WebFOCUS is Information Builders’ Business Intelligence (BI) and Analytics Platform, offering three editions for enabling self-service features for all user levels. Business User Edition, Application Edition and indeed Enterprise Edition, encompass various tools such as InfoAssist+, InfoApps and App Studio to not just generate insights from data but also publish customized analytical applications. This flexibility, scalability and usability is backed by a graphical, integrated development environment and dashboard-based approach to creating a wide variety of BI information content. Financial reporting capabilities draw from 300+ data sources including data warehouses, web services, ERP, CRM and many more. Visualized via rich graphics and charts, resulting reports and dashboards can be distributed as interactive e-documents or exported to HTML, PDF, PowerPoint, Excel and proprietary formats. The built-in ReportCaster engine then handles the delivery of reports to users according to administrator scheduling.
WebFOCUS InfoAssist+ is a single, ad hoc solution for enabling intuitive data discovery, providing graphical chart representations of critical indicators and metrics. Raise queries, charts, dashboards and reports from collective information sources before publishing. Featuring a customizable interface designed to cater for all user levels, InfoAssist+ can be deployed company-wide with Business users also able to author InfoApps. Here, data insights can be packaged and delivered to non-technical users without additional involvement. Available through an app store-like portal, InfoApps go beyond dashboard insights to deliver self-contained visualizations, self-service reports and predictive models all from only the most relevant data. Boasting tailored GUI experiences, InfoApps are optimized for web and mobile and can be viewed on desktop, tablet or smartphone. Extended by the WebFOCUS Mobile platform built on HTML5 technologies, Mobile Faves enriches analytic web apps with a user experience native to iOS and Android – freely available on both platforms.
Customer support is really great. Nice people.
OK, this will sound like a promo - but this is real feedback based on real life experience using various BI and FR tools over the years.
Over the last decade Finance/BI has inherited many ops tasks as traditional IT departments push to migrate BI and financial reporting to “user self-service”. (Keeps their headcount down and mine up!)
WebFocus has all the ‘sexy’ stuff that software vendors are promoting. Great, but I am a production shop and 90% of what we do is just day-to-day critical. WebFocus provides the three critical components I need from a BI software package:
InfoAssist helps us manage through staffing churn. I don’t need to hire BI staff with WebFocus experience as most Individuals with any kind of BI experience can launch InfoAssist and figure it out themselves.
Reportcaster: My staff can manage standard scheduled report distribution in Reportcaster. Once set up it’s easy to maintain.
Speed: “Instant” graphs and analytics is today’s expectation. We’ve got more data than we have time to do report development, so WebFocus gets us to the data for all the one-off reports and charts.
This is not really a con, but a heads up. WebFocus is a robust BI tool. Setup and security requires your IT Department's "buy in" to support the tool. Yes, it's a BI reporting package, and it can be used for just that, but WebFocus can do so much more - and sooner or later you'll want the 'more'
This software meets all of the enterprise reporting needs for our organization. From singe-click users to our most advanced super users.
WebFOCUS does it all in an single platform. From an entry-level single-click user to our most advanced super users running their own ad hoc queries. It is our enterprise reporting solution, and almost every department in our company uses it in one way or another. It is almost unheard of when we run into a reporting challenge that WebFOCUS cannot handle. It is extremely flexible and robust.
Flexibility comes with complexity, that is a fact of life, and a fact of this software too. When diving into more advanced features, there is a certain level of necessary complexity. Customizations are also a bit of a trap when it comes to future upgrades. We have learned the hard way that just because we can do something a certain way doesn't necessarily mean we should. A fully customized application will work beautifully in the current version, but will make upgrades an uncomfortable experience. Lastly, the GUI for WebFOCUS has not always been the sleekest visually. This is rapidly changing for the better, but historically has lagged behind other reporting vendors.
Large insights to data trends which were otherwise not noticed. Efficiencies have been made to daily/weekly/monthly tasks by using excel sync's to bring in refreshed data that we couldn't not have mapped into our warehouse. By using this tool, we have created a very efficient report writing team that is spread across our organization and are data experts at an individual department level structure.
It's a wide open platform with endless customization options. We have yet to run into an issue that was not able to be met by the work done in webfocus. They're online presence is wonderful for tech support and forums which often find us most of our solutions to any sticky situations.
So many individual pieces in this suite of products, that it's sometimes confusing as to what you actually own, what you need to buy and what you are getting by with. Upgrades happen quite often, so if you don't have a dedicated system engineer to devote time for upgrades, you'll be bringing in your system engineer that was provided by IBI.
I can produce operational and financial reports much easier and quicker than the groups that manage and develop the source systems the data comes from.
It's very easy to connect different data sources and start mapping your data and building intelligent reports. I haven't found a relevant data source, yet, that WebFOCUS can't connect to. The latest versions of the product make user interaction extremely intuitive and put a lot of power in the hands of end users to create their own dashboards and reports from managed data sources. With the full AppStudio development tool, extremely complicated scenarios can be analyzed and developed by your developers and published to the users.
Until very recently, there was not a good method for Source Control of WebFOCUS content. For any company that has their BI fall under SOX Audit controls, this might be a little difficult to deal with.
The company I work for has many existing reports in OLAP and other formats. They purchased WebFocus to begin building out and modernizing client portals, with more visually-appealing charts and graphs in dashboard layout. On top of this, my team and I were all brand new to WebFocus. Within a few months of implementing WebFocus, and partnering with a couple of WebFocus consultants (whom are top-notch by the way), we successfully launched our first client portal on the WebFocus platform. I joined the team earlier this year, so I wasn't involved in the evaluation process, but from what I hear of the other tools that were evaluated, we would have already surpassed their capabilities early on in our project.
From what I have seen so far, WebFocus is a very powerful BI tool, with probably more capabilities than we have would ever think of using. We've yet to reach the limits of the tool, and believe me when I say that we have tried.
The WebFocus format and language is a little different than what I already knew. So there is a learning curve. However, with some training, and the will to learn, it gets much easier in a few months.
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Below are some frequently asked questions for WebFOCUS.
WebFOCUS offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact a representative for price quote.
WebFOCUS offers the following features:
WebFOCUS has the following typical customers:
Large Enterprises, Mid Size Business
WebFOCUS supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish
WebFOCUS has the following pricing plans:
WebFOCUS supports the following devices:
Android, iPhone, iPad
WebFOCUS integrates with the following applications:
SAP Business One
WebFOCUS offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials