OutboundEngine

Cloud based email, social media and content marketing tool

4,1 /5 (16 reviews) Write a Review!

OutboundEngine Overview

What is OutboundEngine?

OutboundEngine is a cloud based email and social media marketing software through which clients can build and run campaigns for online marketing. The software is primarily targeted at small and medium sized businesses.

OutboundEngine enables customers to craft a well-rounded marketing strategy using email and social media tools. The software automates sending of newsletters to clients through email and social media posts. It updates content on different online platforms to keep audience engaged and generates track report of all social media activities. The solution allows clients to create custom marketing campaigns for businesses, automate email marketing, social media marketing & referral campaigns and create online business profiles. The tool also helps plan marketing calendars with every email and social media update remaining topically consistent and relevant.

The solution is compatible with various browsers available across devices such as desktop, mobile and tablets. OutboundEngine offers integration with other web based services including Google Analytics, Facebook, Twitter and LinkedIn. It caters to various industry sectors including real estate, mortgage, insurance, home services and product promotion. Some of its key customers include Maxavenue, Vamos Marketing, Killer Williams Luxury, Secure Mortgage, Allstate and Prudential.

OutboundEngine Overview

Pricing

Starting from
US$199,00/month

Pricing options

Free Trial
Subscription
Value for money

• Essential (up to 500 email contacts) : $199/mo.
• Value (up to 2,000 email contacts) : $299/mo.
• Premium (up to 10,000 email contacts) : $499/mo.

For more information: https://www.outboundengine.com/pricing/


OutboundEngine Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Dashboard
Website
OutboundEngine video OutboundEngine video OutboundEngine video OutboundEngine screenshot: Dashboard OutboundEngine screenshot: Website OutboundEngine screenshot:

OutboundEngine Reviews

OutboundEngine Reviews

Overall rating
4,1
/
5
Excellent
10

Very good
1

Average
3

Poor
0

Terrible
2

Value for Money
4
Features
4
Ease of Use
4,2
Customer Support
4,4
69% recommended this app
Verified Reviewer

Hassle-Free email service

So far we've had a great experience with the platform. 10/10 would recommend for the promotional products industry.


Ben W.

Professional, customizable content

It's being used in our marketing department to lighten the load of the marketing team and make sure we stay in touch with our clients even when things are tight and we don't have a lot of time. The content is relevant and customers seem to enjoy it. We've been able to customize the content around feedback we get from clients, which has been really helpful, since we're able to know what they want.


Bruce E.

Stay Away...very expensive for simply sending out basic emails

Terrible.


Sarah W.

Superior Customer Service and Straightforward Program


Anna J.

Helps me stay engaged with clients


Verified Reviewer
Industry: Wholesale
Company size: 11-50 Employees

Hassle-Free email service

Used Monthly for 2+ years
Reviewed on 2020/04/13
Review Source: Capterra

So far we've had a great experience with the platform. 10/10 would recommend for the promotional products industry.

Pros

Good customer service.
Emails are scheduled for you.
Able to see client interactions.
iOS App and reports

Cons

Reporting could improve but the basics are there.

Response from OutboundEngine

We are glad that you had a great experience with the platform. We love helping our customers achieve their goals and provide them with the best customer experience possible. Thank you for your comment regarding reporting. We are truly interested in hearing constructive feedback and try to remain productive in implementing changes. Thank you again for your review!

Best,
The OutboundEngine Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ben W.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Professional, customizable content

Used Weekly for 6-12 months
Reviewed on 2020/07/08
Review Source: Capterra

It's being used in our marketing department to lighten the load of the marketing team and make sure we stay in touch with our clients even when things are tight and we don't have a lot of time. The content is relevant and customers seem to enjoy it. We've been able to customize the content around feedback we get from clients, which has been really helpful, since we're able to know what they want.

Pros

I love the appearance of the content, it's very professional. My clients seem to be interested and the content is relevant to our target market. I also like how the campaigns can be customized, that way we can make sure our content is what our clients want.

Cons

It's a little bit costly for what you're getting, but I think it's overall worth it.

Response from OutboundEngine

Thank you for your valuable review! We are thrilled that you and your clients found our content to be relevant, enjoyable and professional. We are here to help you effortlessly connect with your target audience and impress them with top-notch content. Please reach out if you need any assistance in the future.
Best,
The OutboundEngine Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Bruce E.
Industry: Real Estate
Company size: 11-50 Employees

Stay Away...very expensive for simply sending out basic emails

Used Other for 6-12 months
Reviewed on 2019/11/21
Review Source: Capterra

Terrible.

Pros

Professional looking. Nothing more.
Rep did not even know how to import more than half of my database and told me I had to manually enter each address.

Cons

First one must understand the salesperson will tell you repeatedly upfront the service is monthly and you can stop whenever you would like. Once you join and try to cancel then you suddenly are told you have a yearly service. Their are monthly programs but NOT yours.
Secondly, the service is sophomoric at best and simply a blank template sent to YUOR database twice a month for hundreds of dollars a month that you apparently can’t cancel for 1 year.
Third and finally, this is supposedly for real estate professionals. If so, then it is understand this is a relationship business and as a professional I must bring value to my customers and the day I don’t they can cancel. I have had customers cancel for various reasons and have come back for the simple fact I allowed them to cancel and that I bring value and honesty to them. Desperate people and companies that need the money because they consider each sale as one and done will never allow such. Governor yourself wisely. I would suggest look elsewhere.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Sarah W.
Industry: Apparel & Fashion
Company size: Self Employed

Superior Customer Service and Straightforward Program

Used Daily for 1-5 months
Reviewed on 2020/06/19
Review Source: Capterra

Pros

Superior customer service team, and the program itself is very easy to use! I've had no issues so far and the customer service team is always available when I need them. The program has saved me a ton of time with writing content; since I'm running my company alone (for the most part) I don't always have time to generate content, update social media, or reply to clients. OutboundEngine does all that for me!

