About ChMS
Church Community Builder is a cloud-based church management software with a focus on increasing connection and communication between church members.
Church Community Builder offers a drag-and-drop form creation feature, allowing users to create forms for different purposes, including event registration, donation collection, member surveys, and more. There are multiple answer format options, such as radio buttons, checkboxes, drop-down menus, and scales and priority lists. Inbuilt automations can be used to add respondents to groups, positions, events, or process queues, and these can be further specified based on an individual’s response to questions on the form.
Church Community Builder’s dashboards reveal short-term and long-term trends in metrics such as attendance, volunteering, and donations. Shareable event summaries include attendance numbers, event topics, general notes, prayer requests, details of new visitors, and more. Users can create, share and save their own custom reports, or use those included with Church Community Builder.
Church Community Builder assists users with volunteer scheduling, with its drag-and-drop interface allowing users to copy volunteers between weeks, send requests for positions that need to be filled, email volunteers with opportunities, or directly place them into open positions. Users can view all volunteer and event schedules to see how frequently individuals are serving, and volunteers are automatically reminded of their commitments by Church Community Builder.
Church Community Builder includes a touchscreen-compatible check-in feature, with an iPad check-in app available, enabling users to view room rosters, track attendance in real time, print name badges and labels, use barcode scanners for check-in, and more. It also supports text message paging, allowing parents to be contacted quickly if there are any problems.
Key benefits of ChMS
Users can produce forms for event registration, member surveys, donation collection, and more, using the drag-and-drop creator, and choose from multiple answer formats, including checkboxes, drop-down menus, radio buttons, and scales.
With Church Community Builder’s automations, individuals responding to forms can automatically be added to groups, events, and process queues, with the options for different positions within groups based on responses to questions.
Church Community Builder’s dashboards allow users to view metrics on attendance, donations, and more, and show both short-term and long-term trends.
Users can email or directly add volunteers when positions are available, send requests and copy volunteers from one week to another with the drag-and-drop interface, view all schedules to see how often individuals are serving, and Church Community Builder automatically reminds volunteers of their schedules.
Church Community Builder’s check-in is touchscreen compatible, with a check-in app available for iPad, and enables users to view live room rosters, print labels and name tags, check in with barcode scanning, and more.
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- Industry: Religious Institutions
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Industry Standard for Web Based Church Administration
Reviewed on 2017/10/26
Church Community Builder allows me to keep track of everything that I need to keep track of in one...
Church Community Builder allows me to keep track of everything that I need to keep track of in one place. It allows the church to empower each ministry to easily do the administration that's required.
Pros
Church Community Builder is the leader and industry standard for web-based church administration. The software is intuitive and easy to use. I have implemented the software at two churches in which I have worked and helped others get the most out of their subscription.
What I like most about the software is that it is comprehensive. I've seen too many churches build separate and unconnected systems for children's check-in, group sign ups, payments for events and donor records. When these systems don't "speak" to one another, it creates more confusion and work for the church staff.
The goal of church administration is to remove the burden of administration away from the ministry team. They typically excel at being with people and doing the work of the ministry. However, many struggle with administration basics such as keeping track of groups, communication, attendance data, etc. Church community builder allows our staff to be "efficient with things, so we can be effective with people".
Everyone benefits from a centralized system - whether you log in daily or rarely. We always know where we can find the information we need. Saving time makes the churches dollars go farther.
Cons
The mobile computing revolution took place since CCB launches their 2.0 platform. Getting the software to work and interact well with mobile devices has been a slow process, but I'm happy to see the progress that's been made with the Lead App.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Backbone of our Data Management and Communication
Reviewed on 2020/01/29
Before we went with CCB, we had another Church Management Software System that was extremely...
Before we went with CCB, we had another Church Management Software System that was extremely popular. One day our man computer died that had the ChMS on it and we were unable to professionally retrieve the data that we had put in it for 20 years. Plus the backup for that ChMS had mistakenly been backing up the wrong file off site. So we lost everything. We went with Church Community Builder because it was cloud based and could be used on any system or smart phone connected to the internet and no chance of loss of data. We got SO MUCH MORE than we had planned. CCB is so robust and they are working daily making it even more robust and user friendly. Their customer support is second to none. It is very personal and they work until you are completely satisfied and understand what is happening. CCB has not become interwoven in every area of our church and being used by all the different ministries for scheduling volunteers, by al the small groups for communication and planning, for our families with children to check in both in the nursery and children's ministry, and by the church staff to not only record all the financial and member data, but to use it to make unlimited reports and planning ideas. It has become our communication hub of the church. Our members love being able to log on and control their own data, download financial information, look at the calendar, connect with other members and groups, and be informed about life at the church. This has been a win!
