Sideline Overview

What is Sideline?

Sideline is a mobile app that can add a 2nd number to any smartphone--making it the easiest way for professionals to separate work and personal communication on one device.

Powering millions of phone numbers, Sideline is one of the fastest-growing communication apps dedicated to helping small business owners succeed.

Sideline Overview

Pricing

Starting from
US$9,99/month

Pricing options

Free Trial
Subscription
Value for money

New users can try Sideline 7-days for free.

After that, users choose between a yearly plan for $99 or $9.99/month. Sideline works on carrier networks, so if your already have unlimited calling and texting, you will on Sideline too.


Sideline Features

Devices
Business size
S M L
Markets
United States
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch and 16 others, English, Finnish, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai

Media

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Sideline Reviews

Sideline Reviews

Overall rating
3,7
/
5
Excellent
22

Very good
8

Average
5

Poor
2

Terrible
9

Value for Money
3,8
Features
3,7
Ease of Use
3,9
Customer Support
3,4
65% recommended this app
Scott R.

Second number heaven

Overall, it is a reliable way to add a second line to your cell phone that you can easily use for business purposes. This is especially true if you only need one.


Angela P.

Great tool for collectors

It provides another option to reach those customers that already have your phone number blocked. Get more ways of communicating with difficult customers. Less expensive than a regular cellphone line.


Braden T.

An OK Cheap Start

I use Sideline as the main number for my business since we are fairly new and it makes more sense to use than purchase a second phone. I had my number go down for about 4 days though, which was terrible and more than irritated my customers. I also cannot say how much it cost us in potential clients. Their customer service took 4 days to get back to us. Even though they offer phone numbers they don't have one themselves and only work through an email. Call quality is pretty good, but you need to be right next to your phone because Sideline won't let the calls ring for very long. Overall it has worked pretty well for us and we haven't had a need to switch from it yet.


Angelina M.

A needed service but room for improved features


Verified Reviewer

Excellent Business Number

I really like this platform and it allows me to know when a business call is coming in so that I can make an effort to answer every call. No more guessing whether it's work-related or not.


Scott R.
Industry: Public Relations & Communications
Company size: Self Employed

Second number heaven

Used Daily for 1+ year
Reviewed on 2019/12/23
Review Source: Capterra

Overall, it is a reliable way to add a second line to your cell phone that you can easily use for business purposes. This is especially true if you only need one.

Pros

I like Sideline because it was easy to set up. Most importantly, I don't miss calls that come inbound and it has good texting features. Also they just added a new feature that allows users to send and receive texts from their desktop/laptop. A nice time saver for longer messages.

Cons

Wish the price was a little bit cheaper per month, maybe by like $3-5.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Angela P.
Industry: Financial Services
Company size: 2-10 Employees

Great tool for collectors

Used Daily for 2+ years
Reviewed on 2020/04/09
Review Source: Capterra

It provides another option to reach those customers that already have your phone number blocked. Get more ways of communicating with difficult customers. Less expensive than a regular cellphone line.

Pros

It gives you the ability to have an extra phone number to use while collections. It has all the capabilities as any other phone number, text mssgs, voice mssgs.

Cons

The increased the cost of the subscription. Other than that the product is great and offers great features for the price.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Braden T.
Industry: Transportation/Trucking/Railroad
Company size: 2-10 Employees

An OK Cheap Start

Used Daily for 6-12 months
Reviewed on 2017/02/09
Review Source: Capterra

I use Sideline as the main number for my business since we are fairly new and it makes more sense to use than purchase a second phone. I had my number go down for about 4 days though, which was terrible and more than irritated my customers. I also cannot say how much it cost us in potential clients. Their customer service took 4 days to get back to us. Even though they offer phone numbers they don't have one themselves and only work through an email. Call quality is pretty good, but you need to be right next to your phone because Sideline won't let the calls ring for very long. Overall it has worked pretty well for us and we haven't had a need to switch from it yet.

