TheraNest

4.4 (928)
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Web-based mental health software for practitioners

About TheraNest

TheraNest Mental Health is a web-based solution for psychology and mental health practices, independent practitioners, teaching and educational centers and non-profit organizations to manage notes, billing and scheduling related information. The product can also be accessed via Apple app that gives users the freedom to accept signatures within the mobile app.

The calendar management and appointment reminder feature of TheraNest allows users to get an organized view of appointments from a desktop, mobile phone or tablet. The product also has the capability to notify social workers, therapists or counsellor via email, voice call or SMS text about any changes in the appointment. Therapy notes is another key feature of TheraNest that allows users to approve and electronically sign notes, review notes, receive notification of pending notes and also generate custom forms for notes creation. It also allows the storage of unlimited documents that can be uploaded by the user.

Offer online therapy with Telehealth in TheraNest. Secure, HIPAA compliant video conferencing seamlessly integrated in TheraNest.

Save time and provide better care with the Wiley Practice Planner integration in TheraNest. The easiest and most efficient way to complete your Treatment Plans and Progress Notes.


Key benefits of TheraNest

? TheraNest Mental Health's therapy notes allow practitioners and health centers to keep a track of progress notes, discharge summaries and treatment plans.
? The product offers analytics functionality that helps users to analyze client distribution as per demographics such as gender, marital status, among others.
? TheraNest Mental Health has the capability to schedule recurring appointments and sync the TheraNest calendar to Apple’s iCalendar and Google calendar offering a consolidated view of appointments.
? TheraNest Mental Health offers billing management that allows users to create, email and print invoices and also accept credit cards for payment processing.
? TheraNest Mental Health has the capability to offer support practitioners with a large number of active clients by offering customizable pricing plans.


Images

TheraNest Software - Automated Billing
TheraNest Software - Unlimited Therapy Note Templates
TheraNest Software - Full-Featured Calendar
TheraNest Software - Detailed Client Records
TheraNest Software - Intuitive Interface
TheraNest Software - Diagnostic Codes
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TheraNest video
TheraNest Software - Automated Billing
TheraNest Software - Unlimited Therapy Note Templates
TheraNest Software - Full-Featured Calendar
TheraNest Software - Detailed Client Records
TheraNest Software - Intuitive Interface
TheraNest Software - Diagnostic Codes

Not sure about TheraNest? Compare with a popular alternative

TheraNest

4.4 (928)
VS.
Highly reviewed

Starting Price

US$39.00
month
R 35.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

107
172

Integrations

3
127

Ease of Use

4.3 (928)
4.2 (7,618)

Value for Money

4.3 (928)
4.2 (7,618)

Customer Service

4.5 (928)
4.0 (7,618)
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Reviews

Overall rating

4.4 /5
(928)
Value for Money
4.3/5
Features
4.1/5
Ease of Use
4.3/5
Customer Support
4.5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 928
Kyle
Kyle
Overall rating
  • Industry: Mental Health Care
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Never felt alone; even in my darkest times.

Reviewed on 2018/01/08

Pros

TheraNest has EVERYTHING in one place. I have search high and low for several years; applied, signed up, and trialed several other soft-wares, and none of them compare to TheraNest. The Client Portal is a surprise when I share the feature with my patients. The Customer Service being accessible to all providers (Inters and Residents alike) is a huge plus so I do not find myself training (and retraining) through the semester to a new class when they can find the answers easily on their own.
TheraNest makes the end of my session a 10 min wrap up with documentation, and the end of my day a 5 min wrap up to submit ALL billing. I save money on not having to hire a full-time employee to manage my billing and claims; merely a contract when there is an issue with the insurance themselves and a phone call is needed beyond my knowledge.

Cons

The only thing I could ever wish for, is prescribing rights and abilities. I plan to expand my company into the Medical Realm eventually, and this is a feature I plan to discuss with the developing team.

Response from Therapy Brands

Hi Kyle, thank you for the wonderful review. Our support team was all smiles when we read it as it¿s always our goal to be available for all users of TheraNest. We¿re very happy to hear that you (and your interns and residents) have been enjoying TheraNest and that it¿s helped make your practice easier and quicker to manage! We¿d be very excited to grow with you as your practice grows, that¿s why we¿ve passed on your e-prescribing request to our development team and we¿ll be in-touch to discuss your wants/needs for this feature. We take all feedback and suggestions very seriously. As always, don¿t hesitate to reach out if you need us! Thank you for being a valued customer, Kyle! Sincerely, Your TheraNest Team

Reanna
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great options overall and better pricing than other EHR systems.

Reviewed on 2023/05/30

Overall it has been great.

Overall it has been great.

Pros

The cost and all of the features that are available.

Cons

I wish there were premade template library in the document section. It is a little wonky trying to create documents and then it is trial/error to get them to where you need which is very time consuming. I am still going through my documents and needing to change small things that I didn't catch. That is one feature that I do miss from Simple Practice- they had an amazing library of document templates, assessments (PCL5, health assessments, etc.,).

