ShelbyNext Membership

It's entirely web-based, so it can be used anywhere. It comes with mobile apps for major mobile device platforms, so getting to data when not at a computer is easy.

Creating individuals and adding them to families is simple and the UI is fairly pleasant to use.

The integration with Shelby's giving/donation service works well and the software allows members to see their giving in simple, easy to view reports.

Every action by staff and admins is logged for accountability purposes.

Access to various parts of the system can be controlled granularly, so administrators and staff can see only what they need. For example, giving records can be limited so that only business office members can view them.

The system also supports groups: public and private alike, so members can self-join public groups, but in other cases can't even see certain groups. This is helpful for organizing membership in various ways.

Reporting is also fairly straightforward so staff can grab quick stats on various aspects of the membership. Reports can also be locked down according to what each staff member should be able to see.

There's no support for custom domains (e.g. "members.mychurch.com")

Reporting is too simple in many cases and there's not enough customizability for the data that the system can hold (e.g. being able to generate a report on which members are missing photos).

Volunteer management is still very limited / non-existent. Churches that need to see a high level view of which members are doing what should probably look elsewhere. Scheduling conflicts between various areas of ministry is not yet trackable.

The calendar functionality leaves much to be desired. There's some good stuff in place around being able to request availability of rooms, equipment, etc, but it's all silo'ed into the proprietary calendaring system. There needs to be support for managing events through Google Calendar or similar external systems that might already be integrated into the ministry.

There are rough spots to the UI, especially around searching, viewing member photos, and generating reports.

The giving integration aspects are nice, but I wish they were more tightly integrated. I wonder how many ministries actually use a different giving solution? Overall, it would make more sense for members to be able to give from one portal rather than having a separate offering.

Like the Check-In, but it's frustrating not to be able to customize font sizes or to choose to print only first names. There is much white space on the name tags but it's not possible to make the name larger. I also like being able to search for a name by putting in only part of the name, either first or last, or both. I, personally, have had pretty positive experiences with support, but others in my organization have had rude responses.

Several things: It's not possible to add an entire family at one time. Instead, each person must be added & then linked as a family which is more time-consuming. When running reports, inactive people show up even if "active" is selected. Also, when running reports, the only choices are labels or a list with no addresses, no phone numbers, etc., unless it's exported as a CSV file. When one does that, every field in the record is exported & then needs to be weeded out if not needed in the report data. When searching for an individual, one can enter just a part of the name, but what comes up doesn't always match what's been entered. Even when a match does show, it's not always the top choice.

It is user friendly and allows our congregation to access needed information.

Would like to have more flexibility with tracking interactions. Wish you could reassign interactions or assign them to more than one person.

Easy to navigate. Pastors can easily find information and can access the app from the their phone. Life Groups can take attendance on their phones which eliminates the need to manually input the information.

We have 3 separate Shelby softwares to perform the duties that Shelby v5 did. We use Shelby Giving, ShelbyNext Membership and ShelbyNext Financials. The systems are integrated but you have to use each of the three softwares to process offerings or add giving funds. It all works really well, just wish we didn't have to log in to 3 separate systems with 3 separate userids and passwords.