About DrChrono

DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.

The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.

Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.


Key benefits of DrChrono

? DrChrono provides doctors and patients with tools to schedule appointments, check-in online for appointments, set automatic reminders, as well as integrate billing reports and analytics with the EHR platform.

? The EHR platform is integrated with revenue management solutions that support managed billing services including reimbursement management, billing ROI analysis, reporting and analytics.

? The tool helps to increase patient satisfaction through features such as online patient intake forms, secure doctor-patient messaging options and online scheduling & management of appointments.

? Higher editions of DrChrono EHR software support the creation of customized clinical forms and have added features such as voice-to-text tools and import of data from old forms.

? The software provides educational tools for patients to help them understand diagnoses, displaying medical imaging and adding freehand notes directly to the images from the iPad.


Images

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DrChrono Software - drchrono is available on Apple watch also
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DrChrono Software - drchrono is available on Apple watch also

Not sure about DrChrono? Compare with a popular alternative

DrChrono

4,0 (477)
VS.

Starting Price

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US$449,00
month

Pricing Options

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Free trial
Free version
Free trial

Features

112
44

Integrations

5
No integrations found

Ease of Use

4,1 (477)
3,3 (355)

Value for Money

3,8 (477)
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Customer Service

3,7 (477)
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Reviews

Overall rating

4,0 /5
(477)
Value for Money
3,8/5
Features
3,9/5
Ease of Use
4,1/5
Customer Support
3,7/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 477
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and staff is very friendly. :)

Reviewed on 2018/05/24

Gaining great clients and having the honor to work with such a friendly team. This software makes...

Gaining great clients and having the honor to work with such a friendly team. This software makes not only my life easier but everyone else's and I just cant help to spread the word.

Pros

Easy navigation, excellent customer service! The team is always finding ways to make keep customers happy while providing excellent customer service. Also, problem solving skills are A +++. Following up on matters are also handled in a timely manner as well. I can definitely say they are on top of things. I always reefer new clients or practices to them as I know they hae a great reputation and awesome people skills.

Cons

No Cons here. But there is always room for improvement. If i can say one thing regarding improving I can say perhaps follow up speeds? Even though they are awesome at following up already. Every time I called to reach out or they followed up first I can definitely picture the friendly person i'm talking to has a huge smile on their face which is not really a con but I wanted to just throw that out there . :)

Amy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Massage Therapist Employee at a Chiropractic Clinic

Reviewed on 2021/01/14

I trust the business savvy of the Chiropractor that I worked for while using this software. He did...

I trust the business savvy of the Chiropractor that I worked for while using this software. He did his research and chose this software despite that it is less catered to a Chiropractic office than a medical doctor's office. There are many good aspects to it. It is ultimately more than what I would need as a Massage Therapist and not enough of what I would need. It was ideal to have it for my notes while being an employee, however. I wish all software had such wonderfully customized SOAP notes!

Pros

The SOAP notes were amazing. Being able to customize how to use them in terms of using intensity number scales, images, drop menus for frequently address muscles and more. It would also flood notes from a previous session, since there are often a lot of similarities, while allowing for easy changes to everything that could have been different that session. Well through thew, easy to use. The best SOAP notes I have ever used from Millennium (2 versions), Clinic Sense, MassageBook, Vagaro & Mind Body. Dr. Chrono is a land slide winner.

Cons

1) The system does not allow for varying appointment times for different types of practitioners. For instance, clients trying to schedule a 10min chiropractic adjustment & 60min massage ONLINE, would have their massage session only block off 10mins of the MT's schedule. (When the MT only had 15mins between clients, the client was led to believe they scheduled their 60min!)This created a lot of confusion for the clients and the staff needed to watch these bookings like a hawk. We regularly had to call clients & manually reschedule both the chiro & MT appointments over the phone, defeating the purpose of online scheduling. 2) It is very expensive at its base price. I realize that it is for health care professionals who are billing insurances companies etc. so the value may be there but it prices out many. Massage therapy practices, even those that bill insurance, have smaller profit margins than many doctor offices and could not afford this in most cases.

