NetFacilities
About NetFacilities
NETfacilities is the industry's most comprehensive, easy-to-use CMMS solution for facilities management. With so many features and intuitive flexibility, there is simply no better solution for controlling costs, improving productivity, and managing your assets and work orders. Whether you're in the field or at the office, NETfacilities provides a holistic view of your organization.
Key benefits of NetFacilities
WORK ORDER MANAGEMENT: Our fully integrated SaaS and mobile platform allows your tenants, employees, and staff to submit real-time requests from anywhere.
ASSET MANAGEMENT: Our enterprise asset management (EAM) solution enables you to use best practice maintenance standards and track the lifecycles of all asset types.
SITE/JOBSITE MANAGEMENT: You can finally move away from spreadsheets and into one comprehensive software platform to manage all of your vital project and site-specific data.
LABOR TRACKING: Offering a window into your workforce, this feature provides real-time assessments of efficiency, productivity, and compliance. In turn, you can build better schedules and goals.
INVENTORY TRACKING: NETfacilities’ comprehensive inventory management system tracks parts and supplies - like paper products, light bulbs, belts, and hoses
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Reviews
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- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great software for what it does
Reviewed on 2020/01/30
We use NETfacilities to manage the preventative maintnenace at various facilities. We have found...
We use NETfacilities to manage the preventative maintnenace at various facilities. We have found that our customers really do not utilize the work order system, but our staff does.
Pros
I love the ease of operation and the flexibility to built each site to suit our needs.
Cons
For a company that has such few employees, the annual renewal cost can be a turn off. I think it would be easier to swallow to have a cost scale.
Response from MRI Software
Thank you for the kind words, Tony! We're so happy you love the ease-of-use and flexibility within the solution. We look forward to continuing to serve you and your staff!
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
St Columban
Reviewed on 2020/02/12
It has been a very helpful tool.
It has been a very helpful tool.
Pros
Finally a place to put and organize all the parish and school assets into one place. A system that allows the staff from either trying to remember to do PM's and seasonal tasks into a system that reminds, organizes and tracks the work.
Cons
Navigation is getting better but it is still a little clunky. I would like to be able to control the order of the fields across the top more. Meaning, which fields and which order. The work number is not as important to me a glance than say the description of the work .
Response from MRI Software
Hi Patrick, thank you so much for taking the time to leave us this amazing review. We appreciate it and your loyalty as a customer!
- Industry: Airlines/Aviation
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
System Is Unstable
Reviewed on 2020/02/11
We are using NETfacilities for workorder entry, tracking and resolution.
We are using NETfacilities for workorder entry, tracking and resolution.
Pros
The software is easy to use and easy to program specifically for the end users needs.
Cons
The software is unstable. The program continues to crash and log users out even after clearing the cache and changing browsers. The program continues to provide unstable service intermittently.
Response from MRI Software
Hi Micchelle, thank you for your feedback! We're so glad you find NETfacilities easy to use. Also, we appreciate you letting us know about the issues you've been having with stability. I'm going to pass your information along to our Product Manager. We'd love the opportunity to investigate further and work with you to resolve this as soon as possible.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Review of NETfacilities Software
Reviewed on 2020/01/30
Saves us time; allows for consistency and ease of record-keeping.
Saves us time; allows for consistency and ease of record-keeping.
Pros
Ease of use. This software is making our work much easier for the person inputting the work order and the employee performing the work.
Cons
My use of the software is limited so I do not have any complaints.
Response from MRI Software
Thanks for the awesome review, Margaret! We work hard to meet the expectations of our customers, and we're so happy to hear that NETfacilities saves you time, allows for consistency, and helps with record-keeping. Thanks for being a great customer!
- Industry: Utilities
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
It's hard to set up because you have to play with it to understand how to set it up.
Reviewed on 2017/07/27
It made us think about our system flow. It also challenged us. I'm still waiting to go live due to...
It made us think about our system flow. It also challenged us. I'm still waiting to go live due to errors.
Pros
I love the potential to streamline work flow using a phone. The guys are excited about the digital app. They want the app to include more features - as in they don't want to need a computer. I'm not sure how realistic that is as a wish. I would also love an offline option that can sync for new records only! That way the guys wouldn't have to rely on cell phone coverage which can be spotty at times.
Cons
The number of glitches we find and because we rely on work orders to invoice it's been difficult to set up a full process. Many situations of two steps forward one back. It's hard to keep staff motivated when every step has to have troubleshooting completed. I had to give low value for money because of the length of time we've taken to vet the software before we can go live.
NetFacilities FAQs
Below are some frequently asked questions for NetFacilities.Q. What type of pricing plans does NetFacilities offer?
NetFacilities offers the following pricing plans:
- Starting from: US$45.00/month
- Pricing model: Subscription
- Free Trial: Available
NETfacilities offers both a Standard and a Premium Implementation Service. STANDARD: 3 user minimum starting at $45 /month Work Order Management Reporting Analysis Calendar Scheduling Role Based User Access Mobile App Customized KPI Dashboard Site Management Data Export Admin Roles & Task Assignment File Storage Resource Reservations Asset Management Preventive Maintenance Video Training Email Support Self-Guided Implementation PREMIUM: 3 user minimum starting at $75 /month. Includes everything in Standard packaging, PLUS: Mass Close-Out of Work Orders Vendor Cost Tab Inventory Tracking Auto-Generated Reports Parent / Child Relationship Downtime Tracking Tenant and Staff Portal Key and Lock Management Unlimited File Storage Language Customization Vendor Management Custom Color Scheme Logo Branding Training / Unlimited Video Unlimited Customer Support Assisted Set-Up & Implementation
Q. Who are the typical users of NetFacilities?
NetFacilities has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does NetFacilities support?
NetFacilities supports the following languages:
English
Q. Does NetFacilities support mobile devices?
NetFacilities supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does NetFacilities integrate with?
We do not have any information about what integrations NetFacilities has
Q. What level of support does NetFacilities offer?
NetFacilities offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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