About Envoy

Envoy is transforming modern workplaces for hybrid work and safely bringing people together so they can connect, collaborate, and thrive. Envoy’s workplace platform has redefined how companies welcome visitors, keep employees safe, book desks and conference rooms, and manage deliveries in over 14,000 locations around the globe by designing products for a flexible workplace experience. Companies like Slack, Pinterest, and Warby Parker rely on Envoy to create an unrivaled first impression and keep their offices safe and compliant.

With more than 100,000 new sign-ins every day, Envoy Visitors creates a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms employees are healthy and helps to coordinate schedules before they come on-site. Envoy Desks gives employees the flexibility to reserve a desk for the days they are in the office to collaborate with teammates. Envoy Rooms provides a simple solution to book meeting rooms and free up unused space. Envoy Deliveries ensures packages reach their recipients without mailroom pile-ups.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Envoy

Keep visitors and employees healthy - Set up touchless sign-in, complete a health check before arrival, set capacity limits based on local guidelines, and easily integrate with health and safety products, like thermal cameras to detect fever, or access control systems to keep out uninvited guests.

Employee sign-in included with every visitor plan - Envoy Protect confirms employees are healthy and helps to coordinate schedules before they come on-site. Manage hybrid schedules by planning trips into the office together. Discover which days your project team, manager, or work friends plan to work on-site, so you can sync schedules.

Workplace platform for more than just visitors - Envoy’s workplace platform includes booking hot desks for days employees work onsite, reserving conference rooms, and managing deliveries in addition to visitor management and employee registration. Manage everything from a single dashboard with analytics and insights across your workplace tools.

Connect to the tools you already use - Easily connect to your existing tech stack and critical workplace systems, streamlining your team’s workflows. With a growing directory of over 60 integrations and an open API, you have access to build on our platform to make Envoy work for you.

Mobile-first and easy to use for employees - Work doesn’t just happen at a desk in the office anymore. Envoy’s tools work easily on mobile so you can get work done when you need to do them, not when you get back to your desk.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, India, Japan, Mexico, United States

Supported Languages

Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Images

Envoy Software - Manage your workplace, all in one easy-to-use dashboard!
Envoy Software - Workplace analytics help you make smarter, data driven decisions about your office operations.
Envoy Software - Visitor management - the welcoming way!
Envoy Software - Avoid package pileup with Deliveries. Simply snap a photo and automatically get notified when your mail arrives.
Envoy Software - Envoy mobile allows your employees to manage their workplace needs in the palm of their hands!
Envoy Software - 6
Envoy Software - Envoy Rooms is a simple solution to book meeting rooms, freeing up unused rooms, and gaining insight into how to make the most of your workplace.
View 10 more
Envoy video
Envoy video
Envoy video
Envoy Software - Manage your workplace, all in one easy-to-use dashboard!
Envoy Software - Workplace analytics help you make smarter, data driven decisions about your office operations.
Envoy Software - Visitor management - the welcoming way!
Envoy Software - Avoid package pileup with Deliveries. Simply snap a photo and automatically get notified when your mail arrives.
Envoy Software - Envoy mobile allows your employees to manage their workplace needs in the palm of their hands!
Envoy Software - 6
Envoy Software - Envoy Rooms is a simple solution to book meeting rooms, freeing up unused rooms, and gaining insight into how to make the most of your workplace.

