Mobile Device Management software for all organizations
4.5/5 (221 reviews)ManageEngine Mobile Device Manager Plus Overview
ManageEngine Mobile Device Manager Plus is an enterprise mobile device management solution that lets enterprises harness the power of mobility. Manage your organization's mobile assets with ease by employing ManageEngine Mobile Device Manager Plus. Improve employee productivity without compromising on enterprise security with features like mobile device management, mobile content management, application management, email management and device containerization. Mobile Device Manager Plus is available as both an on premise as well as a cloud (SaaS) offering.
Device Enrollment
Mobile Device Manager Plus provides a number platform specific bulk and admin enrollment options such as Apple DEP, Apple Configurator, QR code enrollment, Android device enrollment with NFC bump and Samsung KNOX mobile enrollment. Apart from these, you may also request your end-users to enroll themselves by sending their enrollment details over email or with their Active Directory user credentials.
Device Management
Manage mobile devices in real time, over-the-air. Set profile policies based on departmental grouping or hierarchy and provide specific data access to devices. Keep a tight track of the inventory with the help of the MDM console's dashboard.
App Management
Track all the apps that the devices in your network use. In case your organization doesn't permit some apps in use, blacklist them and sent the user notifications to have them removed. For BYOD device, have control over the corporate data by containerizing enterprise apps and separating them from the user's personal ones. Push enterprise apps silently to the users, without disturbing their work. Kiosk or app lock option is also available for enterprises that want to use only a single app on the device.
Mobile Security
Mobile security is given the highest priority. Safeguard all the mobile assets and the information that they carry by setting stringent passcodes, remote locking/wiping lost device, geo-fencing devices and corporate data wipe for BYOD. You can enable only authenticated devices to access the corporate network such as Wi-Fi and VPN. Also, impose restrictions on apps such as camera, browser, games, app stores etc. and block non-email apps to fetch corporate email information.
Remote Troubleshooting
IT administrators would've probably come across issues such as malfunctioning devices, failed client installations, apps that just keep crashing, and so on. Conventional troubleshooting methods, like email, chat, or phone calls, are often time-consuming and tedious for admins. Mobile Device Manager Plus allows you to remotely view and control mobile devices in real time, thereby resolving the issue then and there and reducing the resolution time.
Mobile Content Management
When employees make use of mobile devices for their corporate tasks, they would need access to the required resources, including documents, on their mobile devices. Mobile Device Manager Plus' document sharing feature fulfills your mobile content management (MCM) needs for both iOS and Android devices.
Audit and Report
Audit mobile devices and apps regularly. Mobile Device Manager Plus comes with an intuitive dashboard that updates the you with the device count in your corporate network, apps being used by each device and alerts you on the devices that go out of the boundaries. Examine and report devices that get jail-broken or rooted.
Pros
Easy to setup with a relatively straightforward dashboard layout. Where as a handful of other MDMs I have trialed are a bit overly-feature rich and have awkwardly placed menus, ManageEngine's MDM layout is one that makes sense, and integrates all of the things that a school district like ours needs.
While trialing this product on a half dozen android tablets, they were a breeze to lock down, and we were able to group them up and drill down and apply policies on group and individual basis' with out too much struggle at all. Geo-tracking, Android Apps for Work Integration, individualized and group-based app approval, but also curating a custom app store, swift QR Enrollments, and user assigning are all big things we need in a MDM. And of course, a few hidden gems like the web clips, and the integrated remote monitoring are wonderful additions to a otherwise comprehensive device management platform.
Cons
Only a couple concerns with the product itself.
For some, the policy profile layout can be a bit overwhelming for some. We only have 5 schools, but certain things require a new profile for each minor change, like 1 profile for each WiFi profile you have to deploy, and each webclip requires its own as well. While straight forward, it can get make the profiles page a bit messy as you keep adding on to them, and should changes need to be made, going back between them can take a bit of time. Small thing, but a critique none the less.
Another small critique is we had some issues connecting via the remote monitoring. Either it's our network or the service, but we were only able to get it working a couple times, and it requires a couple steps of user interaction to start the session more than I would like.
The only noteworthy concern I experienced, & I will speak with a Customer Service rep for more info, is that I experienced a policy / app syncing issues on more than 1 occasion during deployment. During initial enrollments, I had instances where apps did not get downloaded to the devices, I had policy's that would not refresh despite manually refreshing them on the tablets themselves, and twice when I decided to remote wipe the device, the device did not wipe, despite it marked as removed from the console - where I then had to manually remove the mdm app from the tablet itself via a override code.
Hello Maximilian,
Greetings from ManageEngine!
We'll consider your feedback and look into ways to ease profile management. Could you elaborate on the difficulty faced during remote control as well as app/profile syncing on devices, so that we can work on the same.
