About Rejoiner

A new way for eCommerce companies to fuel revenue growth using email.

Rejoiner is eCommerce email marketing software powered by a team of email marketers that work with you. eCommerce companies in 35 countries have generated $70M+ in revenue using our approach and software.

Done-with-you eCommerce email marketing - Work directly with our team to build a successful eCommerce lifecycle and cart abandonment email program.

Send data-driven broadcast and automated email campaigns - Combine data from your existing email lists and eCommerce platform to power campaigns that increase customer lifetime value.

Built-in eCommerce triggers & segments - Segment customers and send emails at the perfect (and most profitable) moments.

Generate more revenue with A/B split testing - Hire our team to test your campaigns to increase your return on investment.

We push the envelope and create unique inbox experiences with hand-crafted, interactive emails that render perfectly on any device.

Pricing starting from:

US$95,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Rejoiner

Reduce your cart abandonment rate by up to 15% and recover revenue with multi stage automated campaigns.

Maximize customer lifetime value with personalized and automated data driven retention emails.

Optimize campaigns over time with A/B testing, segmentation, personalization and more to increase revenue generated per email.

Done-with-you eCommerce email marketing - Work directly with our team to build a successful eCommerce email program from scratch.

Devices

Business size

S M L

Markets

Australia, Canada, United Kingdom, Mexico, United States

Supported Languages

English

Pricing starting from:

US$95,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Rejoiner's dashboard displaying site analytics, which measures checkout sessions, abandonment rate, recoverable revenue, average cart value and more
Rejoiner's email campaign view. Build cart abandonment, win-back, welcome series, VIP campaigns and more using the campaign builder.
Rejoiner's segmentation feature allows you to build and send emails to specific segments of your customer list for higher converting campaigns
Rejoiner's campaign results dashboard shows your conversions, total campaign revenue and revenue per email generated
Rejoiner's a/b tesing results shows you sends, opens and open rate, percentage lift of the variant campaign and confidence levels
Rejoiner's email analytics shows you sends, ioens, clicks, conversions and unsubscribe rate
a/b test running inside Rejoiner shows you sends, opens, clicks, conversions, revenue generated and which email is winning the test
Rejoiner's integration process makes it easy to connect your eCommerce platform with our software
View 9 more
Rejoiner video Rejoiner screenshot: Rejoiner's dashboard displaying site analytics, which measures checkout sessions, abandonment rate, recoverable revenue, average cart value and more Rejoiner screenshot: Rejoiner's email campaign view. Build cart abandonment, win-back, welcome series, VIP campaigns and more using the campaign builder. Rejoiner screenshot: Rejoiner's segmentation feature allows you to build and send emails to specific segments of your customer list for higher converting campaigns Rejoiner screenshot: Rejoiner's campaign results dashboard shows your conversions, total campaign revenue and revenue per email generated Rejoiner screenshot: Rejoiner's a/b tesing results shows you sends, opens and open rate, percentage lift of the variant campaign and confidence levels Rejoiner screenshot: Rejoiner's email analytics shows you sends, ioens, clicks, conversions and unsubscribe rate Rejoiner screenshot: a/b test running inside Rejoiner shows you sends, opens, clicks, conversions, revenue generated and which email is winning the test Rejoiner screenshot: Rejoiner's integration process makes it easy to connect your eCommerce platform with our software

Features

Total features of Rejoiner: 42

  • A/B Testing
  • API
  • Auto-Responders
  • Automated Scheduling
  • Behavior Tracking
  • CAN SPAM Compliance
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Click Tracking
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customizable Fields
  • Data Import/Export
  • Demographic Data
  • Drip Campaigns
  • Dynamic Content
  • Email Campaign Management
  • Email Distribution
  • Email Invitations & Reminders
  • Email Marketing
  • Event Triggered Actions
  • Image Library
  • List Management
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multiple User Accounts
  • Performance Metrics
  • Real Time Analytics
  • Real Time Data
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Spam Blocker
  • Subscriber Management
  • Template Management
  • WYSIWYG Editor
  • eCommerce Management

Alternatives

Mailchimp

4,5
#1 Alternative to Rejoiner
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ActiveCampaign

4,6
#2 Alternative to Rejoiner
Connected email marketing, marketing automation, CRM, and account management for businesses looking to connect and...

