--- description: Learn how IntakeQ can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: IntakeQ Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Medical Software](/directory/67/medical-practice/software) > [IntakeQ](/software/102913/intakeq) # IntakeQ Canonical: https://www.getapp.za.com/software/102913/intakeq Page: 1 / 14\ Next: [Next page](https://www.getapp.za.com/software/102913/intakeq?page=2) > IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with their patients prior to appointments > > Verdict: Rated **4.7/5** by 321 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of IntakeQ IntakeQ enables healthcare professionals to electronically share case histories \& other forms with their patients, and have them back before their appointment is scheduled. The product helps in automating the form intake process resulting in reduced paperwork, and improved record keeping. The solution offers integration with the customer's website from where they can deliver embedded questionnaires. IntakeQ enables customers to convert or re-create existing intake and consent forms into an electronic format. The product provides automated SMS and voice based reminders to patients to reduce no-shows, through a simple reminder opt-in check-box in the form. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 321 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: IntakeQ - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$49,90 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: IntakeQ offers two pricing plans: Forms ($49.90/month) and Practice Management ($79.90/month). Both plans are billed monthly and follow a flat rate pricing model with additional costs for extra practitioner seats. Payments are accepted in US Dollars. While a free trial is available, its duration and whether a credit card is required are not explicitly mentioned. There is no free version of the software. Additional practitioner seats are available as add-ons. Pricing details are transparent and accessible at https://forms.intakeq.com/pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Ireland, New Zealand, Singapore, South Africa, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Autofill - Bill Payment - Billing & Invoicing - Chat/Messaging - Claims Management - Client Chart Audit Tools - Client Portal - Clinical Notes - Collaboration Tools - Communication Management - Compliance Tracking - Confirmations/Reminders - Contact Database - Customer Database ## Integrations (12 total) - Dropbox Business - Elation - Google Calendar - Google Drive - Google Meet - RevolutionEHR - SRFAX - Square Payments - Square Point of Sale - Stripe - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Medical Software](https://www.getapp.za.com/directory/67/medical-practice/software) ## Related Categories - [Medical Software](https://www.getapp.za.com/directory/67/medical-practice/software) - [Medical Scheduling Software](https://www.getapp.za.com/directory/68/medical-scheduling/software) - [Mental Health Software](https://www.getapp.za.com/directory/71/mental-health/software) - [Patient Case Management Software](https://www.getapp.za.com/directory/815/patient-case-management/software) - [Patient Portal Software](https://www.getapp.za.com/directory/939/patient-portal/software) ## Alternatives 1. [Jotform](https://www.getapp.za.com/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 2. [Vagaro](https://www.getapp.za.com/software/103275/vagaro) — 4.7/5 (3479 reviews) 3. [SimplePractice](https://www.getapp.za.com/software/102879/simplepractice) — 4.6/5 (2822 reviews) 4. [Healthie](https://www.getapp.za.com/software/113965/healthie) — 4.4/5 (118 reviews) 5. [Jane](https://www.getapp.za.com/software/122271/jane-app) — 4.8/5 (494 reviews) ## Reviews ### "The best customer service on the planet" — 5.0/5 > **Marilee** | *10 January 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I absolutely LOVE IntakeQ. The best thing about it is the customer service. I've never before experienced such quick answers to my questions online. And they are super helpful and will bend over backward to help you. Allow me to tell you a story about this\! We were scrambling in my group counseling practice to send out new forms to all of our clients (hundreds) before the start of 2019. It was critical we get this going before Jan. 1, so of course at the last minute, before the long holiday weekend, I discover that I hadn't done things quite correctly for our needs and so I was pretty freaked out. I was emailing customer support, who was always just so happy to help me\! It had to be like 6 pm or something in NYC or wherever IntakeQ is located, and I just kept discovering new needs that I had and so I just kept asking him questions, and at times he would take care of things so quickly it was amazing. I'm pretty convinced he stayed late one New Years Eve weekend just to help me out. It was exemplary customer service and saved my life\! IntakeQ makes our forms look attractive, seamless and professional. It is so quick and easy and actually kind of fun to see clients progress through them quickly in our office. We love the capability to send out many forms in one email to clients in advance of their first visit. We can also get signatures from multiple people. Clients actually commented on how attractive and professional our forms are\! > > **Cons**: I cannot think of any cons for IntakeQ\! ----- ### "most customizable EHR software for our mental health practice" — 5.0/5 > **Adella** | *12 May 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The customization. That they have kept pricing for OGs the same. Great email support. Consistency. > > **Cons**: I wish there was an open API for billing. Their billing is not great for how complex