About TheraNest

TheraNest Mental Health is a web-based solution for psychology and mental health practices, independent practitioners, teaching and educational centers and non-profit organizations to manage notes, billing and scheduling related information. The product can also be accessed via Apple app that gives users the freedom to accept signatures within the mobile app.

The calendar management and appointment reminder feature of TheraNest allows users to get an organized view of appointments from a desktop, mobile phone or tablet. The product also has the capability to notify social workers, therapists or counsellor via email, voice call or SMS text about any changes in the appointment. Therapy notes is another key feature of TheraNest that allows users to approve and electronically sign notes, review notes, receive notification of pending notes and also generate custom forms for notes creation. It also allows the storage of unlimited documents that can be uploaded by the user.

Offer online therapy with Telehealth in TheraNest. Secure, HIPAA compliant video conferencing seamlessly integrated in TheraNest.

Save time and provide better care with the Wiley Practice Planner integration in TheraNest. The easiest and most efficient way to complete your Treatment Plans and Progress Notes.


Key benefits of TheraNest

? TheraNest Mental Health's therapy notes allow practitioners and health centers to keep a track of progress notes, discharge summaries and treatment plans.
? The product offers analytics functionality that helps users to analyze client distribution as per demographics such as gender, marital status, among others.
? TheraNest Mental Health has the capability to schedule recurring appointments and sync the TheraNest calendar to Apple’s iCalendar and Google calendar offering a consolidated view of appointments.
? TheraNest Mental Health offers billing management that allows users to create, email and print invoices and also accept credit cards for payment processing.
? TheraNest Mental Health has the capability to offer support practitioners with a large number of active clients by offering customizable pricing plans.


Images

TheraNest Software - Automated Billing
TheraNest Software - Unlimited Therapy Note Templates
TheraNest Software - Full-Featured Calendar
TheraNest Software - Detailed Client Records
TheraNest Software - Intuitive Interface
TheraNest Software - Diagnostic Codes
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TheraNest video
TheraNest Software - Automated Billing
TheraNest Software - Unlimited Therapy Note Templates
TheraNest Software - Full-Featured Calendar
TheraNest Software - Detailed Client Records
TheraNest Software - Intuitive Interface
TheraNest Software - Diagnostic Codes

Not sure about TheraNest? Compare with a popular alternative

TheraNest

4,4 (925)
VS.
Highly reviewed

Starting Price

US$39,00
month
US$16,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

108
118

Integrations

3
49

Ease of Use

4,3 (925)
4,6 (5 590)

Value for Money

4,3 (925)
4,7 (5 590)

Customer Service

4,5 (925)
4,7 (5 590)
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Reviews

Overall rating

4,4 /5
(925)
Value for Money
4,3/5
Features
4,1/5
Ease of Use
4,3/5
Customer Support
4,5/5

Already have TheraNest?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 925
Kyle
Kyle
Overall rating
  • Industry: Mental Health Care
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Never felt alone; even in my darkest times.

Reviewed on 2018/01/08

Pros

TheraNest has EVERYTHING in one place. I have search high and low for several years; applied, signed up, and trialed several other soft-wares, and none of them compare to TheraNest. The Client Portal is a surprise when I share the feature with my patients. The Customer Service being accessible to all providers (Inters and Residents alike) is a huge plus so I do not find myself training (and retraining) through the semester to a new class when they can find the answers easily on their own.
TheraNest makes the end of my session a 10 min wrap up with documentation, and the end of my day a 5 min wrap up to submit ALL billing. I save money on not having to hire a full-time employee to manage my billing and claims; merely a contract when there is an issue with the insurance themselves and a phone call is needed beyond my knowledge.

Cons

The only thing I could ever wish for, is prescribing rights and abilities. I plan to expand my company into the Medical Realm eventually, and this is a feature I plan to discuss with the developing team.

Response from Therapy Brands

Hi Kyle, thank you for the wonderful review. Our support team was all smiles when we read it as it¿s always our goal to be available for all users of TheraNest. We¿re very happy to hear that you (and your interns and residents) have been enjoying TheraNest and that it¿s helped make your practice easier and quicker to manage! We¿d be very excited to grow with you as your practice grows, that¿s why we¿ve passed on your e-prescribing request to our development team and we¿ll be in-touch to discuss your wants/needs for this feature. We take all feedback and suggestions very seriously. As always, don¿t hesitate to reach out if you need us! Thank you for being a valued customer, Kyle! Sincerely, Your TheraNest Team

Jade
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great PMS for big or small....

Reviewed on 2021/10/04

We appreciate that everything on this software is all-in-one and is cloud-based. Meaning, as long...

We appreciate that everything on this software is all-in-one and is cloud-based. Meaning, as long as we have internet, we can run our business.

