WebFOCUS

WebFOCUS

Information Builders' scalable BI and analytics platform

4.4/5 (105 reviews)

WebFOCUS Overview

WebFOCUS is Information Builders’ Business Intelligence (BI) and Analytics Platform, offering three editions for enabling self-service features for all user levels. Business User Edition, Application Edition and indeed Enterprise Edition, encompass various tools such as InfoAssist+, InfoApps and App Studio to not just generate insights from data but also publish customized analytical applications. This flexibility, scalability and usability is backed by a graphical, integrated development environment and dashboard-based approach to creating a wide variety of BI information content. Financial reporting capabilities draw from 300+ data sources including data warehouses, web services, ERP, CRM and many more. Visualized via rich graphics and charts, resulting reports and dashboards can be distributed as interactive e-documents or exported to HTML, PDF, PowerPoint, Excel and proprietary formats. The built-in ReportCaster engine then handles the delivery of reports to users according to administrator scheduling.

WebFOCUS InfoAssist+ is a single, ad hoc solution for enabling intuitive data discovery, providing graphical chart representations of critical indicators and metrics. Raise queries, charts, dashboards and reports from collective information sources before publishing. Featuring a customizable interface designed to cater for all user levels, InfoAssist+ can be deployed company-wide with Business users also able to author InfoApps. Here, data insights can be packaged and delivered to non-technical users without additional involvement. Available through an app store-like portal, InfoApps go beyond dashboard insights to deliver self-contained visualizations, self-service reports and predictive models all from only the most relevant data. Boasting tailored GUI experiences, InfoApps are optimized for web and mobile and can be viewed on desktop, tablet or smartphone. Extended by the WebFOCUS Mobile platform built on HTML5 technologies, Mobile Faves enriches analytic web apps with a user experience native to iOS and Android – freely available on both platforms.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch and 12 others, English, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish

WebFOCUS Reviews

Overall rating
4.4/5
92% positive reviews
58
Excellent
39
Very good
5
Average
1
Poor
2
Terrible

Real feedback based on real life experience

Used Daily for 2+ years
Reviewed on 7/25/2017
Review Source: SoftwareAdvice

Customer support is really great. Nice people.

Pros

OK, this will sound like a promo - but this is real feedback based on real life experience using various BI and FR tools over the years.
Over the last decade Finance/BI has inherited many ops tasks as traditional IT departments push to migrate BI and financial reporting to “user self-service”. (Keeps their headcount down and mine up!)
WebFocus has all the ‘sexy’ stuff that software vendors are promoting. Great, but I am a production shop and 90% of what we do is just day-to-day critical. WebFocus provides the three critical components I need from a BI software package:
InfoAssist helps us manage through staffing churn. I don’t need to hire BI staff with WebFocus experience as most Individuals with any kind of BI experience can launch InfoAssist and figure it out themselves.
Reportcaster: My staff can manage standard scheduled report distribution in Reportcaster. Once set up it’s easy to maintain.
Speed: “Instant” graphs and analytics is today’s expectation. We’ve got more data than we have time to do report development, so WebFocus gets us to the data for all the one-off reports and charts.

Cons

This is not really a con, but a heads up. WebFocus is a robust BI tool. Setup and security requires your IT Department's "buy in" to support the tool. Yes, it's a BI reporting package, and it can be used for just that, but WebFocus can do so much more - and sooner or later you'll want the 'more'

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10

WebFOCUS is a workhorse. It handles the needs of our entire spectrum of users.

Used Daily for 2+ years
Reviewed on 10/27/2017
Review Source: Capterra

This software meets all of the enterprise reporting needs for our organization. From singe-click users to our most advanced super users.

Pros

WebFOCUS does it all in an single platform. From an entry-level single-click user to our most advanced super users running their own ad hoc queries. It is our enterprise reporting solution, and almost every department in our company uses it in one way or another. It is almost unheard of when we run into a reporting challenge that WebFOCUS cannot handle. It is extremely flexible and robust.

Cons

Flexibility comes with complexity, that is a fact of life, and a fact of this software too. When diving into more advanced features, there is a certain level of necessary complexity. Customizations are also a bit of a trap when it comes to future upgrades. We have learned the hard way that just because we can do something a certain way doesn't necessarily mean we should. A fully customized application will work beautifully in the current version, but will make upgrades an uncomfortable experience. Lastly, the GUI for WebFOCUS has not always been the sleekest visually. This is rapidly changing for the better, but historically has lagged behind other reporting vendors.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

The suite of products is great, learning curve can be quite high.

Used Daily for 2+ years
Reviewed on 5/23/2018
Review Source: Capterra

Large insights to data trends which were otherwise not noticed. Efficiencies have been made to daily/weekly/monthly tasks by using excel sync's to bring in refreshed data that we couldn't not have mapped into our warehouse. By using this tool, we have created a very efficient report writing team that is spread across our organization and are data experts at an individual department level structure.

Pros

It's a wide open platform with endless customization options. We have yet to run into an issue that was not able to be met by the work done in webfocus. They're online presence is wonderful for tech support and forums which often find us most of our solutions to any sticky situations.

