About Therapy Partner

Therapy Partner is a web-based practice management software that helps clinicians perform tasks such as scheduling, patient records management, billing and credit card processing. This software is primarily designed for psychiatrists, psychologists and therapists to help them in streamlining all their practice management tasks.

Therapy Partner allows users to schedule and change appointments using an integrated calendar feature. The tool also allows users to set recurring appointments and color code sessions on the calendar. The software uses ‘Quick-Bill’ technology whereby sessions that are marked billable in the calendar are automatically routed to the 'Quick Bill' screen. Therapy Partner also offers billing and accounting features such as expediting funds, credit card processing, making balance payments, tracking outstanding balances and securing financial storage.

The software supports practice reporting and preparation of insurance-ready patient statements that can be emailed every month. The practice summary reports that are generated periodically help in tracking revenues and outstanding balances, the tool also allows users to create and store therapy notes & progress notes and electronically sign them when completed, templates for which can be chosen from a library of professional note types. The product offers group practice features to add or remove associates and admin users, view associate activity and revenue reports, manage multiple calendars & associate schedule and ensure role-based access to billing and financials.

Therapy Partner is HIPAA compliant and is SSL high-grade encryption certified. The vendor also assigns a customer service & account manager to every client for better customer service.

Pricing starting from:

US$34,00/month

  • Free Trial
  • Subscription

Key benefits of Therapy Partner

● Therapy Partner offers an integrated calendar system that helps professionals track personal and professional calendar, book sessions, mark and color code events and store preferences.
● The software allows integration of calendar features with billing so that sessions marked for billing in the calendar can automatically be added to the patient records and routed to the 'Quick Bill' screen.
● The product can store multiple methods of payment per client and can switch between the different methods easily.
● Therapy Partner tracks revenue streams at various levels and generates a comprehensive statement of all work done on a monthly, quarterly or annual basis.
● The software is driven by its proprietary technology - 'Book-Bill-Document' Navigation - that helps users to navigate the tasks frequently performed by practitioners such as booking, billing and generating progress notes.
● Therapy Partner can be accessed on any device including computers, tablets and smart phones.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$34,00/month

  • Free Trial
  • Subscription

Images

Therapy Partner can be accessed on desktops, tablets or smart phones
Therapy Partner has integrated associate tracking features
Therapy Partner integrates 'quick-bill' technology with calendaring
Therapy Partner offers an integrated calendar system to track professional and personal calendar
Therapy Partner offers revenue tracking and reporting features
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Therapy Partner video
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Therapy Partner screenshot: Therapy Partner can be accessed on desktops, tablets or smart phones Therapy Partner screenshot: Therapy Partner has integrated associate tracking features Therapy Partner screenshot: Therapy Partner integrates 'quick-bill' technology with calendaring Therapy Partner screenshot: Therapy Partner offers an integrated calendar system to track professional and personal calendar Therapy Partner screenshot: Therapy Partner offers revenue tracking and reporting features

Features

Total features of Therapy Partner: 79

  • Accounting Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Applications Management
  • Appointment Management
  • Assessment Management
  • Attendance Management
  • Auditing
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Batch Processing
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Charting
  • Claims Management
  • Client Management
  • Client Portal
  • Collaborative Review
  • Contact Database
  • Contact History
  • Credit Card Integration
  • Credit Card Processing
  • Custom Charts
  • Custom Fields
  • Custom Forms
  • Customer Database
  • Customizable Branding
  • Customizable Categories
  • Customizable Templates
  • Data Extraction
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Digital Signature
  • Disaster Recovery
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Electronic Data Interchange
  • Electronic Payments
  • Electronic Submission
  • Employee Management
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Tracking
  • File Management
  • HIPAA Compliance
  • History Tracking
  • Invoice Management
  • Invoice Processing
  • Meeting Management
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • Progress Reports
  • Progress Tracking
  • Project Notes
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Referral Source Tracking
  • Referral Tracking
  • Reminders
  • Remote File Access
  • Revenue Management
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Semantic Search
  • Summary Reports
  • Task Scheduling
  • Text to Speech

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SimplePractice

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#2 Alternative to Therapy Partner
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CounSol.com

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TheraNest

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Reviews

Overall rating

4,2 /5
(33)
Value for Money
4,1/5
Features
4,1/5
Ease of Use
4,2/5
Customer Support
4,5/5

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Showing 5 reviews of 33
Mary N.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We've found program to be exceptional and a great value. Made practice much more efficient.

Reviewed on 2018/02/16

It's a easy and quick survey, user friendly.

It's a easy and quick survey, user friendly.

Pros

Combines EMR, client portal, billing, scheduling all in one program. It's a one stop shop that coordinates all electronic aspects of care.

