About ProClass

ProClass is a highly flexible management solution for event and class organizers across multiple industry types. Ideal for membership societies, businesses, schools, associations, non-profit and charity foundations, ProClass is a web-based software service with pricing and configuration options designed to best-fit specialized requirements. Starting with powerful class and event management tools, key features include unlimited scheduling across diverse types or locations before promoting each event online. SEO optimized listings are then marketed via customized customer portals and associated registration sites, using selected third-party merchant providers or gateways to process online sales securely. Offer attendees detailed listings describing events with photos, speaker biographies and class schedules, while tying in eCommerce support for selling merchandise or accepting donations.

Alongside the customer web portal assigned to each client where members can login, register and manage their own contact information, ProClass also offers integrated CRM functionality. Multiple account contact relationships enable relationship webs to be plotted within the customer database to define roles and communications, tracking attendance histories and feeding this information back into bulk email marketing campaigns. Unlimited HTML email templates are available here, responding to custom queries when mailing out event updates, seasonal class timetables or fundraising notifications.

In addition, ProClass places heavy emphasis on financial management thanks to account-level billing and accounts receivables tracking and reporting capabilities. Access online customer invoices and receipts in PDF format, automate recurring monthly charges, track invoice comments and view detailed invoice, transaction or payment reports. Data mining options within ProClass then extend to querying all customer data, creating custom requests that can be exported straight to Excel. Library reports for student lists, statements and daily class rosters can similarly be exported to popular formats including PDF, Excel, XML, Word, Tiff or a multitude of useful web file types.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ProClass

Key benefits of ProClass

  • Accept student and attendee registrations for classes and events via detailed, customizable pages and dedicated customer portals.

  • Process payments direct to bank accounts via existing, secure merchant accounts and gateways – incurring no additional ProClass service fees.

  • Centralize customer data and manage contact relationships with CRM features while allowing customers to access and edit personal data via Customer Portal.

  • Track attendances and reschedule new class sessions while assigning multiple times, locations, venues, rooms, instructors or speakers.

  • Unlimited bulk emailing with a library of HTML email templates available for mailing out marketing campaigns to targeted, queried contact groups.

  • Account level invoicing, batch payment processing, partial balance payment options and detailed invoice, transaction and payment reporting.

  • Dedicated reporting and mining features allows all data to be searched and retrieved via custom querying before exporting the results to common file formats.
  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, Germany, United Kingdom, India, Lebanon, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to ProClass

