About Vonigo

Vonigo is a cloud-based business management software that helps organizations to optimize the various steps in the service delivery process including customer requests, invoicing, payments, reporting and taxes. The software can be accessed on any device including tablets and mobile devices using browser based apps.

Vonigo lets users streamline business services by offering features such as work order management, client relationship management, online payments and invoicing, quote management using mobile tools and inventory management. The software provides a user directory and a complete history of interactions with every customer, as well as helps to capture digital signatures on quotes, work orders, invoices & contracts and provides location-based reports. Vonigo’s online booking engine integrates with the customer’s existing website to improve the customer experience and can be configured to meet the customer’s needs.

The tool also automates the delivery routes and dispatching process and integrates with third party applications such as QuickBooks and Google Analytics for accounting, reporting and analytics. There is also a call center facility to manage calls from a dashboard and role-based user permission settings to improve security.

Vonigo supports businesses of all sizes including single-location businesses, franchises and multi-location enterprises. The solution has a wide clientele list including companies such as ranging from startups to the Fortune 500.

Key benefits of Vonigo

● Vonigo helps to schedule & manage teams efficiently with location-based optimization support and drag & drop functionality to maximize productivity.
● The software helps in customer relationship management by managing, assigning, tracking and completing inbound client requests.
● Vonigo comes complete with estimating, invoicing, and payments to streamline key operational functions.
● Vonigo offers pre-built, configurable business reports that provide insights into the company’s financial service, sales and customer health.
● The product integrates with Google Analytics to optimize campaigns, increase revenue and improve conversions.
● Security of the data stored is ensured by SSL encryption, intrusion detection, firewall protection and a 99.99% uptime of global infrastructure.


Business size



Australia, Canada, United Kingdom, United States

Supported Languages



Vonigo can be accessed on any device type including tablets and smartphones
Vonigo helps manage client relations
Vonigo helps define sales territories and schedule teams efficiently
Vonigo offers tools for scheduling teams efficiently
Vonigo provides dispatch and route automation features
Vonigo provides users with dashboard features
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Vonigo video
Vonigo screenshot: Vonigo can be accessed on any device type including tablets and smartphones Vonigo screenshot: Vonigo helps manage client relations Vonigo screenshot: Vonigo helps define sales territories and schedule teams efficiently Vonigo screenshot: Vonigo offers tools for scheduling teams efficiently Vonigo screenshot: Vonigo provides dispatch and route automation features Vonigo screenshot: Vonigo provides users with dashboard features


Total features of Vonigo: 180

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Asset Management
  • Asset Tracking
  • Automated Scheduling
  • Automatic Backup
  • Automatic Re-ordering
  • Availability Management
  • Barcode Recognition
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Case Management
  • Claims Management
  • Client Management
  • Clock In / Out
  • Collections Management
  • Commercial
  • Commission Management
  • Communication Management
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Document Storage
  • Document Templates
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Templates
  • Employee Communities
  • Employee Database
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Scheduling
  • Employee Time Tracking
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • File Management
  • File Storage
  • Fleet Management
  • For HVAC Companies
  • For Nonprofits
  • Forum / Discussion Board
  • Franchise Intranet
  • Fundraising Management
  • GPS
  • Inspection Management
  • Interaction Tracking
  • International Moves
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Job Tracking
  • LTL / Shared Truckload
  • Lead Capture
  • Lead Management
  • Local Moves
  • Maintenance Scheduling
  • Member Database
  • Military / GSA Moves
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Giving
  • Mobile Payments
  • Mobile Signature Capture
  • Mobile Workforce Control
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Location
  • Multimedia Support
  • Online Booking
  • Online Giving
  • Online Store
  • Online Time Clock
  • Partial Payments
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Photo Capture
  • Preventive Maintenance
  • Price / Margin Management
  • Project Management
  • Project Time Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Room Booking
  • Route Management
  • Route Optimization
  • Routing
  • SMS Messaging
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Self Service Portal
  • Service History
  • Status Tracking
  • Storage Management
  • Subcontractor Management
  • Summary Reports
  • Team Calendars
  • Technician Management
  • Template Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Clock
  • Time Tracking
  • Timesheet Management
  • Transaction History
  • URL Customization
  • User Management
  • Video Management
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Management



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Overall rating

4,7 /5
Value for Money
Ease of Use
Customer Support

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Showing 5 reviews of 71
Sawyer W.
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Completely Custom Solution!!