Cons

I really haven't had any concerns that couldn't be resolved. The program is constantly undergoing updates and getting fine tuned. All essential needs currently met and so additonal functionality is just icing on the cake. Perhaps if there was a complaints it's that system fairly new, and very dynamic as a result, so must keep abreast of changes.

Leanne H.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

I used Therapy Partner for over 10 years. Great customer service and support!

Reviewed on 2018/02/14

Credit card processing and printed receipts.

Credit card processing and printed receipts.

Pros

The ability to process credit cards was by far the best feature. You can enter your client's information and never have to ask them for their card again. Processing for 'no show' clients thus is extremely easy.

Also, the ability to print functional receipts is key. Clients are able to send their receipts to their insurance company to get paid. I don't have to set anything up. On a monthly basis the statements are automatically sent to the clients.

Cons

The cost. I was paying 3.9% on every transaction, a service fee and the subscription fee when I finally left. My cost for the subscription fee tripled in the time I was using them. The subscription fee was high especially since I only used the credit card processing part of the system. In addition, at one point I paid 4.9%. They lowered it to 3.9% which is astronomically high. I have shopped around and I have found many other solutions for closer to 1.8% with no fees and no subscription fee.

Alexander M.
Overall rating
  • Industry: Mental Health Care
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

From Implementation on... It was a disaster

Reviewed on 2019/10/06

I ultimately had to switch from using Therapy Partner. They not only failed to address my business...

I ultimately had to switch from using Therapy Partner. They not only failed to address my business needs, they made the process intolerable. It took them a month and a half to get my credit card processing feature up and running. The customer service was abysmal. I could never get a hold of my care manager, and when I could get them on the phone they would charge you a "service fee" for answering questions or fixing an error that they had made in implementation.

Pros

When I was first implementing this software, I appreciated it's scheduling system that integrated with my personal calendar. I liked that it was inexpensive at the time. I came to find out that even this was not the case.

Cons

I quite frankly didn't like this software at all. It was not user friendly. It took way too long to implement and have the credit card processing feature activated. It seemed as though every feature had an upcharge fee associated with it.

Verified Reviewer
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent electronic health record and billing

Reviewed on 2019/10/22

Excellent service. I've had to call customer service twice in the past few years due to my error...

Excellent service. I've had to call customer service twice in the past few years due to my error and they were gracious and helpful and extremely responsive. Plus if you refer someone you get a month free!!!

Pros

Easy to use, Easy to figure out, and Customer support is fabulous. I've accidentally charged a patient and was able to issue a refund immediately. Session notes are done quickly, this system has templates for notes, can export billing to insurance, send appointment reminders to patients, run reports and bills to send to patients with a few clicks. Great program!!!!!

Cons

I like everything about this software. I do wish that it had a HIPAA compliant video call option to use with patients.

Kate M.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use, making corrections is simple, great interface.

Reviewed on 2017/10/10

Billing is easy and accurate. It's easy, enjoyable and took almost no time to learn. I was an...

Billing is easy and accurate. It's easy, enjoyable and took almost no time to learn. I was an early adopter of this program and have seen the company make numerous modifications and add many valuable features.

Pros

Visually pleasant, makes billing quick, catches my errors before I make them. It's not intimidating at all and I would think it's approachable even for people who use computers reluctantly. My records are all accessible anytime and my billing statement is comprehensive and professional. Clients love it because the statement is auto-generated, and cannot be rejected since it invariably includes all required information.
I like the feeling of competence that comes with staying on top of my billing. I'm in control and each transaction takes just a few minutes.

Showing 5 reviews of 33 Read all reviews

Therapy Partner FAQs

Below are some frequently asked questions for Therapy Partner.

Therapy Partner offers the following pricing plans:

  • Starting from: US$34,00/month
  • Pricing model: Subscription
  • Free Trial: Available

New In Practice - $34/month for first 12 mo. Solo Clinician Plan - $54/month Group Practice Plan - $74/month * Additional users for a group practice charged at $25/month

Therapy Partner offers the following features:

  • Appointment scheduling
  • Associates can only see & bill clients assigned to them
  • Automated billing
  • Credit card processing
  • Electronically sign notes
  • Email client statements
  • HIPAA Compliant
  • History logging
  • Integrated billing
  • Integrated calendaring system
  • Multiple methods of payment
  • Offsite encrypted data backups
  • Paperless transactions
  • Practice summary reports
  • Progress notes
  • Reminders
  • Revenue tracking & reporting
  • Secure storage of notes on client record

Therapy Partner has the following typical customers:

Small Business, Freelancers, Mid Size Business

Therapy Partner supports the following languages:

English

We do not have any information about what devices Therapy Partner supports

Therapy Partner integrates with the following applications:

Google Calendar, Microsoft Outlook

Therapy Partner offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials, FAQs

Related categories

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