SimplePractice

Practice Management Made Simple

4,6 /5 (2418 reviews) Write a Review!

SimplePractice Overview

What is SimplePractice?

SimplePractice is powerful and transformative, just like you. Run your health & wellness business with SimplePractice so you can focus on seeing clients, getting paid, and growing your business--let us handle the rest. A streamlined intake process allows clients to self-schedule, submit fully paperless intakes ahead of a session, and pay directly in the free Client Portal without you ever handling a credit card. Our team will help you switch over at no cost so you can almost instantly start sending free appointment reminders to reduce no-shows (text/voice/email), send secure messages to your clients and your team, and take advantage of unlimited document storage.

Notes and documentation are a breeze with SimplePractice's note template library, customizable templates, diagnosis & treatment planners, and FREE Wiley PracticePlanners! Plus, our top-rated mobile app enables you to run your business on the go with all the same security and privacy features you've come to expect from SimplePractice. Integrated Telehealth means you can see clients from anywhere, including your phone, so you and your clients can always find a way to connect! Our integrated payment solution plus fully electronic insurance claims processing and management from start to finish help you get paid quickly. Join thousands of satisfied customers and try SimplePractice free today!

SimplePractice Overview

Pricing

Starting from
US$39,00/month

Pricing options

Free Trial
Subscription
Value for money

Plan 1: $ 39/month or $33 with annual plan
Plan 2: $ 49/month or $42 with annual plan


SimplePractice Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Fully paperless intake process.
Integrated billing & invoices
★★★★ stars, 5.7K reviews
Integrated billing & invoices
Simplify scheduling. Free reminders.
Everything in one place.
Secure messaging on mobile.
Fully paperless intake process.
SimplePractice video SimplePractice video SimplePractice screenshot: Fully paperless intake process. SimplePractice screenshot: Integrated billing & invoices SimplePractice screenshot: ★★★★ stars, 5.7K reviews SimplePractice screenshot: Integrated billing & invoices SimplePractice screenshot: Simplify scheduling. Free reminders. SimplePractice screenshot: Everything in one place. SimplePractice screenshot: Secure messaging on mobile. SimplePractice screenshot: Fully paperless intake process.

SimplePractice Reviews

SimplePractice Reviews

Overall rating
4,6
/
5
Excellent
1648

Very good
700

Average
55

Poor
8

Terrible
7

Value for Money
4,5
Features
4,4
Ease of Use
4,4
Customer Support
4,5
97% recommended this app
Amanda G.

Simple Practice saved me!

Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.


Daren C.

Great Overall, but Their Settings Menu Needs Work

My experience has been good overall. I think they make a lot of aspects of treatment easy which is good given their name. I don't like very many EHR's in the world because all they care about is practice management and are pretty terrible for high-volume clinical tasks - which makes them indirectly quite expensive in terms of labor to use. I think SimplePractice is a good balance between the two - though their reporting and practice management is still pretty weak.


Tina H.

Would Recommend Simple Practice

Overall, I really like that I can do so much paperless admin tasks with SP.


Jenni B.

Initial Pros and Cons

I am just getting started...I have high hopes yet!


Vanessa V.

Great product

It’s been great.


Amanda G.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Simple Practice saved me!

Used Daily for 1+ year
Reviewed on 2019/08/07
Review Source: Capterra

Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.

Pros

I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.

Cons

Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.

Response from SimplePractice

Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Daren C.
Industry: Mental Health Care
Company size: 2-10 Employees

Great Overall, but Their Settings Menu Needs Work

Used Weekly for 1+ year
Reviewed on 2019/12/12
Review Source: Capterra

My experience has been good overall. I think they make a lot of aspects of treatment easy which is good given their name. I don't like very many EHR's in the world because all they care about is practice management and are pretty terrible for high-volume clinical tasks - which makes them indirectly quite expensive in terms of labor to use. I think SimplePractice is a good balance between the two - though their reporting and practice management is still pretty weak.

