MyVR Overview
What is MyVR?
Simplifying short-term rental management. MyVR offers property managers and owners all the operational tools they need to run their vacation rental business in one centralized dashboard. The software enables users to spend less time managing the day-to-day operations of their business and more time growing it. Ideal for property managers and owners with more than 10 properties.
MyVR’s direct connections with all major listing channels allows users to seamlessly advertise and manage their properties across more than 70 premium listing sites including Airbnb, Expedia, TripAdvisor, Booking.com and HomeAway. Users can manage bookings and payments, communicate with guests and respond to inquiries, automatically sync their availability calendars (eliminating double-bookings), schedule cleaners and maintenance and much more through the MyVR platform. The software allows users to create auto-responses as well as an unlimited amount of response templates for common questions through the centralized inbox so property managers and owners can work smarter and not harder.
In addition to that, MyVR users can build their own high-converting channel and brand through the custom website builder. With the drag-and-drop editor, no technical knowledge is required to create a beautiful website. No matter if you have 5 properties or 500, MyVR offers a variety of customizable templates to choose from. Upload photos, promote local events/deals, display the availability of your properties and more through MyVR’s website builder. All websites are fully responsive, built with the latest technologies, are SEO optimized and allow for third-party integrations.
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MyVR Overview
Pricing
Pricing options
MyVR offers pricing tailored to each customer's business, product, and service requirements.
MyVR Features
Media
MyVR Reviews
MyVR Reviews
Wonderful experience working with MyVR
We are now into our 3rd year with MyVR. It was a big switch for us - moving from Kigo to MyVr - and we haven't regretted it one bit. MyVR is extremely simple to handle though its got powerful features. Its a one stop shop for all our Property management needs - right form guest handling to charging of their cards to the automated emails. All wonderfully packaged in one software,
Setting up and then using MyVR for over a year
It's been a great experience. As the primary person who set the system, I can say that it does take time, by it's really pretty straightforward. The support staff are outstanding.
Nightmare! OVER BOOKINGS, DOUBLE CHARGING ME, POOR SUPPORT, INEFFECTIVE TRAINING
None! Wasted countless hours and caused a great deal of stress. I should bill them for my wasted time.
Invaluable Business Partner
I used to be overwhelmed managing 2-3 properties. Now I have 11 and am still growing, but I couldn't do it without MyVR.
Absolutely my favorite way to manage our vacation rentals
First of all, I love how clean, and aesthetic MyVR's user interface is. It sounds superficial, but If I have to look at this software every day, sometimes for hours in a day while I am working, I would rather it not hurt my eyes! MyVR doesn't. It's beautiful, simple, and pleasant to work in.
It's also surprisingly user friendly. True, as MyVR adds more features the software does become more complicated, and sometimes I can't find a certain feature until I ask support, but these features are not buried within hidden recesses of the software. When using MyVR I feel like everything is at my fingertips - I can find the features I need, and I can use them with very little difficulty.
I especially love the website building features. MyVR offers a great blend of structure and flexibility, giving me lots of options for customizing our website, while still providing enough boundaries that I don't wreck our site with my limited knowledge of html, css, or other website intricacies. The drag and drop web builder makes it super easy to build a beautiful site, but I still have the power to create and change redirects, customize my SEO, and insert custom html. I love it. And did I mention the interface is pleasant to look at? Yeah, I love that.
I don't use the reservations and lead management side of MyVR as much, so I am not as familiar with those parts of the software, but as far as listing properties and building a website, I love it. I'm looking forward to exploring more of their integration options to possibly push our property data out to Flipkey.
MyVR is not 100% perfect - no software is - and it does have some limitations, but one of the things that I love about MyVR is that they are constantly adding new features, fixing bugs, and figuring out better ways to do things. When I contact MyVR support I know that I will either get help, or that their tech people will work on fixing the bug I found. I feel like, in working with MyVR, I am working with real people, people who care about their product and who honestly want me to like it rather than forcing us into some strange and convoluted software system.
Good job MyVR.
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Wonderful experience working with MyVR
Pros
The features of the software, flexibility of the staff, high response time, and the ability of the staff to listen to end user for suggestions.
Right from the CEO to the customer support - they have always listened to us.
Our account manager has been great to work with.
