NetFacilities

Facilities management, solved.

4,5 /5 (126 reviews) Write a Review!

NetFacilities Overview

What is NetFacilities?

NETfacilities is the industry's most comprehensive, easy-to-use CMMS solution for facilities management. With so many features and intuitive flexibility, there is simply no better solution for controlling costs, improving productivity, and managing your assets and work orders. Whether you're in the field or at the office, NETfacilities provides a holistic view of your organization.

NetFacilities Overview

Pricing

Starting from
US$45,00/month

Pricing options

Free Trial
Subscription
Value for money

NETfacilities offers both a Standard and a Premium Implementation Service.

STANDARD: 3 user minimum starting at $45 /month
Work Order Management
Reporting Analysis
Calendar Scheduling
Role Based User Access
Mobile App
Customized KPI Dashboard
Site Management
Data Export
Admin Roles & Task Assignment
File Storage
Resource Reservations
Asset Management
Preventive Maintenance
Video Training
Email Support
Self-Guided Implementation

PREMIUM: 3 user minimum starting at $75 /month. Includes everything in Standard packaging, PLUS:
Mass Close-Out of Work Orders
Vendor Cost Tab
Inventory Tracking
Auto-Generated Reports
Parent / Child Relationship
Downtime Tracking
Tenant and Staff Portal
Key and Lock Management
Unlimited File Storage
Language Customization
Vendor Management
Custom Color Scheme
Logo Branding
Training / Unlimited Video
Unlimited Customer Support
Assisted Set-Up & Implementation


NetFacilities Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Personalized Dashboards with Key Performance Indicators (KPIs), Charts, and Graphs.
Work Order Management
Enterprise Asset Management (EAM)
Preventive Maintenance (PM)
Vendor Management
Enterprise Key & Lock Management
Inventory Management
Tenant User Portal
MobileFacilities, NetFacilities Mobile App (Android/iOS)
NetFacilities video NetFacilities video NetFacilities video NetFacilities video NetFacilities video NetFacilities video NetFacilities video NetFacilities video NetFacilities video NetFacilities screenshot: Personalized Dashboards with Key Performance Indicators (KPIs), Charts, and Graphs. NetFacilities screenshot: Work Order Management NetFacilities screenshot: Enterprise Asset Management (EAM) NetFacilities screenshot: Preventive Maintenance (PM) NetFacilities screenshot: Vendor Management NetFacilities screenshot: Enterprise Key & Lock Management NetFacilities screenshot: Inventory Management NetFacilities screenshot: Tenant User Portal NetFacilities screenshot: MobileFacilities, NetFacilities Mobile App (Android/iOS)

NetFacilities Reviews

NetFacilities Reviews

Overall rating
4,5
/
5
Excellent
76

Very good
42

Average
7

Poor
1

Terrible
0

Value for Money
4,3
Features
4,3
Ease of Use
4,4
Customer Support
4,6
94% recommended this app
Chip G.

NetFacilities Review

We are able to track our time spent on buildings now and has given us a better feel for looking at maintenance better. Also great for tracking time on jobs.


Dave T.

Satisfied customer

We are a small manufacturing company with not a lot of major assets. This platform is perfect for keeping track of assets, PM's, inventory, etc.


Rich W.

Over complicated facilities management software

While the software may technically be robust (from a database programmer's point of view), it is cumbersome and inefficient from the user's point of view. For example to add a part to inventory takes required data entry into over 15 separate data fields, most of which should be autofilled by default, or at least on a grid entry system to prevent having to jump to multiple tabs. Running reports is spotty at best, trying to find maintenance history on assets. For our second facility, we have moved to a different platform which is much more robust, yet user friendly. We are only staying with netfacilities for our first location because of the maintenance history.


Sherice P.

DAL Review

We use it for work orders to be entered for our Airport to stay neat, clean and safe operational for everyone from passengers, contractors, vendors, and employees.


Tony S.

Great software for what it does

We use NETfacilities to manage the preventative maintnenace at various facilities. We have found that our customers really do not utilize the work order system, but our staff does.


Chip G.
Industry: Commercial Real Estate
Company size: 11-50 Employees

NetFacilities Review

Used Daily for 2+ years
Reviewed on 2018/11/20
Review Source: Capterra

We are able to track our time spent on buildings now and has given us a better feel for looking at maintenance better. Also great for tracking time on jobs.

Pros

The system is very easy to work threw and it will let you know if you leave something blank.

Cons

A little hard to find old work orders sometimes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dave T.
Industry: Paper & Forest Products
Company size: 201-500 Employees

Satisfied customer

Used Daily for 2+ years
Reviewed on 2020/03/05
Review Source: Capterra

We are a small manufacturing company with not a lot of major assets. This platform is perfect for keeping track of assets, PM's, inventory, etc.

