OwnerRez

Book and manage 1 to 100s of properties in the cloud

5 /5 (72 reviews) Write a Review!

OwnerRez Overview

What is OwnerRez?

OwnerRez is a comprehensive booking management engine, built by people who have vacation rentals of their own. It integrates with channels like Vrbo, AirBnb, and Booking.com to seamlessly synchronize availability, rates, rules and listing content while taking online bookings, managing inquiries, and communicating with guests. OwnerRez provides modern fast websites, guest checkout with e-sign renter agreements and can process payments directly, including auto-scheduled future payments. All emails sent to the guest are templatable, and you can schedule your own emails to go out automatically. OwnerRez also provides travel insurance and damage protection insurance, as well as integration with QuickBooks, property management/owner statements, and other power features. Manage many properties, automate your communication and get detailed statistics and reports without needing to hire a staff.

OwnerRez Overview

Pricing

Starting from
US$35,00/month

Pricing options

Free Trial
Subscription
Value for money

Starting at $35/mo for 2 properties.

Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included!

Premium features include:
- Property Management
- Hosted Website
- QuickBooks Integration
- Damage Protection Insurance
- Call center with VOIP calling, voicemail, and SMS integration


OwnerRez Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

OwnerRez - Activity dashboard
OwnerRez - Rules setting for properties
OwnerRez - Settings page
OwnerRez - Sign up page
OwnerRez video OwnerRez screenshot: OwnerRez - Activity dashboard OwnerRez screenshot: OwnerRez - Rules setting for properties OwnerRez screenshot: OwnerRez - Settings page OwnerRez screenshot: OwnerRez - Sign up page

OwnerRez Reviews

OwnerRez Reviews

Overall rating
5
/
5
Excellent
71

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,9
Ease of Use
4,8
Customer Support
5
100% recommended this app
Todd T.

So Happy!


Andrea S.

If you have doubts or issues, don't have to wait long for a fast support team response!

it was self explanatory and easy to work with, but yes you have to experience and try for yourself. It's a lot of features and the best way to learn is using it... Some things you will find out works great for you and other features not so much, but you can just not use it and leave it aside. Overall great functions and fast learning after you begin using it.


Susan A.

Highly recommend Owner Raz

Exceptional.


Verified Reviewer

Really cool software


Calli S.

Great Customer Service


Todd T.
Industry: Real Estate
Company size: 2-10 Employees

So Happy!

Used Daily for 6-12 months
Reviewed on 2019/03/27
Review Source: Capterra

Pros

I honestly cannot say enough good things about OwnerRez as both a software and as a company. Having been in business for many years in both the technology and manufacturing realms and now in vacation rental management, I have a real appreciation for quality customer service. The service and technical support offered by this company truly sets the bar for others. I continue to be blown away at the speed and thoroughness of their responses even at late hours, on weekends… you name it!

Now the software – just WOW! OwnerRez has saved our company so much time and energy. From calendar syncing, guest communication, automated emails, an amazing variety of reports, integration with other platforms (VRBO, Airbnb, Booking.com, QuickBooks), etc. – I could not imagine functioning without it. Best of all – the hosted application is fast! In addition, the website hosting gives us an all-in-one solution to be able to see everything that is happening from one place and share that with our customers. It even works on your mobile phone!

I could go on and on – but you get the idea – I love this software and more importantly – the company and service behind it!

Cons

There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andrea S.
Industry: Hospitality
Company size: 2-10 Employees

If you have doubts or issues, don't have to wait long for a fast support team response!

Used Daily for 6-12 months
Reviewed on 2020/04/29
Review Source: Capterra

it was self explanatory and easy to work with, but yes you have to experience and try for yourself. It's a lot of features and the best way to learn is using it... Some things you will find out works great for you and other features not so much, but you can just not use it and leave it aside. Overall great functions and fast learning after you begin using it.

Pros

It's kind of easy to work with, unlike many others in the market, but is you have any problem or doubt, the support team is A-M-A-Z-I-N-G-L-Y fast to respond!! So you can solve most of the problems or doubts real quick.

Cons

no negative issues so far... I am still learning some functions, but so far it worked great for what I need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Susan A.
Industry: Leisure, Travel & Tourism
Company size: 2-10 Employees

Highly recommend Owner Raz

Used Daily for 6-12 months
Reviewed on 2020/10/03
Review Source: Capterra

Exceptional.

Pros

Owner Rez. It’s not only very easy to use, it has functionality that I didn’t even know I needed until I signed up. The customer support is unlike any customer support I’ve experienced regarding any software! Also what I find very important about this particular software is that the Support side of the business listens to what its customers are saying and makes the necessary changes.I have used other platforms for our vacation rental business but none had even anywhere near close the functionality no the ease-of-use. I highly recommend Owner Rez as it is also great value for money.

