eWorkOrders

Computerized maintenance management system (CMMS)

4,9 /5 (54 reviews) Write a Review!

eWorkOrders Overview

What is eWorkOrders?

eWorkOrders is suitable for any size company within any industry. Some of our maintenance functionality include asset management, spare parts and inventory management, service requests, work order management , preventive maintenance, and a robust list of other features. Our tools give users the ability to manage and view tasks and upcoming work along with due dates, criticality, assets and workers assigned to each. When creating work orders, users can add notes, images, asset information and more. Our extensive reporting capabilities provide users with the essential tools to extract important information and create meaningful reports to run their business operations.

eWorkOrders is assessable from anywhere using a computer, smartphone or mobile device. With the mobile application users have the ability to create and assign work orders, manage assets and more.

eWorkOrders Overview

Pricing

Starting from
US$35,00/month

Pricing options

Free Trial
Subscription
Value for money

$35/month onwards


eWorkOrders Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Configure request menus and pages with eWorkOrders.
eWorkOrders Work Order Management page gives a list of current work orders and details.
eWorkOrders Work Order Management page gives a list of current work orders and details.
eWorkOrders Interactive Calendar gives you a snapshot of all of your important activities.
eWorkOrders Interactive Calendar gives you a snapshot of all of your important activities.
eWorkOrders screenshot: Configure request menus and pages with eWorkOrders. eWorkOrders screenshot: eWorkOrders Work Order Management page gives a list of current work orders and details. eWorkOrders screenshot: eWorkOrders Work Order Management page gives a list of current work orders and details. eWorkOrders screenshot: eWorkOrders Interactive Calendar gives you a snapshot of all of your important activities. eWorkOrders screenshot: eWorkOrders Interactive Calendar gives you a snapshot of all of your important activities. eWorkOrders screenshot:

eWorkOrders Reviews

eWorkOrders Reviews

Overall rating
4,9
/
5
Excellent
48

Very good
6

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,8
Ease of Use
4,9
Customer Support
5
100% recommended this app
Trey M.

Great CMMS Solution


Chris L.

Most Cost Effective and Easy to use CMMS on the Market

Very user friendly and intuitive. Very easy to self administrate. Their implementation team and technical support are very helpful. No hidden costs!


Tom A.

A Top Flight Product That Fits Any Budget

I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!


Robert H.

Non-Profit Review

We are very happy with the product and highly recommend it.


Tony P.

Great CMMS!

Very professional and helpful support. Easy implementation. Easy to learn.


Trey M.
Industry: Food & Beverages
Company size: 201-500 Employees

Great CMMS Solution

Used Weekly for 2+ years
Reviewed on 2020/02/14
Review Source: Capterra

Pros

As a cloud based solution there is no physical overhead and it is accessible anywhere and is platform agnostic.

Cons

Setup and configuration is difficult until you become intimately familiar with the product. However the support team at e-WorkOrders is a pleasure to work with and will walk you through any issues.

Response from Information Professionals

Thank you for the great review! Using the enterprise version with many sites and multiple groups at some of your sites, definitely increases the complexity of the setup. We're glad that you found the support team easy to work with and that you are so happy with eWorkOrders!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris L.
Industry: Biotechnology
Company size: 51-200 Employees

Most Cost Effective and Easy to use CMMS on the Market

Used Daily for 6-12 months
Reviewed on 2020/11/19
Review Source: Capterra

Very user friendly and intuitive. Very easy to self administrate. Their implementation team and technical support are very helpful. No hidden costs!

Pros

Ability to create multiple workflows and GMP features.
Extensive self administration capabilities.
No Hidden costs!

Cons

Can't say anything negative!
If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. We have to have both on the working pages.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tom A.

A Top Flight Product That Fits Any Budget

Reviewed on 2009/08/07
Review Source: Capterra

I conducted extensive research of web-based Computerized Maintenance Management Systems (CMMS) looking for the best product available for an entity with a limited maintenance budget. eWorkOrders won hands down! The support staff is one of the best I ever encountered! An example is when I have asked for additional reports to be designed for my use, they first researched their extensive report library and sent me an existing report or modified an existing report to fit my needs. They did this without a charge, when they could easily have just created a new report and sent me an invoice for payment. You will have to spend many thousands of dollars to get a product with more bells and whistles than eWorkOrders. I highly recommend this product and the people behind it!