Features

Total features of Envoy: 84

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Availability Indicator
  • Badge Management
  • Barcode / Ticket Scanning
  • Booking Management
  • Compliance Management
  • Contact Management
  • Contact Tracing
  • Customizable Fields
  • Customizable Forms
  • Data Extraction
  • Data Import/Export
  • Delivery Tracking
  • Desk Availability Schedule
  • Desk Reservation
  • Digital Signage
  • Digital Signature
  • Document Management
  • Drag & Drop
  • Duplicate Management
  • Electronic Signature
  • Email Alerts
  • Employee Directory
  • Employee Self Service
  • Floor Plans & Maps
  • For Offices
  • Historical Reporting
  • Hot Desking
  • ID Scanning
  • Label Printing
  • Meeting Room Booking
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Monitoring
  • Multi-Language
  • Multi-Location
  • Occupancy Management
  • Online Booking
  • Package Tracking
  • Payment Processing
  • Personalization
  • Pre-Registration
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Allocation & Planning
  • Role-Based Permissions
  • Room Availability Schedule
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Signature Capture
  • Single Sign On
  • Space Management
  • Space Reservation
  • Status Tracking
  • Third Party Integrations
  • Usage Tracking/Analytics
  • User Management
  • User Profiles
  • Utilization Reporting
  • Visitor Management
  • Visitor Registration
  • Visitor Tracking
  • Visual Analytics
  • Watch List
  • Wayfinding
  • Workflow Management

Alternatives

The Receptionist for iPad

4,8
#1 Alternative to Envoy
Ease visitor chaos with The Receptionist for iPad. Configure your visitor experience around your specific business...

SwipedOn

4,8
#2 Alternative to Envoy
Transform your workplace with a flexible, secure contactless sign in solution that manages your visitors, employees,...

Sign In App

4,9
#3 Alternative to Envoy
Sign In App is a visitor management solution designed to help streamline visitor & guest registration processes with...

Worksphere

5
#4 Alternative to Envoy
Workplace management for the hybrid workplace. Easily book desks, know who's in office, safety tools, and improve team...

Reviews

Overall rating

4,8 /5
(408)
Value for Money
4,6/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
4,8/5

Already have Envoy?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 408
Neil D.
Overall rating
  • Industry: Computer Software
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Envoy is the best solution for managing visitors on multiple floors and managing package...

Reviewed on 2018/12/21

It really is a simple solution for front desk communication, it cuts down on the panic when a VIP...

It really is a simple solution for front desk communication, it cuts down on the panic when a VIP arrives and you need to locate their contact. Staff really appreciate getting the instant message with a photo of the visitor. Signing in is as easy as 123, first name and last name and an e-mail. Also responding to a notification is literally a one-click deal. It really cuts down on the build up of packages at front desk. It is simple and it is a great tool for the front of house operations.

Pros

Having tried out various solutions over the past 5 years. It is obvious that Envoy is the best solution for managing visitors on multiple floors and managing packages. It is convenient to set up the iPad app, users appreciate getting notifications when Interview candidates arrive at the front desk, they can get a notification message by E-mail or Text message and Slack instant message. Also when packages arrive for employees, they also get a photo of the package label sent to them, this is great for locating priority packages, once collected the user just clicks on a button to mark it as picked up.

Cons

Our location uses Apple iOS iPad minis with 8 inch screens, the app is certainly a stable build for iOS devices. However the few brief moments when I decided to use Envoy on a Android smart phone I did experience several crashes. That was annoying but I believe these bugs may have been addressed in a more recent build. For now we decided to only use the iPads as they seem to do the trick.

Brett H.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Saves time for receptionist, increases security, add professionalism

Reviewed on 2020/06/02

Envoy has become an integral part of our environment. With connections to Active Directory, Teams,...

Envoy has become an integral part of our environment. With connections to Active Directory, Teams, and OneDrive we have streamlined the visitor notification and NDA process. We are able to pre-register visitors to speed up their check-in time using the Outlook add-in. Using the Deliveries feature saves our receptionist and mail room additional time, while letting employees know immediately when something arrives for them. In addition to the portal record of all visitors, along with their picture, the Teams notifications give our employees a record of their visitors to refer back to when needed. It's also helpful now that all visitors have a badge to be able to glance down at it if you forget their name ;-).

Pros

Envoy is very well designed for corporate environments. Our initial goal was simply a system that allows us to record and badge all visitors primarily for security reasons. We chose Envoy for the ability to notify users of visitors using email/Skype/Teams, which saves our receptionist time trying to track people down, and the ability to ask visitors to digitally sign an NDA.

