About Sideline

Sideline helps you streamline your mobile life. Separate your contacts, organize your communication, and put your phone to work with powerful texting tools.

Pricing starting from:

US$9,99/month

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, zh-hant

Pricing starting from:

US$9,99/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of Sideline: 13

  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Contact Management
  • Employee Directory
  • Help Desk Management
  • Knowledge Base Management
  • Mobile Access
  • Telemarketing Management
  • VoIP
  • VoIP Connection

Alternatives

Grasshopper

4,4
#1 Alternative to Sideline
Turn the world into your office with Grasshopper, the entrepreneur’s phone system. With a toll free or local number and...

Google Voice

4,5
#2 Alternative to Sideline
Google Voice is a phone system and call management software that integrates with your Gmail account and allows you to...

ManageEngine Mobile Device Manager Plus

4,6
#3 Alternative to Sideline
ManageEngine Mobile Device Manager Plus is easy to deploy and secures thousands of mobile devices within your organizati...

CloudTalk

4,4
#4 Alternative to Sideline
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer...

Reviews

Overall rating

3,9 /5
(56)
Value for Money
4,0/5
Features
3,9/5
Ease of Use
4,0/5
Customer Support
3,7/5

Already have Sideline?

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Showing 5 reviews of 56
Scott R.
Overall rating
  • Industry: Public Relations & Communications
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Second number heaven

Reviewed on 2019/12/23

Overall, it is a reliable way to add a second line to your cell phone that you can easily use for...

Overall, it is a reliable way to add a second line to your cell phone that you can easily use for business purposes. This is especially true if you only need one.

Pros

I like Sideline because it was easy to set up. Most importantly, I don't miss calls that come inbound and it has good texting features. Also they just added a new feature that allows users to send and receive texts from their desktop/laptop. A nice time saver for longer messages.

Cons

Wish the price was a little bit cheaper per month, maybe by like $3-5.

Response from Sideline

Thank you so much for sharing!

Ross A.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great service to ditch the landline

Reviewed on 2021/08/09

Great product that does exactly what it says it will.
I also love the voice to text options, the...

Great product that does exactly what it says it will.
I also love the voice to text options, the ability to text from it.
The ability to set multiple away messages and switch them easily is also quite useful.

Pros

I was able to stop using a landline and add it to my cell phone. I have my office phone with me at all times now and can manage when it is answered and set to away etc. Along with being 1/8th the price of the landline I can also text directly with people instead of using my personal number or a service.

Cons

There really haven't been any con's to the software. I think I have had a total of 3 calls that were of unacceptable quality in more than 3 years of use, and I cannot even guarantee that the poor quality of the call was because of sideline.

Alternatives Considered

Grasshopper

Reasons for Choosing Sideline

I was able to save quite a bit and gain a ton of features by switching to the mobile option versus landline.

Reasons for Switching to Sideline

Sideline just seemed like a better deal for my particular needs.

Response from Sideline

Hey Ross,

Thank you for leaving such a detailed recounting of your experience using Sidelinewe truly appreciate the feedback and are very happy to hear how well everything has worked for you!

Braden T.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

An OK Cheap Start

Reviewed on 2017/02/09

I use Sideline as the main number for my business since we are fairly new and it makes more sense...

I use Sideline as the main number for my business since we are fairly new and it makes more sense to use than purchase a second phone. I had my number go down for about 4 days though, which was terrible and more than irritated my customers. I also cannot say how much it cost us in potential clients. Their customer service took 4 days to get back to us. Even though they offer phone numbers they don't have one themselves and only work through an email. Call quality is pretty good, but you need to be right next to your phone because Sideline won't let the calls ring for very long. Overall it has worked pretty well for us and we haven't had a need to switch from it yet.

Pros

Free. Works pretty well. Call quality same as any phone. Offers texting and calls.

Cons

Must use regularly to maintain number. Terrible customer service. Had a few calls that were dropped or not properly connected. Numbers are HIGHLY prone to spam calls.

Shannon O.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Sideline

Reviewed on 2021/06/09

I like that I can add a business line to my phone and have a few members of my work also have it on...

I like that I can add a business line to my phone and have a few members of my work also have it on their phone, to monitor and make sure things are getting answered.

Pros

I like that when you receive a sideline phone call it pops up like a phone call but it indicates that it is from your sideline line. It helps add an extra line and you can be longed into this on multiple devices. Great for adding a business line.

Cons

It is harder to navigate. Finding where you are to send out a message if you want to text seems not as easy as it should be.

Response from Sideline

Hey Sharon,

We appreciate your feedback! If you have any questions about navigating the app or using any of the features, please contact us at [email protected]

Thanks again!

Angelina M.
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

A needed service but room for improved features

Reviewed on 2018/02/27

Pros

Sideline allows me to separate business from personal calls. I can have automatic out of office and other messages sent when clients call or text. I do not have to increase my phone data package to utilize the app but do need to be within wifi or data to accept and send calls or text.

Cons

The app does not always keep contacts saved names. So I will receive phone calls from regular clients but all I see is their number which I do not memorize. This is a glitch that does get annoying. Luckily, all contact info is stored on my phone directory. Sometimes, texts messages do not go through but I do not receive an error message.

Showing 5 reviews of 56 Read all reviews

Sideline FAQs

Below are some frequently asked questions for Sideline.

Sideline offers the following pricing plans:

  • Starting from: US$9,99/month
  • Pricing model: Subscription
  • Free Trial: Available

New users can try Sideline 7-days for free. After that, users choose between a yearly plan for $99 or $9.99/month. Sideline works on carrier networks, so if your already have unlimited calling and texting, you will on Sideline too.

Sideline has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Sideline supports the following languages:

Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, zh-hant

Sideline supports the following devices:

Android (Mobile), iPhone (Mobile)

We do not have any information about what integrations Sideline has

Sideline offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Sideline.