Pros

I really like their balance between practice management and clinical documentation for a small practice, as well as the degree of customization for forms and documents.

Their portal is pretty easy for clients to use (I rarely get people having trouble with it).

I like their booking widget for my website.

The telehealth video/audio quality is very good.

Their help database is one of the better ones I've seen, lots of great articles and clear instructions that seems to be kept up to date.

Cons

Their settings menu is not intuitive and you have to hunt around to find the setting you are looking for.

CEU offerings are not on topics of interest to me.

Their clearinghouse doesn't have one of the carriers I need.

Reporting and practice management tools are weak.

Their paid therapist collaboration group where potentially sensitive information is discussed is hosted by Facebook (perhaps the most untrustworthy and unethical software company on the planet) AND they charge us to be invited to participate on a platform that doesn't cost SimplePractice any money to host other than maybe some moderating? That doesn't align well with the brand reputation and quality of SimplePractice and isn't really a good value for the money (in my opinion).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Tina H.
Industry: Mental Health Care
Company size: Self Employed

Would Recommend Simple Practice

Used Daily for 1+ year
Reviewed on 2020/09/17
Review Source: Capterra

Overall, I really like that I can do so much paperless admin tasks with SP.

Pros

The features that are most impactful are the paperless Intake process, the online billing, and the HIPPA-compliant storage of all PHI and billing information. It was fairly easy to learn to use and integrate into my business.

Cons

The Telehealth features are minimal and scarce. We really need better features to be able to do things that other platforms offer--writing board, chat within telehealth sessions, sharing sound from the client's screen when screen sharing, easier screen sharing for the client, better group video sessions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jenni B.
Industry: Individual & Family Services
Company size: Self Employed

Initial Pros and Cons

Used Daily for Free Trial
Reviewed on 2018/08/08
Review Source: Capterra

I am just getting started...I have high hopes yet!

Pros

**Note: I am very new to Simple Practice and I'm only three weeks in.

What I like most about this is the idea that everything will be located all in one place. No paper files to lug around, reduced costs on printing paper and ink for intakes and informed consents, and I'm excited about having automatic appointment reminders for clients. I like that I can send clients the documents ahead of time so they don't have to spend 20-25 minutes when they first arrive filing out paperwork. We can get started right away. And I appreciate that I can customize the way I contact the clients as their individual preference (some want texts, some want voice messages).

Cons

Although I am fairly tech savvy (I'm the top end of the millennials), I have not found simple practice as user friendly as I had hoped. I have used many support options so far and find the in-person ones most helpful. While trying to create my current intake form into one of the forms and documents...I found it rather nightmare-ish. It was tedious and I felt like it took 10 times longer than it needed to. I was SO glad my 30 minute phone consult had given me the heads up to use the pre-existing template and just change every question so I didn't have to totally re-invent the wheel. I am SO glad the template already existed! But I still felt like I was using a chisel on stone. It felt tedious and painful. I'm glad that's over!
Sometimes I get stuck on the calendar page and haven't yet found the button to default to the normal HOME setting so I have the sidebar. These are small things that I hardly ever have a hard time wasting time on..and yet I found myself not being able to get back there today multiple times.
Not as user friendly as I hoped.

Response from SimplePractice

Jenni, we know you're just getting started with SimplePractice, and we also know there's a bit of a learning curve getting used to any software product. It's great to see that you're looking forward to being totally paperless! I'm also glad to see that you were able to connect with a SimplePractice team member to help you get your intake forms all set up. We offer unlimited live support - take advantage so we can get you up and running! Thanks for choosing SimplePractice and for joining our community - we're proud to support the vital work that you do.

- Gillian from SimplePractice

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Vanessa V.
Industry: Mental Health Care
Company size: 11-50 Employees

Great product

Used Daily for 2+ years
Reviewed on 2020/10/04
Review Source: Capterra

It’s been great.

Pros

Everything is integrated into one system and they don’t stop creating new features.

