About SimplePractice

SimplePractice is powerful and transformative, just like you. Run your health & wellness business with SimplePractice so you can focus on seeing clients, getting paid, and growing your business--let us handle the rest. A streamlined intake process allows clients to self-schedule, submit fully paperless intakes ahead of a session, and pay directly in the free Client Portal without you ever handling a credit card. Our team will help you switch over at no cost so you can almost instantly start sending free appointment reminders to reduce no-shows (text/voice/email), send secure messages to your clients and your team, and take advantage of unlimited document storage.

Notes and documentation are a breeze with SimplePractice's note template library, customizable templates, diagnosis & treatment planners, and FREE Wiley PracticePlanners! Plus, our top-rated mobile app enables you to run your business on the go with all the same security and privacy features you've come to expect from SimplePractice. Integrated Telehealth means you can see clients from anywhere, including your phone, so you and your clients can always find a way to connect! Our integrated payment solution plus fully electronic insurance claims processing and management from start to finish help you get paid quickly. Join thousands of satisfied customers and try SimplePractice free today!

Pricing starting from:

US$39,00/month

  • Free Trial
  • Subscription

Key benefits of SimplePractice

● SimplePractice offers a fully paperless intake process, plus the ability to send documents and homework back and forth with your clients in a secure, HIPAA-compliant Client Portal with unlimited storage for no charge.
● SimplePractice streamlines the note-taking process with a note template library, or you can build custom forms of your own to send to your clients through the Portal. Plus, use Wiley PracticePlanners FREE through January 2020!
● SimplePractice empowers professionals on the go with a top-rated mobile-app (iOS & Android) that features 2-way calendar sync, note-taking, and the ability to offer HIPAA-compliant Telehealth sessions securely and remotely.
● SimplePractice makes it easy to get paid with integrated credit card processing, an optional auto-pay feature, plus full support for electronic insurance claim filing and management from start to finish.
● SimplePractice offers free appointment reminders to reduce your no-show rate (voice/text/video), and our excellent, on-site Customer Support team will be with you every step of the way as you get your business up and running with our intuitive, innovative, practice management software.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$39,00/month

  • Free Trial
  • Subscription

Images

Fully paperless intake process.
Integrated billing & invoices
★★★★ stars, 5.7K reviews
Simplify scheduling. Free reminders.
Secure messaging on mobile.
Everything in one place.
Secure messaging on mobile.
Fully paperless intake process.
View 9 more
SimplePractice video
SimplePractice video
SimplePractice screenshot: Fully paperless intake process. SimplePractice screenshot: Integrated billing & invoices SimplePractice screenshot: ★★★★ stars, 5.7K reviews SimplePractice screenshot: Simplify scheduling. Free reminders. SimplePractice screenshot: Secure messaging on mobile. SimplePractice screenshot: Everything in one place. SimplePractice screenshot: Secure messaging on mobile. SimplePractice screenshot: Fully paperless intake process.

Features

Total features of SimplePractice: 79

  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Applications Management
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Auditing
  • Automatic Backup
  • Automatic Notifications
  • Batch Processing
  • Billing & Invoicing
  • Biometrics
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Chat
  • Claims Management
  • Client Portal
  • Collaborative Review
  • Contact Database
  • Contact History
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Submission
  • Employee Management
  • Employee Profile
  • Event Calendar
  • Event Logs
  • Event Tracking
  • File Management
  • Goal Setting / Tracking
  • HIPAA Compliance
  • History Tracking
  • Invoice Management
  • Invoice Processing
  • Meeting Management
  • Mobile Integration
  • Multi-Location
  • Multiple User Accounts
  • Progress Reports
  • Progress Tracking
  • Project Notes
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Role-Based Permissions
  • SSL Security
  • Sales Reporting
  • Secure Data Storage
  • Security Auditing
  • Self-Enrollment
  • Status Reporting
  • Status Tracking
  • Task Scheduling
  • Team Calendars
  • Transaction History
  • Visual Analytics
  • Workflow Management

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Reviews

Overall rating

4,6 /5
(2 424)
Value for Money
4,5/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4,5/5

Already have SimplePractice?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 2 424
Amanda G.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple Practice saved me!

Reviewed on 2019/08/07

Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many...

Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.

Pros

I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.

Cons

Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.

Response from SimplePractice

Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice

Robin F.
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple practice honest review

Reviewed on 2020/06/16

Overall my experience with SimplePractice has been positive and I would recommend it over other...

Overall my experience with SimplePractice has been positive and I would recommend it over other electronic health records. In doing my research and talking with others, simple practice stood out as the most user-friendly and clinically professional platform.

Pros

As a former pen and paper therapist, getting started with SimplePractice was a bit tedious, But that would have been the case with any electronic record. Once that process was complete using it daily with current and new clients has helped me run a more professional and organized practice. It is easy to use and has a lot of helpful features like forms, templates and assessments.

Cons

There may be a way to do group sessions when you upgrade to the platform for Telehealth but I have not figured this out yet. I would like to be able to do a group meeting with multiple colleagues or supervisees.