In case of future queries you can mail us at [email protected]
With ME MDM our company was able to improve security issues avoiding install unauthorized apps, at the same time the possibility to distribute new content to devices. The Geo-tracking functionality embedded in MDM let us save money cancelling to services provided with other external solution.
Pros
Platform is very easy to use and very intuitive in comparison with other MDS, many variety of ways to complete enrollment process supporting most important operating systems, new features are added continually and support is good.
Cons
Some issues in my particular case randomly some android devices request the set passcode according to the policy, but event the passcode si set MDM agent request once and once again so the devices keep blocked. It happens juts in a very few cases in group of devices with same model android OS version and MDM agent.
Hello Alberto,
Greetings from ManageEngine!
Regarding your issue about Android passcode policy, I've opened a support ticket for the same to fix it at the earnest.
In case of future queries, you can mail us at [email protected]
The management of our devices all round the UK was easy to setup and is rolling out now. Our primary concern is to minimise suppor calls, and this software allows us to remotely control the device, the applications installed, system updates and all other issues we come across on a daily basis. This means we can proactively push the latest version of our software out to all the tablets when it is released, saving us the hassle of having to talk end users through the update process.
plus we can lock down the problem users to kiosk mode and completely limit their access to anything but the work applications.
Our customers also have their own applications that they use, and we can manage these on behalf of our customers, offering a much more streamlined, yet personalised service.
Pros
I have more than 200 tablets around the UK with local councils. With Zoho I can remotely update the company software, lock problem users down to kiosk mode and stop them from watching TVPlayer on their lunch and using all the data allowance. Everything is in a single system, unlike Knox, is much simplified over other systems and even a total novice like me managed to pick it up in the space of a day or two.
Cons
There's a few things we'd love this to do... Remotely push json files to a set directory on the SDcard, and the one thing that knox has over ME, allow us to set the layout of the home screen. But the premium for Knox is not worth that single feature.
Hello there!
Greetings from ManageEngine!
I'll pass on your requirement of distributing JSON files to mobile devices, to my engineering team.
Additionally, we've been working on the home screen customization feature and this will be released soon.
If you provide your requirements for both cases, it'll help us understand it better.
You can e-mail any further queries to either me or to [email protected]
This solution help us to manage, track and assure information security on our mobile devices (phones, tablets )
Pros
ManageEngine Mobile Device Manager Plus is one of the best mobile device management solution for small companies. Easy to install and administrate, real time app and configuration push. Also you can track your devices and set boundaries.
Cons
We like this solution. Fit great with our requirements.
Hello there,
Greetings from ManageEngine!
We're glad to know that MDM Cloud has helped you with your device management needs.
In case of future queries, you can contact us at [email protected]
We are trying to be compliant with GDPR and an MDM is essential. I had trialled many systems and ME so far came on the top from functions to cost and support.
Pros
I signed up for the free trial before I committed myself. I really love the functions of this application it suits my organisation in everyway. The most useful function is the Fence Repository.
Cons
The difference in hours between me and support sometime it took longer to get help.
Hello Wessam,
Greetings from ManageEngine!
We'll definitely consider this feedback and try to improve our Support team.
In case of future queries, you can write to us at [email protected]
On-Premises and SaaS versions are available for ManageEngine Mobile Device Manager Plus.
Pricing is based on the number of devices to be managed.
Cloud Version: $2 per device, per month
Monthly and Annual Subscription based pricing are available.
On-premises: $15 per device, per year
Annual Subscription and Perpetual Pricing models are available.
Delivers a secure platform for devices to operate in the organization
Manages app and device life-cycles
Effectively control all the mobile assets in your network
Enhances productivity with mobile devices by enabling app pushes
Monitors which apps are being used and blacklist those that shouldn't be used
Checks for anomalies like the devices that go out of boundaries
Maximize the benefit from the mobile assets
Below are some frequently asked questions for Mobile Device Manager Plus.
Mobile Device Manager Plus offers the following pricing plans:
Starting from: US$64,00/month
Pricing model: One Time License, Subscription
Free Trial: Available
On-Premises and SaaS versions are available for ManageEngine Mobile Device Manager Plus.
Pricing is based on the number of devices to be managed.
Cloud Version: $2 per device, per month
Monthly and Annual Subscription based pricing are available.
On-premises: $15 per device, per year
Annual Subscription and Perpetual Pricing models are available.
Mobile Device Manager Plus offers the following features:
Mobile Device Manager Plus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Mobile Device Manager Plus supports the following languages:
Chinese (Simplified), Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish
Mobile Device Manager Plus has the following pricing plans:
One Time License, Subscription
Mobile Device Manager Plus supports the following devices:
Android, iPhone, iPad
Mobile Device Manager Plus integrates with the following applications:
ManageEngine Desktop Central
Mobile Device Manager Plus offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
The ability to manage our mobile devices effectively and efficiently in a work and school environment.