Reviewed on 2019/05/21


We've been working hard over the last year to focus in on our customers' booking experience. By working closely with Vonigo's API and developers, we've been able to create something really special on the front-end that our whole team is proud of.

On the back-end, Vonigo has a powerful skeleton that is ZIP/Postal code centric. It allows us to go as granular or high level as we want with our day to day zoning and pricing, which is something we leverage differently in each city.

The developers, and managers at Vonigo also have our best interests in mind. In under 2 months with Vonigo I was getting the opportunity to give feedback to C-level executives within the company, and truly felt heard. That is something special that you don't see with many companies at all.

All-in-all, the custom solution, and attention to detail from the Vonigo team have caused our conversion rates to go way up. This will enable us to soon be moving to a completely online sales funnel. Vonigo is truly at the heart of our franchisee experience, and we're thrilled to have found a partnership that we can see true longevity in.


Vonigo has a lot of customization and configurability, because it is designed to fit into so many different industries / types of businesses. That being said it is definitely geared towards quote based service companies. As a flat-rate pricing / timing service company we feel that a lot of the features within Vonigo are rendered obsolete, and are more hurdles to our back-end booking / navigation processes than anything else.

Furthermore, a lot of Vonigo's additional features seem a bit better on paper than they are in reality. We still have not found a way to seriously integrate their payment features (poor user experience when paying in person, again, it is more designed for quote-based online invoices), or time tracking features (not as robust as we need), and need to leverage 3rd party applications to handle these two essential things. For Vonigo to be truly all-in-one I feel that these features still need a lot more attention (which they are aware of and working on).

Kyle T.
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall, it's been fantastic.

Reviewed on 2018/02/14

There are so many benefits. Having a database of all your donors is huge. If I'm having a light...

There are so many benefits. Having a database of all your donors is huge. If I'm having a light day, I can quickly see all of my corporate donors and send them a friendly e-mail letting them know that we're here for them if they'd like to donate again, or just to send them a "follow up" e-mail. Having all of your pickups laid out right in front of your eyes (not shuffling through papers to find that specific donor). Being able to add/remove items and/or change pickup dates with just a couple clicks. The software is amazing and has been a complete game changer for me. The amount of time I've saved from literally handwriting all of the donation receipts with pen and paper and also filing/organizing them afterwards has been substantial. You guys have done a heck of a job with this software and it's made my life a whole lot easier, more organized and more efficient! Thank you thank you thank you!


The ease of use was huge. Being able to add in a pickup takes less than a minute and also having a weeks worth of pickups right in front of my eyes, rather than sifting through several papers to find one specific pickup has been huge. Also, during this time of the year, I'll get calls from donors who have lost their donation receipt and are looking for a new one. Instead spending potentially hours finding that one donation receipt from June 2017, I can simply enter in the last name and instantly find all of their information. I got one of those calls today and I had everything resolved in less than a few minutes.


What we like least is how donors are able to select that they'd like to donate money to offset the cost of the pickup, but there isn't a way for them to insert their card information and actually donate right at that moment. I've been told that there is a way to have this resolved, but it would require another outside source and would cost additional expenses. Having this resolved would be amazing!

Reed G.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Apparent was not made for Habitat - not far from it but enough that it is difficult sometimes

Reviewed on 2018/07/18

easy to implement - Team in Support has become essential really helps.

easy to implement - Team in Support has become essential really helps.


