On-premises and web-based maintenance management solution
4.2/5 (121 reviews)ManagerPlus is a preventive maintenance and work order management solution for organizations and enterprises of all sizes. The solution is offered by a U.S.-based developer, and is highly customizable, enabling it to be used in a wide-range of industrial sectors such as manufacturing, construction, mining & natural resources, fleet, hospitality and property management.
With ManagerPlus, users can automate their maintenance schedules, manage work orders, monitor inventory, report on data trends, align resources, and easily review and report on complete work history for every asset. The system can send customized notifications to staff when maintenance is due, when a work order reaches a certain status, and other events that require a timely response.
Managers can monitor maintenance by hours, days or odometer and generate a wide variety of maintenance reports. Users can create a profile for each asset, with detailed information on the asset's category, type, and other descriptive details, as well as photos, manuals/instructions, associated routine maintenance schedules, and a complete record of all the work that has been done on that asset.
The system makes inventory management simple, enabling users to keep track of stock levels for all parts, and can even automatically reorder parts when levels fall below the acceptable range. Various costing methods such as LIFO, FIFO, rolling average or last cost, are available to choose from.
ManagerPlus is a modular solution which links asset management, maintenance management, inventory and purchasing functions together into a single offering. It is available on two different platforms; ManagerPlus Desktop, which is installed locally/on-premise, and ManagerPlus Cloud, which is a SaaS-based solution. The software also includes ManagerPlus mobile app for Android and iOS users to manage work orders in real time.
Pros
Easy to learn to use and train others. The reporting functionality is great, especially for work order repairs in order to find past work that has been done on our trucks. Able to run log reports for fuel, engine hours etc with ease. Entering work order info is easy as well as entering fuel, mileage and engine hours in the logs.
Cons
I don't like the fact that i have to use my mouse so much when entering work orders. I feel like the task would flow much smoother if I could hit F keys to move to a different tab or drop down list etc rather than having to stop typing to use the mouse to get to the next area I want to be in. I wish I could import spreadsheet data to the log module rather than having to print the spreadsheet and then key it all in manually ( but i hear thats available in the upgraded version ).
It gives our fleet crew chance to manage all assets and be proactive with all schedule vehicle maintenance.
Pros
We started using Manger Plus 20 years ago when it was DOS based application. Over the years software has been converted to a user-friendly GUI application, users feedback was incorporated into product's functionality. You can create user defined custom fields which is very helpful. Great search engine. Recently we integrated it with our Active Directory, user can log in to the application with their Windows creds. Quick and responsive US based support is a BIG plus.
Cons
Sometimes reporting provides too much info. Besides that, it is a great product. 20 years in service and counting.
ManagerPlus provide monitoring and controlling of the DC Court's Equipment Preventative Maintenance Program. We are using the cloud version of the program and recently added the mobile application. Implementation was straight forward even with over 1000 assets and last month generated over 100 work orders from the Preventive Maintenance Schedules.
There are a numerous benefits that our organization is getting by using this software. We were able to consolidate all equipment information. We successfully used the Work Order module for some time and now are in the process of implementing the schedules and inventory modules.
For the basic user the simplicity of the program does not represent a challenge once is familiar with its layout. From the administrator perspective is a little more challenging but once the assets are uploaded the program offers a number of ways to review the data. Information can be viewed in the screen or there a number of reports that can be generated from the different modules. The reports also can be customized with some limitations. Data can be arranged in different ways but settings are not maintain once the page is reload.
The mobile application is basic and is more challenging to navigate. It should be and option to key in the asset number for review; the only option to get asset information is by barcode scanning. We trying to find out the best way to display work orders and looks like this will be possible by setting up favorites.
The customer support is excellent. Calls are always answered in a timely manner and the operator always provide the necessary information to solve the problem. The on-line support offers a number of videos and training opportunities.
Overall is a great software
Pros:
Manager+ was one of the few CMMS packages out there that still supports a software client installation with an option to host the database on our own server. Most of the competition now only offers web browser based systems that are often clunky and slower to load, plus many require costly subscriptions with cloud-only licensing schemes. Manager+ licensing strategies are all very straight forward, and while they do offer cloud hosting and a browser based interface along with a client option, you can host the database on your own server to avoid the subscription costs. The client interface runs quickly on a average PC, plus its intuitive and easy to learn without being watered down. Manager+ offers informative and helpful training as an option that is well worth the cost. Their tech support has also been top notch.
Cons:
On the flip-side, their "notify" module provides automatic e-mail notifications and reports which can be useful, but functionality is admittedly very limited in capability since it operates only on predefined templates, offering nearly no opportunity for customization. Only a few of the templates can be sent to non-user email addresses. I'd really like to see more customizable e-mail notifications along with the ability to send any report automatically to any email address. I'm told that their plan is to continue to develop this fairly new notify module, which is good news since it's the only real weak point of the product.
Conclusion:
We spent a lot of time evaluating the pros and cons of Manager+ vs. their competition, and for our needs, I'm totally confident that Manager+ was a great choice. All things considered, I've been very happy with this product.
It is very expensive for the annual Customer Support that I might use once per year; but if you do utilize customer Service they are excellent. It is not a very user friendly program as errors are easy to make, and very difficult to correct.
Pros
Very versatile for various tracking record keeping. The screen set up is very easy to see/read (this is not true with a different new software i am using, so I do appreciate Manager's screen)
Cons
Very easy to make errors, very difficult to correct errors.
Basic plan: $33/user/month
Professional plan: $65/user/month
Enterprise plan: $125/user/month
(All plans billed annually)
Below are some frequently asked questions for ManagerPlus.
ManagerPlus offers the following pricing plans:
Starting from: US$33,00/month
Pricing model: Subscription
Free Trial: Not Available
Basic plan: $33/user/month
Professional plan: $65/user/month
Enterprise plan: $125/user/month
(All plans billed annually)
ManagerPlus offers the following features:
ManagerPlus has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
ManagerPlus supports the following languages:
English, French, Portuguese, Spanish
ManagerPlus has the following pricing plans:
Subscription
ManagerPlus supports the following devices:
Android, iPhone, iPad
ManagerPlus integrates with the following applications:
ClearPathGPS, ClearPathGPS, GPS Insight, QuickBooks, SharePoint
ManagerPlus offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
I've been using this product for approximately 8 years now. I only use the work order, log and asset modules. We tried using the inventory module, however it does not function they way we would need it to, to serve our purpose. The module for assets is great. I would say it probably stores more info than we actually need. The work order and log modules I basically use on a daily basis. Over all I am satisfied with their functionality. I also like that this program hardly ever crashes or has technical issues. That to me, is a huge plus!