Cons

The calendar is static and not rolling there if is difficult to see checkouts all in the same page at the end of any month.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Computer Software
Company size: 201-500 Employees

Really cool software

Used Other for Free Trial
Reviewed on 2018/03/13
Review Source: GetApp

Pros

OwnerRez is an innovative new tool that works pretty well for what I use it for. It has a nice, clean UI.

Cons

Although it has a good UI, there are always problems, and there are occasionally buttons or features that I don't need as much that clutter things.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Calli S.
Industry: Hospitality
Company size: 2-10 Employees

Great Customer Service

Used Daily for Free Trial
Reviewed on 2020/08/24
Review Source: Capterra

Pros

- One central place to see all of my bookings, send emails, and manage 4 vacation rental properties
- Great customer service - helpful implementation checklists, very responsive and helpful customer service reps even during the free trial period
- Imports property info from Airbnb & VRBO

Cons

- Calendar needs to sync in real time. I like to know immediately when a booking comes in - as is, the sync takes up to an hour.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
9,9/10
Based on 72 user ratings
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OwnerRez Pricing

OwnerRez Pricing

Starting from
US$35,00/month
Free Trial
Subscription
Value for money

Starting at $35/mo for 2 properties.

Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included!

Premium features include:
- Property Management
- Hosted Website
- QuickBooks Integration
- Damage Protection Insurance
- Call center with VOIP calling, voicemail, and SMS integration

Starting at $35/mo for 2 properties.

Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included!

Premium features include:
- Property Management
- Hosted Website
- QuickBooks Integration
- Damage Protection Insurance
- Call center with VOIP calling, voicemail, and SMS integration

Value for Money
5/5
Based on 72 user ratings
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OwnerRez Features

OwnerRez Features

API
Activity Dashboard
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Inventory Management
Invoice Management
Online Booking Integration
Price Management
Promotions Management
Reporting & Statistics
Reservations Management
Room Booking
Third Party Integration
Features
4,9/5
Based on 72 user ratings
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Categories

Additional information for OwnerRez

Additional information for OwnerRez

Key features of OwnerRez

  • Auto-responding to inquiries
  • Calendar and list
  • Capture leads
  • Dashboard
  • Easy searching
  • Electronically-signed renter agreements
  • Filtering and sorting of data
  • Manage accounting
  • Manage contact information
  • Manage records like inquiries and quotes
  • Marketing emails
  • Multiple backup copies
  • Pay by credit card
  • Provides API
  • Reports to compare data
  • Rules for inquiries
  • SSL encryption
  • Sends reminder emails
  • Tracks data from listing sites

Benefits

● OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.

● The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.

● OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.

● The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.

● OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.

OwnerRez FAQs

OwnerRez FAQs

Below are some frequently asked questions for OwnerRez.

Q. What type of pricing plans does OwnerRez offer?

OwnerRez offers the following pricing plans:

Starting from: US$35,00/month

Pricing model: Subscription

Free Trial: Available

Starting at $35/mo for 2 properties. Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included! Premium features include: - Property Management - Hosted Website - QuickBooks Integration - Damage Protection Insurance - Call center with VOIP calling, voicemail, and SMS integration

Q. What are the main features of OwnerRez?

OwnerRez offers the following features:

  • Auto-responding to inquiries
  • Calendar and list
  • Capture leads
  • Dashboard
  • Easy searching
  • Electronically-signed renter agreements
  • Filtering and sorting of data
  • Manage accounting
  • Manage contact information
  • Manage records like inquiries and quotes
  • Marketing emails
  • Multiple backup copies
  • Pay by credit card
  • Provides API
  • Reports to compare data
  • Rules for inquiries
  • SSL encryption
  • Sends reminder emails
  • Tracks data from listing sites

Q. Who are the typical users of OwnerRez?

OwnerRez has the following typical customers:

Small Business, Freelancers, Mid Size Business

Q. What languages does OwnerRez support?

OwnerRez supports the following languages:

English

Q. What type of pricing plans does OwnerRez offer?

OwnerRez has the following pricing plans:

Subscription

Q. Does OwnerRez support mobile devices?

We do not have any information about what devices OwnerRez supports

Q. What other apps does OwnerRez integrate with?

OwnerRez integrates with the following applications:

Authorize.net, Braintree, Constant Contact, Mailchimp, Microsoft 365, PayPal, QuickBooks Online, Stripe, Twilio, Wordpress

Q. What level of support does OwnerRez offer?

OwnerRez offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support