Cons
Analytics and Reporting options. Though the staff has always listened to our suggestions for better analytics and also helped us generate whatever report we wanted. Its not really a big deal in the larger scheme of things. Just a nice to have feature.
Setting up and then using MyVR for over a year
It's been a great experience. As the primary person who set the system, I can say that it does take time, by it's really pretty straightforward. The support staff are outstanding.
Pros
Software is perfectly designed for the short term rental business. It's easy to use, and connects to the major channels quite easily. Credit card processing is seamless with Stripe.
Cons
Could use stronger financial capabilities. Most reporting has to be done outside of the system. That said, the owner portal is amazing and was very well received.
Nightmare! OVER BOOKINGS, DOUBLE CHARGING ME, POOR SUPPORT, INEFFECTIVE TRAINING
None! Wasted countless hours and caused a great deal of stress. I should bill them for my wasted time.
Pros
It sounded good before I actually started using it. It has all the features we need. All the channels, automation, website, calendar sync.
Cons
- SLOW CALENDAR SYNC - They told me the calendar sync was instant. That's true but only coming from Airbnb. I blocked off dates in MyVR and 40 minutes later got an Airbnb booking for those dates. Then they admitted that it take 45 minutes to sync from MyVR to Airbnb. I was double booked right away.
- I paid for their training package which took a lot longer then expected to complete. Several months in fact. During this time, they were also charging the monthly cost for use of the service that I wasn't even using yet. Eventually they refunded this portion but only after several requests.
- Support slow and often useless. There is no way to talk to a human. I sent several emails asking for help with double bookings and they would not call me. It took them several days to respond and they asked clarifying questions that only proved they didn't even read my email and had no idea what the problem was.
- Pricey training is a joke. It was sold to me as a one-on-one coaching to get me set up quickly. Basically instead of watching generic videos that may or may not apply to your situation, it is a live person running through generic videos and training that may or not apply to you. They also sent me outdated instructions that got me lost. Total waste of countless hours. Finally I insisted the last part of training be done over a zoom online meeting, which i initiated. It was great. Why not do that in the first place then?!
Response from MyVR
We hold ourselves to a high standard, so we apologize again that your experience wasn't positive. While we've onboarded thousands of properties successfully, we regret that yours was not. It may be small consolation for you, but we will strive to learn from this and do better.
The root cause of many of your struggles seems to be that we allowed you to continue using the product without training after you had to cancel your second session. Our product is designed for ease of use, but training rapidly accelerates familiarity with the software. Based on your feedback, we'll revisit our processes to ensure we are setting up customers for success.
We do feel it is important to clarify a few things:
1) Our product does offer real-time syncing. You were using iCal (not recommended) and not our full 2-way integration.
2) We do offer property managers several hours of live training, not generic videos. This 1:1 time with a live trainer gives customers ample time to ask questions.
Invaluable Business Partner
I used to be overwhelmed managing 2-3 properties. Now I have 11 and am still growing, but I couldn't do it without MyVR.
Pros
Their support is 6 stars out of 5
Their growth is driven by customer needs - they listen, ask why, and work with their clients to develop on target solutions.
Their systems and processes are simple and easy to use.
Cons
I wish they could grow faster. They need a strong link to the accounting softwares. They're developing it, but it's not ready yet.
Absolutely my favorite way to manage our vacation rentals
First of all, I love how clean, and aesthetic MyVR's user interface is. It sounds superficial, but If I have to look at this software every day, sometimes for hours in a day while I am working, I would rather it not hurt my eyes! MyVR doesn't. It's beautiful, simple, and pleasant to work in.
It's also surprisingly user friendly. True, as MyVR adds more features the software does become more complicated, and sometimes I can't find a certain feature until I ask support, but these features are not buried within hidden recesses of the software. When using MyVR I feel like everything is at my fingertips - I can find the features I need, and I can use them with very little difficulty.
I especially love the website building features. MyVR offers a great blend of structure and flexibility, giving me lots of options for customizing our website, while still providing enough boundaries that I don't wreck our site with my limited knowledge of html, css, or other website intricacies. The drag and drop web builder makes it super easy to build a beautiful site, but I still have the power to create and change redirects, customize my SEO, and insert custom html. I love it. And did I mention the interface is pleasant to look at? Yeah, I love that.
I don't use the reservations and lead management side of MyVR as much, so I am not as familiar with those parts of the software, but as far as listing properties and building a website, I love it. I'm looking forward to exploring more of their integration options to possibly push our property data out to Flipkey.
