The award-winning Bigfoot CMMS, named a Gold "Product of the Year" by Plant Engineering, is a cloud solution for managing the asset, facility, and safety management needs of maintenance organizations worldwide. The solution has been produced by New Hampshire-based Smartware Group since 2002.
Functions of Bigfoot CMMS include a native mobile app for Android and iOS tablets and smartphones, asset and equipment management, preventive and predictive maintenance management, work order management, inventory management, purchasing, and reporting, all within one complete solution. As a highly scalable solution, Bigfoot works well for single sites as well as multiple sites located around the globe and offers multiple languages, a range of security settings, location-based work orders, advanced workflows, and more to accommodate your unique requirements.
Take your maintenance operations on-the-go with the Bigfoot mobile app by leveraging its:
- Camera integration for easy image uploads and attachments
- QR code scanning
- Geo-tagging for the visual mapping of assets, parts, and work orders
- Offline work order editing
- Labor timers for real-time labor data capture
- Onhand inventory availability
Users of all types and roles - across departments - may access Bigfoot to submit maintenance requests, track external contractors and service providers, submit/approve purchase orders, access CapEx projects, and input or verify safety or inspection programs, for example.
Bigfoot CMMS works well as an enterprise solution for manufacturers, distributors, energy and utilities organizations, data centers, and mining companies.
CMMS is really about asset management. At the very core of a CMMS is the Asset Registry. Repair materials, organic resources, contractors, scheduling components....virtually all other elements of the CMMS exist to organize and administer to the assets. The unique features and high degree of configurational control found in Bigfoot make it the smartest choice for Enterprise Asset Management (EAM) I have ever worked with.
Many CMMS are cloud based, and many also work with mobile devices. However, Bigfoot's approach to mobile devices and the cloud is a mobile "app" that sets it apart from every other CMMS. The Bigfoot mobile app gives greater functionality without an internet connection than every other CMMS I evaluated by far!
In this age of "Software As A Service" (SAAS) and cloud computing, service after the sale becomes extremely important. If there are language barriers or time zone differences that interfere with problem resolution, your plant maintenance may suffer for it. Bigfoot's approach to support is to assign a "Customer Success Manager" to each account. Our Customer Success Manager takes an active role in ensuring their technical services department gives us the caliber of support we deserve. They also go to great lengths to ensure we understand how to properly use the CMMS.
CMMS costs vary almost as greatly as the number of CMMS available. Bigfoot's pricing comes in at the lower/midpoint of the CMMS cost scale. This will ultimately mean our business will do a "feature rich" CMMS implementation for less than half the cost of some other CMMS suites.
Bigfoot's greatest feature is its configurational control. In the real world, there is no such thing as a perfect implementation any tweaks/adjustments that need to be made after the "go live" event are easily accomplished. Combine it's configurability with the world class reporting capability (again delivered at a very reasonable price point) and you find yourself looking at a very cost effective CMMS!
OSH Module and HIGH degree of configurability!
Repairable Material Items management needs more work.
Many thanks, Wayne! We appreciate your thorough assessment!
We have used Bigfoot for our CMMS needs for a number of years but not to its fullest capability. Recently we have made the decision as a corporation to improve our maintenance procedures and as a result our Bigfoot CMMS system is expected to play a major support role in changing our maintenance operations. Over the last few months we have been re-configuring the system and the Customer Support group has been very active in assisting us. When we call support there were two system professionals who have always been able to answer our questions and walk us through the necessary steps to accomplish our goals. Additionally, we have recommended some functionality upgrades to their Mobile App and you can tell that they listened to our requests and look to make these changes available in later releases. Smartware is a great company to do business with and Bigfoot is a great CMMS to meet our maintenance needs.
Easy of use
Speed, Limited functionality on the Mobile App
Your feedback is most welcome, Dan - we're happy to serve you!
This software helps to log data, record maintenance tasks, track all assets and parts, etc. I am still learning all the capabilities that Bigfoot CMMS has to offer. I will say that when I get stuck and can't navigate the program through the help feature, the customer service team is quick and eager to lend a hand. Overall I am very pleased with the features that Bigfoot supplies to us.
The software makes it easy to record all maintenance tasks and keep track of anything done on equipment. It also helps control the parts inventory.
The speed of the software when navigating the pages is the biggest bottleneck in the flow of using the system. I also struggle navigating the pages, you must be exact on what numbers or titles you search for.
Basically, the same functionality as much more expensive CMMS programs. I used MAXIMO for many years and Bigfoot performs as well or better for a lot less.
Very easy to learn and use. Fits our organization perfectly. My older maintenance technicians who never had any CMMS experience were very reluctant of this new thing. Paper works, why change? After about six months their attitude changed dramatically. Now that they are used to it they love it. One of my techs said to take it away would be like cutting my legs off.
Not really a con but sometimes to build the correct lists in the right place takes some time. I t's just a matter of spending time.
Thank you, Michael! Your feedback is greatly appreciated!
To date our experience with the Bigfoot CMMS has been very good. The support personnel are excellent. We are continuing to modify our set up since we have both wastewater and drinking water assets to maintain. We hope to streamline some items since we operate with a small crew responsible for everything. In managing our budget, tracking inventory of materials and including special instructions for specific equipment is helpful.
ability to insert specific instructions for equipment that receives infrequent maintenance, and the ability to attach material lists to them, such as a specific quantity/type oil/filter/etc. Appears excellent for municipalities that have multiple crews performing maintenance at a variety of locations at same time.
A bit overwhelming and large for small systems with small crew sizes.
Your review is appreciated, Neil. The Smartware Group Consulting team works diligently to ensure the powerful functionality of Bigfoot CMMS is configured in any easy-to-use, intuitive fashion to specifically suit your team's needs; feel free to contact the team at [email protected] with any requests for assistance.
Contact Bigfoot for pricing information or a quote
• As an asset-centric solution, Bigfoot is well-equipped to handle the intricate needs of asset-intensive organizations.
• Bigfoot CMMS is a highly-scalable solution, with the option to add unlimited users, sites/regions/locations, assets, parts, or equipment.
• Preventive maintenance may be calendar-based, use a meter reading approach, or a combination of the two; Job Planner function gives the drag-and-drop ability to schedule labor and work based on availability, skill set, and more.
• PM tasks can range from basic to complex, depending upon the needs of your organization and the types of assets/equipment managed.
• Track all spare parts inventory with Bigfoot's inventory management and purchasing functions and maintain the threshold requirement of each component in inventory all the time.
Below are some frequently asked questions for Bigfoot CMMS.
Bigfoot CMMS offers the following pricing plans:
Starting from: US$7 500,00
Pricing model: Subscription
Free Trial: Available
Contact Bigfoot for pricing information or a quote
Bigfoot CMMS offers the following features:
Bigfoot CMMS has the following typical customers:
Large Enterprises, Mid Size Business
Bigfoot CMMS supports the following languages:
Bigfoot CMMS has the following pricing plans:
Bigfoot CMMS supports the following devices:
Android, iPhone, iPad
We do not have any information about what integrations Bigfoot CMMS has
Bigfoot CMMS offers the following support options:
Knowledge Base, Online Support, Phone Support, Video Tutorials