About Vonigo

Vonigo is a cloud-based business management software that helps organizations to optimize the various steps in the service delivery process including customer requests, invoicing, payments, reporting and taxes. The software can be accessed on any device including tablets and mobile devices using browser based apps.

Vonigo lets users streamline business services by offering features such as work order management, client relationship management, online payments and invoicing, quote management using mobile tools and inventory management. The software provides a user directory and a complete history of interactions with every customer, as well as helps to capture digital signatures on quotes, work orders, invoices & contracts and provides location-based reports. Vonigo’s online booking engine integrates with the customer’s existing website to improve the customer experience and can be configured to meet the customer’s needs.

The tool also automates the delivery routes and dispatching process and integrates with third party applications such as QuickBooks and Google Analytics for accounting, reporting and analytics. There is also a call center facility to manage calls from a dashboard and role-based user permission settings to improve security.

Vonigo supports businesses of all sizes including single-location businesses, franchises and multi-location enterprises. The solution has a wide clientele list including companies such as ranging from startups to the Fortune 500.


Key benefits of Vonigo

? Vonigo helps to schedule & manage teams efficiently with location-based optimization support and drag & drop functionality to maximize productivity.
? The software helps in customer relationship management by managing, assigning, tracking and completing inbound client requests.
? Vonigo comes complete with estimating, invoicing, and payments to streamline key operational functions.
? Vonigo offers pre-built, configurable business reports that provide insights into the company’s financial service, sales and customer health.
? The product integrates with Google Analytics to optimize campaigns, increase revenue and improve conversions.
? Security of the data stored is ensured by SSL encryption, intrusion detection, firewall protection and a 99.99% uptime of global infrastructure.


Images

Vonigo Software - Vonigo can be accessed on any device type including tablets and smartphones
Vonigo Software - Vonigo helps manage client relations
Vonigo Software - Vonigo helps define sales territories and schedule teams efficiently
Vonigo Software - Vonigo offers tools for scheduling teams efficiently
Vonigo Software - Vonigo provides dispatch and route automation features
Vonigo Software - Vonigo provides users with dashboard features
View 7 more
Vonigo video
Vonigo Software - Vonigo can be accessed on any device type including tablets and smartphones
Vonigo Software - Vonigo helps manage client relations
Vonigo Software - Vonigo helps define sales territories and schedule teams efficiently
Vonigo Software - Vonigo offers tools for scheduling teams efficiently
Vonigo Software - Vonigo provides dispatch and route automation features
Vonigo Software - Vonigo provides users with dashboard features

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US$16,00
month

Pricing Options

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Ease of Use

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Value for Money

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Reviews

Overall rating

4,6 /5
(75)
Value for Money
4,7/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,7/5

Already have Vonigo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 75
Jeff
Overall rating
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Vonigo's program promises and delivers every time!!!

Reviewed on 2017/06/28

A Streamlined company. Skip the double and triple recordings. Have your team do it once. Less...

A Streamlined company. Skip the double and triple recordings. Have your team do it once. Less errors!

Pros

I love the fact that if you do even need the help desk they they are there for you! I really like the ease of use that Vonigo provides. It is simply a great program!

Cons

Our business model is quite different than most! We provide a service and pay our clients and you cannot record a negative sale or a zero dollar sale. Other wise it is perfect!

Courtney
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product, Better Customer Service

Reviewed on 2020/07/13

I found [SENSITIVE CONTENT HIDDEN]customer service to be a huge value added as we now have...

I found [SENSITIVE CONTENT HIDDEN]customer service to be a huge value added as we now have customised our system for our specific needs.

Pros

This product streamlines and automates our workflow, allowing us to focus on sales and customer service.

Cons

Some of the simple, easy fixes are not able to be changed while most of the software can be altered for each specific business.

Denise
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Poor Customer Service

Reviewed on 2019/02/05

Poor. If we hadn't invested so much money into the original purchase of the software I would bail...

Poor. If we hadn't invested so much money into the original purchase of the software I would bail on this program. And now we're stuck with a monthly fee for a program we're using as an in-house spreadsheet.

Pros

It's a great idea, appears it would save time and utilizing the database system would be awesome. Our staff has been able to log in and prepare schedules while on the phone with customers and the software is easier to use than our previous spreadsheet.

Cons

Our organization fell hard for the sales pitch, we've had the software several months and haven't been able to go live with it yet. We spend more time trying to reach customer service, the links on our website have not been functional yet, and if one day appear to be correct, the next become something totally incorrect.

Byron
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

We left a proprietary software for an enterprise style solution.

Reviewed on 2017/08/21

Pros

Stuff works. You click buttons and it works. The good thing is that Vonigo has an online scheduler piece. Their software team has good support, and they have great onboarding team. VERY competent training!

Cons

There seems to be some limitations on taxation, and the online scheduler piece cannot be heavily customized and there is no ability to put "cross zone" rules into Vonigo when doing scheduling and routing. A zone is either on or off, there is no way to intelligently allow a preset series of cross zone settings to apply themselves automatically.

Response from Vonigo

Hi Byron,

Thanks for the review. It would be great to speak with you about the taxation as we do have full tax coverage for the United States, Canada, Australia, New Zealand, and the UK. It might simply be a configuration related issue that we can help resolve. Also, it would be great to touch base on the zoning with you. Plus, we do have an open API that offers a near infinite level of flexibility with the online booking engine. We'll follow up with you on that as well. Thanks again for the great review and your ongoing business.

Team Vonigo

Regina
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Enjoy using the Vonigo !

Reviewed on 2019/05/13

We are able to save time in our drivers day by being able to see the photos that the donors upload...

We are able to save time in our drivers day by being able to see the photos that the donors upload of their donations. The photos allows us to review the donation and can approve or deny without having to send our driver to take a look at the items before accepting. Not only is time saved but also fuel on our work trucks.

Pros

I really like that the donor is able to upload photos of their donations and also they are able to schedule their pickup date.

Cons

I haven't found anything that I like least in this software.

Showing 5 reviews of 75 Read all reviews

Vonigo FAQs

Below are some frequently asked questions for Vonigo.

Vonigo offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Starter: $98/user/month Professional: $119/user/month Premium: $139/user/month

Vonigo has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Vonigo supports the following languages:

English

Vonigo supports the following devices:

Android (Mobile), iPhone (Mobile)

Vonigo integrates with the following applications:

Google Analytics 360, Google Calendar, QuickBooks Online Advanced, Quickbooks Online, WebMerge, authorize.net

Vonigo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Vonigo.