Q Ware CMMS

Maintain Excellence

4,6 /5 (45 reviews) Write a Review!

Q Ware CMMS Overview

What is Q Ware CMMS?

Q Ware CMMS embraces a new kind of software experience that focuses on improving your facility operations while staying true to your unique way of doing things. We support your goal of maintaining excellence and we're here to help you create a responsive maintenance operation that works for your team. Starting at just $100/month, Q Ware provides 5 free user accounts, unlimited requester accounts, and tons of other free features. Reach out today to set up a demo and a free trial.

Request System

Q Ware CMMS provides individual accounts for employees to be able to submit and review their requests. Work orders are funneled into a single workspace that makes it easy for facilities teams to manage on a day-to-day. Requester accounts are free and unlimited.

Asset Management

Work orders are tracked against each asset and location in the system allowing your team to show proof of compliance and generate reports showing common problems. Procedures can be uploaded to asset records to ensure work quality is consistent.

PM Scheduling

Work order schedules can be created against assets and locations using any time-based rules. Scheduled PM work orders are generated automatically and contain asset demographics, documentation, and procedures for completing maintenance tasks.

Custom Reporting

The Q Ware custom reporting tool allows your team to analyze your operational performance and manage costs. Graphs and charts can be added to reports to visualize your data, report settings can be saved to run them again later, and reports can be exported or printed.

Custom Workflows

Workflows for managing maintenance requests are customized for each Q Ware customer. Form fields, work order statuses, email templates and triggers, table views, and user privileges can all be set up to fit your unique operation. As your needs change, so will Q Ware.

Mobile Ready

Q Ware CMMS is a fully mobile application meaning it can be used anywhere from any device with a WiFi or data connection. Manage requests and run reports from your desk, on the go, or at home. Requesters can submit requests from their personal devices.

Q Ware CMMS Overview

Pricing

Starting from
US$100,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing is based on facility team size and the number of applications.

Get started with our Work Order application and 5 free user accounts for $100/month. Requester only accounts are free and unlimited.


Q Ware CMMS Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Customizable Work Request Form
Work Order Comments
Assigning Labor Hours
Asset Management
Work Order Calendar
Managing PM Schedules
Custom Reporting
Q Ware CMMS video Q Ware CMMS video Q Ware CMMS video Q Ware CMMS video Q Ware CMMS screenshot: Customizable Work Request Form Q Ware CMMS screenshot: Work Order Comments Q Ware CMMS screenshot: Assigning Labor Hours Q Ware CMMS screenshot: Asset Management Q Ware CMMS screenshot: Work Order Calendar Q Ware CMMS screenshot: Managing PM Schedules Q Ware CMMS screenshot: Custom Reporting

Q Ware CMMS Reviews

Q Ware CMMS Reviews

Overall rating
4,6
/
5
Excellent
30

Very good
14

Average
1

Poor
0

Terrible
0

Value for Money
4,8
Features
4,6
Ease of Use
4,6
Customer Support
4,8
98% recommended this app
John P.

Q Ware CMMS Excels!

I have used Q WARE CMMS for over 15 years now. This spans two different employers. I find them to be the very best in customer support and respond quickly to your needs. They still treat each customer with individual care.


Cyril G.

Berlin CSD - Electronic Work Order Program

Overall, we have been very pleased with the product and its functionality for the Berlin CSD. The teaching and support staff love the feedback, and I have a much better accountability of my maintenance staff; the jobs they do; and the time it takes to complete those tasks.


Michael T.

Product review

I am very pleased with the product. Have been using it for approximately 4 years now. The event & work order module has been very well received by a variety of users. Thanks


Rich H.

The customer service is everything

We chose qware because we needed a system that would send email communications to hold folks accountable. It worked! With QWARE multiple people have access to the same information simultaneously, and then as the info is updated (and projects worked-on) a stream of communications easily inform us all.


Michael B.

QWare does what you need, but just that.

QWare was a necessary implementation for our maintenance department. They needed a way to handle, track, and print off information for our maintenance staff. This software was a good solution for a department that had minimal tracking and offers of support.

