About Servant Keeper
Servant Keeper is an automation-focused church management software which offers both a desktop application and web-based and mobile apps. Accomplish everything from pledge campaigns to child check-in with one system!
Servant Keeper supports both individual and family profiles, enabling users to store connected members’ information all in one place. All profiles are automatically shown in the main list on login, which can be customized to only show the profiles of members a user regularly interacts with. Profiles can be tailored to users’ needs with the option to add custom information fields and tabs, and information entry includes autofill and drop-down menus, designed to reduce repetitive typing. Multi-level security allows users to assign roles with specific access permissions, and use these to prevent unauthorized viewing of personal information by members.
Individuals can be segmented into groups, with the option to send emails, create nametags, and extend event invitations to entire groups. Users can print customizable group reports, and use the in-built mail merge feature to produce personalized letters for all group members.
Users can track donations in Servant Keeper, using either the donor’s name or their envelope number, with memorized transactions allowing for the automatic entry of previous gifts. Split transactions can be recorded, complete audit trails are generated for all adjustments, users can view graphs and charts of giving, and customizable contribution statements can be produced for donors’ records. Servant Keeper also includes multiple report templates, such as attendance reports, member lists, important dates and events, members' skills, interests and resources, and activity reports, which can be customized to include different information fields.
Multiple optional add-ons for Servant Keeper can be purchased separately, including SK Check-In, SK Giving, and more.
Pricing starting from:
US$9,99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Servant Keeper
Key benefits of Servant Keeper
Users can set up individual and combined family profiles, all of which are shown in the main list, with customizable information fields and tabs, automated data entry screens, and drop-down menus, and set multi-level security to vary user access based on role.
Servant Keeper includes reports templates for member lists, attendance reports, birthday and anniversary lists, member interests and skills, visitation schedules, activity reports, and more.
Users can record donations using the donor’s name or envelope number, with auto-entry of previous gifts, options for split transactions, full audit trails of any adjustments, graphs and reports of donation activity, and customizable contribution statements, all of which integrates with Servant Keeper’s Online Giving add-on.
Servant Keeper allows users to track attendance of individuals or families, or by headcount, add visitors while taking attendance, automatically print rosters for events, visualize congregation numbers with graphs and charts, and use scanners or fingerprints for check in.
The SK Notify tools allows users to send voice, email, and text messages, with members given options for which types of messages they wish to receive, and the ability to change their own contact information and view archived messages through the online dashboard.
Devices
Business size
Markets
Canada, United States
Supported Languages
English
Pricing starting from:
US$9,99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Servant Keeper
Images
Features
Total features of Servant Keeper: 37
- Access Controls/Permissions
- Accounting Integration
- Attendance Management
- Attendance Tracking
- CRM
- Campaign Management
- Child Check-in
- Contribution Tracking
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Donation Management
- Donation Tracking
- Donor Management
- Email Management
- Event Management
- For Religious Organizations
- Gift Matching Management
- Member Communication
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Mobile Giving
- Multi-Location
- Online Calendar
- Online Giving
- Payment Processing
- Personalization
- Pledge Management
- Receipt Management
- Recurring Giving
- Reminders
- Small Group Management
- Volunteer Management
- Website Management
- Worship Planning
Alternatives
Realm
ACS
ShelbyNext Financials
ShelbyNext Membership
Reviews
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- Industry: Religious Institutions
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommendation for Servant Keeper 8, Cloud Version
Reviewed on 2019/08/16
SK allows us to have one database that all staff use to keep track of our members, potential...
SK allows us to have one database that all staff use to keep track of our members, potential members, friends. We track contacts with all in our database, add pictures, notes, visits, attendance. We have added Protect My Ministry to do background checks.
Pros
SK is extremely user friendly and intuitive. It provides a full range of capabilities from basic demographics, attendance, contribution processing and reporting to group e-mails, data sorting on nearly every field, "dashboard" information to get church info in a quick format and well trained, easily available customer support. SK converted 3 years worth of contribution information and all the demographic information from our old system and helped us configure to our needs with SK8 under the "white glove" experience. Training videos provided were excellent. On-going webinars and live training have also been well worth my time. We have all staff set up with the Mobile Ministry app so they can find e-mail, telephone or address while on the go.
Cons
I only had one issue that has been a problem, but SK corrected it in an update.
Reasons for Choosing Servant Keeper
The software was old, was no longer going to be supported and I did not like Shelby Next. We needed something much more user friendly with a wide variety of capabilities.Reasons for Switching to Servant Keeper
SK is a recommended partner by the General Council on Finance & Administration (GCFA) of the United Methodist Church. After seeing this recommendation, I reviewed the software on-line, attended some webinars and talked with the sales rep for Wisconsin. She provided all of the information that I needed and a quote that covered the full conversion and on-going costs. The entire process of working with Servant Keeper has been positive.- Industry: Religious Institutions
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Servant Keeper The Choice in Church Software Innovative and Integrative; Relational Software
Reviewed on 2019/07/25
We have integrated our accounting and membership departments. We have had been able to communicate...
We have integrated our accounting and membership departments. We have had been able to communicate more effectively and efficiently with the congregation through the SK Notify tools. We are expanding our functionality by adding Event Brite, Check In and Cloud Directory. We anticipate simpler processes and more excellence with the addition of these tools. Having the ability to equip others to utilize the SK tools definitely supports stronger relationships which in turn supports less money for staffing due to the time saved through equipping others. SK continues to impress me with their ability to listen and hear their audience by remaining innovative with their software.
Pros
The synergy for how all the modules work together. The opportunity to add add on modules when ready both financially and with personnel. The Cloud version is outstanding and the addition of the apps. Time saving! Connectivity at its best! These additions bring the corporation, the leadership and the attendees into relationship because of the tools. Our organization has always appreciated the Support Desk. When i think of Servant Keeper SERVANT always a listening ear and continual support via phone, email or on site trainings. KEEPER committed to excellent support and excellent products.
Cons
There is definitely a learning curve however the Webinars, Trainings, Tutorials, Support Desk make it possible for anyone to use SK.
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Fine folks, but inferior product
Reviewed on 2021/02/16
It served us well in our early years as a church. But as our needs grew, SK didnt work for us....
It served us well in our early years as a church. But as our needs grew, SK didnt work for us. Great price. Great folks. Very limited functionality. If you're needing a simple solution JUST to keep up with donations, this will work. If you need more than that, this product might not be the best for you.
Pros
Not much. I think the staff at SK are great and fine people, but the software is lacking!
Cons
The GUI is archaic, outdated, and looks like one has taken a trip back into Windows 95.
The install is awkward, at least on a Mac.
There arent a ton of feature that can be done with this software. Reporting is limited, and there's no workflows, automated reporting, member portal, attendance module, etc.
Response from Faithlife
Hi Michael,
Thank you for using Servant Keeper.
We actually do have a member portal, attendance module, in-depth dashboard reporting and much more on our latest version of the cloud.
Plus, Servant Keeper has just joined the Faithlife Family. Faithlife, the makers of Logos Bible Software, is now working hand-in-hand with Servant Keeper. This means as of today, Servant Keeper customers now have access to more tools than ever before, and at special pricing! Not only can ministries manage their membership and contributions, they can access online giving, better manage events, offer their church members and ministry team Logos Bible software and Faithlife TV, run a professional and automated website, schedule and run effective ministry services with impactful presentations, and so much more.
We encourage you to take a look at all that's possible. As always, we're here to help you if you have any questions.
Thank you,
Servant Keeper
- Industry: Religious Institutions
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Servant Keeper for Church Management
Reviewed on 2021/10/20
Has improved workflow, aides in pulling key information for annual reports, and stores more than...
Has improved workflow, aides in pulling key information for annual reports, and stores more than just member data.
Pros
Customization and user defined fields in a variety of field types are key in making the most of member data. Servant Keeper really delivers in this area.
Cons
I come from a database management background and might be more skilled than some office staff. The product may be overwhelming to some. The help-desk is subscription based and there is no access to the knowledgebase forum if you are not subscribed. This is disappointing as there could be value in users helping each other. Am hoping that with the Faithlife relationship that this will change in the future.
- Industry: Religious Institutions
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great choice for all churches
Reviewed on 2021/06/30
Its great for our needs and has a lot more potential than we use.
Its great for our needs and has a lot more potential than we use.
Pros
We love how easy it is to navigate and find what we need.
Cons
Seems the group keeper is nice but not very straight forward in setting up group filters
Alternatives Considered
Elexio CommunityReasons for Choosing Servant Keeper
Support for Logos was ending once it got bought out by Elexio.Switched From
Logos IIReasons for Switching to Servant Keeper
Price was significantly cheaperServant Keeper FAQs
Below are some frequently asked questions for Servant Keeper.Q. What type of pricing plans does Servant Keeper offer?
Servant Keeper offers the following pricing plans:
- Starting from: US$9,99/month
- Pricing model: Subscription
- Free Trial: Available
on-premises or cloud, no contract, money back guarantee
Q. Who are the typical users of Servant Keeper?
Servant Keeper has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Servant Keeper support?
Servant Keeper supports the following languages:
English
Q. Does Servant Keeper support mobile devices?
Servant Keeper supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Servant Keeper integrate with?
Servant Keeper integrates with the following applications:
Eventbrite, Mailchimp, QuickBooks Online Advanced
Q. What level of support does Servant Keeper offer?
Servant Keeper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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