Reasons for Choosing TheraNest

The cost kept increasing and the billing as I wouldn't get paid for 2-3 days after seeing a client.

Switched From

SimplePractice

Reasons for Switching to TheraNest

There were many other products that I evaluated, and they were either missing telehealth or were incredibly expensive. Some had wonderful features but all in all, price is important and ease of access.
Verified Reviewer
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Not great for larger practices

Reviewed on 2019/07/10

Most everything has already been said. It's been like many up and coming technology companies - not...

Most everything has already been said. It's been like many up and coming technology companies - not a lot of great customer support; communicating through email is frustrating (because they don't read completely what your issues are, etc.); and lots of kinks to be worked out. I also feel as if their "updates" are focused on completely superficial and peripheral things and not on the core of the software.

Pros

The therapists on staff at my agency love the software. With only a few complaints, they find it easy to use and obviously are happy to not have paper files any longer. We have used this software since July 2018. I also appreciate that TheraNest offers a discount for nonprofits, which our counseling agency is a nonprofit. This helps with my budgeting.

Cons

The billing and reporting of this software is lacking in many ways, from the lack of robust reporting options to very elementary and clunky billing system. I would NEVER recommend this product for a group practice. Literally, we asked them early on - due to their statements being very difficult to read - if they had any accounting professional associated with the development of the software, and the answer was no. I have a CPA who reconciles our books every month and it's been a nightmare trying to reconcile TheraNest. Again, it might be good for a solo practitioner or for someone who is less worried about reconciling finances.

Response from Therapy Brands

Hi there! Thank you for taking the time to write us a review, we appreciate hearing about all experiences!

We are happy to hear that your therapists are loving the ease of use and clinical documentation features. Client management is a breeze!

More recently we have made several updates to both our billing and reporting features. If you haven't visited these functions in some time we would highly recommend giving it another try! Reporting is a breeze with the new customizable options on the Daily Billing report! We consulted with accounting professionals and did many customer validation calls and we are getting a lot of positive feedback.

We are surprised to hear that you are having trouble communicating with our Customer Happiness team via email. Sometimes we may need to ask some clarifying questions to ensure we are on the same page so we can point you in the right direction. But we'd be more then happy to work with you over the phone if that is easier for you!

Jade
Overall rating
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great PMS for big or small....

Reviewed on 2021/10/04

We appreciate that everything on this software is all-in-one and is cloud-based. Meaning, as long...

We appreciate that everything on this software is all-in-one and is cloud-based. Meaning, as long as we have internet, we can run our business.

Pros

Our organization is growing each day, and TheraNest always keeps up. The wonderful thing about this PMS is that when we need assistance, we have been able to reach out and get hands-on support.

Cons

As we continue to grow and expand, we have many hands in the pot. Although TheraNest accommodates for that, they quite often have upgrades or updates which change some minor features. These changes confuse members of our team, and mistakes are easily made. We appreciate that TheraNest has been better about notifying us by email of upcoming updates.

Alternatives Considered

SimplePractice

Reasons for Choosing TheraNest

We wanted a cloud based software system.

Reasons for Switching to TheraNest

Price was better and more in line with our mission.
Christina
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to set up and use; reliable; sustainable.

Reviewed on 2022/07/22

Agile tool, trustworthy, dynamic, comprehensive.

Agile tool, trustworthy, dynamic, comprehensive.

Pros

I have found the set-up easy, the tutorials and knowledge base useful, the customer service responsive, and the tools easy to use and teach colleagues to use.

Cons

The migration of our former EHR system (MyClients+) has yet to occur, as it is not clear how easy it will be to access the records from former clients if needed. We could use some hand-holding to get this accomplished.

Alternatives Considered

Calendly and SimplePractice

Reasons for Choosing TheraNest

Wanted updated and more comprehensive tool. Also, TheraNest offers a 50% non-profit discount which our organization very much needs.

Reasons for Switching to TheraNest

Customer service, price, apparent ease of migration of former system (though this has not yet panned out).
Showing 5 reviews of 928 Read all reviews

TheraNest FAQs

Below are some frequently asked questions for TheraNest.

TheraNest offers the following pricing plans:

  • Starting from: US$39.00/month
  • Pricing model: Subscription
  • Free Trial: Available

The product pricing varies according to the number of active clients. 30 Active Clients Plan - $39.00/mo 40 Active Clients Plan - $50.00/mo 50 Active Clients Plan - $60.00/mo 80 Active Clients Plan - $91.00/mo 100 active clients or more will need to contact sales

TheraNest has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

TheraNest supports the following languages:

English

TheraNest supports the following devices:

TheraNest integrates with the following applications:

Google Calendar, Microsoft Outlook, iCloud

TheraNest offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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