About OwnerRez

OwnerRez is a comprehensive booking management engine, built by people who have vacation rentals of their own. It integrates with channels like Vrbo, AirBnb, and Booking.com to seamlessly synchronize availability, rates, rules and listing content while taking online bookings, managing inquiries, and communicating with guests. OwnerRez provides modern fast websites, guest checkout with e-sign renter agreements and can process payments directly, including auto-scheduled future payments. All emails sent to the guest are templatable, and you can schedule your own emails to go out automatically. OwnerRez also provides travel insurance and damage protection insurance, as well as integration with QuickBooks, property management/owner statements, and other power features. Manage many properties, automate your communication and get detailed statistics and reports without needing to hire a staff.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Key benefits of OwnerRez

? OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.

? The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.

? OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.

? The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.

? OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany and 5 others

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

OwnerRez Software - Straightforward Booking Calendar
OwnerRez Software - Easy Property Configuration
OwnerRez Software - Modern Fast Websites
OwnerRez Software - Rich Reporting
View 5 more
OwnerRez video
OwnerRez Software - Straightforward Booking Calendar
OwnerRez Software - Easy Property Configuration
OwnerRez Software - Modern Fast Websites
OwnerRez Software - Rich Reporting

Features

Total features of OwnerRez: 50

  • API
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Channel Analytics
  • Channel Management
  • Commission Management
  • Communication Management
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Management
  • Email Templates
  • For Vacation Rentals
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Inventory Control
  • Invoice Management
  • Lead Management
  • Maintenance Management
  • Marketing Automation
  • Multi-Channel Management
  • Multi-Currency
  • Occupancy Management
  • Online Booking
  • Owner Statements
  • Partner Management
  • Payment Processing
  • Real Time Data
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Template Management
  • Tenant Tracking
  • Third Party Integrations
  • Vendor Management
  • Website Integration
  • WordPress Integration

Alternatives

Hostaway

4,7
#1 Alternative to OwnerRez
Hostaway is known as the market leader in marketing, sales, management, reporting, and communication for vacation...

Lodgify

4,5
#2 Alternative to OwnerRez
Lodgify is the easiest way to build your own vacation rental website, accept online credit card payments and manage all...

iGMS

4,6
#3 Alternative to OwnerRez
iGMS is a professional all-in-one vacation rental software with direct integration to major platforms such as Airbnb/Boo...

Hostfully Property Management Platform

4,3
#4 Alternative to OwnerRez
Hostfully Property Management Platform is a cloud-based solution designed to help vacation rental businesses manage...

Reviews

Overall rating

4,9 /5
(148)
Value for Money
5,0/5
Features
4,9/5
Ease of Use
4,7/5
Customer Support
5,0/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 148
Garry
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OwnerRez does everything I need in a vacation rental software, and a bunch I didn't know I...

Reviewed on 2018/06/15

It makes running my business easier than I could have imagined. It's the one system I can't live...

It makes running my business easier than I could have imagined. It's the one system I can't live without. The automation that it provides makes it so I don't hardly need to lift a finger. Many people say that Short Term Rentals are not passive income investments. OwnerRez challenges this notion.

Pros

I wish I could give 6 or 7 stars for Features and Functionality and Customer Support. The software and support team are outstanding. I've tried running booking plugins on a Wordpress site, and that gave me lots of headaches. While searching for new plugins, I found OwnerRez and a few other similar applications. After researching reviews online, I narrowed it down to two and tried the other one first. It still left me wanting in some areas. Then I tried OwnerRez and I was hooked. Since I had other issues with Wordpress overall, I jumped right in and added the OwnerRez hosted web site too. It's super easy to configure, and very reasonably priced. And did I mention the support is awesome? Every once in a while I find something new that I think would be a great addition. Some of those have already been incorporated as new features in the product.

Cons

I briefly considered giving 4 stars for Ease of Use, because there are so many options and features that sometimes it's overwhelming. But overall, I think that's a great thing, and it wouldn't be fair to rate them less than 5 stars. And anything that I have trouble with, I just send an email to the support team and get a response within a few hours. Or if I can't find a feature, they let me know exactly where it's located. The more I use it, the easier it becomes.

Andrea
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you have doubts or issues, don't have to wait long for a fast support team response!

Reviewed on 2020/04/29

it was self explanatory and easy to work with, but yes you have to experience and try for yourself....

it was self explanatory and easy to work with, but yes you have to experience and try for yourself. It's a lot of features and the best way to learn is using it... Some things you will find out works great for you and other features not so much, but you can just not use it and leave it aside. Overall great functions and fast learning after you begin using it.

