Valant EHR Suite

Behavioral Health EHR, PM, Billing, and Telehealth software

About Valant EHR Suite

Valant is a cloud-based integrated EHR software suite that supports administrative operations of behavioral healthcare practitioners, agencies, and clinicians.

Built exclusively for behavioral health practices of all sizes offering individual psychotherapy, medication management, group counseling, and more, Valant gives you an all-in-one solution to run your entire workflow.

Manage scheduling, onboarding, documentation, outcome measures, billing, e-prescribing, telehealth, and patient engagement. Access invaluable reporting to track the inner workings of your practice - such as client retention, billing status, and clinical outcomes.

Access the only integrated solution for managing prospective patients and optimizing provider assignments. Valant's Prospective Patient Management gives you tools to streamline your new patient workflow and use data to decide which new patients are the best match for your services.

Offer patients one place to interact with your practice through Valant's integrated patient portal called MYIO - the only behavioral health portal for clients offered on browser and mobile app.

Leverage a library of clinical measurements and treatment plans that support Golden Thread methodology and can be scheduled to automatically send to patients prior to appointments. Valant's EHR supports accounting and back office functions by providing features for automatic charge creation, claim turnaround, cash collection, electronic remittance advice functionality, and electronic explanation of benefits.

The Valant platform and software suite is built for large outpatient practices and solo providers including psychiatrists, nurse practitioners, psychologists, therapists, and counselors. The software can be customized and configured based on user requirements.


Key benefits of Valant EHR Suite

● All Valant features an workflows are built for outpatient behavioral health practices who offer services from medication management and psychotherapy to group counseling and via in person and virtual appointments
● Unlike many other electronic health record solutions, Valant includes built-in outcomes measures with automatic scored tracking. You and your providers can employ measurement-based care to negotiate higher reimbursement rates with payers while delivering data-driven treatment for better patient care.
● Valant has an elastic and scalable data model that helps clinicians and practitioners collect and visualize data, extract actionable insights and store the data securely.
● The software lets users create comprehensive clinical notes on electronic devices and tracks updates and outcomes in a summarized form.
● The tool helps improve efficiency by pre-populating clinical notes with information from other records such as patient, portal, charts and calendars, thereby reducing duplication and saving time.
● Valant helps manage medications and prescriptions through electronically prescribed controlled substances (EPCS), e-prescribing and built-in alerts and reports.
● The product offers a content library of evidence based practices from where users can choose workflows based on their requirements.


Images

Valant EHR Suite Software - Valant's dashboard gives you an at-a-glance view to keep your practice informed and organized.
Valant EHR Suite Software - Give patients one place for every interaction with your practice with the integrated MYIO portal.
Valant EHR Suite Software - Valant's scheduler serves as a hub, allowing you to navigate to all your critical tasks with just the click of a mouse from any calendar appointment.
Valant EHR Suite Software - Expedite your clinical process with predesigned note templates and auto-generated narratives.
Valant EHR Suite Software - Access a straightforward billing dashboard with easy navigation to all of your important workflows.
Valant EHR Suite Software - Essential billing reports enable you to sort overdue, unbilled, and in-process claims.
Valant EHR Suite Software - Prescribe and check patient medications in a snap with Valant's DrFirst integration.
Valant EHR Suite Software - Integrated Outcome Measures: Assign clinical questionnaires and outcome measures to your client prior to their visit. Once the measure is complete, the auto-scored data and a clinically relevant narrative are automatically added into the clinician's note.
Valant EHR Suite Software - Collaborate with clients and additional participants in secure, integrated telehealth sessions.
Valant EHR Suite Software - Get all the pertinent patient information in one screen, including demographic data, billing information, previous and upcoming appointments, medication, lab,  and allergy information, and more.
Valant EHR Suite Software - Manage your entire new patient process and find the right patients for your clinician's services with exclusive Prospective Patient Management tools. Access the integrated inquiry form, prospective patient database, and provider match algorithm.
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Valant EHR Suite video
Valant EHR Suite Software - Valant's dashboard gives you an at-a-glance view to keep your practice informed and organized.
Valant EHR Suite Software - Give patients one place for every interaction with your practice with the integrated MYIO portal.
Valant EHR Suite Software - Valant's scheduler serves as a hub, allowing you to navigate to all your critical tasks with just the click of a mouse from any calendar appointment.
Valant EHR Suite Software - Expedite your clinical process with predesigned note templates and auto-generated narratives.
Valant EHR Suite Software - Access a straightforward billing dashboard with easy navigation to all of your important workflows.
Valant EHR Suite Software - Essential billing reports enable you to sort overdue, unbilled, and in-process claims.
Valant EHR Suite Software - Prescribe and check patient medications in a snap with Valant's DrFirst integration.
Valant EHR Suite Software - Integrated Outcome Measures: Assign clinical questionnaires and outcome measures to your client prior to their visit. Once the measure is complete, the auto-scored data and a clinically relevant narrative are automatically added into the clinician's note.
Valant EHR Suite Software - Collaborate with clients and additional participants in secure, integrated telehealth sessions.
Valant EHR Suite Software - Get all the pertinent patient information in one screen, including demographic data, billing information, previous and upcoming appointments, medication, lab,  and allergy information, and more.
Valant EHR Suite Software - Manage your entire new patient process and find the right patients for your clinician's services with exclusive Prospective Patient Management tools. Access the integrated inquiry form, prospective patient database, and provider match algorithm.

