About TouchPoint
The TouchPoint mobile app offers full, bilateral integration with the TouchPoint church management system. When a user updates his or her contact information in the app, the changes are reflected in the TouchPoint database. Built by the Church for the Church.
A powerful platform for tracking critical information about your ministry and those you serve. Mobile access with iPhone and Android apps, online giving and registration, check-in for children or events, real time attendance tracking, group and volunteer management, customizable email templates, task management, context help, and superior search abilities to deliver that fine-tuned and exact group of people you are targeting for ministry and communication.
The system allows users to manage individuals and families within the church database, set criteria for automatically refreshed member status flags, merge duplicated profiles, attach documents to member profiles, and approve volunteer applications. Members can view and update their own individual and family information, upload photographs, register for events, make online donations, and view their contribution records.
TouchPoint enables users to set up events, customize registrations, set different registration fees for members and staff, check members into events and services, take individual attendance or head counts, keep track of members who have stopped regularly attending, and more.
Users can accept contributions through the online giving portal, or manually enter offline transactions and scan in checks, creating a complete donation record for both the church and individual donors. TouchPoint provides users with tools to track giving histories, habits, and monitor pledges, and the built-in reporting tool can be used to identify new givers, top donors, and variances in giving. For those concerned about data privacy and security, we are the only ChMS that supports two-factor authentication.
- Free Trial
- Free Version
- Subscription
- Open Source
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Key benefits of TouchPoint
Volunteers can register for and manage their own assignments, request substitutions for any commitments they cannot meet with automatic request tracking and swapping with the first responder, and event check-in records attendance of volunteers and substitutes.
Attendance can be taken using printed rosters, barcode scanning, through the mobile app, or any combination of these, with options for both individual and headcount attendance.
Members can make one-off and recurring donations through the online giving portal, users can manually enter contributions and scan checks, and create giving histories, contribution statements and summary reports.
TouchPoint’s search builder enables users to draw on over 250 selection criteria to create user lists based on demographics, attendance, giving, and more, and use these lists to target communications, produce reports, add members to groups, and create member status flags.
Users can send customizable emails and text messages directly from the database, personalized for each member, with email open link tracking, and the option to include special links to allow event registration directly from with the email.
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Supported Languages
- Free Trial
- Free Version
- Subscription
- Open Source
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Features
Total features of TouchPoint: 29
- API
- Access Controls/Permissions
- Alerts/Notifications
- Attendance Management
- Attendance Tracking
- Barcode / Ticket Scanning
- Child Check-in
- Credit Card Processing
- Customizable Fields
- Donation Management
- Duplicate Detection
- Electronic Payments
- Email Management
- Event Management
- Member Communication
- Member Directory
- Member Portal
- Membership Management
- Mobile Access
- Multi-Location
- Online Giving
- Pledge Management
- Reminders
- Small Group Management
- Summary Reports
- Two-Factor Authentication
- User Profiles
- Volunteer Management
- Website Management
Alternatives
Churchteams
Marketing 360
Church Community Builder
Breeze
Reviews
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- Industry: Computer Software
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good TouchPoint… Great support…
Reviewed on 2019/04/05
Pros
TouchPoint is a very good user-friendly application, very easy to use for beginners as well and very good customer support for a quick response. I was strongly recommended.
Cons
None, because of the very good customer support, User-friendly as well.
- Industry: Religious Institutions
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great ChMS for Medium to Large churches
Reviewed on 2020/01/05
Helpful and knowledgeable staff. Data migration took longer than we had hoped. I don't think the...
Helpful and knowledgeable staff. Data migration took longer than we had hoped. I don't think the planning/forecast for that was reasonable. But, the product is great!
Pros
Flexibility, online portal, app, ability to develop further, task/follow up system
Cons
Check-in could be more customizable, app is very good, but just links a number of things back to the church website instead of having the information native to the app.
- Industry: Religious Institutions
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very good and getting better all the time!