Claire M.
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simplifies EVERYTHING

Reviewed on 2021/01/12

Overall, it's been great! I was reluctant at first to pay what seemed like a lot of money at the...

Overall, it's been great! I was reluctant at first to pay what seemed like a lot of money at the time but they offer a world of information, tools, and resources to help with your business. It's a brilliant idea that is, for the most part, very well-executed.

Pros

SP is great for having everything you need to run a practice in one place. I have an app on my phone that I can use to quickly check my schedule, send reminders to clients and cancel, change, or add appointments. They have a good "reports" option so that you can see outstanding invoices, insurance claims, etc. plus a number of other categories. I really love how easy SP makes it to submit insurance claims. I don't want to do that by hand nor do I want to hire someone to do it for me so I really appreciate that. I like that clients can request appointments and that all of their info is in one place. SP was very quick to respond to COVID and I appreciate the HIPAA compliant telehealth platform they created during the pandemic at no additional charge. They have extensive training videos but I am mostly self-taught as that's how I learn best. They also offer pretty good CEU classes for not much money about a variety of topics. And, if you're like me and find it hard to sit for the entire class at once, they will email you reminders that you have unfinished classes which is always helpful.

Cons

It is very difficult to actually speak to customer service. I spend a LOT of time typing in questions and then wading through what others have also asked about and the answers they got. Real time waster since we all word the issues differently so you get many irrelevant answers to try to parse. Half the time I can't remember how to get someone to actually chat with me - when they do it seems to work fine but can also be cumbersome depending on what the issue is.

Jenni B.
Overall rating
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Initial Pros and Cons

Reviewed on 2018/08/08

I am just getting started...I have high hopes yet!

I am just getting started...I have high hopes yet!

Pros

**Note: I am very new to Simple Practice and I'm only three weeks in.

What I like most about this is the idea that everything will be located all in one place. No paper files to lug around, reduced costs on printing paper and ink for intakes and informed consents, and I'm excited about having automatic appointment reminders for clients. I like that I can send clients the documents ahead of time so they don't have to spend 20-25 minutes when they first arrive filing out paperwork. We can get started right away. And I appreciate that I can customize the way I contact the clients as their individual preference (some want texts, some want voice messages).

Cons

Although I am fairly tech savvy (I'm the top end of the millennials), I have not found simple practice as user friendly as I had hoped. I have used many support options so far and find the in-person ones most helpful. While trying to create my current intake form into one of the forms and documents...I found it rather nightmare-ish. It was tedious and I felt like it took 10 times longer than it needed to. I was SO glad my 30 minute phone consult had given me the heads up to use the pre-existing template and just change every question so I didn't have to totally re-invent the wheel. I am SO glad the template already existed! But I still felt like I was using a chisel on stone. It felt tedious and painful. I'm glad that's over!
Sometimes I get stuck on the calendar page and haven't yet found the button to default to the normal HOME setting so I have the sidebar. These are small things that I hardly ever have a hard time wasting time on..and yet I found myself not being able to get back there today multiple times.
Not as user friendly as I hoped.

Response from SimplePractice

Jenni, we know you're just getting started with SimplePractice, and we also know there's a bit of a learning curve getting used to any software product. It's great to see that you're looking forward to being totally paperless! I'm also glad to see that you were able to connect with a SimplePractice team member to help you get your intake forms all set up. We offer unlimited live support - take advantage so we can get you up and running! Thanks for choosing SimplePractice and for joining our community - we're proud to support the vital work that you do.

- Gillian from SimplePractice

Vanessa V.
Overall rating
  • Industry: Mental Health Care
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product

Reviewed on 2020/10/04

It’s been great.

It’s been great.

Pros

Everything is integrated into one system and they don’t stop creating new features.

Cons

Need more reports and privilege access for group practices.

Showing 5 reviews of 2 424 Read all reviews

SimplePractice FAQs

Below are some frequently asked questions for SimplePractice.

SimplePractice offers the following pricing plans:

  • Starting from: US$39,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Plan 1: $ 39/month or $33 with annual plan Plan 2: $ 49/month or $42 with annual plan

SimplePractice offers the following features:

  • Biometric scanner
  • Calendar management
  • Calendar sync with iCloud, Google, or Outlook calendars
  • Claim tracking and management
  • Client intake portal
  • Coverage and status reports
  • Custom notes templates
  • Integrated Credit Card Processing
  • Layers of encryption
  • Manage therapy notes
  • One-click enrollment
  • Online health insurance claims
  • Online scheduling of tasks
  • Prepare custom charts
  • Record treatment plans
  • SMS/Voice/Email Reminders
  • Secure backup and disaster recovery
  • Secure document storage

SimplePractice has the following typical customers:

Small Business, Non Profit, Freelancers, Mid Size Business

SimplePractice supports the following languages:

English

SimplePractice supports the following devices:

Android, iPhone

SimplePractice integrates with the following applications:

Braintree, Google Calendar, Microsoft Outlook, Stripe, iCloud

SimplePractice offers the following support options:

FAQs, Knowledge Base, Online Support, Video Tutorials, Forum, Phone Support

Related categories

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