eSPACE
About eSPACE
eSPACE, offered by Smart Church Solutions, is a web-based facilities management software that allows organizations to manage member schedules, track equipment & work orders, and handle integration with HVAC service providers. eSPACE is based on modular architecture and gives users the option of either purchasing individual modules, or an integrated suite.
eSPACE is comprised of three main modules; event scheduling, work order management, and HVAC scheduling integration. The product’s event scheduling functionalities act as a single source for all customer scheduling needs such as space, rooms, resource, and service allocation. The event scheduling functionality also offers features such as real-time conflict detection between events, designing & maintaining online forms, allowing unlimited user access in advanced versions, allowing calendar views to remain public or private, and the ability to generate ad-hoc & customized reports. The product also offers a work order management functionality that enables administrators to track equipment such as light fixtures, HVAC, plumbing fixtures, and IT equipment, among others. The work order management functionality also offers other features such as inventory control, tracking inventories across multiple locations, work-order related email notifications & alerts, vendor & staff workflow management, and requests for new work orders.
eSPACE provides integration with HVAC systems with its event scheduler module, reducing manpower costs related to manual setting of HVAC systems. The product also offers integration with several building automation systems, as well as with third-party softwares such as Eventbrite, MS Outlook, and Gmail.
Key benefits of eSPACE
eSPACE is a modular facilities management software that allows users to purchase any of its three modules separately, or together as a part of an integrated suite.
The product offers integration with third-party calendar management suites such as Outlook and Gmail, as well as with third party events management software such as Eventbrite.
The software allows users to automatically import or migrate data from third party data sources, saving time & resources.
The product offers detailed customer support options that include forums, a knowledge base, FAQ’s, and video tutorials, as well as traditional phone based & online support.
The solution includes built-in training options that guide and explain each feature in the program in an easy to understand format.
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Reviews
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- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
So Far So Good for Medium Sized Church
Reviewed on 2021/07/24
Pros
This has been a phenomenal feature for our staff. It allows us to schedule events in our different facilities without someone having to organize it all.
Cons
So far, we have no noticed any sort of down side. It has only helped us so far.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
eSPACE Review
Reviewed on 2018/12/09
Pros
The ability to put in details about the setup needed
Cons
There's nothing about the software I didn't like
Response from Cool Solutions Group
Thanks you Rodney
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Replacement Software but has room for much improvement
Reviewed on 2019/12/13
really helps save time with reserving spaces. great software to use with other accounts and can be...
really helps save time with reserving spaces. great software to use with other accounts and can be shared with co-workers.
Pros
streamlines the space reservation process.
Cons
not compatible for written Mandarin. need more customization capabilities for in-house and outside users.
Response from Cool Solutions Group
Kate: Thank you for the input. Jason also mentioned to us the language issue.
Always looking for ways to improve out tools.
Thanks
Tim Cool
Founder
- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
We picked up E-Space at my organization to streamline work orders in an organized fashion.
Reviewed on 2018/03/05
Organization, speed, response time, history of equipment.
Organization, speed, response time, history of equipment.
Pros
It really does help keep things organized and recorded for useful purposes. Before we relied on email to request things to get fixed, now we can have everything recorded and when someone isn't sure about what last happened to the equipment there is a readily available record.
Cons
The comment system seems to need improvement. It's not re-organizable or editable so it can become a bit chaotic if you don't enter everything carefully and distinctly.
Response from Cool Solutions Group
Joe...great feedback.
Would you mind elaborating on the comment section a little more? Would love to know what are the trouble spots.
Thanks
Tim Cool
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Good at scheduling facilities
Reviewed on 2018/02/26
Pros
The ease of use. It makes scheduling the usage of the building streamlined and fast. Along with that, I can easily see what spaces are available and when the building is in full use.
Cons
Some of the interface is not as user friendly as it could be. For instance, dealing with multi-day events can be a challenge when you only need to use a certain room for part of the time.
Response from Cool Solutions Group
Chris....thanks for taking the time to prove this feedback. What components of the interface would you suggest we look at to simplify this?
Thanks
Tim Cool
eSPACE FAQs
Below are some frequently asked questions for eSPACE.Q. What type of pricing plans does eSPACE offer?
eSPACE offers the following pricing plans:
- Starting from: US$60.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Event Scheduler: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) Work Order Management: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) FACILITeSPACE: - Major building system integration Call for pricing
Q. Who are the typical users of eSPACE?
eSPACE has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does eSPACE support?
eSPACE supports the following languages:
English
Q. Does eSPACE support mobile devices?
eSPACE supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does eSPACE integrate with?
eSPACE integrates with the following applications:
Brivo Access, Gmail, Microsoft Outlook
Q. What level of support does eSPACE offer?
eSPACE offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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