Not sure about Valant EHR Suite? Compare with a popular alternative

Valant EHR Suite

4,1 (278)
VS.

Starting Price

US$120,00
month
US$39,95
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

46
13

Integrations

No integrations found
1

Ease of Use

4,0 (278)
4,1 (164)

Value for Money

3,9 (278)
4,4 (164)

Customer Service

4,0 (278)
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Reviews

Overall rating

4,1 /5
(278)
Value for Money
3,9/5
Features
3,9/5
Ease of Use
4,0/5
Customer Support
4,0/5

Already have Valant EHR Suite?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 278
Teresa
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommended!

Reviewed on 2023/03/28

The business benefits include a significant decrease in time spent on administrative tasks and...

The business benefits include a significant decrease in time spent on administrative tasks and documentation leaving me more time for clients, myself, and reducing my overall stress level. Additional business benefits include increased confidence for accuracy in billing and being paid in a timely manner, also increased confidence that my clinical documentation will meet or exceed audit requirements. And as a clinician, it enhances my ability to provide more meaningful assessments to clients.

Pros

Valant is a clinically comprehensive and sound software that is intuitive to practitioners and user-friendly. It provides exceptional options to support top-notch clinical documentation, organize and track all functions in charts, scheduling, and billing, it includes customizable options for calendars, documents, notes, treatment plans, and so on. Using this software makes my record-keeping and all other administrative tasks easy, fast, accurate, and saves me valuable time and provides excellent security and peace of mind. Also, their customer support is the best I have ever encountered.

Cons

Integration with my previous business was quick and easy. I find all the features exceed my expectations. I did not find the webinars particularly helpful; although they were well-organized, for me they moved too fast through too much new information and I wasn't able to grasp or retain it well. The ability to grasp the user skills was greatly enhanced by the Knowledge Base provided and by patient and knowledgeable customer service personnel that could walk me through some processes and explain things and answer questions during the process.

Meghan
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love Valant!

Reviewed on 2023/10/12

We love the secure message feature. Another feature we rely on are the automated appointment...

We love the secure message feature. Another feature we rely on are the automated appointment reminders. Our patients heavily rely on them too.

Pros

This is a very user friendly platform. I'm not the most computer savvy person, and the knowledge base is a fantastic resource if I ever need a refresher on how to do anything. Valant is always coming out with upgrades and new features that continue to effectively help with time saving, patient relations etc.

Cons

The hold times to get through to someone over the phone for help can be quite long. Fortunately, a lot of information can be found in the knowledge base, but sometimes you need to speak to an agent and the hold times can be excessive.

Alternatives Considered

ICANotes

Reasons for Switching to Valant EHR Suite

Valant seemed to be the overall no brainer. I'm very happy we decided to go with Valant. Our staff is all happy with the decision to go with Valant.
Susan
Overall rating
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Disappointed

Reviewed on 2019/02/04

My experience had been initially positive. However, the lack of facile customer service or...

My experience had been initially positive. However, the lack of facile customer service or upgrades has been disappointing. There are now other EHRs that are very competitively priced and allow for forms to be developed, and provide more ready access to customer service.

