About MyVR
MyVR exists to help property managers with 5+ units make more money from one unified dashboard. With direct connections to the major listing sites, marketing is simplified without the added cost of a 3rd party channel manager. A drag-&-drop website builder provides the foundation for a direct channel, and automation streamlines guest communication and operations. MyVR is a growing property managers competitive advantage, creating opportunity to focus on the core product: delighting guests.
Key benefits of MyVR
A channel manager built into your PMS. Direct connections to more than 70+ top rental listing sites including Airbnb, Expedia, TripAdvisor, Expedia, VRBO and HomeAway. Automatically list your property on as many channels as you want, with full sync of rates, calendar, bookings, messaging, photos, descriptions, and more. Save time, retain accuracy, convert better.
Unified inbox to manage guest communication, inquiries and tasks. You can also set up automated messages and use an unlimited set of triggers & filters to put your guest communications on autopilot.
Build your own high-converting channel and brand through the website builder. No technical experience required: a drag-and-drop editor right in your PMS allows you to create a custom site. Scalable to however many properties under management.
Schedule cleaning and maintenance of your property or properties and manage associated tasks through MyVR. Synchronize cleaning services with your booking calendar and delegate the right job to the right people.
Feature rich set of APIs that make it easy to interact with your MyVR account complete with documentation. Openness of the software is a main priority of the business.
Devices
Business size
Markets
Australia, Bahamas, Canada, Dominican Republic, United Kingdom, Haiti, Mexico, Puerto Rico, United States, South Africa and 5 others
Supported Languages
English
Images
Features
Total features of MyVR: 82
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Billing Rate Management
- Booking Management
- CRM
- Calendar Management
- Campaign Management
- Channel Analytics
- Channel Management
- Commission Management
- Contact Management
- Content Management
- Credit Card Management
- Credit Card Processing
- Customer Database
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Drag & Drop
- Electronic Payments
- Email Management
- Email Templates
- Employee Management
- Extended Stay
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration
- Guest Communications
- Guest Experience Management
- Housekeeping Management
- Incentive Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Management
- Maintenance Management
- Maintenance Scheduling
- Marketing Automation
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Property
- Online Booking
- Order Management
- Owner Statements
- Partner Management
- Payment Processing
- Performance Metrics
- Pipeline Management
- Price / Margin Management
- Promotions Management
- Rate Management
- Ratings / Reviews
- Real Time Analytics
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Reviews Management
- Room Booking
- Single Property
- Task Management
- Template Management
- Third Party Integrations
- User Management
- Website Integration
- Website Management
- WordPress Integration
- Work Order Management
- Workflow Management
Alternatives
Guesty
LiveRez
Kigo
Cloudbeds
Reviews
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- Industry: Individual & Family Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful experience working with MyVR
Reviewed on 2018/12/20
We are now into our 3rd year with MyVR. It was a big switch for us - moving from Kigo to MyVr - and...
We are now into our 3rd year with MyVR. It was a big switch for us - moving from Kigo to MyVr - and we haven't regretted it one bit. MyVR is extremely simple to handle though its got powerful features. Its a one stop shop for all our Property management needs - right form guest handling to charging of their cards to the automated emails. All wonderfully packaged in one software,
Pros
The features of the software, flexibility of the staff, high response time, and the ability of the staff to listen to end user for suggestions.
Right from the CEO to the customer support - they have always listened to us.
Our account manager has been great to work with.
Cons
Analytics and Reporting options. Though the staff has always listened to our suggestions for better analytics and also helped us generate whatever report we wanted. Its not really a big deal in the larger scheme of things. Just a nice to have feature.
- Industry: Leisure, Travel & Tourism
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Setting up and then using MyVR for over a year
Reviewed on 2020/09/24
It's been a great experience. As the primary person who set the system, I can say that it does...
It's been a great experience. As the primary person who set the system, I can say that it does take time, by it's really pretty straightforward. The support staff are outstanding.
Pros
Software is perfectly designed for the short term rental business. It's easy to use, and connects to the major channels quite easily. Credit card processing is seamless with Stripe.
Cons
Could use stronger financial capabilities. Most reporting has to be done outside of the system. That said, the owner portal is amazing and was very well received.
Alternatives Considered
CloudbedsReasons for Choosing MyVR
OpenHotel was so archaic and very difficult to work with. Even the front end was tough to learn and use. and really more well suited for hotels than the short term rental business.Switched From
OpenHotel PMSReasons for Switching to MyVR
Better overall fit for what we do, and strong support- Industry: Financial Services
- Company size: 1 001-5 000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Nightmare! OVER BOOKINGS, DOUBLE CHARGING ME, POOR SUPPORT, INEFFECTIVE TRAINING
Reviewed on 2018/02/22
None! Wasted countless hours and caused a great deal of stress. I should bill them for my wasted...
None! Wasted countless hours and caused a great deal of stress. I should bill them for my wasted time.
Pros
It sounded good before I actually started using it. It has all the features we need. All the channels, automation, website, calendar sync.