Pros

eWorkOrders is easy to use. The advantage of the product being web-based, over a stand-alone product installed on the users server or desktop computer, cannot be overstated. The ability to receive instant feedback from customers when a work order is closed out has allowed me to quantify and measure the new emphasis we have placed on an increase in quality customer service. I have many lessees in city-owned buildings that never before had access to the city Intranet based work request system and were forced to place a work request through e-mail, the telephone or a verbal request to a passing maintenance worker. With eWorkOrders, all my customers now can enter work requests that I am able to respond to immediately, receive feedback, measure and develop reports from a single database.

Cons

As with any system, eWorkOrders works best with internal admin support. However, we have been able to utilize it well with intensive training of the maintenence staff; with all entries being made by the maintenance workers themselves.

Rating breakdown

Ease of Use
Customer Support

Robert H.
Industry: Recreational Facilities & Services
Company size: 51-200 Employees

Non-Profit Review

Used Daily for 1+ year
Reviewed on 2020/11/16
Review Source: Capterra

We are very happy with the product and highly recommend it.

Pros

We love the flexibility and the power eWork Orders provide for us. Once the system is setup, work orders with great details can be automatically generated. In addition, as the work orders are being completed, the fulfillers of the work orders can create new work orders to have items addressed that maybe they were not able to complete. The software facilitates a great way of communicating in a decentralized organization to ensure items are completed in a timely fashion ensuring a quality product for our customers.

Cons

The original setup took longer than anticipated.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tony P.
Industry: Hospital & Health Care
Company size: 201-500 Employees

Great CMMS!

Used Daily for 2+ years
Reviewed on 2020/06/23
Review Source: Capterra

Very professional and helpful support. Easy implementation. Easy to learn.

Pros

Ease of training and use. Customizable. Price point.

Cons

Nothing to dislike. This system offers everything we need and more.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,9/10
Based on 54 user ratings
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eWorkOrders Pricing

eWorkOrders Pricing

Starting from
US$35,00/month
Free Trial
Subscription
Value for money

$35/month onwards

$35/month onwards

Value for Money
4,9/5
Based on 54 user ratings
Compare value for money rating with alternatives
Compare with alternatives

eWorkOrders Features

eWorkOrders Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,8/5
Based on 54 user ratings
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Categories

Additional information for eWorkOrders

Additional information for eWorkOrders

Key features of eWorkOrders

  • Alert customers upon task completion
  • Asset management
  • Asset tracking
  • Barcode scanning
  • Category customization
  • Custom user interface
  • Customizable fields
  • Customizable reports
  • Document management
  • Inventory control
  • Inventory management
  • Maintenance scheduling
  • Planning calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service history tracking
  • Technician Management
  • Timecard Management
  • Work order management

Benefits

Some of the benefits of implementing eWorkOrders CMMS are to:
• Improve Accountability
• Decrease Business Disruption Due to Equipment Downtime
• Keep Historical Information on Repairs and Issues
• Better Preventive Maintenance Scheduling
• Extend Asset Lifespan
• Minimize Expenses & Maximize Return on Investment (ROI)

eWorkOrders FAQs

eWorkOrders FAQs

Below are some frequently asked questions for eWorkOrders.

Q. What type of pricing plans does eWorkOrders offer?

eWorkOrders offers the following pricing plans:

Starting from: US$35,00/month

Pricing model: Subscription

Free Trial: Not Available

$35/month onwards

Q. What are the main features of eWorkOrders?

eWorkOrders offers the following features:

  • Alert customers upon task completion
  • Asset management
  • Asset tracking
  • Barcode scanning
  • Category customization
  • Custom user interface
  • Customizable fields
  • Customizable reports
  • Document management
  • Inventory control
  • Inventory management
  • Maintenance scheduling
  • Planning calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service history tracking
  • Technician Management
  • Timecard Management
  • Work order management

Q. Who are the typical users of eWorkOrders?

eWorkOrders has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does eWorkOrders support?

eWorkOrders supports the following languages:

English

Q. What type of pricing plans does eWorkOrders offer?

eWorkOrders has the following pricing plans:

Subscription

Q. Does eWorkOrders support mobile devices?

eWorkOrders supports the following devices:

Android, iPhone, iPad

Q. What other apps does eWorkOrders integrate with?

eWorkOrders integrates with the following applications:

Microsoft Excel

Q. What level of support does eWorkOrders offer?

eWorkOrders offers the following support options:

Phone Support, Knowledge Base, Video Tutorials, Online Support