About Church Helpmate

Church Helpmate is an integrated church membership management software system that can be installed on-premises or hosted on the cloud. Church Helpmate Desktop is the on-premises version while Church Helpmate Online is the cloud based version. Both versions offer similar product features, the difference being in their access methods and speed of service.

Church Helpmate enables churches of all sizes to unify their information as well as communicate with their church members and congregation via email, phone and text message. The software provides flexible reports, directories, mailing labels and form letters to help church administrators be proactive in communicating with the congregation. The product helps in managing member attendance and tracking visitors to the church, as well as fostering fellowship among communities and assisting with procedures like Baptism. Church Helpmate also tracks contributions and pledge campaigns, prints or emails statements and integrates with other accounting programmes such as QuickBooks to provide a complete financial system. The tool maintains a database with details of church members and households, and helps manage memberships, connections, meetings and attendance.

Church Helpmate serves over 2,000 churches of various denominations with memberships varying from 40 to 6,000 individuals, across the United States and in over 20 countries. The software offers add-on's such as Magtek Check Reader and Unitech Barcode Scanner, and can be accessed using both Windows and Mac computers. The vendor also offers standardized and custom training plans and data transfer services.

Pricing starting from:

US$45,00/month

  • Free Trial
  • One Time License
  • Subscription

Key benefits of Church Helpmate

● Church Helpmate Online lets users connect to the software and related databases from any desktop/laptop devices including MacBooks connected to the internet.
● The software offers communication tools including phone & text messaging and bulk email options to connect the church administration and its members.
● The product is automatically updated by the vendor without the end user having to implement the different update versions by themselves.
● Data transfer services offered by Helpmate helps users transfer their existing data to the Church Helpmate software.
● The desktop streaming support offered by Helpmate allows support representatives to connect to users computers directly via an internet connection to fix errors/bugs and reduce troubleshooting time.

Devices

Business size

S M L

Markets

United States, Canada, Australia

Supported Languages

English

Pricing starting from:

US$45,00/month

  • Free Trial
  • One Time License
  • Subscription

Images

Church Helpmate offers group membership management features
Church Helpmate offers various navigation tools for the different users
Church Helpmate offers forms to fill in the household details
Church Helpmate also offers individual milestone reports
Church Helpmate allows household and individual details to be available from the contributor pull down list
Church Helpmate provides a household explorer function
View 7 more
Church Helpmate video
Church Helpmate screenshot: Church Helpmate offers group membership management features Church Helpmate screenshot: Church Helpmate offers various navigation tools for the different users Church Helpmate screenshot: Church Helpmate offers forms to fill in the household details Church Helpmate screenshot: Church Helpmate also offers individual milestone reports Church Helpmate screenshot: Church Helpmate allows household and individual details to be available from the contributor pull down list Church Helpmate screenshot: Church Helpmate provides a household explorer function

Features

Total features of Church Helpmate: 15

  • API
  • Accounting Integration
  • Attendance Management
  • Attendance Tracking
  • Automatic Backup
  • Calendar Management
  • Communication Management
  • Contact Database
  • Data Import/Export
  • Online Forums
  • QuickBooks Integration
  • Reminders
  • Summary Reports
  • Third Party Integration
  • Visitor Tracking

Alternatives

easyTithe

4,1
#1 Alternative to Church Helpmate
easyTithe is a donation management solution designed to help churches of all sizes accept, track, and manage donations....

ChMeetings

4,9
#2 Alternative to Church Helpmate
ChMeetings is a church management software that offers membership management, event planning, group communication...

Faithful Steward Web

3
#3 Alternative to Church Helpmate
Faithful Steward is a church management software (CHMS) for streamlining church activities and manage memberships &...

Planning Center

4,7
#4 Alternative to Church Helpmate
Planning Center is a church management tool that helps churches of all sizes manage memberships, process online...

Reviews

Overall rating

4,2 /5
(10)
Value for Money
0/5
Features
0/5
Ease of Use
4,3/5
Customer Support
4,2/5

Already have Church Helpmate?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 10
Christina E.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

On a scale of 1-10, Church Helpmate gets an 11 !

Reviewed on 2010/10/12

After two very poor results with other church database programs we decided to make a switch at the...

After two very poor results with other church database programs we decided to make a switch at the end of 2004. I tried out at least 3 other programs and looked at a couple more, but the easiest by far to navigate through was Church Helpmate. I called Helpmate a couple of different times with specific questions about the program and they were very helpful and explained how to do whatever it was I was trying to do. As a result, we decided to go with Church Helpmate, and we have not regretted it since.

The conversion of our old data was done quickly and we were able to jump in with both feet. In the fall of 2005, we beta tested 2006 version of Church Helpmate and found that most of the features that we had suggested be included in the new version had been included.

We have beta tested each subsequent version of Church Helpmate and are now running CH 2010 and each time we are impressed with the improvements that are made.

Pros

*The ease with which information can be both entered and accessed.
*The information that we put into the program, we can get out in great, easily customizable reports.
*We have had very few technical support issues, but the ones that we have had (mostly regarding how to do something rather than function of the program) have been answered quickly and effectively. I know that I can e-mail Helpmate and have a response within an hour or two. If it is an issue that needs faster attention, my phone calls are answered promptly or returned if necessary.
*I like the personal attention that we get from all of the staff at Helpmate.
*It is straightforward and does the tasks that we need it to do.
*The multiple tasks of the single program (contributions, groups, attendance, etc.) makes our lives so much easier because we arent having to move between programs.