Pros
CCB ties everything we are trying to track, retain, and utilize into one very cohesive product. While there are multiple sections where data points can be collected, you only have to put them in once and they are available throughout the program. Although recording the data is easy, the CCB program helps tremendously to sort and use the data for an unlimited amount of projects and the presentation of the relevant data is very useful. Actually, the CCB Program inspires you with many ways you can use your data that you didn't even think was possible. Plus, it helps us to communicate with all of our attenders in multiple and meaningful ways.
Cons
In the past, the mobile side of the software was lacking in usability. However, CCB has really poured a lot of resources in the mobile side over the past 2 years and now it is very usable and graphic.
Alternatives Considered
FellowshipOneReasons for Choosing ChMS
Servant Keeper was not very robust plus we lost 20 years of records that where nonrecoverable.Switched From
Servant KeeperReasons for Switching to ChMS
It was more robust and the future of the software looked unlimited. That has proven correct. It was the BEST Choice and affordable.- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Choose someone else
Reviewed on 2022/05/12
Horrible. Customer Service is awful and they are unwilling to work with you. Basically a scam for...
Horrible. Customer Service is awful and they are unwilling to work with you. Basically a scam for churches.
Pros
Never even used it. They took forever to set it up so by the time we got to use it and realize we don't like it, it was too late to cancel. They are scamming churches.
Cons
We have had church community builder for almost 2 years. Part of that was the setup time, then we launched... We hated it. It was challenging to use and didn't work for our church. I tried to reach out and figure out what we could do to fix it. They never respond! I have been trying to cancel my services for over a year. As soon as someone responds, they find out what's going on and stop responding. We have never used the software at our church, other than the giving, and we don't want to. I have never had worse customer service in my life. If you are thinking about using this company, don't. Use Breeze or Subsplash or literally anyone else.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CCB Saved Our Church!
Reviewed on 2019/11/19
Love, love, love! seriously, though....Church Community Builder definitely has saved our church. ...
Love, love, love! seriously, though....Church Community Builder definitely has saved our church. We started as a church plant on a college campus where we were mobile on Sundays and very heavy small group based. CCB allowed us ease of communicating with people and keeping up with visitors and regular attenders alike. We use literally every feature CCB offers that we can afford and it has served us immensely well. Another major bonus is their customer support. They are always improving the software and are very open and willing to listen to ideas of "hey, could the program do this??". Any time we send any suggestion in, we get personal responses and results very quickly. we are VERY pleased with CCB.
Pros
I cannot stress how much we LOVE Church Community Builder!!! It has brought the communication of our church together like nothing else ever could. Mostly, we love the ability for our church members to connect with one another through the groups in CCB and how this allows our leaders to effectively communicate throughout the week.
Cons
The only con I can think of right now is that we're not super excited about the new schedules feature. Taking schedules out of groups is very effective for some areas, but there are teams that we have that need schedules locked within their group and the new way of doing it makes this process more difficult.
Alternatives Considered
Workplace from MetaReasons for Switching to ChMS
We weren't using other things before using CCB, but we looked into a few other programs to do what CCB has brought to us. WE chose CCB because of their customer service, their incredible sales team and intro calls, and because we thought it would be the best software to grow with our church.- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Not the Best - But Inexpensive
Reviewed on 2021/04/29
Frustration! I did discuss this with my boss, and his response was related to the cost. So, my...
Frustration! I did discuss this with my boss, and his response was related to the cost. So, my understanding is that this software is well worth the cost. (I beg to differ sometimes.)
Pros
The best thing about the software at the moment is that there is an app available. The app however, does not do all that I would like for it to do. It does make the most basic items available, but a deeper use is not available. Customer service is phenomenal. They have a beta program that is very responsive and are available is many ways...even through Facebook!
Cons
Customer service is phenomenal, but the problem is that I constantly need help. The software is CONSTANTLY in flux (which is good for those who like seeing how responsive the company is to their requests) but not everyone can be pleased. At some point I would like to see a solid program that is user friendly. Even if I don't like "where they put stuff" I would like to be able to get into a routine. It took me a very long time (3 years) to learn how to perform an in-depth search that would give me the results I actually needed.
ChMS FAQs
Below are some frequently asked questions for ChMS.Q. What type of pricing plans does ChMS offer?
ChMS offers the following pricing plans:
- Starting from: US$90.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Q. Who are the typical users of ChMS?
ChMS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ChMS support?
ChMS supports the following languages:
English, Spanish
Q. Does ChMS support mobile devices?
ChMS supports the following devices:
Q. What other apps does ChMS integrate with?
ChMS integrates with the following applications:
BombBomb, Clearstream, Intulse, PastorsLine, Text-Em-All
Q. What level of support does ChMS offer?
ChMS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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Church Management Software
