About Realm

Realm is a church management system by ACS Technologies which places its emphasis on online community building.

Realm provides a unified church database, including a photo directory, empowering church members to connect both online and offline. Users can add unlimited custom fields into profiles for whatever data they need to collect, create associations between family profiles to manage any information updates in one place, and assign roles to staff and volunteers with set permissions to control what personal information individuals can access.

Realm offers a range of donor giving options, including scheduled and recurring donations, mobile and online giving, and the choice between staff entry or full donor management of pledges, including which fund they wish to donate to, and start and end dates for recurring contributions. Users can view full giving histories for all donors, which are also accessible for donors to use for their records.

Realm includes a variety of customizable report templates, and reports produced can be shared between staff, who can view new reports on their next login. Users can also create mailing lists of people from reports, such as attendees of a specific event, allowing communications to be targeted for greater relevance to individuals.

The system can be extended for multi-location churches, including information on location-specific security, the ability to analyse trends at different locations, and sharing of processes and content between all staff and volunteers.


Key benefits of Realm

Realm gives donors a wide array of giving options, including text based giving, online donation, full management of payment methods, and recurring and scheduled donations, details of which can be entered by staff or managed fully by the donors themselves.

Users can create an unlimited number of custom profile fields to suit their needs, and assign staff roles and set permissions to control access to personal information stored in profiles.

Realm includes multiple customizable report templates, and custom reports can be shared with other staff members, who are notified on their next login.

Staff can centrally manage check-in kiosks, help check people in, see attendance in real time, and run attendance reports, and for group events, group leaders can take attendance at the beginning of, during, or after meetings.

Members can include notes on important information such as allergies or specific care instructions when checking their children into events.


Images

Realm Software - Realm users can track event attendance
Realm Software - Realm displays attendee demographic on its attendance dashboard
Realm Software - Users can set up multiple fund accounts in Realm to hold donations for specific purposes
Realm Software - Realm enables users to batch enter contributions, such as Sunday collections
Realm Software - Donors have multiple giving options with Realm, and multiple payment types can be accepted
Realm Software - Realm automatically generates donation statements
Realm Software - Users can filter groups in Realm using multiple criteria
Realm Software - Realm allows users to specify in which situations they would like to be notified
Realm Software - Administrators can restrict which information in Realm other users can access
Realm Software - Realm includes self-service check-in functionality
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Realm video
Realm Software - Realm users can track event attendance
Realm Software - Realm displays attendee demographic on its attendance dashboard
Realm Software - Users can set up multiple fund accounts in Realm to hold donations for specific purposes
Realm Software - Realm enables users to batch enter contributions, such as Sunday collections
Realm Software - Donors have multiple giving options with Realm, and multiple payment types can be accepted
Realm Software - Realm automatically generates donation statements
Realm Software - Users can filter groups in Realm using multiple criteria
Realm Software - Realm allows users to specify in which situations they would like to be notified
Realm Software - Administrators can restrict which information in Realm other users can access
Realm Software - Realm includes self-service check-in functionality

Not sure about Realm? Compare with a popular alternative

Realm

4,4 (268)
VS.

Starting Price

No pricing found
US$2 000,00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

39
39

Integrations

No integrations found
5

Ease of Use

4,2 (268)
3,8 (242)

Value for Money

4,4 (268)
4,2 (242)

Customer Service

4,6 (268)
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Reviews

Overall rating

4,4 /5
(268)
Value for Money
4,4/5
Features
4,1/5
Ease of Use
4,2/5
Customer Support
4,6/5

Already have Realm?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 268
Josh
Josh
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reason for Realm

Reviewed on 2022/11/05

We have appreciated this upgrade from People Suite to Realm.

We have appreciated this upgrade from People Suite to Realm.

Pros

Our reasons for using Realm out weigh the reasons not to use Realm. It is a robust system that offers your organization a lot of features, maybe more than you will use. It is simple to use and the features available allow you to implement as you need.

Cons

Some of the products in Realm are not needed but cannot be a la carte. The system can be expensive but they work with smaller organizations to accommodate this.

Alternatives Considered

ShelbyNext Membership

Reasons for Choosing Realm

moving to web-browser based software

Reasons for Switching to Realm

We are familiar with the ACS products.
Michelle
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Realm Is The Best Database

Reviewed on 2021/10/28

I was responsible for rolling out Realm to my church. The training we received was great and the...

I was responsible for rolling out Realm to my church. The training we received was great and the support resource materials helped out a lot. Unfortunately, my budget and team was super small, so it didn't go as well as I would have liked. Many of the congregants are very resistant. I use Realm for taking attendance weekly and I maintain the directory. I am also responsible for all training. Everything is really easy to work with except the congregation themselves.

Pros

I've worked with many databases in the past, including helping to build them from the end user point of view, and Realm is the best I've used. It is very flexible and user friendly. The Help feature is really helpful and the rare times I've had to contact customer service, they've been super friendly and very knowledgeable. I love using Realm!

Cons

My biggest complaint is that I have some members in my groups that do not receive the Realm emails when I send them out. I've called customer service a couple of times and have been directed to look for the emails in Spam, but that is not always the problem. I don't understand why some emails don't get received.

Jason
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Pretty good

Reviewed on 2021/10/19

Overall, we'd like the reporting to be more robust and user-friendly, dashboards to be more...

Overall, we'd like the reporting to be more robust and user-friendly, dashboards to be more responsive, and communication and app performance to improve.

Pros

Realm is a great choice if you are already integrated into the ACS universe but need to upgrade. It is simple to use and the transition is straightforward if you're moving away from PeopleSuite. Online giving is easy to set up and the fees are competitive.

Cons

The communication features are not good. The outward-facing app, Ream Connect, lacks functionality that would make it seamless, compared to competitors.

Alternatives Considered

FellowshipOne and ChMS

Reasons for Choosing Realm

Upgrade to newer product

Reasons for Switching to Realm

Already integrated into the ACS platforms, made the giving switch easier.
Joy
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Realm Software

Reviewed on 2020/03/03

I have had a positive experience with Realm. I have not had any questions that couldn't be...

I have had a positive experience with Realm. I have not had any questions that couldn't be answered or any tasks that could not be accomplished.

Pros

The software is extremely easy to use. I appreciate the Realm help center and Ministry Smart training platform. The software was easy to implement and to train others to use. Switching to Realm went smooth; I had no issues developing my chart of accounts, producing financials, recording a pledge campaign and pledges. Our membership data base stays up to date with the access our members have to the software. Our directory is never out of date.

Cons

I have not found any missing features. The software was easy to impliment.

Judy
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool for church

Reviewed on 2021/11/10

It’s great and so much easier than other systems we’ve used. Intuitive and responsive.

It’s great and so much easier than other systems we’ve used. Intuitive and responsive.

Pros

It’s easy to use and learn. Love the interface with our website for payment processing.

Cons

Difficult to get parishioners to use online although online payments have been better since COVID. Can’t always find or create reports.

Alternatives Considered

ShelbyNext Membership

Reasons for Choosing Realm

Easier and to integrate online payments. We are still using acs for financials.

Switched From

ACS

Reasons for Switching to Realm

More user friendly
Showing 5 reviews of 268 Read all reviews

Realm FAQs

Below are some frequently asked questions for Realm.

Realm offers the following pricing plans:

  • Free Trial: Not Available

Pricing is based on package and typical weekly attendance. There are no contracts and there is a money back guarantee!

Realm has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Realm supports the following languages:

English

Realm supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Realm has

Realm offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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