PIMSY Mental Health EHR
PIMSY Mental Health EHR
About PIMSY Mental Health EHR
PIMSY is a unique mental health EHR that offers robust, out-of-the-box features and customizable options. PIMSY customers can tailor various functionalities to their needs and preferences, such as scheduling, client management, user management, and billing.
With three tiers of functionality, PIMSY users can start at the level (and price) that best fits them now – and move seamlessly among the plans as their agency needs change. This flexibility means that PIMSY grows with the organization over time. As an enterprise-level EHR, PIMSY is the best fit for agencies with 25 – 500 employees.
Initially created for behavioral health clinicians, PIMSY suits multiple mental health specialties, including IO, inpatient, residential treatment, PH, outpatient, substance use, PR, medication management, MA, and crisis call centers.
Key benefits of PIMSY Mental Health EHR
- Now more crucial than ever, Telehealth has been fully integrated into PIMSY for years, empowering clinicians to offer remote treatment securely.
- PIMSY boasts both a Client Portal and a Provider Portal, facilitating remote browser and mobile app access. Leveraging the power of portals, teleservices, and electronic documentation, running an organization in a paperless environment is simple.
- Gone are the days of manually jotting down medication records on paperwork as our Automatic Form Filler seamlessly populates relevant demographic data onto forms from the client's chart when signing documents.
- PIMSY goes beyond standard Electronic Billing & Remittance with its 270 / 271 Eligibility Check feature, reducing denials and streamlining internal processes.
- With PIMSY's robust authorization tracking, clinicians are alerted if attempting to write a session note for an expired or used-up authorization. CPT codes for invalid authorizations won't even appear as options, and each time a valid authorization is utilized, PIMSY automatically updates the master list and sends alerts for renewal.
- PIMSY's flexible Payroll system effortlessly automates hourly, salary, or commission-based pay while tracking paid time off, flat rates, or percentage-based pay. By monitoring all past sessions, PIMSY ensures accuracy, minimizing overpayments and missed payer recoupments, allowing you to focus on running your business and serving your clients.
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- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive-User Friendly Product
Reviewed on 2020/02/17
Moving out of paper charts was vital to our business success. We can now monitor progress note...
Moving out of paper charts was vital to our business success. We can now monitor progress note completion, productivity, expiration dates of required documents, and can pull reports to show outcomes. I'm looking forward to completing our client and staff satisfaction surveys through the Q and A. I'm excited to build Q and As to monitor client progress. I love how client's can sign on the screen so there are fewer forms to manage and upload.
Pros
What I like Most: 1. The PIMSY Team-they make implementation/set up so easy. Trainers are very accessible to address issues. 2. I love how you can set up the record to capture the data required for our specific needs and the reports are very useful. 3. Having the Human Resource personnel file in the system makes tracking of trainings, credentials, and insurance network information easy and accessible. The user profile can be created so staff can access certain items in their personnel file which saves time with our limited resource. 4. The patient portal is comprehensive and user-friendly.
Cons
I wish it can be accessed via a smartphone.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PIMSY is exactly what we needed as a small non-profit agency and behavioral health provider.
Reviewed on 2018/03/31
Efficiency in billing, accountability in documentation and billing, organized client data management...
Efficiency in billing, accountability in documentation and billing, organized client data management system, electronic health record, improving auditing results.
Pros
We appreciate that PIMSY is able to adapt to our agency's unique needs. With a variety of payment sources outside of the typical self pay and private insurance, PIMSY has been responsive to our requests for custom reports, invoicing, and processes to help streamline our billing. It has enabled us to be more aware of and efficient with our time, and recognize where we need to improve in efficiency and organizational processes. The reviewing and auditing features took us from 80% compliant to 99.8% compliant in one year! Our therapists tell us it is easy for them to document services, and our billing coordinator loves the accuracy in reporting and client data management. The training was flexible and responsive, and everyone we've worked with has been incredibly friendly. As a small not-for-profit, cost was a factor for us. We've gotten a lot of bang for our buck for this system, and it was worth the investment!
Cons
There are so many features, settings, and ways to customize PIMSY, that sometimes the number of buttons, menus, and options can be overwhelming. PIMSY customer support is accessible, helpful, and quick to answer our questions, but sometimes I feel like I have to click 5 menus and twenty buttons before I fix a problem.
- Industry: Mental Health Care
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Overall average
Reviewed on 2016/04/26
Pros
If a secondary insurance changes I only have to change that one, not the primary and secondary.
Cons
I think it takes too long when scheduling patients, there needs to be notification of some kind on the calendar side if there are important notes on the account. It doesn't track authorizations well at all. In some aspects it is great, but there are some areas that need work.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great choice for mental health practices
Reviewed on 2021/02/09
It is a great asset to our practice and I couldn't fathom us being as organized as we are without...
It is a great asset to our practice and I couldn't fathom us being as organized as we are without PIMSY.
Pros
PIMSY provides one stop shopping for everything a mental health practice could need in a software. It has an easy to use client database (with sections for scanning in documents), it can take payments and apply charges to a client's account, and it has a scheduling feature. It also offers great customer service from the PIMSY staff. There are plenty of reports available for running everything from balances owed by clients to finding monthly account receivables, and if there are notes not yet started by clinicians.
Cons
It has to be connected to the internet, so if the web connection drops the software will shutdown. This can be difficult when working in incremental weather.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Pimsy has an amazing staff and they are always helpful
Reviewed on 2020/04/22
Happy with our overall experience with pimsy. I have worked with other EHR companies and had such a...
Happy with our overall experience with pimsy. I have worked with other EHR companies and had such a difficult time I would never change software companies.
Pros
Flexibility to create notes and forms. Knowing I can create everything we need and if I get caught in a snag or can not figure out what is going on the pimsy team ([SENSITIVE CONTENT HIDDEN] especially) are always on top of it and willing to help with an amazing attitude. I couldn't ask for a better team.
Cons
I would like for remits to attach a pdf directly to the claim, and for the line items to stay on one continuous line instead if extra lines to be populated when working a claim.
PIMSY Mental Health EHR FAQs
Below are some frequently asked questions for PIMSY Mental Health EHR.Q. What type of pricing plans does PIMSY Mental Health EHR offer?
PIMSY Mental Health EHR offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Not Available
PIMSY is offered in three different price tiers: Prime (starting $84/user/month), Professional (starting at $108/user/month), and Platinum (starting at $120/user/month). All plans offer training, support, and access to a knowledge base.
Q. Who are the typical users of PIMSY Mental Health EHR?
PIMSY Mental Health EHR has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does PIMSY Mental Health EHR support?
PIMSY Mental Health EHR supports the following languages:
English
Q. Does PIMSY Mental Health EHR support mobile devices?
PIMSY Mental Health EHR supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does PIMSY Mental Health EHR integrate with?
PIMSY Mental Health EHR integrates with the following applications:
8x8 Contact Center, Global Payments Integrated, H2H DigitalRx, Rize Reviews, SecureVideo, Slice, Twilio, Waystar, WileyPLUS
Q. What level of support does PIMSY Mental Health EHR offer?
PIMSY Mental Health EHR offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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