OwnerRez

Book and manage 1 to 100s of properties in the cloud

About OwnerRez

OwnerRez is a comprehensive booking management engine, built by people who have vacation rentals of their own. It integrates with channels like Vrbo, AirBnb, and Booking.com to seamlessly synchronize availability, rates, rules and listing content while taking online bookings, managing inquiries, and communicating with guests. OwnerRez provides modern fast websites, guest checkout with e-sign renter agreements and can process payments directly, including auto-scheduled future payments. All emails sent to the guest are templatable, and you can schedule your own emails to go out automatically. OwnerRez also provides travel insurance and damage protection insurance, as well as integration with QuickBooks, property management/owner statements, and other power features. Manage many properties, automate your communication and get detailed statistics and reports without needing to hire a staff.


Key benefits of OwnerRez

? OwnerRez is a web-based solution that allows vacation rental owners to manage bookings and handle enquiries efficiently.

? The product tracks enquiries from all listing sites as well as the owner's website, allowing users to generate quotes and respond from a single interface.

? OwnerRez assists guests in booking online and confirming their reservation by collecting electronically signed rental agreements.

? The solution allows property owners to place auto-responders for various enquiries on the basis of set rules.

? OwnerRez allows guests to pay via credit cards and on the basis of information it schedules security deposits and future payments.


Images

OwnerRez Software - Straightforward Booking Calendar
OwnerRez Software - Easy Property Configuration
OwnerRez Software - Modern Fast Websites
OwnerRez Software - Rich Reporting
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OwnerRez video
OwnerRez Software - Straightforward Booking Calendar
OwnerRez Software - Easy Property Configuration
OwnerRez Software - Modern Fast Websites
OwnerRez Software - Rich Reporting

Not sure about OwnerRez? Compare with a popular alternative

OwnerRez

4,9 (163)
VS.

Starting Price

No pricing found
US$550,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

67
67

Integrations

19
No integrations found

Ease of Use

4,7 (163)
4,5 (86)

Value for Money

4,9 (163)
4,1 (86)

Customer Service

4,9 (163)
4,5 (86)
Green rating bars show the winning product based on the average rating and number of reviews.

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iGMS

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Reviews

Overall rating

4,9 /5
(163)
Value for Money
4,9/5
Features
4,9/5
Ease of Use
4,7/5
Customer Support
4,9/5

Already have OwnerRez?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 163
Todd
Todd
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So Happy!

Reviewed on 2019/03/27

Pros

I honestly cannot say enough good things about OwnerRez as both a software and as a company. Having been in business for many years in both the technology and manufacturing realms and now in vacation rental management, I have a real appreciation for quality customer service. The service and technical support offered by this company truly sets the bar for others. I continue to be blown away at the speed and thoroughness of their responses even at late hours, on weekends… you name it!

Now the software – just WOW! OwnerRez has saved our company so much time and energy. From calendar syncing, guest communication, automated emails, an amazing variety of reports, integration with other platforms (VRBO, Airbnb, Booking.com, QuickBooks), etc. – I could not imagine functioning without it. Best of all – the hosted application is fast! In addition, the website hosting gives us an all-in-one solution to be able to see everything that is happening from one place and share that with our customers. It even works on your mobile phone!

I could go on and on – but you get the idea – I love this software and more importantly – the company and service behind it!

Cons

There are too many options? HA! This software does so much that truly complete configuration can take some time - but is that really a con? I can't really think of a con or complaint.

Julia
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Really happy with Ownerrez after trying many other softwares

Reviewed on 2022/04/27

I rent six properties in a remote location in Greece. Each one has some very specific needs in how...

I rent six properties in a remote location in Greece. Each one has some very specific needs in how I manage them. I do the online part and work together with the owner who is on the field and need many specific things from me. With ownerrez a lot of what I used to do in like 5 steps using different softwares now are done in one step. I have a complete picture of my scenario of reservations and finances without doing anything. Before I had to do many entries in different softwares. I am really happy with their customer service too. They are fully committed to us clients and to improving their product. Highly professional and dedicated to excellent quality.

Pros

I has a lot of flexibility for my unique needs as the manager of 6 vacation rentals in Greece. Basically everything I had needed so far I found a work around in OwnerRez. Or the staff helped me to find a solutions. Few things I still need to do outside of it. But my workflow managing my listings and reservations has really become simpler and much much faster.

Cons

It is not as beautiful as other options I’ve used. And it is not as user friendly either. But all other options I’ve used had some critical limitations that I couldn’t work around. For my type of property management I needed some very specific things. Together with the staff at ownerrez, always by email, but efficiently, we almost always found a solution.

Alternatives Considered

Hostaway, Little Hotelier, Guesty and Lodgify

Reasons for Choosing OwnerRez

Hostaway had some bugs and limitations and over complications on the money collection and quote to guests etc. Lodgify was way too limited and inflexible to me.

Switched From

Hostaway and Lodgify

Reasons for Switching to OwnerRez

Flexibility within a really robust system and highly professional staff super committed to their product and to solving my unique needs.
Brian
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

OwnerRez has the features and support!

Reviewed on 2022/04/25

I recommend it!

I recommend it!

Pros

The functionality is pretty incredible, and the support team is very very thorough .

Cons

It's not the most modern interface. I value function over attractiveness, so I don't mind too much. It's still somewhat intuitive.

Lorraine
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love OwnerRez- by far the best I’ve used

Reviewed on 2022/07/06

Excellent! Although it was good when we first joined It has improved so much more in the past 16...

Excellent! Although it was good when we first joined It has improved so much more in the past 16 months I just hope they continue to listen to customers and implement the suggestions.
Excellent customer service too!

Pros

Ease of use, PM Management, automation. Payment section

Cons

Not enough features available to non US based clients. Would love to be able to access insurance and sms and if it linked with zapier even better!!

Alternatives Considered

Guesty and Zeevou

Reasons for Choosing OwnerRez

Cost, lack of features, errors in owner statements on supercontrol

Switched From

Tokeet and Smoobu

Reasons for Switching to OwnerRez

Price, features, ease of use
Robbye
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Superb Customer Service

Reviewed on 2021/03/05

I cannot say enough about their customer service. Always quick to help and always goes beyond what...

I cannot say enough about their customer service. Always quick to help and always goes beyond what is required.

Pros

Set up was easy with detailed examples to help guide you through the steps.

Cons

Not having a technology background, I do not have any suggestions for improvement-it works seamlessly for me.

Showing 5 reviews of 163 Read all reviews

OwnerRez FAQs

Below are some frequently asked questions for OwnerRez.

OwnerRez offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Starting at $40/mo for the first property. Everything but the Premium Features are included - even things like channel management, triggers, digital signatures, auto-responders, rich reporting, and many other power features. If it's not a premium feature, then it's included! Premium features include: - Property Management - Hosted Website - QuickBooks Integration - Damage Protection Insurance - Call center with VOIP calling, voicemail, and SMS integration

OwnerRez has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

OwnerRez supports the following languages:

English

OwnerRez supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OwnerRez integrates with the following applications:

Beyond, Braintree, Constant Contact, Duve, Google Calendar, Google Maps, Mailchimp, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Operto Teams, PayPal, PriceLabs, Quickbooks Online, Stripe, Twilio, WordPress, authorize.net

OwnerRez offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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