Pros

I really like that the NETfacilities team is always updating the platform based on customer feedback! This is something that has kept me on this platform year after year. Customer service is top notch. It's very intuitive and they are always making it easier to search for the info I'm looking for within my site.

Cons

Honestly I don't think there is much about this software that I don't like.

Response from NETfacilities

Hi Dave, thank you so much for taking the time to leave us this amazing review. It made our day!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Rich W.
Industry: Automotive
Company size: 11-50 Employees

Over complicated facilities management software

Used Daily for 2+ years
Reviewed on 2017/03/31
Review Source: Capterra

While the software may technically be robust (from a database programmer's point of view), it is cumbersome and inefficient from the user's point of view. For example to add a part to inventory takes required data entry into over 15 separate data fields, most of which should be autofilled by default, or at least on a grid entry system to prevent having to jump to multiple tabs. Running reports is spotty at best, trying to find maintenance history on assets. For our second facility, we have moved to a different platform which is much more robust, yet user friendly. We are only staying with netfacilities for our first location because of the maintenance history.

Pros

It is technically robust

Cons

Difficult to use, cumbersome to add new parts or enter inventory. Reports are complicated and difficult to find required information.

Response from NetFacilities

Hi Rich,

I sincerely appreciate you taking the time to write a review. I wish it wouldn¿t have been so harsh and gut-wrenching, but none the less it got my immediate attention, and I felt compelled to respond right away.

Based on what I¿ve read It doesn¿t seem there is anything I could say that would make any difference in your opinion, so I won¿t try. I just wish you would have let us know how you were feeling so we could at least have had a chance to do something about it.

As best I can tell you¿ve never accepted any guidance or complimentary training, yet I see we¿ve made over 10 attempts to reach out and offer. Just based on this alone it would seem probable that you haven¿t properly setup your account and aren¿t using it correctly.

Like you said, perhaps it¿s a bit more robust than your small business requires.

All the best to you, and your business!

Sincerely,

Shawn D.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Sherice P.
Industry: Information Technology & Services
Company size: 501-1 000 Employees

DAL Review

Used Daily for 2+ years
Reviewed on 2020/01/30
Review Source: Capterra

We use it for work orders to be entered for our Airport to stay neat, clean and safe operational for everyone from passengers, contractors, vendors, and employees.

Pros

Its easy for me to use and no complaints really from Users that use it more than me such as our Airport Operations Center that operates 24 hours.

Cons

I do not like how NetFacilities auto log off intermittently so it is hard to replicate it in a timely manner to resolve the issue.

Response from NETfacilities

Sherice, thank you for the great review! We're so happy you don't get any complaints from your users and that you find NETfacilities easy-to-use.

We recently launched a product survey for our customers to provide us feedback on how we can continue to improve our software. I'll make sure to send you the link and pass your feedback regarding the auto log off to our Product Team.

Thank you for being a great customer!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Tony S.
Industry: Hospitality
Company size: 11-50 Employees

Great software for what it does

Used Daily for 2+ years
Reviewed on 2020/01/30
Review Source: Capterra

We use NETfacilities to manage the preventative maintnenace at various facilities. We have found that our customers really do not utilize the work order system, but our staff does.

Pros

I love the ease of operation and the flexibility to built each site to suit our needs.

Cons

For a company that has such few employees, the annual renewal cost can be a turn off. I think it would be easier to swallow to have a cost scale.

Response from NETfacilities

Thank you for the kind words, Tony! We're so happy you love the ease-of-use and flexibility within the solution. We look forward to continuing to serve you and your staff!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8,7/10
Based on 126 user ratings
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NetFacilities Pricing

NetFacilities Pricing

Starting from
US$45,00/month
Free Trial
Subscription
Value for money

NETfacilities offers both a Standard and a Premium Implementation Service.

STANDARD: 3 user minimum starting at $45 /month
Work Order Management
Reporting Analysis
Calendar Scheduling
Role Based User Access
Mobile App
Customized KPI Dashboard
Site Management
Data Export
Admin Roles & Task Assignment
File Storage
Resource Reservations
Asset Management
Preventive Maintenance
Video Training
Email Support
Self-Guided Implementation

PREMIUM: 3 user minimum starting at $75 /month. Includes everything in Standard packaging, PLUS:
Mass Close-Out of Work Orders
Vendor Cost Tab
Inventory Tracking
Auto-Generated Reports
Parent / Child Relationship
Downtime Tracking
Tenant and Staff Portal
Key and Lock Management
Unlimited File Storage
Language Customization
Vendor Management
Custom Color Scheme
Logo Branding
Training / Unlimited Video
Unlimited Customer Support
Assisted Set-Up & Implementation

NETfacilities offers both a Standard and a Premium Implementation Service.