Pros

It's kind of easy to work with, unlike many others in the market, but is you have any problem or doubt, the support team is A-M-A-Z-I-N-G-L-Y fast to respond!! So you can solve most of the problems or doubts real quick.

Cons

no negative issues so far... I am still learning some functions, but so far it worked great for what I need.

Alternatives Considered

CiiRUS

Reasons for Choosing OwnerRez

Actually I used Ciirus as a homeowner last year. But as a Homeowner I already had difficulties using it. And you do not allow all features for homeowners. I wonder how it must be a lot more difficult with administrator functions.

Switched From

CiiRUS

Reasons for Switching to OwnerRez

easy to work with and the main functions were there. After purchase I realize what they have the best is their support team. They never failed me once getting back to me quickly and solving or explaining my issues/concerns.
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Really cool software

Reviewed on 2018/03/13

Pros

OwnerRez is an innovative new tool that works pretty well for what I use it for. It has a nice, clean UI.

Cons

Although it has a good UI, there are always problems, and there are occasionally buttons or features that I don't need as much that clutter things.

Julia
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Really happy with Ownerrez after trying many other softwares

Reviewed on 2022/04/27

I rent six properties in a remote location in Greece. Each one has some very specific needs in how...

I rent six properties in a remote location in Greece. Each one has some very specific needs in how I manage them. I do the online part and work together with the owner who is on the field and need many specific things from me. With ownerrez a lot of what I used to do in like 5 steps using different softwares now are done in one step. I have a complete picture of my scenario of reservations and finances without doing anything. Before I had to do many entries in different softwares. I am really happy with their customer service too. They are fully committed to us clients and to improving their product. Highly professional and dedicated to excellent quality.

Pros

I has a lot of flexibility for my unique needs as the manager of 6 vacation rentals in Greece. Basically everything I had needed so far I found a work around in OwnerRez. Or the staff helped me to find a solutions. Few things I still need to do outside of it. But my workflow managing my listings and reservations has really become simpler and much much faster.

Cons

It is not as beautiful as other options I’ve used. And it is not as user friendly either. But all other options I’ve used had some critical limitations that I couldn’t work around. For my type of property management I needed some very specific things. Together with the staff at ownerrez, always by email, but efficiently, we almost always found a solution.

Alternatives Considered

Hostaway, Little Hotelier, Guesty and Lodgify

Reasons for Choosing OwnerRez

Hostaway had some bugs and limitations and over complications on the money collection and quote to guests etc. Lodgify was way too limited and inflexible to me.

Switched From

Hostaway and Lodgify

Reasons for Switching to OwnerRez

Flexibility within a really robust system and highly professional staff super committed to their product and to solving my unique needs.
Gabriella
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Never been happier

Reviewed on 2020/12/01

The concierge service was just what I needed - they set up everything, and they're help email is...

The concierge service was just what I needed - they set up everything, and they're help email is always quick to respond. The staff are all very friendly and willing to ensure you are set up for success.

Pros

The features of the hosted website, my website looks so professional. I was previously using Wix, and the difference in quality is astounding. The channel manager ensures all my photos match to all my listing channels.

Cons

They just removed a fee feature that allowed you to associate certain fees when using credit card processors, but was easily able to adjust and set up a surcharge to cover this.

Alternatives Considered

Guesty and Lodgify

Reasons for Choosing OwnerRez

Started using Ownerrez for the channel management, ended up adding additional features that brought my brand to a whole new level.

Switched From

Wix

Reasons for Switching to OwnerRez

Seemed like a more cost efficient option, and seemed to be more cost efficient.
Showing 5 reviews of 148 Read all reviews

OwnerRez FAQs

Below are some frequently asked questions for OwnerRez.

OwnerRez offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Starting at $35/mo for 2 properties. Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included! Premium features include: - Property Management - Hosted Website - QuickBooks Integration - Damage Protection Insurance - Call center with VOIP calling, voicemail, and SMS integration

OwnerRez has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

OwnerRez supports the following languages:

English

OwnerRez supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OwnerRez integrates with the following applications:

Authorize.Net, Beyond, Braintree, Constant Contact, Duve, Google Calendar, Google Maps, Mailchimp, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Operto Teams, PayPal, PriceLabs, Quickbooks Online, Stripe, Twilio, WordPress

OwnerRez offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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