Maintenance Care

Facility maintenance, work orders & preventative maintenance

About Maintenance Care

Maintenance Care is a web-hosted facility maintenance software that helps businesses manage all of their work requests, assets and preventive maintenance. The easy to use interface will allow maintenance teams to track all aspects of their daily tasks without having to be computer experts.

Maintenance Care offers a variety of features including work order management, preventive maintenance, asset tracking and report dashboards. The software allows users to submit maintenance requests online. Maintenance teams can receive facility-wide requests directly from other users who discover potential issues. Team members are also notified automatically of preventive maintenance work requiring attention or new work requests. Users can access this software on their mobile devices too, making collaboration and communication easier.

Maintenance Care provides preventive maintenance features and creates comprehensive reporting to maintain high facility standards as per compliance regulations. Users can also attach documents, safety guidelines and instructional videos to preventive maintenance tasks for the maintenance team to review prior to starting work. The tool also helps in forecasting and budgeting for asset replacements and in capturing and accessing repair transaction history for any particular equipment.

Pricing starting from:

US$75,00

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Maintenance Care

Key benefits of Maintenance Care

  • Maintenance Care is a complete web-hosted facility maintenance software that helps in managing work requests, asset tracking, preventive maintenance and dashboard reporting.

  • The product has fully integrated mobile features that allow users to create and edit work orders through mobile devices and the data gets automatically synced with the main database.

  • Maintenance Care offers a FREE VERSION and you can get instant access to it without a credit card.

  • Maintenance Care offers frequency-based wireless sensors to get readings from any part of the facility and logs these readings into a web interface from where users can view the results as well as export them to Excel for further analysis.

  • The tool also provides dashboards that use visual analytics tools like pie charts and bar graphs to portray daily information about the operations and health of the facility.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$75,00

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Maintenance Care

    Images

    Maintenance Care Software - Maintenance Care provides scheduling tools
    Maintenance Care Software - Maintenance Care can be accessed on mobile devices using iMCare app
    Maintenance Care Software - Maintenance Care helps users create maintenance lists
    Maintenance Care Software - Maintenance Care helps users track assets by maintaining a record of all assets
    Maintenance Care Software - Maintenance Care lets users submit maintenance requests using a customized web form
    Maintenance Care Software - Maintenance Care offers dashboard reporting features
    Maintenance Care Software - Maintenance Care sends instant notifications to concerned users when needed
    View 8 more
    Maintenance Care video
    Maintenance Care Software - Maintenance Care provides scheduling tools Maintenance Care Software - Maintenance Care can be accessed on mobile devices using iMCare app Maintenance Care Software - Maintenance Care helps users create maintenance lists Maintenance Care Software - Maintenance Care helps users track assets by maintaining a record of all assets Maintenance Care Software - Maintenance Care lets users submit maintenance requests using a customized web form Maintenance Care Software - Maintenance Care offers dashboard reporting features Maintenance Care Software - Maintenance Care sends instant notifications to concerned users when needed

    Features

    Total features of Maintenance Care: 46

    • API
    • Activity Dashboard
    • Alerts/Notifications
    • Asset Lifecycle Management
    • Asset Tracking
    • Audit Trail
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Compliance Management
    • Contract/License Management
    • Cost Tracking
    • Customer Database
    • Customizable Forms
    • Customizable Reports
    • Data Import/Export
    • Dispatch Management
    • Document Management
    • Document Storage
    • Equipment Maintenance
    • Fixed Asset Management
    • Inventory Control
    • Inventory Management
    • Inventory Tracking
    • Job Management
    • Maintenance Scheduling
    • Mobile Access
    • Predictive Maintenance
    • Preventive Maintenance
    • Quotes/Estimates
    • Real Time Notifications
    • Real-time Updates
    • Recurring Appointments
    • Reporting & Statistics
    • Routing
    • Scheduling
    • Search/Filter
    • Service History
    • Status Tracking
    • Task Management
    • Task Scheduling
    • Technician Management
    • Third Party Integrations
    • Vendor Management
    • Work Order Creation
    • Work Order Management
    • Workflow Management

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    Reviews

    Overall rating

    4,5 /5
    (42)
    Value for Money
    4,8/5
    Features
    4,3/5
    Ease of Use
    4,6/5
    Customer Support
    4,8/5

    Already have Maintenance Care?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 42
    David J.
    Overall rating
    • Industry: Higher Education
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Maintenance Care at FMU

    Reviewed on 2020/09/09

    Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS...