Cons

The integration was not difficult for our IT team, and the features and integrations have expanded significantly since we started using it in 2017. My only gripe would be the annual premium subscription and label rolls are a bit pricey for an organization of our size, but it is not excessive compared to other options.

Alternatives Considered

Sign In App and The Receptionist for iPad

Reasons for Switching to Envoy

Range of features, simplified pricing, feedback from industry contacts.
Mark E.
Overall rating
  • Industry: Packaging & Containers
  • Company size: 51-200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Premium product, premium price

Reviewed on 2022/05/16

Customer service didn't seem to be aware of pricing

Customer service didn't seem to be aware of pricing

Pros

Everything - It has a great user interface with great features. I especially like the design options and slide show background.

Cons

Cost - This is a premium product which is well designed and easy to use. Cost is unfortunately also a premium.

Alternatives Considered

The Receptionist for iPad

Reasons for Switching to Envoy

I didn't choose Envoy
Farid M.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Unable to register

Reviewed on 2021/10/09

Very disappointing. I wish my company used a different app.

Very disappointing. I wish my company used a different app.

Pros

I have not had a chance to use it. I've been trying to get registered for a couple of hours already.

Cons

Unable to register. The mobile app started with Let's Get Started, regardless of whether one is already registered or not. Next is enter email. It takes 90 seconds to come back with something (on a fast phone). Then email was found. I scan the code and I am in. But, the very first time I tried to log in, my company had not connected me with the app. Virtually the same log in process led me to create my own (personal) account, which I was not intending to do. Then when my company did add me to Envoy, now it seems my email exists in two Envoy accounts. When I log in now, I see some information (like company logo and full name) displayed, but it also seems to be my personal account that I had created. I am assuming the logo and full company name would come from my company domain the Envoy has on file. But I know it's my personal account, as there are no resources available, like no rooms etc.

Ok. How do I delete the account? I go through the (confusing) set of menus (my profile, then drop down for company, then manage accounts. In there I see my name (and email), select, and delete. It takes me to the Let's Get Started page. When I "log in" again, the same thing happens.

Ok. Let's try their support, right? Not available, as it is Saturday. Everybody in the company must be taking weekends off, there is no support. I must wait for Monday. But Monday is exactly what I am trying to reserve at the office, as the company policy is to use Envoy to be able to work at the office.

Verified Reviewer
Overall rating
  • Industry: Facilities Services
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

admin and user friendly

Reviewed on 2020/10/28

Envoy is a great tool to add to your business. Especially, during covid19 protocol, the contactless...

Envoy is a great tool to add to your business. Especially, during covid19 protocol, the contactless or minimum contact is key for visitors and employees of the company to get notified. It is customizable where you can add in covid19 standard questions and it tracks just the right visitors info. I would recommend other companies to add Envoy for managing visitors on multiple floors and managing package delivery!

Pros

What I like the most is that is contactless when using the app on your phone. The kiosk is accessible and convenient when there are one or more tenants in the building. The notifications are fast and efficient

Cons

the least about Envoy is that is not compatible with all mobile devices. It is great for apple user, but not so much for Android.

Showing 5 reviews of 408 Read all reviews

Envoy FAQs

Below are some frequently asked questions for Envoy.

Envoy offers the following pricing plans:

  • Starting from:
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic: free, feature-limited for up to 100 users. Other plans starting at $99 per month. A 14-day free trial is available (no credit card required).

Envoy has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Envoy supports the following languages:

Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Traditional Chinese

Envoy supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Envoy integrates with the following applications:

Aruba ClearPass, Azure Active Directory, Box, Centrify Identity Service, Cisco Meraki, Dropbox Business, Egnyte, Eventbrite, Google Calendar, Google Drive, Google Hangouts, HipChat, Mailchimp, Microsoft 365, Microsoft Teams, Okta, OneDrive, OneLogin, Openpath, Rippling, SAMLink Processor, Salesforce Sales Cloud, Skype for Business, Slack, Webex, Workplace from Meta, Zapier, Zoom Meetings

Envoy offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Envoy.