    Images

    No images available

    Features

    Total features of ProClass: 199

    • ACH Payment Processing
    • API
    • Access Controls/Permissions
    • Accounting
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Ad hoc Reporting
    • Admissions Management
    • Alerts/Notifications
    • Alumni Management
    • Application Management
    • Attendance Management
    • Attendance Tracking
    • Attendee Management
    • Attendee Tracking
    • Automated Scheduling
    • Badge Management
    • Barcode / Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • Budgeting/Forecasting
    • Built-in LMS
    • CRM
    • Calendar Management
    • Calendar Sync
    • Campaign Analytics
    • Campaign Management
    • Campaign Planning
    • Cataloging/Categorization
    • Check-in/Check-out
    • Child Care
    • Class Management
    • Class Registration
    • Class Scheduling
    • Client Management
    • Client Portal
    • Committee Management
    • Communication Management
    • Conferences/Conventions
    • Contact Database
    • Contact Management
    • Content Management
    • Contract/License Management
    • Contribution Tracking
    • Costume Management
    • Credit Card Processing
    • Curriculum Management
    • Customer Accounts
    • Customer Database
    • Customer Management
    • Customer Service Analytics
    • Customer Support
    • Customizable Branding
    • Customizable Fields
    • Customizable Forms
    • Customizable Reports
    • Customizable Templates
    • Dashboard
    • Data Import/Export
    • Data Security
    • Discount Management
    • Document Management
    • Document Storage
    • Donation Tracking
    • Donor Discovery
    • Donor Management
    • Drag & Drop
    • Dues Management
    • Electronic Payments
    • Email Management
    • Email Marketing
    • Email Reminders
    • Email Response Control
    • Email Templates
    • Employee Management
    • Enrollment Confirmation
    • Enrollments/Onboarding
    • Equipment Tracking
    • Event Calendar
    • Event Management
    • Event Registration
    • Event Scheduling
    • Event Ticketing
    • FAQ
    • Facility Management
    • Facility Scheduling
    • Faculty/Staff Management
    • Family Memberships
    • File Sharing
    • Financial Analysis
    • For Campgrounds
    • For Music Schools
    • For Nonprofits
    • For Summer Camps
    • Forms Management
    • Fundraising Management
    • Gamification
    • Gift Matching Management
    • Goal Setting / Tracking
    • Grant Management
    • Group Registration
    • Instructor Management
    • Inventory Management
    • Inventory Tracking
    • Invoice Management
    • Kitting
    • Knowledge Management
    • Lead Capture
    • Lead Management
    • Learning Management
    • List Management
    • Live Chat
    • Marketing Automation
    • Medical Management
    • Member Accounts
    • Member Communication
    • Member Database
    • Member Directory
    • Member Portal
    • Member Types
    • Membership Management
    • Membership Renewals
    • Mobile Access
    • Mobile Giving
    • Multi-Currency
    • Multi-Location
    • Multi-Store
    • Multiple User Accounts
    • Online Booking
    • Online Forms
    • Online Giving
    • Online Payments
    • Online Registration
    • Onsite Registration
    • Opportunity Management
    • Order Management
    • PCI Compliance
    • Parent Portal
    • Parent/Student Portal
    • Payment Processing
    • Performance Metrics
    • Personalization
    • Pledge Management
    • Point of Sale (POS)
    • Price / Margin Management
    • Program Management
    • Progress Reports
    • Progress Tracking
    • Promotions Management
    • QuickBooks Integration
    • Real Time Analytics
    • Real Time Data
    • Real Time Reporting
    • Receipt Management
    • Records Management
    • Recurring Giving
    • Recurring/Subscription Billing
    • Refund Management
    • Registration Management
    • Reminders
    • Rental Management
    • Repertoire Management
    • Reporting & Statistics
    • Reporting/Analytics
    • Request Escalation
    • Returns Management
    • Room Booking
    • SMS Messaging
    • Sales Reports
    • Scheduling
    • Search/Filter
    • Self Check-in/Check-out
    • Self Service Portal
    • Shopping Cart
    • Social Media Integration
    • Social Media Management
    • Social Promotion
    • Staff Management
    • Student Information/Records
    • Student Management
    • Student Portal
    • Summary Reports
    • Surveys & Feedback
    • Task Management
    • Team Management
    • Template Management
    • Templates
    • Third Party Integrations
    • Transaction History
    • Transcripts
    • Visitor Registration
    • Volunteer Management
    • Wait List Management
    • Web-based Deployment
    • Website Integration
    • Website Management
    • eCommerce Management

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    Reviews

    Overall rating

    4,3 /5
    (27)
    Value for Money
    4,2/5
    Features
    4,0/5
    Ease of Use
    3,6/5
    Customer Support
    4,5/5

    Already have ProClass?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 27
    Kia M.
    Overall rating
    • Industry: Education Management
    • Company size: 1 001-5 000 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ProClass is Pro!

    Reviewed on 2019/08/21

    Using ProClass allows me to streamline some the steps in clients booking corporate on-site training...

    Using ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.

    Pros

    The customer service is exceptional. I can call tech support, e-mail or chat on-line. They'll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.

    Cons

    I wish the manual covered more material. But the manual leaves off, the customer service covers.

    Deborah S.
    Overall rating
    • Industry: Education Management
    • Company size: 201-500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ProClass Saved Us Volunteer Time

    Reviewed on 2021/04/22

    The training and support from ProClass were/are excellent. They were patient in helping us to...

    The training and support from ProClass were/are excellent. They were patient in helping us to understand how to set up the software for our needs. We appreciate the updates and new features. Everyone here is so pleased that we made the switch.