    Maintaining over 850,000 square feet with a staff of 40 had proven to be difficult without a CMMS system. Since using Maintenance Care over the past year there is more accountability from facilities creating a very efficient and cost saving department.

    Pros

    Web-based - no support needed from IT. User friendly for those opening work orders and those receiving the work order - no major learning curve necessary. Excellent customer service and support.

    Cons

    We have not experience any major issues using the software. Would like to see a more streamlined process of notifying external vendors of assigned work orders.

    David W.
    Overall rating
    • Industry: Hospitality
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Maintenance Care Review for Retirement Living

    Reviewed on 2021/04/15

    We have had a great experience so far with Maintenance Care and have received very good feedback...

    We have had a great experience so far with Maintenance Care and have received very good feedback from our team members on site. We are now reporting on tasks stats to get better insight into where our time is being spent and how we can better serve and assist our teams.

    Pros

    The ease of use for our end users at the home levels. Our company did not have a digital platform previously to manage maintenance, and so it was crucial for us to choose a platform that would be very easy to manage for all levels of skill.

    Cons

    Some of the admin functions within the system aren't as user friendly to navigate. Reporting (creation of reports) could be a little clearer, and the functionality of digital check sheets to keep everything integrated into one system would be beneficial.

    Alternatives Considered

    Fiix, Yardi Voyager and Hippo CMMS

    Reasons for Switching to Maintenance Care

    We chose maintenance care for the basic functionality that we needed for our end users. Some of the other programs were a little too technical to navigate, and so we chose to stick with a more simplistic software that fulfilled our needs without all the unnecessary extras.
    Rhianne B.
    Overall rating
    • Industry: Hospitality
    • Company size: 1 001-5 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great support

    Reviewed on 2019/05/21

    We have solved huge problems related to communicating on task exsistance, progress, parts needed,...

    We have solved huge problems related to communicating on task exsistance, progress, parts needed, completion date and by who and when. I link invoices to tasks in comments and therefore track what we buy and need to invoice out for each task which also alerts employees to the arrival of parts. We can check our assigned to list and know who has the ball on tasks. The customer support is always there and friendly even if they cannot do anything to solve the problem:)

    Pros

    The ease of tracking jobs. the variety of search options and trackable inputs. The ability to assign jobs and track progress. The idea of having all information in one place. The top result is a way more streamlined way to communicate with the whole team on a variety of aspects.

    Cons

    It is unrefined. The usability of the app (there is no way to search)Also, no way for 3rd parties to search the request look-up page list. The spacing in the notes! and how new comments are added to top and bottom inconsistently. There are millions of small improvements that could be attended to that would make my job twice as nice, for instance, reports to be able to be auto generated with details included. Parts list population via excel import (rather than 2 weeks of manual input). There is no way to track billed and non billed tasks and I can't use the invoicing feature due to lack of PST. Also invoicing cannot split coding/costs for parts and labour. I was led to believe that my guys on the ground would have access to a wiki of information about assets and common problems but they cannot even access the space center from their mobile devices.

    Response from Maintenance Care

    Hi Rhianne,
    Thanks for the comments. I will try to respond to some of your comments on here (but there is a limit of characters), but I think many of your concerns can be addressed by speaking with one of our Support Techs (I will have one connect with you).

