 123, first name and last name and an e-mail. Also responding to a notification is literally a one-click deal. It really cuts down on the build up of packages at front desk. It is simple and it is a great tool for the front of house operations.

Pros

Having tried out various solutions over the past 5 years. It is obvious that Envoy is the best solution for managing visitors on multiple floors and managing packages. It is convenient to set up the iPad app, users appreciate getting notifications when Interview candidates arrive at the front desk, they can get a notification message by E-mail or Text message and Slack instant message. Also when packages arrive for employees, they also get a photo of the package label sent to them, this is great for locating priority packages, once collected the user just clicks on a button to mark it as picked up.

Cons

Our location uses Apple iOS iPad minis with 8 inch screens, the app is certainly a stable build for iOS devices. However the few brief moments when I decided to use Envoy on a Android smart phone I did experience several crashes. That was annoying but I believe these bugs may have been addressed in a more recent build. For now we decided to only use the iPads as they seem to do the trick.

Emil W.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

best out of two Visitor Management Systems that we used on trial basis for 30 days

Reviewed on 2020/06/02

We did not know about ENVOY when we laid off our receptionist, but I'm very glad that I found ENVOY...

We did not know about ENVOY when we laid off our receptionist, but I'm very glad that I found ENVOY a few months later, because - despite the fact that NOTHING is as good as a well trained human being at the front end of a customer visit - ENVOY makes the very best of the situation.

Pros

Ease of use , for both Users and System Administrators. ENVOY is superior to Traction Guest, the other system that we used on trial.

Cons

Integration could be easier to select, setup, implement and use. It might be because of the nature of the product, but of all the aspects of the User Interface on ENVOY, Integration is a problem for us. Our IT department continually asks me for assistance, and I'm not the IT expert. They ask me because I'm the closest to ENVOY, so I understand why they ask me, but this part of your UI needs improvement. If I knew exactly what to improve, I would write it here, but I'm not sure what it needs to make it as good as the rest of ENVOY.

Joe M.
Overall rating
  • Industry: Security & Investigations
  • Company size: 51-200 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Everything you've been looking for

Reviewed on 2021/01/12

Pros

Seamless integration to your everyday visitor process.
Extensive set of plugins for the most popular 3rd party applications. We were able to link in our Wi-Fi for syncing guest credentials without needing to hire a web app developer! Same with the door access control system to include a log entry with temporary credentials upon visitor registration and check-in. The setup of the software is intuitive, and includes helpful hints along the way with why a specific setting is used. HR managers, and Front desk staff can have this product up and running in a matter of hours with little to no IT assistance unless they are looking for 3rd party integrations. The user experience is descriptive and not overly intrusive. The technical support representative who assisted us in correcting some errors in our security software were helpful, responsive, and even through it was a 3rd party system, they were knowledgeable enough to get it linked in to Envoy and didn't push off to the 3rd party to troubleshoot.

Cons

As with all good software, there is a premium price tag that comes along with this product. The software does include all you would need in a visitor management software. Other than the price of the product we have found it to be all inclusive and they have released at 2 other major feature updates; "Protect and Rooms included in the premium subscription at no extra cost.

Peter T.
Overall rating
  • Industry: Performing Arts
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Envoy Review - The Royal Conservatory

Reviewed on 2020/12/04

Optimal

Optimal

Pros

1) It allows us to contact trace
2) Bright colors on mobile phones easy for Security to scan

Cons

1) The learning curve. As an administrator I have had to fumble through the software, making mistakes, asking our IT people for assistance on how to enter, modify and understand the features
2) Envoy support should have a teaching video that encompasses step by step usage and available features
3) Envoy support should be easily accessible by phone - I had to call / e-mail the sales rep to advise me
4) The Envoy sales rep got transferred to another dept but the new rep (whoever it is) has not yet introduced them self to me. We feel like we've been dropped.
5) Envoy does not allow the addition of extra fields that provide for easy data sorting by department.

Nels K.
Overall rating
  • Industry: Printing
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Visitor Management System

Reviewed on 2020/11/06

Pros

This product is very easy to integrate to an organization; the active directory synchronization keeps employee list accurate and is easy to set up. The entire visitor presentation experience is completely customizable to your organization's needs. Customer service/support is within minutes, connecting to a real person in a chat window and issues or improvement ideas are actually taken into account, and used for future releases....amazing have had two improvement ideas taken and incorporated into now current features.

Cons

Not much to dislike about this software; it does what it is designed to do, and does it very well.

Showing 5 reviews of 392 Read all reviews

Envoy FAQs

Below are some frequently asked questions for Envoy.

Envoy offers the following pricing plans:

  • Starting from: US$99,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Basic: free, feature-limited for up to 100 users. Other plans starting at $99 per month. A 14-day free trial is available (no credit card required).

Envoy offers the following features:

  • Active Directory Integration
  • Admin Dashboard
  • Admin Roles
  • Assistant Notifications
  • Automatic Notifications
  • Badge Printing
  • Blacklist
  • CSV Upload
  • Calendar Sync with Google
  • Cloud-based Management
  • Compliance Documentation
  • Compliance Exports
  • Custom Badges
  • Customizable Design
  • Customizable Fields
  • Customizable Reporting
  • Data Exports
  • Data Extraction
  • Digital NDAs
  • Digital Signature
  • Electronic Signature Capture
  • Email Notifications
  • Email-signed NDAs
  • Employee Counts
  • Expiring Badges
  • Expiring NDAs
  • Knowledge Base
  • Mobile App
  • Mobile Integration
  • Multi-location Support
  • Multiple Printers Per Location
  • Pre-registration
  • Pre-signed NDAs
  • Real Time Notifications
  • Registration Management
  • SMS Integration
  • Security Dashboard
  • Signature Management
  • Single Sign On
  • User Photos
  • Visitor Registration
  • Visitor Tracking
  • Watch List

Envoy has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Envoy supports the following languages:

Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish

Envoy supports the following devices:

Android, iPad

Envoy integrates with the following applications:

GoodTime, Jumplead, Kisi, LeadMaster, Mobile Text Alerts, Rippling, Slack, SurveyMethods, VisitorTrack, Workplace from Facebook

Envoy offers the following support options:

Online Support, Phone Support, Video Tutorials, Knowledge Base, FAQs

Related categories

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