BookingPal
About BookingPal
BookingPal provides rental property owners and managers with a way to increase their online presence by distributing property listings across multiple leading channel partners. It is a centralized booking platform that enables users to enjoy one single contract across various partners such as travel agents (OTAs), property listing sites, GDSs (Global Distribution Systems) and meta-search sites. BookingPal manages all financial and contract-related transactions between the property owners/managers and their guests so there is no need to spend time repeatedly logging information across channels.
BookingPal shares listings for properties such as vacation homes (including timeshare resorts), RV parks, campgrounds and corporate housing throughout six continents. Management professionals have the option to select only those partners that best fit their business model and can appear in their own choice of distribution channels. All changes made on the BookingPal platform including rates, availability, calendars, specials and promotions, are updated automatically and synchronized across all selected channel partners.
The work flow page of BookingPal brings all the reservations in the manager’s account together in one place. An 8-step process assures that all bookings are seen to properly, requiring an action to be taken before moving onto the next phase. These steps can be customized to any order and tailored to each property manager’s booking methods.
Key benefits of BookingPal
BookingPal offers a simple cloud-based platform for property owners and managers to reach new guests and book hard-to-fill dates.
BookingPal’s synchronization services automatically update all channel partners of any changes in a listing’s rates, availability, promotions and more.
Property managers can capture details and edit booking information allowing for direct contact with the client.
Users have the option to select from over 1000 channel partners from various categories to list and distribute their inventory.
One single contract binds property managers to various channel partners allowing for all financial transactions to handled by BookingPal.
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Reviews
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- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great company to work with
Reviewed on 2017/12/19
Distribution to all major sales channels through a commission-based model.
Distribution to all major sales channels through a commission-based model.
Pros
A wide range of products which help serious property managers to increase their distribution, improve revenues and grow their business.
Cons
They had a bit of a bumpy ride and had to figure some things out but managed to turn their service around. Glad to see the development they took.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Good channel manager
Reviewed on 2024/02/28
Pros
Good channel manager, support team is good. Cost per month is good and accurate.
Cons
Not always easy to see how the API feed goes to understand a total pay out
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do Not Use
Reviewed on 2022/12/17
Horrible tech and customer support. I've been waiting weeks and months for issues to be resolved....
Horrible tech and customer support. I've been waiting weeks and months for issues to be resolved. Almost no communication from anyone. We don't even have an account manager for me to go to. We WILL be switching to another product very soon.
Pros
It produces some bookings IF you can get anything to work.
Cons
In theory, this should be a great product. In reality, their are daily issues. Unable to search properties from list, errors getting properties listed on channels, double bookings, doesn't sync often enough, the list goes on.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Use BookingPal for the customer service and easy to use interface
Reviewed on 2022/08/30
Pros
Our rep, [SENSITIVE CONTENT] , is what I like the most. She is always available, willing to discuss the most minute item versus sending me to support and just simply fun to work with.
Cons
The communication between BookingPal and AirBnB is horrible in all ways - AND - I know 90% of the blame is AirBnB's but frustrating none the less.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend for STR Management!
Reviewed on 2022/08/15
Pros
We have been using BookingPal for about a year. We started when our portfolio was smaller (20 properties) and they have supported our growth every step of the way as we climb into triple digits. The software is very user friendly, and in most cases I am able to navigate through any issues on my own. In the rare occurrences that I need some guidance, I simply reach out to our account rep, Paula, who responds with lightening speed and is always willing and eager to hope on a call and walk me through anything.
I've been in the industry for almost a decade and have used many other channel manager softwares, including many of the other "big players". I have never been more satisfied than I am with BookingPal. I have recommended them many times to other hosts in the vacation rental space and have received similar feedback from hosts that have signed on with them. The ease of use and customer support is unmatched.
Cons
There isn't much that I can say negatively. Our experience with them has been incredibly positive.
BookingPal FAQs
Below are some frequently asked questions for BookingPal.Q. What type of pricing plans does BookingPal offer?
BookingPal offers the following pricing plans:
- Starting from: US$0.01
- Pricing model: Free Version
- Free Trial: Available
No monthly setup fee or convenience fee. There is a small success commission for every booking generated. Rates depend on each channel partner.
Q. Who are the typical users of BookingPal?
BookingPal has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does BookingPal support?
BookingPal supports the following languages:
English, German, Italian, Spanish
Q. Does BookingPal support mobile devices?
BookingPal supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does BookingPal integrate with?
BookingPal integrates with the following applications:
Braintree, PayPal, authorize.net
Q. What level of support does BookingPal offer?
BookingPal offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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