Cons

Overall, we have been very satisfied and cant find anything to complain about.

Tamera D.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Helpmate at The Bridge

Reviewed on 2010/10/12

Very user friendly, cost effective, and invaluable tool for our church. I highly recommend Church...

Very user friendly, cost effective, and invaluable tool for our church. I highly recommend Church Helpmate!

Pros

We've been using Church Helpmate since the 2006 version came out. After reviewing several similar products we decided this program had great functionality and was available at a great price. We have since upgraded with each new version. We love the product, it serves our growing church very well. All our team leaders use the database and we interface with our accounting program as well. We love that the developers have the church at heart, which they show by making the product license available for unlimited multi-users per church site. Synchronization is simple for multiple users keeping info up to date with ease. I would highly recommend the product for any size church!

Cons

I wish online synchronization were available. We have multiple users at the church site and pastors/leaders also use the program at home. Right now you must synch files with a central computer at the church. It would be more convenient to synch to a central file online.

Response from Helpmate Technology Solutions

With the introduction of Church Helpmate Online, users can now share a common data file from any PC or Mac connected to the Internet...thus eliminating the need to sync data files.

Jennie T.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Not very Mac friendly

Reviewed on 2011/09/02

I would recommend to someone ONLY if they are using Windows computers, and if they aren't dealing...

I would recommend to someone ONLY if they are using Windows computers, and if they aren't dealing with a large congregation. Also, I don't recommend this software if you need to access your database from several different locations or from your mobile device.

Pros

You can access it online. Decently priced.

Cons

No mobile app. The online version is great, except for half the time it is not compatible with a mac. There are certain printers that I can't print to. Doesn't work with a labeler. This week, I tried printing a report, and I had an error that said "can not print object". I called support, and they don't have a solution except to use a Windows computer.... Well, that really isn't an option for me. If all of the features worked that they say they have... it would be a pretty decent software.

Response from Helpmate Technology Solutions

While we respect the reviewer's opinions, we believe this review is a bit misleading. We have many Church Helpmate Online customers very successfully accessing utilizing the product from Mac computers.
We have been working with this customer to get this printing issue resolved as quickly as possible. Unfortunately their printer is a specialized printer that includes password protection before it accepts a print job....which is currently preventing our product from successfully sending print jobs to the printer. We have provided a work-around to the issue (which was not to switch to a Windows computer) that involves just one extra step of saving the report as a PDF - and then printing - which works perfectly fine.
As far as accessing Church Helpmate Online (CHO) from mobile devices (such smart phones, iPads, etc.), we expect to add this capability at some point in 2012.
Finally, accessing CHO from multiple remote locations is simple and easy - and really the main advantage of CHO.

Becky L.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Church Helpmate 2010 is Outstanding

Reviewed on 2010/10/12

Extremely satisfied with HelpMate. After the review of several other programs, we found HelpMate...

Extremely satisfied with HelpMate. After the review of several other programs, we found HelpMate to be superior in outcfome and cost.

Pros

Ease of use, fabulous e-support, Instant update to related fields, organized features, uploads to Outlook, reports, phone directory, ability to modify to meet our needs, better use of time, flexible program features, reliable output, easy to populate fields, drop down features, contributions, reports and groups can be updated easily. data transfer options, and accuracy of programs. This program is a time saver and enables any group to have immediate access to all their records, contacts, and pertinent data.

Cons

My only negative comment is the inability to transfer the data from households to contacts. It would be great if each input had a box to select that would automatically transfer that information.

Bruce K.
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

A great buy

Reviewed on 2010/10/12

I would recommend this software to any church of any size

I would recommend this software to any church of any size

Pros

We tried a number of church management software packages and this was he best. We have been using it for 4 plus years and the software has met all our needs.
The customer support has been great, they get back to you in a timely manner and treat you like an actual person!

Cons

Doesn't work on MAC, but they are working a solution for that.

Response from Helpmate Technology Solutions

With the introduction of Church Helpmate Online (March 1st), our customers are now able to run Church Helpmate from any PC or Mac that's connected to the Internet.

Showing 5 reviews of 10 Read all reviews

Church Helpmate FAQs

Below are some frequently asked questions for Church Helpmate.

Church Helpmate offers the following pricing plans:

  • Starting from: US$45,00/month
  • Pricing model: One Time License, Subscription
  • Free Trial: Available

Up to 100 households - $45/month + $50 one-time payment Up to 300 households - $55/month + $50 one-time payment Up to 600 households - $65/month + $50 one-time payment Unlimited plan - $75/month + $50 one-time payment *Prices are for the cloud based version, Church Helpmate Online

Church Helpmate offers the following features:

  • API
  • Bulk emails
  • Contact database
  • Daily automatic backup
  • Data transfer services
  • Flexible reports and outputs
  • Groups & group membership management
  • Integration with QuickBooks
  • Manage meetings
  • Membership management
  • Phone, text and email communication tools
  • Reminders
  • Technical support via phone, email
  • Time-attendance reports
  • Track attendance
  • Track contributions and pledges
  • Track visitors
  • Web based training

Church Helpmate has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Church Helpmate supports the following languages:

English

We do not have any information about what devices Church Helpmate supports

Church Helpmate integrates with the following applications:

QuickBooks Online Advanced, easyTithe

Church Helpmate offers the following support options:

Phone Support, FAQs, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Church Helpmate.