    Pros

    Flexibility: The ability to configure this software to meet our needs, to change the terms used and the thoughtful design has been very helpful to us.
    Attendance: the front-end attendance function has saved us countless volunteer hours with our instructor teams.
    Query ability: we can pull from the database to answer so many user/management questions.

    Cons

    The back end is a bit intimidating to learn how to use, although the new version promises an easier user interface. We had big efforts getting our users trained, but now our users really enjoy ProClass.

    Response from ProClass

    Thank you for the kind review. We appreciate your feedback and will continue to work to improve ProClass going forward.

    Verified Reviewer
    Overall rating
    • Industry: E-Learning
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Was for me. Not for me.

    Reviewed on 2021/04/07

    Started off decently, ended almost hostile. Was glad to find a suitable replacement with 6crickets.

    Started off decently, ended almost hostile. Was glad to find a suitable replacement with 6crickets.

    Pros

    The database ProClass is built upon is very robust. You can manipulate the data in lots of ways, pull reports and ultimately download all your contacts. The ability to email your entire database was invaluable and that feature alone almost kept me with them.

    Cons

    Customer support was mediocre. Training was a beast and took TONS of time to learn. The rosters were garbage and essentially useless. The cost was at the whim of whatever the owner felt like. So every year the rate increases were always an unpleasant surprise.

    Response from ProClass

    Thank you for your review of ProClass.

    We appreciate your positive comments about our powerful database and reporting features.

    We are pleased that our email and marketing features helped you increase your business and that they were invaluable to you.

    As we have had only 1 client ever discontinue ProClass to utilize 6crickets we are aware of your account.

    We are confused by your comments regarding support as these were not brought up during your time with us and our attempts to schedule system reviews with you were ignored.

    We also regret that the pricing discounts that we provided initially based upon incorrect information provided by your owner could not be maintained given the exponential growth you achieved through the use of ProClass over the 5 years you continued to use us.

    We hope that your current solution is working well for you. It is always our desire that each client, current or former, is using the solution that best fits their individual needs.

    Daniela E.
    Overall rating
    • Industry: Primary/Secondary Education
    • Company size: Self Employed
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ProClass has tripled my productivity!

    Reviewed on 2018/09/11

    I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple...

    I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!

    Pros

    As a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however, I was overwhelmed by the paperwork and I knew I had to hire someone. Instead, I decided to try ProClass for a year. ProClass allows my clients to register for classes day or night, at their convenience allowing me to reduce the time my office has to be open to the public giving me more time with my family. It allows clients to input their own information, reducing errors and my data entry time. In fact, it saved me from having to hire someone just for the data entry! It has organized my recordkeeping, making tax time so much easier. I can now concentrate on my students and my teaching. It allows parents to have clear recordkeeping which they can access themselves. It tracks my communications with parents for easy reference. Well that first year came and went and I am still with ProClass! I am not a techy person and there was a learning curve which I found a challenge as I juggled everything on my plate however, ProClass provided very patient and thorough training, that suited my schedule. The more I use it, the more it feels natural. I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have. I look back and wonder how in the world I managed my classes before ProClass!

    Cons

    I had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.

    Peter S.
    Overall rating
    • Industry: Primary/Secondary Education
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    ProClass for a Lifelong Learning organization

    Reviewed on 2018/08/21

    We've invested considerable time and effort in using ProClass because it does what we were looking...

    We've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.

    Pros

    We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.

    Cons

    For us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete registration; that gave us a new difficulty: because of this "hold" a seat in a popular course, that course could be filled in less than a minute. That's generated lots of complaints by the users. In addition, the flood of registrations at the start means that registration is effectively done in 18 minutes. Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement. Other requests for improvements that would be helpful for the product have received minimal attention. Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly. We had to tell people to use different email addresses if they ran into this.

    Showing 5 reviews of 27 Read all reviews

    ProClass FAQs

    Below are some frequently asked questions for ProClass.

    ProClass offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Not Available

    Annual subscription with pricing based on individual quote – contact ProClass for more details.

    ProClass has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

    ProClass supports the following languages:

    English

    ProClass supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations ProClass has

    ProClass offers the following support options:

    Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

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