TheraNest
About TheraNest
TheraNest Mental Health is a web-based solution for psychology and mental health practices, independent practitioners, teaching and educational centers and non-profit organizations to manage notes, billing and scheduling related information. The product can also be accessed via Apple app that gives users the freedom to accept signatures within the mobile app.
The calendar management and appointment reminder feature of TheraNest allows users to get an organized view of appointments from a desktop, mobile phone or tablet. The product also has the capability to notify social workers, therapists or counsellor via email, voice call or SMS text about any changes in the appointment. Therapy notes is another key feature of TheraNest that allows users to approve and electronically sign notes, review notes, receive notification of pending notes and also generate custom forms for notes creation. It also allows the storage of unlimited documents that can be uploaded by the user.
Offer online therapy with Telehealth in TheraNest. Secure, HIPAA compliant video conferencing seamlessly integrated in TheraNest.
Save time and provide better care with the Wiley Practice Planner integration in TheraNest. The easiest and most efficient way to complete your Treatment Plans and Progress Notes.
Key benefits of TheraNest
? TheraNest Mental Health's therapy notes allow practitioners and health centers to keep a track of progress notes, discharge summaries and treatment plans.
? The product offers analytics functionality that helps users to analyze client distribution as per demographics such as gender, marital status, among others.
? TheraNest Mental Health has the capability to schedule recurring appointments and sync the TheraNest calendar to Apple’s iCalendar and Google calendar offering a consolidated view of appointments.
? TheraNest Mental Health offers billing management that allows users to create, email and print invoices and also accept credit cards for payment processing.
? TheraNest Mental Health has the capability to offer support practitioners with a large number of active clients by offering customizable pricing plans.
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Reviews
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- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All In with TheraNest
Reviewed on 2018/11/21
Our office was using one company for scheduling patients and patient notification (text messaging);...
Our office was using one company for scheduling patients and patient notification (text messaging); one company for billing; and one company for notes which resulted in huge opportunities for human error; the specific needs of our office were not addressed with any one company.
TheraNest addresses most of our office needs in one integrated program. Scheduling, appointment notifications, progress notes, billing, and ERA (eventually).
I previewed the ERA and it looks like it will efficiently apply payments to billed services.
I am very satisfied with TheraNest and strongly recommend it for other Behavioral Health providers.
Pros
Imported years of data from another system into TheraNest with no errors and very limited time commitment. Their customer support was very helpful and honest about the transition.
TheraNest is full featured- Our office used a competitor program for 30+ years but wanted/needed a cloud based state of the art EHR program- Our office tried several other popular programs but they all had significant limitations. We are very excited about Theranest.
Our Office is new to the program but so far so good. The customer support is excellent. They are adding features frequently, including specific features requested by users. The start up learning curve is doable and our staff picked it up in a few days versus weeks.
The scheduling, pt. appointment notifications, calendar, and agenda are well thought out and fully integrated. The initial intake note and progress notes took some getting used too but they work very well- DX codes are easily entered and updated. The progress notes are very professional and signed and cosigned if necessary.
I know this sounds like a paid advertisement but I have spent a lot of time, money and effort trying other programs and I was never more encouraged than with Theranest.
Our goal was to be fully functional with the transition from our current system to Theranest by January 2019. We are ahead of schedule and our intention is to bill our first full month of receivables for November 2018.
Cons
The fees were initially off putting. But after becoming familiar with TheraNest, I see the potential for a very efficient, time saving, integrated system that is well worth the monthly investment.
There is also flexibility with monthly billing based upon caseload (increasing or decreasing at discretion of the user) and it seems fair.
Response from Therapy Brands
Thank you for the glowing review!! We are so happy to hear you and your team are enjoying TheraNest!
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Honest Feed Back
Reviewed on 2025/02/17
Over all it is good. We had an issues 2 weeks ago, that was time sensitive and we could not get...
Over all it is good. We had an issues 2 weeks ago, that was time sensitive and we could not get the issue fixed until a week later. That was unacceptable.
One of our receptionist entered the wrong amount for a copay and instead of charging the client $27.08 they were charged $2708.00. This charge went to a credit card thankfully and not their back account. When we were made aware of the mistake the next day, we could not return the payment due to having a cap set at $1000.00. This took 2 different people and 5 days later to fix. The client had to dispute the charge through the credit company to get this removed. This should never have gotten to that point. We should have been able to return this amount the follow day. (2 days at the most)
Pros
I like the way it is set up and you have everything you need for that client in one spot.
Cons
You are limited to space in some areas and not able to highlight certain things in the note section, or make them bold. So they will stand out.
- Industry: Mental Health Care
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Review TheraNest
Reviewed on 2025/02/20
The program is easy to use; has quite a few features that I don't need. Customer service is lacking
The program is easy to use; has quite a few features that I don't need. Customer service is lacking
Pros
Easy to use. I don't use a lot of the features that are provided
Cons
Poor customer service. Dealing with a payment issue for over 2 months. Having to chase people down for a response. Rules and guidelines aren't easily laid out due to what they feel Admin "should" be doing; but it's not a requirement. Due to this non-requirement; TN has taken almost $500 from me due to a data breach; that I still have yet to hear anything about how it happened.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
TheraNest a Great Tool.
Reviewed on 2025/02/25
TheraNest is a well-rounded solution for practitioners who must maintain thorough and structured...
TheraNest is a well-rounded solution for practitioners who must maintain thorough and structured records.
Pros
TheraNest is an excellent platform for mental health professionals, offering a seamless and organized approach to managing client records and documentation. One of its standout features is the easy access it provides, allowing users to efficiently create initial assessments, case notes, treatment plans, and contact logs without hassle.
Cons
Overall, TheraNest streamlines administrative tasks improves workflow efficiency, and enhances record-keeping, making it a top choice for therapists, counselors, and mental health professionals. It would be an great addition to add AI.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Service and an EHR that will grow with you.
Reviewed on 2025/02/25
My overall experience I would recommend their nest to anybody the system will grow with you and...
My overall experience I would recommend their nest to anybody the system will grow with you and your practice.
Pros
I started with my clients plus when it was in its infancy stage and now it is a part of Theranest. The packaging and options and software availability is super easy to use. What I like most of all is the customer service.
The customer service is outstanding and always very personal.
Cons
Sometimes change is hard and changing is what I like least about fairness but it is always for the best.
TheraNest FAQs
Below are some frequently asked questions for TheraNest.Q. What type of pricing plans does TheraNest offer?
TheraNest offers the following pricing plans:
- Starting from: US$42.00/month
- Pricing model: Subscription
- Free Trial: Available
The product pricing varies according to the number of active clients.
Q. Who are the typical users of TheraNest?
TheraNest has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does TheraNest support?
TheraNest supports the following languages:
English
Q. Does TheraNest support mobile devices?
TheraNest supports the following devices:
Q. What other apps does TheraNest integrate with?
TheraNest integrates with the following applications:
Google Calendar, Microsoft Outlook, iCloud
Q. What level of support does TheraNest offer?
TheraNest offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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