Pros

Free. Works pretty well. Call quality same as any phone. Offers texting and calls.

Cons

Must use regularly to maintain number. Terrible customer service. Had a few calls that were dropped or not properly connected. Numbers are HIGHLY prone to spam calls.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Angelina M.

A needed service but room for improved features

Used Daily for 6-12 months
Reviewed on 2018/02/27
Review Source: Capterra

Pros

Sideline allows me to separate business from personal calls. I can have automatic out of office and other messages sent when clients call or text. I do not have to increase my phone data package to utilize the app but do need to be within wifi or data to accept and send calls or text.

Cons

The app does not always keep contacts saved names. So I will receive phone calls from regular clients but all I see is their number which I do not memorize. This is a glitch that does get annoying. Luckily, all contact info is stored on my phone directory. Sometimes, texts messages do not go through but I do not receive an error message.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Industry: Real Estate
Company size: 11-50 Employees

Excellent Business Number

Used Daily for 1+ year
Reviewed on 2020/02/12
Review Source: Capterra

I really like this platform and it allows me to know when a business call is coming in so that I can make an effort to answer every call. No more guessing whether it's work-related or not.

Pros

This software works so well no one knows I use it as a second number. I love the way you can use the settings to add a picture in conjunction with an automated reply when you can't answer the phone.

Cons

It's a dummy number and there are other platforms that can't use the number to send bulk texts, etc.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7,7/10
Based on 46 user ratings
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Sideline Pricing

Sideline Pricing

Starting from
US$9,99/month
Free Trial
Subscription
Value for money

New users can try Sideline 7-days for free.

After that, users choose between a yearly plan for $99 or $9.99/month. Sideline works on carrier networks, so if your already have unlimited calling and texting, you will on Sideline too.

New users can try Sideline 7-days for free.

After that, users choose between a yearly plan for $99 or $9.99/month. Sideline works on carrier networks, so if your already have unlimited calling and texting, you will on Sideline too.

Value for Money
3,8/5
Based on 46 user ratings
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Sideline Features

Sideline Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
3,7/5
Based on 46 user ratings
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Categories

Additional information for Sideline

Additional information for Sideline

Key features of Sideline

  • 2 Numbers. 1 Phone.
  • Auto-Reply
  • Business Texting
  • Number Porting
  • Team Number
  • Voicemail

Benefits

• Organize your communication with a dedicated work number on the smartphone you already have.
• Stop using your personal number for work, paying for a complicated landline, or carrying two phones.
• Look more professional with a local or customized phone number, separate voicemail, and more.
• Streamline client and customer interactions with the ease and simplicity of texting.
• Send an automated text anytime a call goes unanswered so you never miss an opportunity.
• Collaborate as a team by sharing your business number with multiple devices.

Sideline FAQs

Sideline FAQs

Below are some frequently asked questions for Sideline.

Q. What type of pricing plans does Sideline offer?

Sideline offers the following pricing plans:

Starting from: US$9,99/month

Pricing model: Subscription

Free Trial: Available

New users can try Sideline 7-days for free. After that, users choose between a yearly plan for $99 or $9.99/month. Sideline works on carrier networks, so if your already have unlimited calling and texting, you will on Sideline too.

Q. What are the main features of Sideline?

Sideline offers the following features:

  • 2 Numbers. 1 Phone.
  • Auto-Reply
  • Business Texting
  • Number Porting
  • Team Number
  • Voicemail

Q. Who are the typical users of Sideline?

Sideline has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does Sideline support?

Sideline supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai

Q. What type of pricing plans does Sideline offer?

Sideline has the following pricing plans:

Subscription

Q. Does Sideline support mobile devices?

Sideline supports the following devices:

Android, iPhone

Q. What other apps does Sideline integrate with?

We do not have any information about what integrations Sideline has

Q. What level of support does Sideline offer?

Sideline offers the following support options:

FAQs, Forum, Knowledge Base, Online Support