Browser Based, colors, easy to move donations around thus rescheduling is not a difficult task to learn and to teach others


difficult sometimes - cannot program our self to minor degrees always have to go to support. Things like changing roles Example we have an attribute "Stephanie Vandergrift" which is still being attached out bound communications - its been 2 years....should be able to rename users our selves

Kate B.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

What I love about Vonigo

Reviewed on 2020/07/13

Vonigo allows us to have visibility into our franchisees' business activities, makes for easy...

Vonigo allows us to have visibility into our franchisees' business activities, makes for easy marketing to previous customers and pulls whatever BI is needed at the individual franchise level or for the company overall. There is lots of room for us to expand how we're using it in the future, and for now, it doesn't overly complicate transactions for our franchisees - allowing them to focus on running their business, rather than doing paperwork for their business.


Vonigo is very powerful, yet flexible and customizable for how we do business. The customer support team responds quickly and is amazingly patient and accommodating. Reports on any metric you can think of are available, but if what you doesn't already exist, Vonigo's support will create a custom report. Best of all, Vonigo didn't just want to sign us up - they suggest ways we might take advantage of different features, and they actively seek our feedback on how the product is working for us - not something you find too often.


There is a bit of a learning curve here. I realize Vonigo is customized for each and every customer, but some of the more basic or generic-type help videos in a knowledge base could free up your support people for more difficult queries. Finally, a "back" button that goes back to the previous screen would be welcome!

John A.
Overall rating
  • Industry: Automotive
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Expectations Exceeded

Reviewed on 2016/11/26

I signed up with Vonigo after 5 years of sitting on the fence. Mike McWilliams is my...

I signed up with Vonigo after 5 years of sitting on the fence. Mike McWilliams is my representative at Vonigo and he walked me through the process and what it could do for my company LEAKPRO. I have come to learn he understated what it could actually do for LEAKPRO. Most sales people overstate and under deliver, not the case this time! Mike sold me on what Vonigo can do for me now, yet the system is there to add on to and grow with my company. We need to get to the next level and away from hand writing invoices to all our customers, what better way then using an iPad with signature capture and sending the invoice immediately to the customer. How Professional! I stared the on-boarding process yesterday, November 25, 2016 with Nabeel Rehman. I was nervous! We are an Automotive company, that is what we do best and I was very nervous of making the plunge to Vonigo or any other company for my operating system. I was sure I would have to spend a tonne of hours and manpower and I was afraid I would not understand it all. Well Nabeel put my fears to rest and in 1 hour I get it!!! What was I afraid of and what was I waiting for all this time??? I could not believe how easy Vonigo is to set up and the seamless integration with Quick-Books and the Excel file drop which will avoid me spending hours entering the data by hand and save me $1,000.00's in manpower. The money I lost over the time it took me to sign up with Vonigo due to ineffectiveness in my company is crazy! The Vonigo platform will allow me to manage my business and have control over the reports and see what my franchisees are doing. The time savings alone in book keeping per month will more then pay for the service. New franchisees coming on board will be fast and easy . I can't wait to roll Vonigo out to all my franchisees in the next couple of months. Best part is I have the support from Vonigo as we are not the most tech savvy people, and you don't have to be to use Vonigo! Vonigo are there to answer all my questions, I don't feel all alone. What was I waiting for all this time???


It will completely handle and track my business with the functionality of growing with us as we grow.



Showing 5 reviews of 71 Read all reviews

Vonigo FAQs

Below are some frequently asked questions for Vonigo.

Vonigo offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Starter: $98/user/month Professional: $119/user/month Premium: $139/user/month

We do not have any information about Vonigo features

Vonigo has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Vonigo supports the following languages:


Vonigo supports the following devices:

Android (Mobile), iPhone (Mobile)

Vonigo integrates with the following applications:

Authorize.Net, Google Analytics, Google Calendar, QuickBooks Online Advanced, Quickbooks Online, WebMerge

Vonigo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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