Cons

So many individual pieces in this suite of products, that it's sometimes confusing as to what you actually own, what you need to buy and what you are getting by with. Upgrades happen quite often, so if you don't have a dedicated system engineer to devote time for upgrades, you'll be bringing in your system engineer that was provided by IBI.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

8.0/10

The Better Game in Town with room to expance

Used Daily for 2+ years
Reviewed on 5/23/2018
Review Source: Capterra

I can produce operational and financial reports much easier and quicker than the groups that manage and develop the source systems the data comes from.

Pros

It's very easy to connect different data sources and start mapping your data and building intelligent reports. I haven't found a relevant data source, yet, that WebFOCUS can't connect to. The latest versions of the product make user interaction extremely intuitive and put a lot of power in the hands of end users to create their own dashboards and reports from managed data sources. With the full AppStudio development tool, extremely complicated scenarios can be analyzed and developed by your developers and published to the users.

Cons

Until very recently, there was not a good method for Source Control of WebFOCUS content. For any company that has their BI fall under SOX Audit controls, this might be a little difficult to deal with.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10

Build Robust and Easy-to-use Customer Portals

Used Daily for 6-12 months
Reviewed on 7/17/2017
Review Source: Capterra

Pros

The company I work for has many existing reports in OLAP and other formats. They purchased WebFocus to begin building out and modernizing client portals, with more visually-appealing charts and graphs in dashboard layout. On top of this, my team and I were all brand new to WebFocus. Within a few months of implementing WebFocus, and partnering with a couple of WebFocus consultants (whom are top-notch by the way), we successfully launched our first client portal on the WebFocus platform. I joined the team earlier this year, so I wasn't involved in the evaluation process, but from what I hear of the other tools that were evaluated, we would have already surpassed their capabilities early on in our project.

From what I have seen so far, WebFocus is a very powerful BI tool, with probably more capabilities than we have would ever think of using. We've yet to reach the limits of the tool, and believe me when I say that we have tried.

Cons

The WebFocus format and language is a little different than what I already knew. So there is a learning curve. However, with some training, and the will to learn, it gets much easier in a few months.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

WebFOCUS Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact a representative for price quote.

WebFOCUS Features

  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Business Intelligence
  • Charting
  • Dashboard Creation
  • Data Filtering
  • Data Import/Export
  • Data Visualization
  • Graphical Data Presentation
  • Real Time Analytics
  • Real Time Data
  • Visual Analytics

  • Customizable Reporting
  • Drag & Drop Interface
  • Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Trend Analysis

Additional information for WebFOCUS

Key features of WebFOCUS

  • 3D bar/pie charts, histograms, data constellations etc
  • Browse data from warehouses, cubes, ERP or legacy sources
  • Create, publish and share self-contained analytics apps
  • Explore up-to-date data insights from multiple sources
  • Import data from multiple sources, export to popular formats
  • Manage the distribution and sharing of analytics apps
  • Predictive modeling for making better forecasting decisions
  • Self-service data reporting options for all user levels
  • Support for native mobile app sharing to iOS and Android
  • View critical metrics via dashboards and scorecards
  • WebFOCUS BI & Analytics platform available over 3 editions

Benefits

  • WebFOCUS allows BI specialists and developers to manage, analyze, report, develop and distribute information insights to users of all levels.

  • Access and leverage data from multiple information sources, viewing real-time dashboard analytics, charts, scorecards, forecasts and reports.

  • Flexible reporting options allow for a broad range of export to numerous popular formats, along with report scheduling for receiving updates at desired intervals.

  • WebFOCUS InfoAssist+ offers intuitive data exploration within a common interface, making it easy to view rich chart visualizations, raise queries and publish documents.

  • Interact with real-time BI data on any device, whether online or offline with WebFOCUS Mobile BI, built on HTML5 to blend web and native technologies.

  • InfoApps allow interactive analytic content to be packaged within self-contained apps built around a customized interface, running via web page or mobile.

  • Native Mobile Faves app within the WebFOCUS Mobile product suite adds iOS and Android device optimization for distributed analytic apps.
  • WebFOCUS FAQs

    Below are some frequently asked questions for WebFOCUS.

    Q. What type of pricing plans does WebFOCUS offer?

    WebFOCUS offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Contact a representative for price quote.

    Q. What are the main features of WebFOCUS?

    WebFOCUS offers the following features:

    • 3D bar/pie charts, histograms, data constellations etc
    • Browse data from warehouses, cubes, ERP or legacy sources
    • Create, publish and share self-contained analytics apps
    • Explore up-to-date data insights from multiple sources
    • Import data from multiple sources, export to popular formats
    • Manage the distribution and sharing of analytics apps
    • Predictive modeling for making better forecasting decisions
    • Self-service data reporting options for all user levels
    • Support for native mobile app sharing to iOS and Android
    • View critical metrics via dashboards and scorecards
    • WebFOCUS BI & Analytics platform available over 3 editions

    Q. Who are the typical users of WebFOCUS?

    WebFOCUS has the following typical customers:

    Large Enterprises, Mid Size Business

    Q. What languages does WebFOCUS support?

    WebFOCUS supports the following languages:

    Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish

    Q. What type of pricing plans does WebFOCUS offer?

    WebFOCUS has the following pricing plans:

    Subscription

    Q. Does WebFOCUS support mobile devices?

    WebFOCUS supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does WebFOCUS integrate with?

    WebFOCUS integrates with the following applications:

    SAP Business One

    Q. What level of support does WebFOCUS offer?

    WebFOCUS offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials