Church Community Builder

Web-based church management software

4,4 /5 (411 reviews) Write a Review!

Church Community Builder Overview

What is Church Community Builder?

Church Community Builder is a cloud-based church management software with a focus on increasing connection and communication between church members.

Church Community Builder offers a drag-and-drop form creation feature, allowing users to create forms for different purposes, including event registration, donation collection, member surveys, and more. There are multiple answer format options, such as radio buttons, checkboxes, drop-down menus, and scales and priority lists. Inbuilt automations can be used to add respondents to groups, positions, events, or process queues, and these can be further specified based on an individual’s response to questions on the form.

Church Community Builder’s dashboards reveal short-term and long-term trends in metrics such as attendance, volunteering, and donations. Shareable event summaries include attendance numbers, event topics, general notes, prayer requests, details of new visitors, and more. Users can create, share and save their own custom reports, or use those included with Church Community Builder.

Church Community Builder assists users with volunteer scheduling, with its drag-and-drop interface allowing users to copy volunteers between weeks, send requests for positions that need to be filled, email volunteers with opportunities, or directly place them into open positions. Users can view all volunteer and event schedules to see how frequently individuals are serving, and volunteers are automatically reminded of their commitments by Church Community Builder.

Church Community Builder includes a touchscreen-compatible check-in feature, with an iPad check-in app available, enabling users to view room rosters, track attendance in real time, print name badges and labels, use barcode scanners for check-in, and more. It also supports text message paging, allowing parents to be contacted quickly if there are any problems.

Church Community Builder Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Pricing is available on enquiry.


Church Community Builder Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Church Community Builder allows users to add individuals to multiple groups, with their own calendars, discussion boards, and files
Users can create transactions in Church Community Builder for full donation records
Church Community Builder allows users to set up ticketed events and select which forms of payment to accept
Church Community Builder includes a check-in functionality which is compatible with touchscreen devices
Members can make one-off and recurring donations online through Church Community Builder
Users can send volunteer requests through Church Community Builder
Church Community Builder screenshot: Church Community Builder allows users to add individuals to multiple groups, with their own calendars, discussion boards, and files Church Community Builder screenshot: Users can create transactions in Church Community Builder for full donation records Church Community Builder screenshot: Church Community Builder allows users to set up ticketed events and select which forms of payment to accept Church Community Builder screenshot: Church Community Builder includes a check-in functionality which is compatible with touchscreen devices Church Community Builder screenshot: Members can make one-off and recurring donations online through Church Community Builder Church Community Builder screenshot: Users can send volunteer requests through Church Community Builder

Church Community Builder Reviews

Church Community Builder Reviews

Overall rating
4,4
/
5
Excellent
230

Very good
125

Average
38

Poor
8

Terrible
10

Value for Money
4,1
Features
4,2
Ease of Use
3,9
Customer Support
4,4
86% recommended this app
Jim G.

The Industry Standard for Web Based Church Administration

Church Community Builder allows me to keep track of everything that I need to keep track of in one place. It allows the church to empower each ministry to easily do the administration that's required.


Shawn G.

CCB - Some Great Features... Still in Deveopment

While rolling into a new database can be a daunting task for anyone, CCB provided a great user interface that was still lacking in some major areas. While I do believe they are working on some new features, the rollout has been rather slow and caused us to look at other systems for different needs.


James J.

Keeps our Congregation Connected

I love using this app and all the features that it provides. We use it for churchwide and group calendars, serving opportunities, teams, kids check-in, and communications.


Paul R.

Probably a great ChMS 10 years ago


Terri K.

Church Community Builder

I use this software daily to track people, create groups, processes, process giving, etc. Overall, it serves our purposes well.


Jim G.
Industry: Religious Institutions

The Industry Standard for Web Based Church Administration

Used Daily for 2+ years
Reviewed on 2017/10/26
Review Source: Capterra

Church Community Builder allows me to keep track of everything that I need to keep track of in one place. It allows the church to empower each ministry to easily do the administration that's required.

Pros

Church Community Builder is the leader and industry standard for web-based church administration. The software is intuitive and easy to use. I have implemented the software at two churches in which I have worked and helped others get the most out of their subscription.

What I like most about the software is that it is comprehensive. I've seen too many churches build separate and unconnected systems for children's check-in, group sign ups, payments for events and donor records. When these systems don't "speak" to one another, it creates more confusion and work for the church staff.

The goal of church administration is to remove the burden of administration away from the ministry team. They typically excel at being with people and doing the work of the ministry. However, many struggle with administration basics such as keeping track of groups, communication, attendance data, etc. Church community builder allows our staff to be "efficient with things, so we can be effective with people".

Everyone benefits from a centralized system - whether you log in daily or rarely. We always know where we can find the information we need. Saving time makes the churches dollars go farther.

Cons

The mobile computing revolution took place since CCB launches their 2.0 platform. Getting the software to work and interact well with mobile devices has been a slow process, but I'm happy to see the progress that's been made with the Lead App.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Shawn G.
Industry: Religious Institutions
Company size: 51-200 Employees

CCB - Some Great Features... Still in Deveopment

Used Daily for 2+ years
Reviewed on 2020/01/08
Review Source: Capterra

While rolling into a new database can be a daunting task for anyone, CCB provided a great user interface that was still lacking in some major areas. While I do believe they are working on some new features, the rollout has been rather slow and caused us to look at other systems for different needs.

Pros

I think the singular greatest benefit our organization has benefited from with CCB is the use of Process Queues. Process Queues have allowed us to have better traction and accountability when it comes to the follow up and connection with new guests who walk through our doors.

Cons

The groups feature is seriously lacking. Once issues we have experienced is consistently being told that their are great features that are still “being developed.” We have had to switch to a separate groups database just to ease the strain on our volunteer group leaders.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

James J.
Industry: Civic & Social Organization
Company size: 11-50 Employees

Keeps our Congregation Connected

Used Daily for 2+ years
Reviewed on 2020/11/25
Review Source: Capterra

I love using this app and all the features that it provides. We use it for churchwide and group calendars, serving opportunities, teams, kids check-in, and communications.

Pros

The groups function has been a lifesaver for us during the pandemic. It's allowed us to stay in contact with our congregation while we are meeting in smaller groups. The calendar feature allows our congregants to subscribe and see when they are serving and what events are happening easily.

Cons

At this time there is not congregant app. I know that with the merger with Pushpay that this is in the works.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Paul R.

Probably a great ChMS 10 years ago

Used Daily for 2+ years
Reviewed on 2017/06/06
Review Source: Capterra

Pros

CCB is a beefy, feature-rich software that allows you to do almost everything that you might want to, from an administrative perspective, for your church.

Cons

The main problem with this software is that while many updates are released, it feels like a software that has been piled up for a long time rather than thoughtfully integrated. As a result even the simplest tasks are often convoluted, taking triple the number of mouse clicks than they should.

Just one example: editing profiles is cumbersome, finding information about a person requires multiple clicks through their profile information, and adding people requires a process that is more than simply filling out a simple page (you have to create a person, then find that person again from the list, then click into their profile, click to edit their password, and click "send password reset email" in order for them to receive a welcome email).

Their sales page looks fantastic, and the software at least LOOKS good when you log in, but whenever you try to do something basic, while it's definitely possible, the whole time you're trying to do something you're left thinking "should it be this complicated"?

Probably our biggest disappointment is that congregational engagement, which was a huge sales point, is virtually nonexistent. Because people cannot find other people and communicate easily (because it is cumbersome) with other people, they never log in to use the software. Even our leaders with full permissions would rather copy/paste email addresses into their own email software and communicate via email (or text message) than use this as a communication tool.

Response from Church Community Builder

Hi Paul,

Thank you for your feedback. We would like to help you fully utilize the software and would be happy review your site to see how things are set up; this could be privacy settings causing your experience to be cumbersome. I will reach out to you today via phone.

Blessings,
Pam

Rating breakdown

Value for Money
Ease of Use
Customer Support

Terri K.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Church Community Builder

Used Daily for 2+ years
Reviewed on 2020/09/23
Review Source: Capterra

I use this software daily to track people, create groups, processes, process giving, etc. Overall, it serves our purposes well.

Pros

The software is pretty user friendly in most aspects and does a lot. Really good system of processes to keep track of where people are and steps of membership. Robust giving platform.

Cons

I am a little underwhelmed by the calendar system, having come from EventU, especially where recurring events are concerned.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,1/10
Based on 411 user ratings
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Church Community Builder Pricing

Church Community Builder Pricing

Starting from
N/A
Free Trial
Value for money

Pricing is available on enquiry.

Pricing is available on enquiry.

Value for Money
4,1/5
Based on 411 user ratings
Compare value for money rating with alternatives
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Church Community Builder Features

Church Community Builder Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,2/5
Based on 411 user ratings
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Categories

Additional information for Church Community Builder

Additional information for Church Community Builder

Key features of Church Community Builder

  • API access
  • Attendance tracking
  • Check-in system
  • Custom reporting
  • Discussion forums
  • Donation management
  • Drag-and-drop form creation
  • Event management
  • Event summaries
  • File upload and sharing
  • Group calendars
  • Individual and family profiles
  • Invites by email
  • Mass SMS
  • Name badge printing
  • Online giving
  • Online photo directory
  • Outreach & follow-up
  • Private online groups
  • Public church calendar
  • Role-based access permissions
  • Volunteer scheduling

Benefits

Users can produce forms for event registration, member surveys, donation collection, and more, using the drag-and-drop creator, and choose from multiple answer formats, including checkboxes, drop-down menus, radio buttons, and scales.

With Church Community Builder’s automations, individuals responding to forms can automatically be added to groups, events, and process queues, with the options for different positions within groups based on responses to questions.

Church Community Builder’s dashboards allow users to view metrics on attendance, donations, and more, and show both short-term and long-term trends.

Users can email or directly add volunteers when positions are available, send requests and copy volunteers from one week to another with the drag-and-drop interface, view all schedules to see how often individuals are serving, and Church Community Builder automatically reminds volunteers of their schedules.

Church Community Builder’s check-in is touchscreen compatible, with a check-in app available for iPad, and enables users to view live room rosters, print labels and name tags, check in with barcode scanning, and more.

Church Community Builder FAQs

Church Community Builder FAQs

Below are some frequently asked questions for Church Community Builder.

Q. What type of pricing plans does Church Community Builder offer?

Church Community Builder offers the following pricing plans:

Free Trial: Not Available

Pricing is available on enquiry.

Q. What are the main features of Church Community Builder?

Church Community Builder offers the following features:

  • API access
  • Attendance tracking
  • Check-in system
  • Custom reporting
  • Discussion forums
  • Donation management
  • Drag-and-drop form creation
  • Event management
  • Event summaries
  • File upload and sharing
  • Group calendars
  • Individual and family profiles
  • Invites by email
  • Mass SMS
  • Name badge printing
  • Online giving
  • Online photo directory
  • Outreach & follow-up
  • Private online groups
  • Public church calendar
  • Role-based access permissions
  • Volunteer scheduling

Q. Who are the typical users of Church Community Builder?

Church Community Builder has the following typical customers:

Small Business, Non Profit, Mid Size Business

Q. What languages does Church Community Builder support?

Church Community Builder supports the following languages:

English

Q. What type of pricing plans does Church Community Builder offer?

We do not have any information about what Church Community Builder pricing plans

Q. Does Church Community Builder support mobile devices?

We do not have any information about what devices Church Community Builder supports

Q. What other apps does Church Community Builder integrate with?

Church Community Builder integrates with the following applications:

BombBomb, Brushfire, Call-Em-All, Continue To Give, Grow, Kindrid, PastorsLine, Subsplash, Tithe.ly, WorshipPlanning.com

Q. What level of support does Church Community Builder offer?

Church Community Builder offers the following support options:

Knowledge Base, Online Support, Phone Support