ProClass
About ProClass
ProClass is a highly flexible management solution for event and class organizers across multiple industry types. Ideal for membership societies, businesses, schools, associations, non-profit and charity foundations, ProClass is a web-based software service with pricing and configuration options designed to best-fit specialized requirements. Starting with powerful class and event management tools, key features include unlimited scheduling across diverse types or locations before promoting each event online. SEO optimized listings are then marketed via customized customer portals and associated registration sites, using selected third-party merchant providers or gateways to process online sales securely. Offer attendees detailed listings describing events with photos, speaker biographies and class schedules, while tying in eCommerce support for selling merchandise or accepting donations.
Alongside the customer web portal assigned to each client where members can login, register and manage their own contact information, ProClass also offers integrated CRM functionality. Multiple account contact relationships enable relationship webs to be plotted within the customer database to define roles and communications, tracking attendance histories and feeding this information back into bulk email marketing campaigns. Unlimited HTML email templates are available here, responding to custom queries when mailing out event updates, seasonal class timetables or fundraising notifications.
In addition, ProClass places heavy emphasis on financial management thanks to account-level billing and accounts receivables tracking and reporting capabilities. Access online customer invoices and receipts in PDF format, automate recurring monthly charges, track invoice comments and view detailed invoice, transaction or payment reports. Data mining options within ProClass then extend to querying all customer data, creating custom requests that can be exported straight to Excel. Library reports for student lists, statements and daily class rosters can similarly be exported to popular formats including PDF, Excel, XML, Word, Tiff or a multitude of useful web file types.
Key benefits of ProClass
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Reviews
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- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ProClass is Pro!
Reviewed on 2019/08/21
Using ProClass allows me to streamline some the steps in clients booking corporate on-site training...
Using ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.
Pros
The customer service is exceptional. I can call tech support, e-mail or chat on-line. They'll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.
Cons
I wish the manual covered more material. But the manual leaves off, the customer service covers.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Would recommend
Reviewed on 2024/12/18
ProClass's responsive and supportive team has significantly streamlined our transition process,...
ProClass's responsive and supportive team has significantly streamlined our transition process, making it a positive experience overall.
Pros
The intuitive nature of the admin dashboard and overall aesthetics of the registration portal.
Cons
The payment processor's onboarding process and refund functionality are challenging. However, ProClass is diligently working on solutions.
Alternatives Considered
Learning StreamReasons for Choosing ProClass
CampBrain isn't made for course registration so it was limited in the features it could provide.Switched From
CampBrainReasons for Switching to ProClass
Price and ease of features. The other LMS's reviewed were too complex for our needs.- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Marketing savvy folks should not use Proclass
Reviewed on 2018/03/07
Pros
Proclass is great if you only have a simple structure such as an art studio only offering art classes. The customer service rep we have is AMAZING....he's been doing his absolute best to try to find work arounds and patches, but as a growing business, this hasn't been a great experience. Though he's really the one we keep going back to. The other reps have tried to be helpful, but none of them have found workarounds or solutions for us and the challenges we face with Proclass were ones that could significantly impact our business.
Cons
Proclass is great if you only have a simple structure such as an art studio only offering art classes. However, if you run a series of classes AND are marketing savvy with different offers or complex structure for camps, this is definitely not a system for you. The functionality simply isn't there.
The API is a joke. It is not a fully developed API so expect to do some heavy coding.
Response from ProClass
While an anonymous review is difficult to respond to as we do not know the circumstances around these comments, we do appreciate the feedback and are pleased that our customer support is rated so highly.
To classify ProClass as a marketing application is inaccurate and misleading. ProClass is not marketed as, nor meant to be a marketing platform such as Mail Chimp or other direct marketing applications and we explain this to every prospect prior to any sale.
We do provide the following features and more to assist with your marketing efforts.
*Unlimited bulk email with customizable templates.
*Unlimited SMS messaging to contacts where mobile provider information is collected
*Comprehensive search features and data mining to allow for targeting of specific demographic groups or class participants
*Easy export of data for use with other tools
*Unlimited and fully searchable user defined fields and customizable data collection forms to allow for extension of the application to include information that is critical to your organization.
*Industry leading relationship tracking across multiple accounts and families.
*Customizable online registration class listings.
*Social media integration
*Online registration and customer portal site language translation
*Read only REST API
These features are successfully in use by hundreds of organizations in diverse industries including summer camps, after school programs, arts organizations, lifelong learning and continuing education, and others with varied and complex scheduling and program structures.
Our API is being successfully used by many clients and allows read only access to a vast selection of data. Customers have successfully used the API to integrate ProClass to their websites as well in house real time video schedule displays and as with other various applications. It is a developer tool and should be used only by qualified developers who are familiar with XML, Json, and Odata standards.
- Industry: Arts & Crafts
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
ProClass is a great system, but very pricy
Reviewed on 2022/08/18
Overall I had a positive experience with ProClass, but ended up have to switch due to the high...
Overall I had a positive experience with ProClass, but ended up have to switch due to the high yearly cost of the software
Pros
Helped keep everything well organized and overall was a decent software.
Cons
ProClass has some very nice features and I overall liked the software, but since we are a small non-profit, we had to switch to WooCommerce because of the cost of ProClass.
Reasons for Switching to ProClass
ProClass was a better fit for us and our needs, but ended up switching to WooCommerce in the end strictly due to the yearly cost of ProClass- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ProClass Saved Us Volunteer Time
Reviewed on 2021/04/22
The training and support from ProClass were/are excellent. They were patient in helping us to...
The training and support from ProClass were/are excellent. They were patient in helping us to understand how to set up the software for our needs. We appreciate the updates and new features. Everyone here is so pleased that we made the switch.
Pros
Flexibility: The ability to configure this software to meet our needs, to change the terms used and the thoughtful design has been very helpful to us.
Attendance: the front-end attendance function has saved us countless volunteer hours with our instructor teams.
Query ability: we can pull from the database to answer so many user/management questions.
Cons
The back end is a bit intimidating to learn how to use, although the new version promises an easier user interface. We had big efforts getting our users trained, but now our users really enjoy ProClass.
Response from ProClass
Thank you for the kind review. We appreciate your feedback and will continue to work to improve ProClass going forward.
ProClass FAQs
Below are some frequently asked questions for ProClass.Q. What type of pricing plans does ProClass offer?
ProClass offers the following pricing plans:
- Starting from: US$249.95/month
- Pricing model: Free Version, Subscription
- Free Trial: Not Available
Annual subscription with pricing based on individual quote – contact ProClass for more details.
Q. Who are the typical users of ProClass?
ProClass has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ProClass support?
ProClass supports the following languages:
English
Q. Does ProClass support mobile devices?
ProClass supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ProClass integrate with?
We do not have any information about what integrations ProClass has
Q. What level of support does ProClass offer?
ProClass offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for ProClass.
Event Management Software