Cons

I honestly don't have anything negative to say about this company or software. It's been super helpful.

Response from OutboundEngine

Thank you for leaving such a positive review about our service! We are thrilled that you found our customer service team and the program superior. Here at OBE, we take pride in saving our clients time and money by providing them with high-quality content for their marketing channels. Thank you for taking your time to highlight this on your review. Please let us know if you ever need assistance in the future.
Best regards,
The OutboundEngine Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Anna J.
Industry: Consumer Services
Company size: 2-10 Employees

Helps me stay engaged with clients

Used Weekly for 6-12 months
Reviewed on 2020/03/24
Review Source: Capterra

Pros

Great for keeping my social media feeds active and staying engaged with my database. I thought the articles and content was the best out of my options and want to save time. I really like the content of the material and the fact that my content is unique to my clients.

Cons

Nothing, I really have enjoyed everything about it.

Response from OutboundEngine

Thank you for leaving a positive review. We are thrilled that our product helps you to stay engaged with your clients and that you found our content to be the best out there! Here at OBE, we take pride in helping our customers achieve their goals with our high quality products and services. Thank you for being a valuable customer.
Best,
The OutboundEngine Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,7/10
Based on 16 user ratings
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OutboundEngine Pricing

OutboundEngine Pricing

Starting from
US$199,00/month
Free Trial
Subscription
Value for money

• Essential (up to 500 email contacts) : $199/mo.
• Value (up to 2,000 email contacts) : $299/mo.
• Premium (up to 10,000 email contacts) : $499/mo.

For more information: https://www.outboundengine.com/pricing/

• Essential (up to 500 email contacts) : $199/mo.
• Value (up to 2,000 email contacts) : $299/mo.
• Premium (up to 10,000 email contacts) : $499/mo.

For more information: https://www.outboundengine.com/pricing/

Value for Money
4/5
Based on 16 user ratings
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OutboundEngine Features

OutboundEngine Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4/5
Based on 16 user ratings
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Categories

Additional information for OutboundEngine

Additional information for OutboundEngine

Key features of OutboundEngine

  • Alerts
  • Analytics
  • Dashboard
  • Email Templates
  • Email marketing
  • Facebook, Twitter and LinkedIn posting
  • Fully automated delivery
  • Import email contacts
  • Integrates with other social media platforms
  • Multi-channel marketing strategy
  • Professional content design
  • Referral notification
  • Run reports
  • Scheduled email newsletters
  • Social media content creation
  • Strategically planned marketing calendar
  • Workflow management

Benefits

• OutboundEngine allows users to subscribe to the software on “per user per month” basis.
• OutboundEngine can write marketing campaign content and deploy to clients automatically.
• Their in-built referral programs allows to generate new leads from the existing customer base.
• The solution is optimized for all devices across all platforms including windows, iOS and android.
• OutboundEngine includes professionally designed email templates which could be used to build relationships with clients and generate referrals.
• The solution also allows customization and editing of campaign templates at user end to suit individual marketing requirements.
• The dashboard feature offers real time monitoring of previous and ongoing campaigns to evaluate success rate.
• Users can import email contacts from other email accounts including Yahoo, MailChimp, Verizon, Zendesk etc.

OutboundEngine FAQs

OutboundEngine FAQs

Below are some frequently asked questions for OutboundEngine.

Q. What type of pricing plans does OutboundEngine offer?

OutboundEngine offers the following pricing plans:

Starting from: US$199,00/month

Pricing model: Subscription

Free Trial: Available

• Essential (up to 500 email contacts) : $199/mo. • Value (up to 2,000 email contacts) : $299/mo. • Premium (up to 10,000 email contacts) : $499/mo. For more information: https://www.outboundengine.com/pricing/

Q. What are the main features of OutboundEngine?

OutboundEngine offers the following features:

  • Alerts
  • Analytics
  • Dashboard
  • Email Templates
  • Email marketing
  • Facebook, Twitter and LinkedIn posting
  • Fully automated delivery
  • Import email contacts
  • Integrates with other social media platforms
  • Multi-channel marketing strategy
  • Professional content design
  • Referral notification
  • Run reports
  • Scheduled email newsletters
  • Social media content creation
  • Strategically planned marketing calendar
  • Workflow management

Q. Who are the typical users of OutboundEngine?

OutboundEngine has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does OutboundEngine support?

OutboundEngine supports the following languages:

English

Q. What type of pricing plans does OutboundEngine offer?

OutboundEngine has the following pricing plans:

Subscription

Q. Does OutboundEngine support mobile devices?

OutboundEngine supports the following devices:

Android, iPhone, iPad

Q. What other apps does OutboundEngine integrate with?

OutboundEngine integrates with the following applications:

Contactually, Facebook, Gmail, Google Analytics, LinkedIn, PieSync

Q. What level of support does OutboundEngine offer?

OutboundEngine offers the following support options:

Phone Support, Online Support, Video Tutorials, FAQs, Knowledge Base