Cons

Need more reports and privilege access for group practices.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 2 418 user ratings
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SimplePractice Pricing

SimplePractice Pricing

Starting from
US$39,00/month
Free Trial
Subscription
Value for money

Plan 1: $ 39/month or $33 with annual plan
Plan 2: $ 49/month or $42 with annual plan

Plan 1: $ 39/month or $33 with annual plan
Plan 2: $ 49/month or $42 with annual plan

Value for Money
4,5/5
Based on 2 418 user ratings
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SimplePractice Features

SimplePractice Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Workflow Management
Features
4,4/5
Based on 2 418 user ratings
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Categories

Additional information for SimplePractice

Additional information for SimplePractice

Key features of SimplePractice

  • Biometric scanner
  • Calendar management
  • Calendar sync with iCloud, Google, or Outlook calendars
  • Claim tracking and management
  • Client intake portal
  • Coverage and status reports
  • Custom notes templates
  • Integrated Credit Card Processing
  • Layers of encryption
  • Manage therapy notes
  • One-click enrollment
  • Online health insurance claims
  • Online scheduling of tasks
  • Prepare custom charts
  • Record treatment plans
  • SMS/Voice/Email Reminders
  • Secure backup and disaster recovery
  • Secure document storage

Benefits

● SimplePractice offers a fully paperless intake process, plus the ability to send documents and homework back and forth with your clients in a secure, HIPAA-compliant Client Portal with unlimited storage for no charge.
● SimplePractice streamlines the note-taking process with a note template library, or you can build custom forms of your own to send to your clients through the Portal. Plus, use Wiley PracticePlanners FREE through January 2020!
● SimplePractice empowers professionals on the go with a top-rated mobile-app (iOS & Android) that features 2-way calendar sync, note-taking, and the ability to offer HIPAA-compliant Telehealth sessions securely and remotely.
● SimplePractice makes it easy to get paid with integrated credit card processing, an optional auto-pay feature, plus full support for electronic insurance claim filing and management from start to finish.
● SimplePractice offers free appointment reminders to reduce your no-show rate (voice/text/video), and our excellent, on-site Customer Support team will be with you every step of the way as you get your business up and running with our intuitive, innovative, practice management software.

SimplePractice FAQs

SimplePractice FAQs

Below are some frequently asked questions for SimplePractice.

Q. What type of pricing plans does SimplePractice offer?

SimplePractice offers the following pricing plans:

Starting from: US$39,00/month

Pricing model: Subscription

Free Trial: Available

Plan 1: $ 39/month or $33 with annual plan Plan 2: $ 49/month or $42 with annual plan

Q. What are the main features of SimplePractice?

SimplePractice offers the following features:

  • Biometric scanner
  • Calendar management
  • Calendar sync with iCloud, Google, or Outlook calendars
  • Claim tracking and management
  • Client intake portal
  • Coverage and status reports
  • Custom notes templates
  • Integrated Credit Card Processing
  • Layers of encryption
  • Manage therapy notes
  • One-click enrollment
  • Online health insurance claims
  • Online scheduling of tasks
  • Prepare custom charts
  • Record treatment plans
  • SMS/Voice/Email Reminders
  • Secure backup and disaster recovery
  • Secure document storage

Q. Who are the typical users of SimplePractice?

SimplePractice has the following typical customers:

Small Business, Non Profit, Freelancers, Mid Size Business

Q. What languages does SimplePractice support?

SimplePractice supports the following languages:

English

Q. What type of pricing plans does SimplePractice offer?

SimplePractice has the following pricing plans:

Subscription

Q. Does SimplePractice support mobile devices?

SimplePractice supports the following devices:

Android, iPhone

Q. What other apps does SimplePractice integrate with?

SimplePractice integrates with the following applications:

Braintree, Google Calendar, Microsoft Outlook, Stripe, iCloud

Q. What level of support does SimplePractice offer?

SimplePractice offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials, Forum, Phone Support