My greatest concern is the fact that once the contract ends, all records are out of access. I had been exploring alternative options, but discovered that I would not be able to contract with Valant for less than a year of service. This meant that I had to choose - would I be without access to my files at all, or would I pay for a year of service. There was no negotiation and no options were made possible. I am now very concerned about what happens to records when I retire. I had been pleased that there would be a secure repository for my patient records (I have had a Valant account for 6 years and was an early adopter for a small practice). I find that I am now going to be VERY aggressive in finding and preparing for a migration a year from now to prevent the need to continue to be essentially held hostage as I feel currently.

This situation is both unfortunate and unnecessary. It is frankly not the cost of the EHR that will cause me to move on, but the lack of concern for my needs or the needs of the patients I treat. I had honestly not expected this. I live in Seattle, work locally and had wanted to support a local start-up. I had anticipated a very different experience.

Pros

The positives of this software includes the standardized assessments and the inclusion of the necessary elements for both assurance that liability standards are met and billing standards are complete. I also like that the charts and e-prescribing can be accessed on my mobile phone.

Cons

1. Customer service is far less than one would expect given the cost of this program. Lack of ability to actually talk with a customer service person directly, rather than rely on emails that are really not responsive to the questions posed.
2. Lack of user friendliness to operate the patient portals.
3. Once an active contract ends, the data that I had anticipated would be in secure storage, is no longer accessible to me in any way without having paid Valant for assistance to migrate it. This is quite different from what initial marketing had described. It means that once the contract ends - for example retirement, that files may not be accessible unless additional measures are taken. This means that the lifetime data storage is really not very meaningful or helpful over time.

Response from Valant Medical Solutions

Hi Susan,

Thank you for your feedback. We read all these reviews and take your feedback seriously. Here's some clarification about your concerns.

1. Valant phone support is available to all our customers M-F 6:00am-5:00pm PT and we have recently added additional support agents to decrease wait times.

2. Major enhancements to our patient portal are coming in the second half of 2019.

3. When a contract ends customers can export their data using tools built into the EHR or with the help of our support team. Valant returns data to our customers at their request at the end of a contract and does not charge for this service.

Cheers,
-Valant Team

Elizabeth
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Valant EHR Review

Reviewed on 2023/10/24

I am very glad that we decided to go with Valant.

I am very glad that we decided to go with Valant.

Pros

Valant was the best choice for our behavioral health clinic. They continue to update and expand features that have improved the functioning of our system. It has saved time and worked well with our systems. Billing was a major improvement and linking to our Calander and notes was essential.

Cons

There are some features in the assessment and MTP that could be improved for our particular uses. Also billing is slightly complicated and could be simplified with some small adjustments. I do however appreciate the flexibility.

Alternatives Considered

TherapyNotes, LLC

Reasons for Switching to Valant EHR Suite

There were other products not listed, however we met with each one extensively and found that Valant most closely met our needs at a price point that was affordable.
Heather
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Best EMR/EHR I've used

Reviewed on 2023/10/12

I really like Valant, and I appreciate the company's openness to feedback.

I really like Valant, and I appreciate the company's openness to feedback.

Pros

Intuitive interface, easy to use templates, ability to customize forms/templates, how the scheduler/calendar is presented, and helpful customer support.

Cons

I wish there was a way to pull up a clients lab results (outside of opening the document faxed by the lab/doctor's office), and compare current/past labs. I think this would be extremely helpful, especially since clinicians often monitor labs in psychiatry and it is quite cumbersome to have to sift through all the clients documents to find the results from various points in time. I would also love to have a feature where the clinician can get a notification/reminder when it is time to have the client have their labs drawn again, as well as a notification to contact the client for the instances when the client was given a lab order but their results were not received.

Showing 5 reviews of 278 Read all reviews

Valant EHR Suite FAQs

Below are some frequently asked questions for Valant EHR Suite.

Valant EHR Suite offers the following pricing plans:

  • Starting from: US$120,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Valant offers pricing plans for therapy and psychiatry practices as well as billing agencies. Book a demo for quote details and get started with no implementation fees.

Valant EHR Suite has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Valant EHR Suite supports the following languages:

English

Valant EHR Suite supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Valant EHR Suite has

Valant EHR Suite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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