Cons
- SLOW CALENDAR SYNC - They told me the calendar sync was instant. That's true but only coming from Airbnb. I blocked off dates in MyVR and 40 minutes later got an Airbnb booking for those dates. Then they admitted that it take 45 minutes to sync from MyVR to Airbnb. I was double booked right away.
- I paid for their training package which took a lot longer then expected to complete. Several months in fact. During this time, they were also charging the monthly cost for use of the service that I wasn't even using yet. Eventually they refunded this portion but only after several requests.
- Support slow and often useless. There is no way to talk to a human. I sent several emails asking for help with double bookings and they would not call me. It took them several days to respond and they asked clarifying questions that only proved they didn't even read my email and had no idea what the problem was.
- Pricey training is a joke. It was sold to me as a one-on-one coaching to get me set up quickly. Basically instead of watching generic videos that may or may not apply to your situation, it is a live person running through generic videos and training that may or not apply to you. They also sent me outdated instructions that got me lost. Total waste of countless hours. Finally I insisted the last part of training be done over a zoom online meeting, which i initiated. It was great. Why not do that in the first place then?!
Response from MyVR
We hold ourselves to a high standard, so we apologize again that your experience wasn't positive. While we've onboarded thousands of properties successfully, we regret that yours was not. It may be small consolation for you, but we will strive to learn from this and do better.
The root cause of many of your struggles seems to be that we allowed you to continue using the product without training after you had to cancel your second session. Our product is designed for ease of use, but training rapidly accelerates familiarity with the software. Based on your feedback, we'll revisit our processes to ensure we are setting up customers for success.
We do feel it is important to clarify a few things:
1) Our product does offer real-time syncing. You were using iCal (not recommended) and not our full 2-way integration.
2) We do offer property managers several hours of live training, not generic videos. This 1:1 time with a live trainer gives customers ample time to ask questions.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Invaluable Business Partner
Reviewed on 2019/05/30
I used to be overwhelmed managing 2-3 properties. Now I have 11 and am still growing, but I...
I used to be overwhelmed managing 2-3 properties. Now I have 11 and am still growing, but I couldn't do it without MyVR.
Pros
Their support is 6 stars out of 5
Their growth is driven by customer needs - they listen, ask why, and work with their clients to develop on target solutions.
Their systems and processes are simple and easy to use.
Cons
I wish they could grow faster. They need a strong link to the accounting softwares. They're developing it, but it's not ready yet.
Reasons for Switching to MyVR
The free trial allowed me time to try it out. Once I tried it, and others, I felt it had a more straightforward design, did what I needed most very well, and had great value.-
Review Source
Overall rating
- Ease of Use
- Customer Support
Absolutely my favorite way to manage our vacation rentals
Reviewed on 2016/01/20
First of all, I love how clean, and aesthetic MyVR's user interface is. It sounds superficial, but...
First of all, I love how clean, and aesthetic MyVR's user interface is. It sounds superficial, but If I have to look at this software every day, sometimes for hours in a day while I am working, I would rather it not hurt my eyes! MyVR doesn't. It's beautiful, simple, and pleasant to work in.
It's also surprisingly user friendly. True, as MyVR adds more features the software does become more complicated, and sometimes I can't find a certain feature until I ask support, but these features are not buried within hidden recesses of the software. When using MyVR I feel like everything is at my fingertips - I can find the features I need, and I can use them with very little difficulty.
I especially love the website building features. MyVR offers a great blend of structure and flexibility, giving me lots of options for customizing our website, while still providing enough boundaries that I don't wreck our site with my limited knowledge of html, css, or other website intricacies. The drag and drop web builder makes it super easy to build a beautiful site, but I still have the power to create and change redirects, customize my SEO, and insert custom html. I love it. And did I mention the interface is pleasant to look at? Yeah, I love that.
I don't use the reservations and lead management side of MyVR as much, so I am not as familiar with those parts of the software, but as far as listing properties and building a website, I love it. I'm looking forward to exploring more of their integration options to possibly push our property data out to Flipkey.
MyVR is not 100% perfect - no software is - and it does have some limitations, but one of the things that I love about MyVR is that they are constantly adding new features, fixing bugs, and figuring out better ways to do things. When I contact MyVR support I know that I will either get help, or that their tech people will work on fixing the bug I found. I feel like, in working with MyVR, I am working with real people, people who care about their product and who honestly want me to like it rather than forcing us into some strange and convoluted software system.
Good job MyVR.
MyVR FAQs
Below are some frequently asked questions for MyVR.Q. What type of pricing plans does MyVR offer?
MyVR offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
MyVR offers pricing tailored to each customer's business, product, and service requirements.
Q. Who are the typical users of MyVR?
MyVR has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does MyVR support?
MyVR supports the following languages:
English
Q. Does MyVR support mobile devices?
MyVR supports the following devices:
Q. What other apps does MyVR integrate with?
MyVR integrates with the following applications:
Autohost, BeHome, Beyond, Breezeway, Constant Contact, Duve, Google Analytics, Lynx, Mailchimp, PriceLabs, Properly, QuickBooks, Sage Inatcct, Stripe, Twilio Flex, VRScheduler, Wheelhouse, Zapier
Q. What level of support does MyVR offer?
MyVR offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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