    The notes spacing issue on the app was a bug that is fixed, the Parts Excel upload is available. There is a way to track Billed or non-Billed jobs using Task Class, and your team should be able to access attached documents from the app, so I'm not sure why they are not able to. Again, I'm guessing our Support Techs may be able to help here.

    I am confident that we are able to resolve most if not all of your issues listed.

    Natasha S.
    Overall rating
    • Industry: Commercial Real Estate
    • Company size: 11-50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent product

    Reviewed on 2021/05/03

    Absolutely wonderful experience. Communication is easy, answers are quick.

    Absolutely wonderful experience. Communication is easy, answers are quick.

    Pros

    Creating new work orders is quick and easy. Overall use is easy to learn and execute.

    Cons

    You can't see enough lines of work orders. You can only see 15 jobs at once, then you have to scroll down. Also, I'd like to see ALL 'new' work orders (including the older ones) when I run a report.

    Alternatives Considered

    FMX and MaintainX

    Reasons for Choosing Maintenance Care

    Upkeep was very expensive and Maintenance Care does all we need.

    Switched From

    UpKeep

    Reasons for Switching to Maintenance Care

    Overall easy of use and price. Price is reasonable for what we need it to do for our Maintenance department.
    Daniel S.
    Overall rating
    • Industry: Wine & Spirits
    • Company size: 501-1 000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great and easy to use software

    Reviewed on 2021/04/22

    Pros

    Maintenance Care is very easy to use and navigate. Work orders can be generated and delegated very quickly and easily. The work order request link for other departments works great and requires little input to make a request.

    Cons

    I wish the program had the ability to assign due dates for work orders. It would be nice if the work order template was customizable, the ability to add a company logo and select which fields are printed on the order.

    Showing 5 reviews of 42 Read all reviews

    Maintenance Care FAQs

    Below are some frequently asked questions for Maintenance Care.

    Maintenance Care offers the following pricing plans:

    • Starting from: US$75,00
    • Pricing model: Free Version
    • Free Trial: Available

    Free edition - $0/per month Work order edition - $75/month Enterprise edition – Contact Maintenance Care for an enterprise pricing plan

    Maintenance Care has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

    Maintenance Care supports the following languages:

    English

    Maintenance Care supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Maintenance Care integrates with the following applications:

    10to8, Acuity Scheduling, Adobe Commerce, Airtable, Alchemer, Ambassador, Artichoke, AskNicely, BigCommerce, Birdeye, Buffer, Calendly, CallFire, CallHub, CheckMarket, Clio, Cyfe, Dasheroo, Deputy, Device Magic, Dispatch, Emburse Abacus, Enalyzer, Expensify, FluidSurveys, Formstack Forms, FreeAgent, FreshBooks, Front, Geckoboard, GetSiteControl, Gmail, Google Calendar, Google Forms, Gravity Forms, HighLine, Hiver, Interact, Jotform, Kajabi, Klipfolio, Lawcus, Leftronic, LemonStand, LessAccounting, Limo Anywhere, LinkedIn for Business, Marketizator, Maropost Commerce Cloud, Megaventory, MessageBird, Metatask, Microsoft 365, Microsoft Excel, Microsoft To Do, Netcore Email API, Nicereply, OneDrive, Onfleet, Outgrow, Parseur, Picreel, Plecto, Privy, Quickbooks Online, Quip, Reckon One, Resource Guru, Rezdy, Saasu, Salesmate, ScheduleOnce, ServiceM8, ShipStation, SignUpGenius, Skedda, SmartSurvey, Smartsheet, Streamtime, SuperSaaS, Survey Anyplace, SurveyMonkey, Tapfiliate, Teem, TextMagic, Trainerize, Trello, Twilio, Typeform, WHMCS, Wave Accounting, Wufoo, Xero, Yammer, YouCanBook.me, Zapier, Zoho Books, Zoho Forms, Zoho Invoice, Zoho Mail, appointlet

    Maintenance Care offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, Chat

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