Q Ware CMMS Overview
What is Q Ware CMMS?
Q Ware CMMS embraces a new kind of software experience that focuses on improving your facility operations while staying true to your unique way of doing things. We support your goal of maintaining excellence and we're here to help you create a responsive maintenance operation that works for your team. Starting at just $100/month, Q Ware provides 5 free user accounts, unlimited requester accounts, and tons of other free features. Reach out today to set up a demo and a free trial.
Request System
Q Ware CMMS provides individual accounts for employees to be able to submit and review their requests. Work orders are funneled into a single workspace that makes it easy for facilities teams to manage on a day-to-day. Requester accounts are free and unlimited.
Asset Management
Work orders are tracked against each asset and location in the system allowing your team to show proof of compliance and generate reports showing common problems. Procedures can be uploaded to asset records to ensure work quality is consistent.
PM Scheduling
Work order schedules can be created against assets and locations using any time-based rules. Scheduled PM work orders are generated automatically and contain asset demographics, documentation, and procedures for completing maintenance tasks.
Custom Reporting
The Q Ware custom reporting tool allows your team to analyze your operational performance and manage costs. Graphs and charts can be added to reports to visualize your data, report settings can be saved to run them again later, and reports can be exported or printed.
Custom Workflows
Workflows for managing maintenance requests are customized for each Q Ware customer. Form fields, work order statuses, email templates and triggers, table views, and user privileges can all be set up to fit your unique operation. As your needs change, so will Q Ware.
Mobile Ready
Q Ware CMMS is a fully mobile application meaning it can be used anywhere from any device with a WiFi or data connection. Manage requests and run reports from your desk, on the go, or at home. Requesters can submit requests from their personal devices.
Q Ware CMMS Overview
Pricing
Pricing options
Pricing is based on facility team size and the number of applications.
Get started with our Work Order application and 5 free user accounts for $100/month. Requester only accounts are free and unlimited.
Q Ware CMMS Features
Media
Q Ware CMMS Reviews
Q Ware CMMS Reviews
Q Ware CMMS Excels!
I have used Q WARE CMMS for over 15 years now. This spans two different employers. I find them to be the very best in customer support and respond quickly to your needs. They still treat each customer with individual care.
The customer service is everything
We chose qware because we needed a system that would send email communications to hold folks accountable. It worked! With QWARE multiple people have access to the same information simultaneously, and then as the info is updated (and projects worked-on) a stream of communications easily inform us all.
Product review
I am very pleased with the product. Have been using it for approximately 4 years now. The event & work order module has been very well received by a variety of users. Thanks
Berlin CSD - Electronic Work Order Program
Overall, we have been very pleased with the product and its functionality for the Berlin CSD. The teaching and support staff love the feedback, and I have a much better accountability of my maintenance staff; the jobs they do; and the time it takes to complete those tasks.
QWare does what you need, but just that.
QWare was a necessary implementation for our maintenance department. They needed a way to handle, track, and print off information for our maintenance staff. This software was a good solution for a department that had minimal tracking and offers of support.
When our IT Department was integrated, things didn't go as well. Our IT department was used to a "Ticketing" system, and ticketed everything. Users didn't often pre-create tickets, they called and needed help. IT tracked everything, even if the reports were a little more cumbersome to visualize. But QWare being a Work Order system, it encouraged users to create work orders, and then IT would react.
It slowed down their processes, reduced their tracking, and ultimately their efficiency. Now we have less data and less information to predict from.
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Q Ware CMMS Excels!
Pros
Ease of use
Superior Customer Support
Inexpensive as compared to other CMMS
Cons
I honestly don't have any cons. They continue to amaze me.
Response from C&S Companies, Q Ware Group
Thanks John! You've been a great supporter and we appreciate your business. We'll continue to focus on individual care. Stay Safe.
Q Ware Team
The customer service is everything
We chose qware because we needed a system that would send email communications to hold folks accountable. It worked! With QWARE multiple people have access to the same information simultaneously, and then as the info is updated (and projects worked-on) a stream of communications easily inform us all.
Pros
The reporting features are my second favorite feature, because the customer is support is amazing. I am not talking about work around and duct tape. I am talking about getting help and advice on solving complicated workflow for my organization so that that solutions create data streams and analysis tools.
Cons
The con is so minute it's almost not worth mentioning. When I download a report, it includes a totals line in the csv. Ok. No bid deal because I can delete the totals line before I Power Query the report into my analysis.
Response from C&S Companies, Q Ware Group
Hi Rich,
Thank you for the honest review. We appreciate your business. As always, if there is anything you need going forward or ideas you have to make Q better for you, please don't hesitate to reach out. Stay safe.
Q Ware Team
Product review
I am very pleased with the product. Have been using it for approximately 4 years now. The event & work order module has been very well received by a variety of users. Thanks
Berlin CSD - Electronic Work Order Program
Overall, we have been very pleased with the product and its functionality for the Berlin CSD. The teaching and support staff love the feedback, and I have a much better accountability of my maintenance staff; the jobs they do; and the time it takes to complete those tasks.