our billing needs are so we have had to create a complicated system- where an open API for billing would be amazing. > > we have been with them almost 2 years, prior to them we were with simplepractice (night and day). We also previously were with TherapyNotes and needed more customization. ----- ### "Patient Data Management Nightmare - Not HIPPA - CANNOT manage your patient data" — 1.0/5 > **Verified Reviewer** | *17 August 2021* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: Was cheap and easy to use, but not worth the headache > > **Cons**: Software uses patients first name and email address to identify them. This is NOT OK for medical patient identification. Unfortunately, the company said there is no way around it, and we cannot use "full name" and "birth date", which is common medical practice to identify patients. What's worse, if a patient makes an appointment with the same first name and email address (like a parent would do when registering their child that has mom or dad's first name, which is very common), the system thinks it is the parent being registered and will overwrite the parents' data. This is completely unusable, completely unthoughtful, and will cause you great stress in trying to (futiley) fix the data management nightmares that could easily be avoided by using name and birthdate. Tech support says there is no way around it and the system is hardcoded for this....completely useless\! User beware\! > > Horrific. Caused more problems than it solved. Do NOT use to manage patient data, you will be sorry. You have been warned. ----- ### "Enjoying IntakeQ" — 5.0/5 > **Amy** | *11 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Highly customizable forms and features with task automation and pinned notes. They are also very active in their Facebook support group and highly value the feedback they receive from their customers. > > **Cons**: Limited ability to transfer/upload patient records from another system (when transitioning the practice over to IntakeQ); no document library; inability to fax more than 1 document from a patient record at a time; no meds list or allergies function yet. > > We switched from Practice Better (PB) to IntakeQ in July 2022 and it's saved me on average 8 hours a week just in insurance billing alone. PB does not have an integrated clearinghouse, which meant manually tracking claims via a Google Sheet for every clinician and every client. With IntakeQ, all it takes is 3 button clicks and the claim is submitted, and the integrated clearinghouse options automatically update status and communicate this back to IntakeQ. Such a lifesaver\!Note functionality is also much better than PB. Namely I disliked how PB would display every single checkbox and row in a chart even if they were not selected or answered. It made notes extremely long, cluttered, and virtually impossible to read. IntakeQ is customizable to where you can choose to show unselected/unanswered questions or not. There's also loads of options with conditional formatting and the ability to automate a task based on the answer received.The IntakeQ team is highly responsive and they work hard to implement feature requests that are strongly supported by the community. So far we are very pleased\! ----- ### "Perfect for small practice" — 5.0/5 > **Asha** | *07 January 2022* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: I should first emphasize I am a solo practitioner , with focus on wellness and limited services. I wanted a program that allows online patient scheduling, visit notes , pay via credit card and some billing of insurance and Hippa communication. Most programs that offer this have excessive features and design for practices with front desk and support staff instead of the practitioner. IntakeQ offered all I needed but simpler format that largely builds on creating own forms and rules. The set up guide and using help feature explains everything you can think of. The plus was it allows sharing of documents and creating journals for patients to complete, which was something I was struggling with, seeing patients via telehealth. The visit notes can take a while to perfect because it doesn’t feature templates physicians would use, but I am still playing with it to create the perfect template. They created a snippet feature which allows you to create text you would re -use , ie lung exam . You can also duplicate previous note and just adjust what is new. Some other programs look more esthetic but have poor execution of needed features. Intake Q doesn’t look grand, but it thought of everything you need. Works exactly the same on the phone without having to download an app. I’ve tried at least 5 other programs, this was the most intuitive > > **Cons**: Patient portal and emails could be more simple . Sometimes patient get up to 3 emails for steps related to appointment. Patient should be able to complete consent and intake while making appointment instead of after . Wish you could pull journal and intake entries in to visit or SOAP note. I would like them to add features that may be more helpful for advanced practitioners such as labs , or pictures into note . I have submitted claim yet , so not sure how smooth that is. > > Overall perfect for providers with their own cash pay practice and especially those focused on wellness. Because everything has to be created (ie no pre-installed icd codes , you have to put them in manually) this may not be best for physician in regular practice.I hope they increase a few features without making it complicated ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.za.com/software/102913/intakeq?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/102913/intakeq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data