When our IT Department was integrated, things didn't go as well. Our IT department was used to a "Ticketing" system, and ticketed everything. Users didn't often pre-create tickets, they called and needed help. IT tracked everything, even if the reports were a little more cumbersome to visualize. But QWare being a Work Order system, it encouraged users to create work orders, and then IT would react.

It slowed down their processes, reduced their tracking, and ultimately their efficiency. Now we have less data and less information to predict from.


John P.
Industry: Utilities
Company size: 11-50 Employees

Q Ware CMMS Excels!

Used Daily for 2+ years
Reviewed on 2020/10/15
Review Source: Capterra

I have used Q WARE CMMS for over 15 years now. This spans two different employers. I find them to be the very best in customer support and respond quickly to your needs. They still treat each customer with individual care.

Pros

Ease of use
Superior Customer Support
Inexpensive as compared to other CMMS

Cons

I honestly don't have any cons. They continue to amaze me.

Response from C&S Companies, Q Ware Group

Thanks John! You've been a great supporter and we appreciate your business. We'll continue to focus on individual care. Stay Safe.

Q Ware Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Cyril G.
Industry: Education Management
Company size: 51-200 Employees

Berlin CSD - Electronic Work Order Program

Used Daily for 2+ years
Reviewed on 2020/10/06
Review Source: Capterra

Overall, we have been very pleased with the product and its functionality for the Berlin CSD. The teaching and support staff love the feedback, and I have a much better accountability of my maintenance staff; the jobs they do; and the time it takes to complete those tasks.

Pros

* Welcoming and friendly sales team, easy to work with and very knowledgeable.
* Easily installed and adapted to our facilities
* Training and use for all school district staff was easy, with very few questions and/or complaints
* Have seen a dramatic increase in the number of Work Orders being submitted by staff for items that need to be done or receive attention.
* Program provides feedback to the Requestor / Other Administrators which has proven to be very favorable

Cons

* Some changes to programming have to go back through the Company versus being able to make them yourself

Response from C&S Companies, Q Ware Group

Hi Cyril,

Thank you for the feedback. We hope you and your district are navigating COVID alright. We appreciate your business over the years and please reach out if there is anything we can do to make Q work better for you. Thanks again and stay safe.

Q Ware Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael T.

Product review

Reviewed on 2015/01/28
Review Source: Capterra

I am very pleased with the product. Have been using it for approximately 4 years now. The event & work order module has been very well received by a variety of users. Thanks

Rating breakdown

Ease of Use
Customer Support

Rich H.
Industry: Government Administration
Company size: 51-200 Employees

The customer service is everything

Used Daily for 2+ years
Reviewed on 2020/10/06
Review Source: Capterra

We chose qware because we needed a system that would send email communications to hold folks accountable. It worked! With QWARE multiple people have access to the same information simultaneously, and then as the info is updated (and projects worked-on) a stream of communications easily inform us all.

Pros

The reporting features are my second favorite feature, because the customer is support is amazing. I am not talking about work around and duct tape. I am talking about getting help and advice on solving complicated workflow for my organization so that that solutions create data streams and analysis tools.

Cons

The con is so minute it's almost not worth mentioning. When I download a report, it includes a totals line in the csv. Ok. No bid deal because I can delete the totals line before I Power Query the report into my analysis.

Response from C&S Companies, Q Ware Group

Hi Rich,

Thank you for the honest review. We appreciate your business. As always, if there is anything you need going forward or ideas you have to make Q better for you, please don't hesitate to reach out. Stay safe.

Q Ware Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael B.
Industry: Education Management
Company size: 51-200 Employees

QWare does what you need, but just that.

Used Weekly for 2+ years
Reviewed on 2019/07/31
Review Source: Capterra

QWare was a necessary implementation for our maintenance department. They needed a way to handle, track, and print off information for our maintenance staff. This software was a good solution for a department that had minimal tracking and offers of support.

