About Amilia

Amilia is a web-based software service targeting small and medium businesses seeking 24/7 management of online registrations. Alongside the acceptance and processing of signups to classes, activities, periods and events, the system also centralizes the secure storage of client accounts. Amilia’s activity module streamlines the registration process, scheduling and selecting activities within several clicks – while effectively obtaining the vital information business owners require.

Custom forms allow forms and waivers to be tailored, stipulating required or optional fields before the data is saved to publicly accessible, multi-membership accounts. Allow clients to update information personally, while viewing statements and account balances. Client information can then be fed back into activity planning, taking details such as allergies, injuries, disabilities or other special requirements into consideration to create custom attendance lists. Conversely, registration restrictions based on age, gender, location, ability and placing availability to target the most appropriate attendees for the right sessions.

Amilia also goes beyond merely online registration to support business, schools, clubs or associations keen to grow revenue streams. Wider eCommerce modules include online store management supporting the shopping cart sales of tickets, uniforms or activity merchandising – integrating membership and product purchases into a single site. A CRM module then aids the growing of a client database, tracking members and associated activities while logging medical information, account balances, purchase histories and more. Automated billing software manages invoices, payments and promotions, with dedicated capabilities for generating financial reports and handling promotional communications with clients.

A subscription service priced according to revenue levels, Amilia account plans allow multiple users and unlimited client contacts. Secure hosted storage offers unlimited bandwidth, customizable portals, automatic backups and software updates. Amilia is also accessible via sign-in from any device capable of running compatible, market-leading web browsers.

Key benefits of Amilia

  • Amilia is a revenue-scaled subscription service based entirely online and accessible via all devices supporting the latest leading web browsers.
  • Online registration software streamlines membership and attendance management for events, activities or classes of all kinds.
  • Customizable forms and waivers ensure the collection of all required client information, saved securely to client accounts.
  • Multiple family members can be added to a single client account, with clients able to update saved details and view statements or account balances.
  • Create custom attendance lists based on client registration data, while restricting activity registration criteria to target certain attendees.
  • Amilia goes beyond registration to offer associated modules for eCommerce, reporting, communication, CRM, automated billing and fundraising management.
  • All Amilia plans include multiple users, unlimited contacts, secure data protection, automatic backups and a number of online support options.
  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English, French

    Images

    Amilia dashboard view as shown within desktop device
    Amilia online store home page shown on multiple devices
    Amilia shown on multiple devices
    Amilia dashboard register tab shown on MacBook
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    Amilia video
    Amilia video
    Amilia screenshot: Amilia dashboard view as shown within desktop device Amilia screenshot: Amilia online store home page shown on multiple devices Amilia screenshot: Amilia shown on multiple devices Amilia screenshot: Amilia dashboard register tab shown on MacBook

    Features

    Total features of Amilia: 97

    • API
    • Access Controls/Permissions
    • Account Reconciliation
    • Alerts/Notifications
    • Attendance Management
    • Attendance Tracking
    • Attendee Tracking
    • Automatic Backup
    • Badge Management
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • Built-In Database
    • CRM
    • Calendar Management
    • Chapter Management
    • Class Management
    • Class Registration
    • Class Scheduling
    • Client Management
    • Communication Management
    • Communications Management
    • Contact Management
    • Contract/License Management
    • Costume Management
    • Customer Database
    • Customer Management
    • Customizable Forms
    • Daily Reports
    • Data Security
    • Discount Management
    • Dues Management
    • Email Invitations & Reminders
    • Email Marketing
    • Email Tracking
    • Employee Management
    • Enrollment Confirmation
    • Enrollments/Onboarding
    • Event Management
    • Event Registration
    • Event Scheduling
    • Facility Management
    • Facility Scheduling
    • Faculty/Staff Management
    • File Sharing
    • For Summer Camps
    • Fundraising Management
    • Group Registration
    • Immunisation & Allergy Tracking
    • Inventory Management
    • Jobs Board
    • Marketing Automation
    • Medical Management
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Management
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Milestone Tracking
    • Mobile Access
    • Multi-Location
    • Online Booking
    • Online Forms
    • Online Payments
    • Online Registration
    • Onsite Registration
    • Parent Portal
    • Payment Processing
    • Point of Sale (POS)
    • Program Management
    • Promotions Management
    • Real Time Reporting
    • Refund Management
    • Registration Management
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Reservations Management
    • Sales Reports
    • Scheduling
    • Self Check-in/Check-out
    • Self Service Portal
    • Skills Tracking
    • Staff Management
    • Student Management
    • Surveys & Feedback
    • Team Management
    • Visitor Management
    • Visitor Registration
    • Volunteer Management
    • Wait List Management
    • Website Integration
    • eCommerce Management

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    Reviews

    Overall rating

    4,4 /5
    (84)
    Value for Money
    4,1/5
    Features
    3,9/5
    Ease of Use
    4,2/5
    Customer Support
    4,5/5

    Already have Amilia?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 84
    Zoé F.
    Overall rating
    • Industry: Sports
    • Company size: 51-200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Amilia, a good and user-friendly software for every employee

    Reviewed on 2019/08/19

    With Amilia, we no longer have double bookings and we are offering a better customer service....

