Learning Stream

Learning Stream

Flexible, full-feature online registration and management

4.6/5 (70 reviews)

Learning Stream Overview

Learning Stream is a flexible, feature-rich online registration and event management platform specifically designed to support education and training. Suitable for corporate, government, health, school and religious group deployment, the enterprise-level tools are backed by a commitment to support the individual requirements of the client. Learning Stream promises the “human touch” by assigning a project manager alongside the product to better address unique online registration requirements and optimize the process.

In terms of features, Learning Stream enables the marketing of multiple classes or events with branded calendars and pages rich with images, maps, attachments and links. Registration forms can then be customized to ask unlimited, relational questions and capture all of the most relevant attendee information. Registration importing extends this by facilitating the batch registration of data to current or new events created simultaneously. Send automated emails to confirm successful registrations and announce cancellations, while setting up bulk messages, notifications or event reminder alerts.

Learning Stream also integrates with over a dozen established gateways to accept online registration payments while tracking purchases, issuing refunds and applying discounts securely. Safe Harbor compliance ensures the wholly web-based service keeps all data suitably encrypted within a secure hosted environment, while the ability to setup unique administrator accounts provides additional access audit trails. Reporting features then ensure registration data is tracked for export and the convenient review of attendee lists, form question responses, class information, Continuing Education (CE) credits, customer evaluations, financial summaries and more.

Pricing

Starting from
US$4 800,00/year
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

Learning Stream Reviews

Overall rating
4.6/5
91% positive reviews
47
Excellent
17
Very good
6
Average
0
Poor
0
Terrible
Chelsea L.

Customer service is terrible

Used Daily for 1-5 months
Reviewed on 2019/09/09
Review Source: Capterra

Learning stream is not the most intuitive system to set up, which could be overlooked with proper customer service to help with the process but the staff has not been pleasant to work with. We set up the majority of our system while on the free trial because the sales rep told us we could. During the first call after we officially purchased it we discovered a major flaw in their system (global email templates, despite being in the menu, are not a thing) and were just told- we should have asked. Definitely our bad for starting early but the sales rep knew what we were doing and his response was shockingly rude during the call. We spent most of our training call reviewing things that had clearly already been set up and had to specifically ask to focus on items that we still had to set up. When sending our trainer additional questions about the account the response was 'We set that up during training'. This clearly was not the case if I had to email about it (she had only set it up to be partially what we wanted) and why is that even necessary to say? Both the sales representative and trainer we dealt with were unpleasant and rude.

Pros

Ability to have a calendar view, ability to customize with CSS

Cons

Email templates and event templates are not set up on a global template system. Instead you just copy one event over and over- this is not a good way to set up a system like this and results in a lot of extra editing work. The system appears to have a way to do global templates but you are encouraged to not use these. Nothing is straightforward- to set up emails you have to go into three different areas all labeled differently. The dashboard is a joke- you can't display any custom reports or information, its just a collection of links basically. The way this system is laid out is miserable- Most of the links are just unformatted text, email previews don't include account header or footers, and there is inconsistent terminology.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

0.0/10
Brad H.

Easy to use software that meets my needs

Used Daily for 2+ years
Reviewed on 2018/05/14
Review Source: Capterra

Pros

The software is easy and natural to use and, for the most part, the features meet my current needs. I have experienced very little issues with bugs or down-time. Cloud-based, so I can use it wherever I am. The cost fits more in-line with my budget (no per registrant fees) than other software I have looked at. Doesn't have a million features (that I, at least, don't need) that can just confuse things. Support is timely and helpful.

Cons

I wish there were more options to customize how the registration page looks visually (looks just a bit "amateurish" compared to cvent and others); more options to customize statements (specifically statement when using [StatementMain]; a more streamlined/efficient way to do group registrations (in my experience, users find the current way confusing and too much work). Would also like the option to customize the credit card receipt that is sent to customers and have the ability to turn that off (i.e. just have the statement that shows the payment). Would like the ability to share a link with registration information with others. Less important, but worth mentioning, is the File Library, which I feel needs a major overhaul as far as how files are managed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Laura H.

Smooth yet robust registration

Used Weekly for 1+ year
Reviewed on 2019/06/25
Review Source: Capterra

With Learning Stream, our online learners can register for multiple courses in a single transaction, in advance, with no support. Our small staff can easily monitor registration activity, automate messaging and certificate creation and distribution, and report on financials and enrollments. Learning Stream helps us better support our learners by making registration smooth and robust. And Learning Stream's willingness to integrate with other systems extends the efficiencies to our CRM (Salesforce) and LMS (Canvas). The support team trained us well and continues to provide timely assistance when we think of new needs.

Pros

Learning Stream helps us meet the registration needs for our online learners while providing robust administrative reporting. It's as easy for us to see who's in our classes, how they found out about us, and how much they paid as it is for them to sign up for multiple courses in one transaction, use a discount code, and receive a message that prepares them to go to class. Implementation was a smooth path, thanks to their terrific support team.

Cons

We haven't yet found quite the right solution for some of the more complex discounted registration needs that could arise. Learning Stream offers many options for discounting, and it takes awhile to test them and determine the best combination for the use case. The support team, though, provides clear instructions and best practices based on their experience with many clients.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Elizabeth C.