When our IT Department was integrated, things didn't go as well. Our IT department was used to a "Ticketing" system, and ticketed everything. Users didn't often pre-create tickets, they called and needed help. IT tracked everything, even if the reports were a little more cumbersome to visualize. But QWare being a Work Order system, it encouraged users to create work orders, and then IT would react.

It slowed down their processes, reduced their tracking, and ultimately their efficiency. Now we have less data and less information to predict from.

Pros

QWare is a simple solution for work orders, facilities, and calendar management. We primarily use the work order function for IT Departments, and our Maintenance Departments. Our maintenance workers are able to use the software with minimal training, as are our faculty. It works, and does the job it's intended to do.

Cons

As a work order system, I find the software dated. The concept follows a good replacement from a Work Order paper system to an electronic system. It does that just fine. But the interface is only acceptable, and just serves its purposes. It does not go above and beyond, and nothing about the software will wow anyone. It's just adequate.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

User recommendation
9,2/10
Based on 45 user ratings
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Q Ware CMMS Pricing

Q Ware CMMS Pricing

Starting from
US$100,00/month
Free Trial
Subscription
Value for money

Pricing is based on facility team size and the number of applications.

Get started with our Work Order application and 5 free user accounts for $100/month. Requester only accounts are free and unlimited.

Pricing is based on facility team size and the number of applications.

Get started with our Work Order application and 5 free user accounts for $100/month. Requester only accounts are free and unlimited.

Value for Money
4,8/5
Based on 45 user ratings
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Q Ware CMMS Features

Q Ware CMMS Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,6/5
Based on 45 user ratings
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Categories

Additional information for Q Ware CMMS

Additional information for Q Ware CMMS

Key features of Q Ware CMMS

  • Custom work order reports
  • Customizable modules
  • Data can be imported and exported to and from the database
  • Document storage
  • Emails sent automatically when work orders change status
  • Event calendars
  • Fixed asset management
  • Home screen dashboard
  • Maintenance scheduling software
  • Mass emails
  • Mobile work order management
  • Regulate user permissions and software access
  • SSL compliant
  • Work order graphs/charts
  • Work order management

Benefits

- Easily manage day-to-day work requests and preventive maintenance tasks to stay ahead of work loads.

- Automated communications make it easy to keep everyone informed or work order statuses.

- Asset work history tracking is done automatically.

- Digital library to store necessary references and documents for easy access and attach to work orders.

- Real-time data that can be reported on at any time.

Q Ware CMMS FAQs

Q Ware CMMS FAQs

Below are some frequently asked questions for Q Ware CMMS.

Q. What type of pricing plans does Q Ware CMMS offer?

Q Ware CMMS offers the following pricing plans:

Starting from: US$100,00/month

Pricing model: Subscription

Free Trial: Available

Pricing is based on facility team size and the number of applications. Get started with our Work Order application and 5 free user accounts for $100/month. Requester only accounts are free and unlimited.

Q. What are the main features of Q Ware CMMS?

Q Ware CMMS offers the following features:

  • Custom work order reports
  • Customizable modules
  • Data can be imported and exported to and from the database
  • Document storage
  • Emails sent automatically when work orders change status
  • Event calendars
  • Fixed asset management
  • Home screen dashboard
  • Maintenance scheduling software
  • Mass emails
  • Mobile work order management
  • Regulate user permissions and software access
  • SSL compliant
  • Work order graphs/charts
  • Work order management

Q. Who are the typical users of Q Ware CMMS?

Q Ware CMMS has the following typical customers:

Small Business, Public Administrations, Non Profit, Mid Size Business

Q. What languages does Q Ware CMMS support?

Q Ware CMMS supports the following languages:

English

Q. What type of pricing plans does Q Ware CMMS offer?

Q Ware CMMS has the following pricing plans:

Subscription

Q. Does Q Ware CMMS support mobile devices?

We do not have any information about what devices Q Ware CMMS supports

Q. What other apps does Q Ware CMMS integrate with?

We do not have any information about what integrations Q Ware CMMS has

Q. What level of support does Q Ware CMMS offer?

Q Ware CMMS offers the following support options:

Knowledge Base, Phone Support, Online Support, Video Tutorials, FAQs, Forum