About MuniLogic

MuniLogic, offered by Carroll Engineering Corporation, is a web-based municipal management platform that helps municipalities to manage key functions such as property management, complaints & requests registration, providing licenses & permits, code enforcements, zoning appeals, and real estate tax management. The product caters to the needs of municipal governments & authorities, as well as large enterprises dealing in asset management.

MuniLogic is a modular solution and the users have an option of either deploying individual modules or the entire suite as an integrated solution. The property management module of the product enables capturing & storing all property related data for an entity including owner information, financial data, or sales history of a property. The module also enables the capturing of visual data such as sub-division plans, aerial images, and sewer assessments. The document management module enables the storing, searching, and sorting of documents associated with the other modules. It also offers a check-in / check-out feature for version control and the ability to locate documents by asset, date, department, or any other criteria. The product offers robust reporting capabilities modeled on crystal reports, which enables the generation & querying of customized reports.

MuniLogic also offers core modules such as communication, mapping, administration, as well as management modules such as permit, license, code, customers, sanitary, zoning, and roadway, among others. The product offers strategic partnerships with other vendors such as Microsoft, Pitney Bowes, ESRI, Business Objects, and Infragistics.

Key benefits of MuniLogic

● MuniLogic enables municipal governments to integrate their data into a centralized database, improving inter-departmental co-ordination.
● The product assists in creating more efficient work processes by streamlining functions such as document management, data maintenance, and departmental communications.
● The software helps municipal authorities to increase the efficiency & effectiveness of everyday operations, and ensure adherence to regulatory compliance initiatives.
● MuniLogic offers extensive GIS capabilities thereby enhancing the output quality for internal & external users by providing geographical maps.
● The product provides access to entire asset data in a municipality including general inventory, asset dimensions & age, and maintenance histories.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

MuniLogic administration view with the capability to monitor agreement terms & roll out licenses
MuniLogic communications management view with calendar management feature
MuniLogic document management view with querying & version control features
MuniLogic mapping module view with graphical survey images & geographical maps
MuniLogic property management view with the details of property ownerhip & transfer history
MuniLogic reporting view with the option of creating & searching for reports
View 7 more
MuniLogic video MuniLogic screenshot: MuniLogic administration view with the capability to monitor agreement terms & roll out licenses MuniLogic screenshot: MuniLogic communications management view with calendar management feature MuniLogic screenshot: MuniLogic document management view with querying & version control features MuniLogic screenshot: MuniLogic mapping module view with graphical survey images & geographical maps MuniLogic screenshot: MuniLogic property management view with the details of property ownerhip & transfer history MuniLogic screenshot: MuniLogic reporting view with the option of creating & searching for reports

Features

Total features of MuniLogic: 50

  • Access Controls/Permissions
  • Alerts/Notifications
  • Animal Licensing
  • Appointment Management
  • Billing & Invoicing
  • Building Permits
  • Business License
  • Calendar Management
  • Case Management
  • Code Enforcement
  • Code Maintenance
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer Portal
  • Customizable Reports
  • Data Import/Export
  • Data Synchronization
  • Dispatch Management
  • Document Management
  • Equipment Maintenance
  • Fee Management
  • Fixed Asset Management
  • GIS
  • Geographic Maps
  • Inspection Management
  • Inventory Management
  • Invoice Processing
  • Labeling
  • Land Planning
  • License Issuance
  • Online Applications
  • Online Payments
  • Parking Permits
  • Permit Issuance
  • Permit Management
  • Photo Management
  • Planning & Zoning
  • Project Management
  • Property Database
  • Real Time Monitoring
  • Sales Tax Management
  • Status Tracking
  • Subcontractor Management
  • Task Progress Tracking
  • Task Scheduling
  • Taxation & Assessment
  • Violation Tracking
  • Weed Abatement Control
  • Work Order Management

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Reviews

Overall rating

4 /5
(5)
Value for Money
0/5
Features
0/5
Ease of Use
3,8/5
Customer Support
4/5

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Showing 5 reviews of 5
Laura H.
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Overall rating

Very satisfied

Reviewed on 2015/03/10

Richland Township has been using the munilogic system for many years. Carroll Engineer set up the...

Richland Township has been using the munilogic system for many years. Carroll Engineer set up the program and trained all of the employees on how to use the program. We use the system almost everyday. We do have some issues at times but Carroll Engineering has worked with us to resolve them. Overall I think the system works for the needs of Richland Township.

Stephen S.
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  • Ease of Use
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Munilogic Software

Reviewed on 2015/02/26

As far as for our needs in Public Works it works fine and does give us a paper trail and a...

As far as for our needs in Public Works it works fine and does give us a paper trail and a reference to jobs done in the past. The accountability is nice because we now have a completed work order to reference when we get a phone call.

Cathy W.
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  • Ease of Use
  • Customer Support

Munilogic Review

Reviewed on 2015/03/11

In the public works department, I do not think that munilogic has saved us any time with the daily...

In the public works department, I do not think that munilogic has saved us any time with the daily road problems within the township. It's not a paperless process since you need to print two copies one for employee doing work and one for office. We did use Action Request Forms which were a two part form. Answer the phone, fill out the form and give one copy to a worker to complete road problem and keep other copy for office. It was marked completed when job was done, yellow copy was trashed and never looked at again. With munilogic, you are constantly on the computer either recording, completing or printing. It's a very time consuming system for a very busy department. The Foreman munilogic program is constantly breaking down and has been down for two weeks and is down as I'm typing this. I believe Munilogic is probably great for Code Enforcement but not public works.

Response from Carroll Engineering

These are procedural issues that are misunderstood by the user. In addition, we were never informed of a computer being down - we can't fix, what we don't know about. This is not a true representation of our software.

Angela B.
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  • Ease of Use
  • Customer Support

MuniLogic Review

Reviewed on 2015/03/03

I continue to have a great experience using MuniLogic. It is user friendly and when there are...

I continue to have a great experience using MuniLogic. It is user friendly and when there are issues that need to be addressed, staff handles them in a timely fashion and is always polite.

Chris D.
Overall rating
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Overall rating

  • Ease of Use
  • Customer Support

review of software

Reviewed on 2015/02/26

STILL HAVE SOME BUGS , BUT WERE WORKING ON SOLUTIONS.
*CUSTOMER SERVICE HAS BEEN A GREAT HELP

STILL HAVE SOME BUGS , BUT WERE WORKING ON SOLUTIONS.
*CUSTOMER SERVICE HAS BEEN A GREAT HELP

Response from Carroll Engineering

The bugs she is referencing refer to procedural/process issues and not bugs with the program.

Showing 5 reviews of 5 Read all reviews

MuniLogic FAQs

Below are some frequently asked questions for MuniLogic.

MuniLogic offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact MuniLogic for pricing information or a quote

We do not have any information about MuniLogic features

MuniLogic has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

MuniLogic supports the following languages:

English

MuniLogic supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations MuniLogic has

MuniLogic offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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