Pros

Our organization is growing each day, and TheraNest always keeps up. The wonderful thing about this PMS is that when we need assistance, we have been able to reach out and get hands-on support.

Cons

As we continue to grow and expand, we have many hands in the pot. Although TheraNest accommodates for that, they quite often have upgrades or updates which change some minor features. These changes confuse members of our team, and mistakes are easily made. We appreciate that TheraNest has been better about notifying us by email of upcoming updates.

Alternatives Considered

SimplePractice

Reasons for Choosing TheraNest

We wanted a cloud based software system.

Reasons for Switching to TheraNest

Price was better and more in line with our mission.
Erica
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not made for larger organizations with multiple locations

Reviewed on 2019/10/12

Overall I was very disappointed and felt like I paid for a glorified calendar. They charge by...

Overall I was very disappointed and felt like I paid for a glorified calendar. They charge by client load, but clients do not just come and go. You have to wait for billing and payments, therefore I had to up my subscription twice in 6 months to keep making room. Again, I think this system would be great for a small therapy practice that has one location and keeps it all simple. It ended up costing our business 200,000 in receivables, an additional 40 hours of labor plus monthly charges for using a system that doesn’t work. Lesson learned. We switched to Kareo.

Pros

My staff and I would unanimously agree that the calendar is amazing. I loved the ease of use, the color coding and the emails the system sends when appointments are booked. Although the repeat function was awful. We would delete appointments for the future, wouldn’t see any for the future and the client would show back up again.

Cons

The billing, after being with them 6 months still never worked. Our office has central scheduling and multiple tax id’s. We were told they were capable of handling our size company. Our billing never went out properly and we never got a single EOB back through the system. When I confronted them about it, I was told at least my Blue Cross would be manually uploaded for us weekly and they would make it a high priority to figure out why those were not posting. I was told this the beginning of August. They uploaded those EOB’s once for us and the issue never got resolved.
You also cannot call and reach customer service. The customer service is all through chat and they have very limited office hours.
The reports are great for a small company but very limited for larger practices like ours.
Luckily we held on to compulink during this time and sent all our billing out through them.

Alternatives Considered

Tebra

Reasons for Choosing TheraNest

Because we need a system made for mental health.

Reasons for Switching to TheraNest

Because I thought it wills be better for what we do. I was wrong. It’s 6 months later and we have signed with Kareo.

Response from Therapy Brands

We appreciate all customer feedback, thank you for sharing your experience. We are sorry for any misunderstanding Erica, you do not need to wait for payments to archive clients. You can archive and unarchive at anytime not just at the point of a discharge. This allows practice owners to be in control of their own subscription payments!

We also do offer phone support in addition to chat and email support. Our phone number is 1-800-867-7405 if you'd like to reach out and speak to one of our wonderful customer support folks you most certainly can! Sometimes hopping on a phone call to troubleshoot any unique insurance billing cases can provide the best results.

We wish you the best of luck in your future endeavors!

Christina
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to set up and use; reliable; sustainable.

Reviewed on 2022/07/22

Agile tool, trustworthy, dynamic, comprehensive.

Agile tool, trustworthy, dynamic, comprehensive.

Pros

I have found the set-up easy, the tutorials and knowledge base useful, the customer service responsive, and the tools easy to use and teach colleagues to use.

Cons

The migration of our former EHR system (MyClients+) has yet to occur, as it is not clear how easy it will be to access the records from former clients if needed. We could use some hand-holding to get this accomplished.

Alternatives Considered

Calendly and SimplePractice

Reasons for Choosing TheraNest

Wanted updated and more comprehensive tool. Also, TheraNest offers a 50% non-profit discount which our organization very much needs.

Reasons for Switching to TheraNest

Customer service, price, apparent ease of migration of former system (though this has not yet panned out).
Claudia
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TheraNest software

Reviewed on 2021/10/04

The scheduling and invoicing system is very efficient. It is user friendly.

The scheduling and invoicing system is very efficient. It is user friendly.

Pros

It is easy to use and it is inexpensive. It provides what we need to do our job, however it may need a little improvement on the accounting reports side.

Cons

The accounting reports are not as accurate as we would like.

Showing 5 reviews of 925 Read all reviews

TheraNest FAQs

Below are some frequently asked questions for TheraNest.

TheraNest offers the following pricing plans:

  • Starting from: US$39,00/month
  • Pricing model: Subscription
  • Free Trial: Available

The product pricing varies according to the number of active clients. 30 Active Clients Plan - $39.00/mo 40 Active Clients Plan - $50.00/mo 50 Active Clients Plan - $60.00/mo 80 Active Clients Plan - $91.00/mo 100 active clients or more will need to contact sales

TheraNest has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

TheraNest supports the following languages:

English

TheraNest supports the following devices:

TheraNest integrates with the following applications:

Google Calendar, Microsoft Outlook, iCloud

TheraNest offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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