NetFacilities

4.5 (126)
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Facilities management, solved.

About NetFacilities

NETfacilities is the industry's most comprehensive, easy-to-use CMMS solution for facilities management. With so many features and intuitive flexibility, there is simply no better solution for controlling costs, improving productivity, and managing your assets and work orders. Whether you're in the field or at the office, NETfacilities provides a holistic view of your organization.


Key benefits of NetFacilities

WORK ORDER MANAGEMENT: Our fully integrated SaaS and mobile platform allows your tenants, employees, and staff to submit real-time requests from anywhere.

ASSET MANAGEMENT: Our enterprise asset management (EAM) solution enables you to use best practice maintenance standards and track the lifecycles of all asset types.

SITE/JOBSITE MANAGEMENT: You can finally move away from spreadsheets and into one comprehensive software platform to manage all of your vital project and site-specific data.

LABOR TRACKING: Offering a window into your workforce, this feature provides real-time assessments of efficiency, productivity, and compliance. In turn, you can build better schedules and goals.

INVENTORY TRACKING: NETfacilities’ comprehensive inventory management system tracks parts and supplies - like paper products, light bulbs, belts, and hoses


Images

NetFacilities Software - Personalized Dashboards with Key Performance Indicators (KPIs), Charts, and Graphs.
NetFacilities Software - Work Order Management
NetFacilities Software - Enterprise Asset Management (EAM)
NetFacilities Software - Preventive Maintenance (PM)
NetFacilities Software - Vendor Management
NetFacilities Software - Enterprise Key & Lock Management
NetFacilities Software - Inventory Management
NetFacilities Software - Tenant User Portal
NetFacilities Software - MobileFacilities, NetFacilities Mobile App (Android/iOS)
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NetFacilities video
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NetFacilities video
NetFacilities video
NetFacilities Software - Personalized Dashboards with Key Performance Indicators (KPIs), Charts, and Graphs.
NetFacilities Software - Work Order Management
NetFacilities Software - Enterprise Asset Management (EAM)
NetFacilities Software - Preventive Maintenance (PM)
NetFacilities Software - Vendor Management
NetFacilities Software - Enterprise Key & Lock Management
NetFacilities Software - Inventory Management
NetFacilities Software - Tenant User Portal
NetFacilities Software - MobileFacilities, NetFacilities Mobile App (Android/iOS)

Not sure about NetFacilities? Compare with a popular alternative

NetFacilities

4.5 (126)
VS.
Highly reviewed

Starting Price

US$45.00
month
US$45.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

62
184

Integrations

No integrations found
24

Ease of Use

4.4 (126)
4.6 (1,331)

Value for Money

4.3 (126)
4.6 (1,331)

Customer Service

4.6 (126)
4.7 (1,331)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.5 /5
(126)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.6/5

Already have NetFacilities?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 126
Donna
Overall rating
  • Industry: Government Administration
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to Use & Great Customer Support

Reviewed on 2020/03/05

Pros

The software is very user friendly. Their customer support is probably the best I've ever had with software - they are helpful, take support seriously and respond within a reasonable time.

Cons

I would like the software to have more customization ability in the viewing of data, reports, and in the forms that our staff use to report work requests, etc.

Response from MRI Software

Donna, thank you for leaving us such a wonderful review! We are thrilled that you find NETfacilities easy to use and love working with our support team. We appreciate the kinds words.

Jean-Alexandre
Overall rating
  • Industry: Government Administration
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An Effective Facilities Management Tool

Reviewed on 2019/02/06

This software provides the best bang for your buck, the annual license is very affordable and it's...

This software provides the best bang for your buck, the annual license is very affordable and it's an incredible valuable tool for any facilities management team.

Pros

NetFacilities features a very intuitive user interface that allows our clients to request building services or report maintenance issues with ease. It also features numerous tools that help our team manage and plan repairs, and ensure that requests don't slip through the cracks.

Cons

I wish there was the ability to customize the reports a little more. The ability to generate customized reports would take this software to the next level.

Chelsea
Overall rating
  • Industry: Restaurants
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Quality = Price

Reviewed on 2020/02/12

You can track issues from multiple locations which is really what this is used for.

You can track issues from multiple locations which is really what this is used for.

Pros

In terms of user friendly, this is user friendly and people without facilities background can easily log in and make a work order. Cost if you are looking for budget service

Cons

There should be better prompts to ensure if certain trades are selected, then you should have to make sure an asset is tagged before the work order is created. The mobile interface costs more and is not very useful. This was the lowest cost product and you get what you pay for. There needs to be customization reports

Response from MRI Software

Chelsea, thank you so much for your feedback! We're glad to hear you find NETfacilities easy to use. We've recently made some updates to our solution that I think might solve a few of the issues you mentioned. Our Product Manager will be reaching out to you shortly! Again, thank you for taking the time to review our business!

Delores
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NetFacilities from an Administrator Stand Point

Reviewed on 2020/01/30

Before Netfacilities, I was responsible for 6 locations in putting the work orders in the system...

Before Netfacilities, I was responsible for 6 locations in putting the work orders in the system and generate orders to the Maintenance Staff. Now they are responsible for putting their information into the system and we can generate a weekly, monthly or yearly report if needed.

Pros

This software cut out a lot of paper trails and offered a more electronic trail.

Cons

Sometimes the system freezes but that is to be expected of a new software.

Response from MRI Software

Thanks for the awesome review, Delores! We work hard to save our customers time and make their processes more efficient, and we're happy to hear we hit the mark for you. Thanks for being a great customer!

Kerin
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Netfacilities review

Reviewed on 2018/11/20

It is easy to track my teams tickets and make sure they are being done in a timely manner. It's...

It is easy to track my teams tickets and make sure they are being done in a timely manner. It's also easy to go back and look at closed tickets when an issue arises on a piece of equipment. I love NF!

Pros

As an admin for NF in our facility, I like the ease of changing passwords, how easy it is for me to see my own NF as well as the others on my team in a glance. I love being able to discuss issues within the ticket.

Cons

I don't have any issues with NF at all.

Showing 5 reviews of 126 Read all reviews

NetFacilities FAQs

Below are some frequently asked questions for NetFacilities.

NetFacilities offers the following pricing plans:

  • Starting from: US$45.00/month
  • Pricing model: Subscription
  • Free Trial: Available

NETfacilities offers both a Standard and a Premium Implementation Service. STANDARD: 3 user minimum starting at $45 /month Work Order Management Reporting Analysis Calendar Scheduling Role Based User Access Mobile App Customized KPI Dashboard Site Management Data Export Admin Roles & Task Assignment File Storage Resource Reservations Asset Management Preventive Maintenance Video Training Email Support Self-Guided Implementation PREMIUM: 3 user minimum starting at $75 /month. Includes everything in Standard packaging, PLUS: Mass Close-Out of Work Orders Vendor Cost Tab Inventory Tracking Auto-Generated Reports Parent / Child Relationship Downtime Tracking Tenant and Staff Portal Key and Lock Management Unlimited File Storage Language Customization Vendor Management Custom Color Scheme Logo Branding Training / Unlimited Video Unlimited Customer Support Assisted Set-Up & Implementation

NetFacilities has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

NetFacilities supports the following languages:

English

NetFacilities supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations NetFacilities has

NetFacilities offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for NetFacilities.