Pros
* Welcoming and friendly sales team, easy to work with and very knowledgeable.
* Easily installed and adapted to our facilities
* Training and use for all school district staff was easy, with very few questions and/or complaints
* Have seen a dramatic increase in the number of Work Orders being submitted by staff for items that need to be done or receive attention.
* Program provides feedback to the Requestor / Other Administrators which has proven to be very favorable
Cons
* Some changes to programming have to go back through the Company versus being able to make them yourself
Response from C&S Companies, Q Ware Group
Hi Cyril,
Thank you for the feedback. We hope you and your district are navigating COVID alright. We appreciate your business over the years and please reach out if there is anything we can do to make Q work better for you. Thanks again and stay safe.
Q Ware Team
QWare does what you need, but just that.
QWare was a necessary implementation for our maintenance department. They needed a way to handle, track, and print off information for our maintenance staff. This software was a good solution for a department that had minimal tracking and offers of support.
When our IT Department was integrated, things didn't go as well. Our IT department was used to a "Ticketing" system, and ticketed everything. Users didn't often pre-create tickets, they called and needed help. IT tracked everything, even if the reports were a little more cumbersome to visualize. But QWare being a Work Order system, it encouraged users to create work orders, and then IT would react.
It slowed down their processes, reduced their tracking, and ultimately their efficiency. Now we have less data and less information to predict from.
Pros
QWare is a simple solution for work orders, facilities, and calendar management. We primarily use the work order function for IT Departments, and our Maintenance Departments. Our maintenance workers are able to use the software with minimal training, as are our faculty. It works, and does the job it's intended to do.
Cons
As a work order system, I find the software dated. The concept follows a good replacement from a Work Order paper system to an electronic system. It does that just fine. But the interface is only acceptable, and just serves its purposes. It does not go above and beyond, and nothing about the software will wow anyone. It's just adequate.
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Q Ware CMMS Pricing
Q Ware CMMS Pricing
Pricing is based on facility team size and the number of applications.
Get started with our Work Order application and 5 free user accounts for $100/month. Requester only accounts are free and unlimited.
Pricing is based on facility team size and the number of applications.
Get started with our Work Order application and 5 free user accounts for $100/month. Requester only accounts are free and unlimited.
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Q Ware CMMS Features
Q Ware CMMS Features
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Categories
Categories
Additional information for Q Ware CMMS
Additional information for Q Ware CMMS
Key features of Q Ware CMMS
- Custom work order reports
- Customizable modules
- Data can be imported and exported to and from the database
- Document storage
- Emails sent automatically when work orders change status
- Event calendars
- Fixed asset management
- Home screen dashboard
- Maintenance scheduling software
- Mass emails
- Mobile work order management
- Regulate user permissions and software access
- SSL compliant
- Work order graphs/charts
- Work order management
Benefits
- Easily manage day-to-day work requests and preventive maintenance tasks to stay ahead of work loads.
- Automated communications make it easy to keep everyone informed or work order statuses.
- Asset work history tracking is done automatically.
- Digital library to store necessary references and documents for easy access and attach to work orders.
- Real-time data that can be reported on at any time.
Q Ware CMMS FAQs
Q Ware CMMS FAQs
Below are some frequently asked questions for Q Ware CMMS.
Q. What type of pricing plans does Q Ware CMMS offer?
Q Ware CMMS offers the following pricing plans:
Starting from: US$100,00/month
Pricing model: Subscription
Free Trial: Available
Pricing is based on facility team size and the number of applications. Get started with our Work Order application and 5 free user accounts for $100/month. Requester only accounts are free and unlimited.
Q. What are the main features of Q Ware CMMS?
Q Ware CMMS offers the following features:
- Custom work order reports
- Customizable modules
- Data can be imported and exported to and from the database
- Document storage
- Emails sent automatically when work orders change status
- Event calendars
- Fixed asset management
- Home screen dashboard
- Maintenance scheduling software
- Mass emails
- Mobile work order management
- Regulate user permissions and software access
- SSL compliant
- Work order graphs/charts
- Work order management
Q. Who are the typical users of Q Ware CMMS?
Q Ware CMMS has the following typical customers:
Small Business, Public Administrations, Non Profit, Mid Size Business
Q. What languages does Q Ware CMMS support?
Q Ware CMMS supports the following languages:
English
Q. Does Q Ware CMMS support mobile devices?
We do not have any information about what devices Q Ware CMMS supports
Q. What other apps does Q Ware CMMS integrate with?
We do not have any information about what integrations Q Ware CMMS has
Q. What level of support does Q Ware CMMS offer?
Q Ware CMMS offers the following support options:
Knowledge Base, Phone Support, Online Support, Video Tutorials, FAQs, Forum
I have used Q WARE CMMS for over 15 years now. This spans two different employers. I find them to be the very best in customer support and respond quickly to your needs. They still treat each customer with individual care.