MyVR is not 100% perfect - no software is - and it does have some limitations, but one of the things that I love about MyVR is that they are constantly adding new features, fixing bugs, and figuring out better ways to do things. When I contact MyVR support I know that I will either get help, or that their tech people will work on fixing the bug I found. I feel like, in working with MyVR, I am working with real people, people who care about their product and who honestly want me to like it rather than forcing us into some strange and convoluted software system.
Good job MyVR.
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MyVR Pricing
MyVR Pricing
MyVR offers pricing tailored to each customer's business, product, and service requirements.
MyVR offers pricing tailored to each customer's business, product, and service requirements.
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MyVR Features
MyVR Features
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Categories
Categories
Additional information for MyVR
Additional information for MyVR
Key features of MyVR
- Automated check-in/check-out emails
- Automated quotes
- Centralized calendar mangement
- Centralized inbox
- Credit card processing
- Custom domains
- Customer histories
- Customizable response templates
- Customizable website templates
- Drag-and-drop website editor
- External site listing management
- Google Analytics integration
- Inquiry auto-responders
- International card payments
- Multiple currency support
- Multiple quote support
- On-page SEO tools
- Online bookings
- Online rental agreements
- Renter screening
- Single-and multi-property websites
Benefits
Full, direct connections to more than 70+ top rental listing sites including Airbnb, Expedia, TripAdvisor, Expedia, VRBO and HomeAway. Automatically list your property on as many channels as you want.
Automatic calendar sync with all listing sites being managed through MyVR to display property availability across channels to potential guests and eliminate the possibility of double-bookings.
Centralized communication inbox to manage guest communication, inquiries and tasks. You can also set up auto-responders and use an unlimited amount of response templates to quickly answer common questions and save time.
Online booking management enables users to manage bookings and accept payments online. Including major credit and debit cards.
Schedule cleaning and maintenance of your property or properties and manage associated tasks through MyVR. Synchronize cleaning services with your booking calendar and delegate the right job to the right people.
Build your own high-converting channel and brand through the website builder. Variety of templates to choose from. No technical experience required (drag-and-drop editor). Scalable to however many properties under management.
Feature rich set of APIs that make it easy to interact with your MyVR account complete with documentation. Openness of the software is a main priority of the business.
Powerful multi-channel analytics and reporting.
Robust workflow automation features.
MyVR FAQs
MyVR FAQs
Below are some frequently asked questions for MyVR.
Q. What type of pricing plans does MyVR offer?
MyVR offers the following pricing plans:
Starting from: US$192,00/month
Pricing model: Subscription
Free Trial: Not Available
MyVR offers pricing tailored to each customer's business, product, and service requirements.
Q. What are the main features of MyVR?
MyVR offers the following features:
- Automated check-in/check-out emails
- Automated quotes
- Centralized calendar mangement
- Centralized inbox
- Credit card processing
- Custom domains
- Customer histories
- Customizable response templates
- Customizable website templates
- Drag-and-drop website editor
- External site listing management
- Google Analytics integration
- Inquiry auto-responders
- International card payments
- Multiple currency support
- Multiple quote support
- On-page SEO tools
- Online bookings
- Online rental agreements
- Renter screening
- Single-and multi-property websites
Q. Who are the typical users of MyVR?
MyVR has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid Size Business
Q. What languages does MyVR support?
MyVR supports the following languages:
English
Q. What type of pricing plans does MyVR offer?
MyVR has the following pricing plans:
Subscription
Q. Does MyVR support mobile devices?
We do not have any information about what devices MyVR supports
Q. What other apps does MyVR integrate with?
MyVR integrates with the following applications:
Beyond Pricing, Breezeway, Constant Contact, Google Analytics, Mailchimp, Properly, Properly, Stripe, VRWorks, Zapier
Q. What level of support does MyVR offer?
MyVR offers the following support options:
FAQs, Knowledge Base, Online Support, Forum, Phone Support, Video Tutorials
We are now into our 3rd year with MyVR. It was a big switch for us - moving from Kigo to MyVr - and we haven't regretted it one bit. MyVR is extremely simple to handle though its got powerful features. Its a one stop shop for all our Property management needs - right form guest handling to charging of their cards to the automated emails. All wonderfully packaged in one software,