Learning Stream is great!

Used Daily for 1+ year
Reviewed on 2019/06/27
Review Source: Capterra

We needed a registration software the could track all of our participants and give us a more robust reporting system. Learning Stream as been a step in the right direction that also allows us to have a little more user friendly UI.

Pros

This software and the Learning Stream team are wonderful! While all new software takes some time to learn Susie was immensely helpful during our transition phase. The software was adaptable for our use and we were able to set up and use quickly!

Cons

A challenging piece of the software was the amount of clicking required to complete tasks. Sometimes the steps were not intuitive and we referred to Susie's help menu quite regularly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Judi D.

It grows with you!

Used Daily for 2+ years
Reviewed on 2017/02/22
Review Source: Capterra

We started out small, using Learning Stream as a convenience for customers wanting to register on line (before the internet was an everyday necessity. As we have needed to grow and add classes, change focus, restructure offerings, and provide superior customer service - what Learning Stream has made available has grown with us. Newer features keep coming that even add to what options we have. But most important we have been impressed with their outstanding customer support - real people getting back to you quickly, with real solutions.

Pros

ease of use, and superior customer support

Cons

Sometimes hard to figure out how to make certain features work in our environment.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Learning Stream Pricing

Starting from
US$4 800,00/year
Pricing options
Free Trial
Subscription
Value for money

Enterprise Package: $4800/year (includes first user license, education/non profit discounts available, one-year commitment)

Additional Users: + $65/month

Learning Stream Features

  • API
  • Automatic Notifications
  • Custom Forms
  • Customizable Branding
  • Electronic Payments

  • Access Control
  • Activity Dashboard
  • Content Management
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop Interface
  • Product Catalog
  • Reporting & Statistics
  • Search Functionality
  • Social Media Integration
  • Template Management
  • Third Party Integration
  • Website Management
  • eCommerce Integration
  • eCommerce Management

Additional information for Learning Stream

Key features of Learning Stream

  • Accept & process registration payments via leading gateways
  • Ask unlimited customizable linked/relational questions
  • Build event and class registration forms and accept payments
  • Capture event registration signups & track attendances
  • Create customizable, branded event and class calendars
  • Create customizable, branded event and class pages
  • Import batch registration data into new events or classes
  • Receive tailored training and support from a project manager
  • Send confirmations and reminders via bulk emailing options
  • Send confirmations and reminders via bulk messaging options
  • Setup evaluations and certifications to appraise performance
  • View and export registration lists, class info & financials

Benefits

  • Create branded calendars and class pages, plus customized registration forms asking an unlimited quantity of linked or relational questions.
  • Track online payments and accept registration transactions via a number of leading secure gateways, while issuing refunds, statements, invoices and discounts.
  • Automated notification and email marketing features enable custom, bulk messages and alerts to be sent confirming registration, cancellations, wait lists or reminders.
  • Write customized participant evaluations to raise conversion rates and attendances by weight-scoring questions and issuing certifications rewarding event completion.
  • Reporting and CE credit tracking features enables registrant data and financials to be exported, alongside the printing of CE transcripts, name tags and sign-in sheets.
  • A centralized, cloud-based service, Learning Stream is accessible via all browser equipped devices and protects data within an encrypted hosting environment.
  • Learning Stream support includes the assignment of a real person project manager to evaluate individual requirements and design on-going training and support.
  • Learning Stream FAQs

    Below are some frequently asked questions for Learning Stream.

    Q. What type of pricing plans does Learning Stream offer?

    Learning Stream offers the following pricing plans:

    Starting from: US$4 800,00/year

    Pricing model: Subscription

    Free Trial: Available

    Enterprise Package: $4800/year (includes first user license, education/non profit discounts available, one-year commitment)

    Additional Users: + $65/month

    Q. What are the main features of Learning Stream?

    Learning Stream offers the following features:

    • Accept & process registration payments via leading gateways
    • Ask unlimited customizable linked/relational questions
    • Build event and class registration forms and accept payments
    • Capture event registration signups & track attendances
    • Create customizable, branded event and class calendars
    • Create customizable, branded event and class pages
    • Import batch registration data into new events or classes
    • Receive tailored training and support from a project manager
    • Send confirmations and reminders via bulk emailing options
    • Send confirmations and reminders via bulk messaging options
    • Setup evaluations and certifications to appraise performance
    • View and export registration lists, class info & financials

    Q. Who are the typical users of Learning Stream?

    Learning Stream has the following typical customers:

    Large Enterprises, Non Profit, Public Administrations

    Q. What languages does Learning Stream support?

    Learning Stream supports the following languages:

    English

    Q. What type of pricing plans does Learning Stream offer?

    Learning Stream has the following pricing plans:

    Subscription

    Q. Does Learning Stream support mobile devices?

    We do not have any information about what devices Learning Stream supports

    Q. What other apps does Learning Stream integrate with?

    We do not have any information about what integrations Learning Stream has

    Q. What level of support does Learning Stream offer?

    Learning Stream offers the following support options:

    Online Support, Phone Support, Video Tutorials