Shikha
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

WORST SOFTWARE I'VE EVER USED

Reviewed on 2017/06/21

I am switching to eClinicalWorks because this software cost me a lot of money, headache, frustration...

I am switching to eClinicalWorks because this software cost me a lot of money, headache, frustration, and time. I do not recommend it for groups with more than 5 PCPs.

Pros

It’s looks pretty, has pretty coloring, iPad application not too bad. Cheap. Meaning you get what you pay for.

Cons

Where do I start… first of all, this is the WORST software I’ve EVER used.

1) Two people cannot be in the same account. And if you are, ALL of your notes disappear into thin air.
2) The speech to text feature is useless
3) The reporting function is inoperable. It crashes if the report is too big. And you cannot customize it to your liking and you have to wait for it to be in the message center.
4) Their online support is A JOKE. They cannot help you 50% of the time from the start.
5) The whole platform constantly crashes without any warning and they leave you stranded without prior notice
6) They need to market to small PCP groups only, this software is not made for other specialties
7) Their onboarding training is a waste of time. Their trainers have no clue what the provider does on daily basis.
8) They only do API interphasing and they don’t do it themselves. You have to go through a 3rd party and pay tons of money for it.
9) Their template construction is too cumbersome. It actually takes you less time to free type rather than follow their note template
10) Everything is done based on appointments. So, you need to document outside of that, you cannot.

Response from DrChrono

Our sincerest apologies for the experience you have encountered with our platform and service. The drchrono EHR platform is indeed not made for inpatient facilities such as yours and is specialized for outpatient ambulatory practices.

We appreciate your feedback and would like to let you know that our team has been actively working on improving and innovating our EMR software and service. We thank you for maintaining your standards for software and for having done a fantastic job in testing our platform to its limits as this is the same standard that we are striving to achieve.


Your dedicated account manager has sent you a follow up email, but please feel free to also directly email the account management team at [email protected] for any further assistance until you transition to the new EMR platform as this is always an available avenue for you.

Jessica
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Responsive Support, and an Improvement-Focused Team

Reviewed on 2019/12/04

My regular interactions with DrChrono's support staff and management team were consistently...

My regular interactions with DrChrono's support staff and management team were consistently wonderful.
The software could be a little more intuitively designed. I appreciate the magnitude of the service DrChrono strives to provide, and how challenging it must be to create a software that covers all bases.

Pros

DrChrono is very powerful software that aspires to provide integrated solutions to many or all needs of a medical office.
The customer support is absolutely the best part of DrChrono.
It seemed clear to me that DrChrono was invested in listening to customer feedback and making updates to better serve their clients.
Each page provides a great deal of information.
It's worth investing the time to learn how to make the most of the software.

Cons

There was one day when significant updates had been made to the software without any advance notice to the users. Left work one evening, started getting messages about the changes from struggling staff the next morning. That said, this happened only once in two years, and was not typical of the software experience.

Training period recommended. This is not necessarily pick-up-and-go software for most people. The learning curve is relatively high, solutions aren't always intuitive, windows err on providing almost too much information so it can be a challenge to know where to focus for the data you need in the moment if you're not familiar with the software.

It may be useful to note that emails sent through Dr.Chrono to patients are not HIPAA-compliant.

While it's technically possible to manage inventory in DrChrono, there are better services out there.

Kenith
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Clinical Psychologist Review

Reviewed on 2023/05/01

Positive

Positive

Pros

Ease of use for documentation of progress notes.

Cons

Billing payment sometimes lags. Although it has improved significantly in the past few weeks.

Response from DrChrono

Thank you so much for your review, Kenith! We appreciate you being a part of DrChrono!

Showing 5 reviews of 477 Read all reviews

DrChrono FAQs

Below are some frequently asked questions for DrChrono.

DrChrono offers the following pricing plans:

  • Starting from:
  • Free Trial: Available

Contact DrChrono for price/quote

DrChrono has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

DrChrono supports the following languages:

English, Spanish

DrChrono supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

DrChrono integrates with the following applications:

Box, Demandforce, Grow, InvoiceSherpa, Square Point of Sale

DrChrono offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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