MailerLite

4,5
#3 Alternative to Rejoiner
MailerLite is an email marketing solution which provides tools for customizable email building, automation, landing...

dotdigital Engagement Cloud

4,3
#4 Alternative to Rejoiner
dotdigital is an email marketing and automation platform for B2B, B2C and eCommerce businesses.

Reviews

Overall rating

5 /5
(47)
Value for Money
4,9/5
Features
4,9/5
Ease of Use
4,9/5
Customer Support
5/5

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Showing 5 reviews of 47
Don V.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Rejoiner has been a key component to our explosive growth

Reviewed on 2016/03/23

About a year ago we were looking for a company to help us with cart abandonment. We knew that this...

About a year ago we were looking for a company to help us with cart abandonment. We knew that this was going to be a key in helping us with recovering lost revenue. So we tried a few companies that offered free trials and found some success, then we found Rejoiner. Mike took the time to go over with us Rejoiners strategic difference in detail. He also provided accurate numbers as what we should expect for different campaigns. These numbers allowed us to make a calculated decision to see if working with them made sense to our profit and loss. They did not offer a free trial as the other companies did, however we concluded they really understood the planning of recuperating lost revenue much more in depth than they other companies we had worked with. One of the first things they helped us with is understanding when is the best time to reach the customer in every phase of the purchase (pre, post and win backs). To do this they meticulously went through 2 years worth of previous data and helped us determine critical information about our customer. They also took the time to give us proven methods on our site to help convert first time buyers, which is well beyond the scope of what we pay them for. Fast forward 8 months later and I can tell you that we are so glad we choose them. They have demonstrated on many occasions that they are willing to do what it takes to help us succeed. Often we have felt that they treat us like its their own company, something that is all but lost with any type of consultant these days. They monitor our campaigns and have made suggestions that resulted in a great increase to our ROI. Eddie is an expert in Ecommerce and having his expertise has been an invaluable asset to our success. I can say with certainty that we would not be where we are today without the help from Rejoiner. We highly recommend them for there expertise in eCommerce and understanding the entire customer life cycle.

Pros

-Experts in Ecomerce
-Experts in recovering lost revenue
-Experts in customer analysis to make decisions based on customer history
-Phoneomal Customer Service with a proactive approach (When they spot a potential issue they bring it to your attention before we even knew about it)
-Price is very low compared to ROI. Its also fixed pricing so as time goes on and we allow them to make the proper adjustments, the ROI has increased.
-Onsite design team to cover every step of the process

Cons

-Our initial email mock ups had a few errors that took longer that I would like to get fixed.
-Paypal plugin had a few minor issues with tracking that also took a week or so to get fixed.

Bryan J.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for Growing your Email Business without Increasing Staff

Reviewed on 2017/03/20

We're a small business and have been with Rejoiner since 2015. It has turned out to be one of the...

We're a small business and have been with Rejoiner since 2015. It has turned out to be one of the better email marketing decisions we've ever made. The thought of triggered/automated marketing is nice in theory, but once you try and go to implement it in-house (and for cheap), you end up just using something like MailChimp which requires lots of heavy lifting to make sure the data is making its way up there, and MC (or other simple email marketing platforms) don't integrate easily with our website. Enter Rejoiner. Our website was integrated within 1 hour, had our first cart abandonment campaign up and running in less than a week, and the rest is history. We now are running 6 different automated campaigns with them with various inputs and more are sure to come.

What's really nice about them and what sets them apart, is that they are not like other cloud offerings where you pay a monthly fee, and you're left to do with the tool what you want. No. Rejoiner actually works with you to come up with the campaigns, does the creative, and sets the campaign up all for you. All you have to do is approve the campaign and you're rolling. Its honestly like having a team of email marketing experts, but at a fraction of the cost.

Looking at the landscape of the various tools we use for our website, Rejoiner is the one I would recommend over and over again to those who ask. Great team. Great product.