Reviewed on 2017/02/16
What I love: web-based, can access anywhere. The smartphone app is WONDERFUL!!! Membership and...
What I love: web-based, can access anywhere. The smartphone app is WONDERFUL!!! Membership and contact / follow up system are great. Contributions is great!
What frustrates me: No full-blown financial management module (General ledger, check printing, accounts payable, etc. which forces us to use very outdated Shelby financials. Reports are not very customizable and sometimes waste space on the page if printed.
Pros
Smartphone app (love this!) Membership (photos, info that individuals can update themselves, family relationship notes, pastoral notes) Contributions, web-based (can access anywhere) Attendance tracking / ability to enter attendance over smartphone app.
Cons
Lacks full financial suite (gen ledger, accts payable, payroll, etc) Reports could be more customizable and outreach forms too. Difficulty of integrating with Microsoft Word for producing form letters. A few other things I can't recall right now.
- Industry: Religious Institutions
- Company size: 51-200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Church Management Software
Reviewed on 2019/09/28
Church Management across multiple campuses. Completely integrated solution.
Church Management across multiple campuses. Completely integrated solution.
Pros
Extremely and intuitive to use platform. Filled with robust and customizable features and metrics. Extremely attentive customer support team. Minimal learning curve.
Cons
I can't think of any negative feedback or experiences that we have had while we have been using TouchPoint.
Response from TouchPoint Software
Thank you so much for your positive feedback Joshua!
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great, user friendly tool for church management
Reviewed on 2018/03/26
Pros
The software is extremely user friendly and acts as an interface for the entire office even when some staff members are out on visitation, vacation, hospital duty.... It is very helpful in keeping track of accurate demographics and statistics for our church not only on a member informational level, but also in a financial sense as well. The ability to also accept credit/debit card transactions easily through a simple link on our website has increased contributions, tithes, and offerings by quite a bit. TouchPoint also allows our pastors to know who has visited with whom and also for our senior pastor to assign tasks to associate pastors; effectively delegating tasks and visits across the entire pastoral staff. As the financial secretary, I utilize the Touch Point software for keeping up with contribution records as well as yearly capital pledge campaigns. The software has the ability to compile financial data and run easy reports. Over all, I love the "user friendliness" of the software. It seems to be designed along the lines of some popular social media forums and it is extremely easy to navigate. Over all, the software gets an A from Woodlawn Baptist Church.
Cons
The mobile app that coincides with the software is not as user friendly for either internal staff or members. The app is easy to find and download on any app store; however, once the app is downloaded and log in occurs, it is very limited on the functionality. Our pastors utilize the mobile app to pull up address information for members when they are out on visitation; however, they are not able to input information regarding their visit on the app. It has been mentioned several times that it would make the software/system much more attractive if they were to access and update information within the mobile app instead of waiting until the end of their visit/day when they are sitting back at their desks, in front of a computer to input all of the necessary information that they would like to include about the visitation/events of the day and to pass on that information to the rest of the staff.
TouchPoint FAQs
Below are some frequently asked questions for TouchPoint.Q. What type of pricing plans does TouchPoint offer?
TouchPoint offers the following pricing plans:
- Starting from:
- Pricing model: Free, Subscription, Open Source
- Free Trial: Available
The TouchPoint mobile app syncs bidirectionally with your TouchPoint database, so members, staff, and lay leaders can update information from their mobile device. A free version of the app exists that comes with TouchPoint branding. We also offer a custom-branded app that includes a one-time set up fee and a yearly subscription.
Q. What are the main features of TouchPoint?
We do not have any information about TouchPoint features
Q. Who are the typical users of TouchPoint?
TouchPoint has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does TouchPoint support?
TouchPoint supports the following languages:
English
Q. Does TouchPoint support mobile devices?
TouchPoint supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does TouchPoint integrate with?
TouchPoint integrates with the following applications:
Pushpay, Twilio Voice
Q. What level of support does TouchPoint offer?
TouchPoint offers the following support options:
Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat
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