STANDARD: 3 user minimum starting at $45 /month
Work Order Management
Reporting Analysis
Calendar Scheduling
Role Based User Access
Mobile App
Customized KPI Dashboard
Site Management
Data Export
Admin Roles & Task Assignment
File Storage
Resource Reservations
Asset Management
Preventive Maintenance
Video Training
Email Support
Self-Guided Implementation

PREMIUM: 3 user minimum starting at $75 /month. Includes everything in Standard packaging, PLUS:
Mass Close-Out of Work Orders
Vendor Cost Tab
Inventory Tracking
Auto-Generated Reports
Parent / Child Relationship
Downtime Tracking
Tenant and Staff Portal
Key and Lock Management
Unlimited File Storage
Language Customization
Vendor Management
Custom Color Scheme
Logo Branding
Training / Unlimited Video
Unlimited Customer Support
Assisted Set-Up & Implementation

Value for Money
4,3/5
Based on 126 user ratings
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NetFacilities Features

NetFacilities Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,3/5
Based on 126 user ratings
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Categories

Additional information for NetFacilities

Additional information for NetFacilities

Key features of NetFacilities

  • Activity Tracking
  • Asset Management
  • Assignment Tracking
  • Automated Scheduling
  • Automatic Reminders
  • Barcode Printing
  • Barcode Scanning
  • Batch File Accounting Integrations
  • Billable Hours Tracking
  • Calendar Management
  • Contract Management
  • Customizable Dashboard
  • Email Alerts
  • Email Invitations & Reminders
  • Equipment Maintenance
  • Inventory Management
  • LDAP Integration

Benefits

WORK ORDER MANAGEMENT: Our fully integrated SaaS and mobile platform allows your tenants, employees, and staff to submit real-time requests from anywhere.

ASSET MANAGEMENT: Our enterprise asset management (EAM) solution enables you to use best practice maintenance standards and track the lifecycles of all asset types.

SITE/JOBSITE MANAGEMENT: You can finally move away from spreadsheets and into one comprehensive software platform to manage all of your vital project and site-specific data.

LABOR TRACKING: Offering a window into your workforce, this feature provides real-time assessments of efficiency, productivity, and compliance. In turn, you can build better schedules and goals.

INVENTORY TRACKING: NETfacilities’ comprehensive inventory management system tracks parts and supplies - like paper products, light bulbs, belts, and hoses

NetFacilities FAQs

NetFacilities FAQs

Below are some frequently asked questions for NetFacilities.

Q. What type of pricing plans does NetFacilities offer?

NetFacilities offers the following pricing plans:

Starting from: US$45,00/month

Pricing model: Subscription

Free Trial: Not Available

NETfacilities offers both a Standard and a Premium Implementation Service. STANDARD: 3 user minimum starting at $45 /month Work Order Management Reporting Analysis Calendar Scheduling Role Based User Access Mobile App Customized KPI Dashboard Site Management Data Export Admin Roles & Task Assignment File Storage Resource Reservations Asset Management Preventive Maintenance Video Training Email Support Self-Guided Implementation PREMIUM: 3 user minimum starting at $75 /month. Includes everything in Standard packaging, PLUS: Mass Close-Out of Work Orders Vendor Cost Tab Inventory Tracking Auto-Generated Reports Parent / Child Relationship Downtime Tracking Tenant and Staff Portal Key and Lock Management Unlimited File Storage Language Customization Vendor Management Custom Color Scheme Logo Branding Training / Unlimited Video Unlimited Customer Support Assisted Set-Up & Implementation

Q. What are the main features of NetFacilities?

NetFacilities offers the following features:

  • Activity Tracking
  • Asset Management
  • Assignment Tracking
  • Automated Scheduling
  • Automatic Reminders
  • Barcode Printing
  • Barcode Scanning
  • Batch File Accounting Integrations
  • Billable Hours Tracking
  • Calendar Management
  • Contract Management
  • Customizable Dashboard
  • Email Alerts
  • Email Invitations & Reminders
  • Equipment Maintenance
  • Inventory Management
  • LDAP Integration

Q. Who are the typical users of NetFacilities?

NetFacilities has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does NetFacilities support?

NetFacilities supports the following languages:

English

Q. What type of pricing plans does NetFacilities offer?

NetFacilities has the following pricing plans:

Subscription

Q. Does NetFacilities support mobile devices?

NetFacilities supports the following devices:

Android, iPhone, iPad

Q. What other apps does NetFacilities integrate with?

We do not have any information about what integrations NetFacilities has

Q. What level of support does NetFacilities offer?

NetFacilities offers the following support options:

Phone Support, FAQs, Video Tutorials, Online Support