Pros

The great team of email experts you get with it.

Cons

Currently doesn't integrate with our bricks and mortar POS system, so we only are leveraging it for our online business. This integration is in the works though.

Erin B.
Overall rating
  • Industry: Chemicals
  • Company size: 201-500 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

A great asset to our business!

Reviewed on 2016/03/18

We use Rejoiner as an abandoned cart solution and have found it to be an extremely valuable part of...

We use Rejoiner as an abandoned cart solution and have found it to be an extremely valuable part of our email program. We are able to interact with our customers in a way we did not have before and have found customers are very willing to share why they have abandoned their cart. This invaluable information has allowed us to target them and convert them into happy customers.

Pros

Mike and his team are GREAT to work with and have helped us not only with the technical side of using the tool, but also offer great suggestions on how to make the program more profitable.

Max S.
Overall rating
  • Industry: Medical Devices
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Rejoiner Provides Critical Components of an Effective E-Commerce Strategy!

Reviewed on 2017/10/11

Given that we are receiving a very respectable ROI, integration has been very easy, and performance...

Given that we are receiving a very respectable ROI, integration has been very easy, and performance is consistent, we see no negatives to Rejoiner.

Pros

Rejoiner provides the ability to retarget customers who have abandoned a shopping cart, have browsed specific products, or have browsed product categories without making a purchase. The software is very effective in identifying these customers. It then segments the customers and sends fully customized email communication in an effort to increase conversions. The sequence of email communication is iterative and logical, offering customers increasing incentives to convert with each subsequent email. Integration was extremely simple; we had all aspects of Rejoiner integrated within several hours. Additionally, Rejoiner ran several A/B tests for us to determine the most effect creative and copy for all of our email categories. This ensured the highest conversion rates for each stage of the retargeting funnels. Since integrating Rejoiner several years ago, we have seen conversion rates improve by over 20% as we have successfully brought many customers back to purchase who would otherwise have been lost. Given the increase in revenue attributable to Rejoiner, the cost of the service is a no-brainer for us.

Jasmina A.
Overall rating
  • Industry: Consumer Goods
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seamless lifecycle email marketing for growing brands

Reviewed on 2017/11/29

For about 9 months, we had been managing automated email campaigns in house. We quickly exceeded...

For about 9 months, we had been managing automated email campaigns in house. We quickly exceeded capacity and wanted to take things to the next level. Rejoiner was recommended to us and we found them very easy to work with. After an intro call, they had clear recommendations on where we could start and within the first couple months all our campaigns were already live and even more thoroughly built out. Their team understood our priorities and the balance of brand and performance. They listened well and incorporated it all into their drafts of copy and images. The iterations were minimal and as a third party service they understood our brand very quickly. Beyond the onboarding process, the campaigns immediately started delivering on revenue, and we have been continuing to work on improvements ever since.

Pros

Rejoiner has provided us with a seamless, integrated solution, while keeping a sensitivity to our personal look and tone. We have been impressed with how they've been able to craft content and design that's on brand combined with their real effort to meet our specific needs and timing.  They have great ideas that work, even if you sometimes don't think they will! Listen to them and you will likely be pleasantly surprised (as we have been). They are also highly responsive, organized, and very action-oriented.

Cons

Reporting could be more robust. Would love a real time dashboard for easier and self-serve access to stats (we hear this is in the works and very much are looking forward to it).

Showing 5 reviews of 47 Read all reviews

Rejoiner FAQs

Below are some frequently asked questions for Rejoiner.

Rejoiner offers the following pricing plans:

  • Starting from: US$95,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Not Available

Contact Rejoiner for detailed pricing information.

We do not have any information about Rejoiner features

Rejoiner has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Rejoiner supports the following languages:

English

Rejoiner supports the following devices:

Rejoiner integrates with the following applications:

Foxy, Google Analytics, Magento Commerce, Mailgun, Nexternal, SendGrid, Shopify, SparkPay, Volusion, WooCommerce, WordPress, X-Cart, Zapier

Rejoiner offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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