    With Amilia, we no longer have double bookings and we are offering a better customer service. Client can easily register online and manage their activities. Our staff can easily manage rentals and contract.

    Pros

    Amilia is a user-friendly for company who has a lot of employees using the software. It is easy to understand, easy to learn and easy to find your way around. New employees don't need a big training, steps are pretty obvious once you know the basics of the software.
    The best thing about Amilia is their after-sale service. They are always contacting you to make you confortable to call if you have any question. They are listening to your concern and trying the best they could to add the features you asked for. They are always doing follow-ups with their client.

    Cons

    It's hard to speak to someone when you call the technical support, you can wait a lot over the phone and finish on a voicemail. If you need immediate assistance, it's hard to get in touch with someone. It seems employee of Amilia working at the technical support are new. I had to chat with them often for technical problems, and rarely they can solve my problem. They are only opening a technical ticket and getting back to me weeks after. Most of the time, I finished by solving my problem alone and find a way around. It seems sometime I know more Amilia than the customer service.

    Lindsay G.
    Overall rating
    • Industry: Performing Arts
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Excellent Customer Service, Some Functionality Still Improving

    Reviewed on 2020/04/13

    Overall, great! As I said there are some issues in finance and reporting, but the quality of their...

    Overall, great! As I said there are some issues in finance and reporting, but the quality of their customer service and ease of use outweighs these troubles. Plus - the development team at Amilia is constantly adding and improving upon features! I am hopeful that the troubles we have had in reporting will improve as other features have over our year of using this software.

    Pros

    - Great customer service! Team is always available for questions ranging from quick pokes to lengthy problems
    - Easy to use; their mass edit tool has been a life saver! Overall has been easy to train staff in basic functionalities (registrations, refunds, creating activities, etc.)

    Cons

    - Finance & Reporting function still needs some work. Our comptroller has continued troubles with creating reports that show with total accuracy how our organization is performing. Amilia has been helpful in pointing me in the right direction, but their reports are not very customizable. What they lack in customization is the number of reports they offer; however that is not always enough.

    Becca A.
    Overall rating
    • Industry: Religious Institutions
    • Company size: 501-1 000 Employees
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Amilia

    Reviewed on 2021/02/09

    I do not find Amilia is a positive experience, and it was more difficult to use and I felt it...

    I do not find Amilia is a positive experience, and it was more difficult to use and I felt it slowed my productivity down. Some departments have kept using another registration software and we have suggested our entire company make the switch away from Amilia.

    Pros

    Amilia does collect registration information, process payments, and allows you to create a variety of programs people can register for. It accomplishes the bare minimum requirements of a registration software.

    Cons

    Amilia is not simple to use, not very intuitive for people to use on the front end or the backend. Even after using it for many months (after an Amilia led 4 part training session) it was still a struggle to use, nothing was simple and I always felt like it was my first time using it. It's really store based which is odd for a registration software.

    Response from Amilia

    We're sorry to hear about your experience with Amilia - it's definitely not the norm and we'd love to discuss some of these pain points further.
    While our store may not be traditional for a registration software, the add-to-cart process is standard for all other online transactions and therefore provides a more familiar experience for your clients and participants. Our last end-user CSAT was 98% so we're confident in our approach to modernizing activity registration.
    Someone from our Customer Experience team will reach out shortly to sort out the issues you've shared.

    Nicole P.
    Overall rating
    • Industry: Sports
    • Company size: 11-50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent customer service

    Reviewed on 2020/04/06

    It's been wonderful. I'm huge on personal service and they have the best help.

    It's been wonderful. I'm huge on personal service and they have the best help.

    Pros

    The assistance provided is phenomenal. Lots of options for many things. I mostly love that they are always growing it. I hope for more options in the future.

    Cons

    It was a complicated learning curve. And some features that the "other guys" have, are not a priority for amilia.

    Dwayne D.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Other for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Software - Very valuable to any organization

    Reviewed on 2020/03/31

    Pros

    This is an amazing software. We are using it to track registrations and transactions relating to our summer camp. This software has helped the organization throughout the summer. We are now working through the financial reporting to for the previous year.

    The major reason for our organization was the ability to generate RL-24 tax slips.

    Cons

    There is a steep learning curve for this software. We need a few weeks to get used to all the functionalities. I would like to see some additional functions added:

    1- Ability to back date transactions
    2- Track and issue donation receipts
    3- Send notification to different email address' based on the activity
    4- More options for levels of access (ex: the ability for agent to
    5- Easier/Customization financial reporting

    Showing 5 reviews of 84 Read all reviews

    Amilia FAQs

    Below are some frequently asked questions for Amilia.

    Amilia offers the following pricing plans:

    • Starting from: US$99,00/month
    • Pricing model: Subscription
    • Free Trial: Available

    30-day FREE Trial available. $99 /month + 1% of transactions.

    We do not have any information about Amilia features

    Amilia has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Amilia supports the following languages:

    English, French

    Amilia supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Amilia has

    Amilia offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

    Related categories

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