Lodgix
About Lodgix
Lodgix is a vacation rental property management software offering features including online booking, communication automation, multiple listing site integrations, email marketing, accidental damage protection, and more.
Lodgix enables guests to book their stays and make inquiries online, through their PC or mobile phone, using responsive availability calendars. Guests can also sign rental agreements using digital signatures - removing the need for the printing, mailing, or faxing of documents. Once the agreement is signed, the document is timestamped and copies are emailed to both the guest and the property manager, creating an agreement which is legally binding across all 50 US states.
Lodgix allows users to set up communication workflows for guests, employees, property owners, and staff, to send automated and scheduled emails and texts, before, during, and after a guest’ stay. Communications can be triggered by arrival or departure date, day of the month, invoice status, or receipt of payments.
Lodgix offers a WordPress plugin, which allows a user to build a website very quickly and economically while also retaining control over all of their content and search engine rankings even if they choose to stop using Lodgix.
Pricing starting from:
US$69.99/month
- Free Version
- Free Trial
- Subscription
Key benefits of Lodgix
Users can set up email and text alerts, and trigger these to be sent on or relative to specific dates or events, including arrival and departure dates, invoice status or payment, or day of the month.
Lodgix offers reporting on income, occupancy, receivables, expenses, and more.
Guests can book online or on their mobile phone with Lodgix’s mobile-responsive availability calendars.
Users can add accidental damage cover to guests’ reservation fees, rather than taking a security deposit.
With digital signature, guests can sign their rental agreements online, and have a copy of the signed document emailed to them and the user, with no need for printing, faxing, or mailing.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Supported Languages
English
Pricing starting from:
US$69.99/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of Lodgix: 60
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Reviews
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- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
awesomesaue!
Reviewed on 2018/10/09
Pros
As far as I can tell so far the software is ease of use and fast acting.
Cons
Seems clunky at times i noticed some lagging but came back OK
Response from Lodgix.com
Thanks! We have had some issues with our Amazon RDS instance, they think that has been resolved, that may have contributed to the cluminess you mention.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Program for those who can "Think Out-of-the- Box"
Reviewed on 2019/11/14
Lodgix has improved our efficiency tremendously.
Lodgix has improved our bottom line.
Lodgix has...
Lodgix has improved our efficiency tremendously.
Lodgix has improved our bottom line.
Lodgix has given our smaller property the ability to be more professional looking and to compete with the "big boys"!
We operated both our WolfBay and Lodgix simultaneously for 10 months to make sure we were satisfied.
When we have an issue...we email thru the program and usually get a response in 5 +/- minutes.
Pros
Lodgix had U.S.A. support.
Lodgix ads said that their cloud program was stable and dependable...after 2 1/2 years of usage...it is!
Our system can be accessed from muliple computers, tablets or even our cell phone to book place a reservation into the system.
We needed software that could be adaptable...Lodgix software accomplished this.
As a smaller property, we needed both long and short term rental capabilities...Lodgix software did that!
Our WordPress website functions seamlessly with the Lodgix program.
The on-line booking and credit card processing modules have streamlined our reservations and made our business more profitable.
Cons
Honestly, fear of the unknown. Setting up a new software program after using another for 20 years was quite a job. The terminology that software developers use and the language that many in the hospitality industry is slightly different. After we had charted the two sets of terms side by side...we adapted.
Some of our forms and spreadsheets were not able to be used in the Lodgix system...we adapted.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not use
Reviewed on 2018/01/25
None waste of my time and poor customer service
None waste of my time and poor customer service
Pros
After a long set up process I got everything up and running on my site after a small set up issue...
Cons
I made the mistake of asking one question regarding an issue with the WordPress install and they responded by saying maybe I shouldn't try to learn WordPress, which as network admin, I already know WordPress, but suggested I go to wix and have them build a site and drop the html into my site. Worst advice anyone could give and when I responded I don't need to LEARN WordPress and if the WordPress plug in doesn't maybe I should move on and the owner responded yes I should just move on. So with those great customer service skills I don't see why anyone would use this software. I own a large property management company and pay a lot for my software and wanted to this out. Now I know and will stay with what I have. [This review is of the Free Trial]
Response from Lodgix.com
This particular individual was not a Lodgix subscriber. The individual had one property and was extremely rude to our support staff. There are many smaller platforms that work great for small accounts with less than 3 properties. Due to channel restrictions Lodgix in many instances is just not a great fit for those with <3 properties.
This individual clearly needed technical hand holding and so we kindly suggested that he try a couple of other platforms that cater to individuals who don't understand all the technical nuances of wordpress and who cater to smaller companies.
This did not sit well with this customer and I guess it upset him even though it was our intention to only steer him in a direction where his expectations would be met and happiness would result.
He was a trial subscriber for less than 24 hours and does not represent the many 1000s of satisfied customers that are illustrated in the other reviews present here.
Thanks!
Lodgix
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Reservation Management Software I've had the pleasure of using!
Reviewed on 2016/08/30
I have owned two boutique property management companies within the past 20 years. Within that time...
I have owned two boutique property management companies within the past 20 years. Within that time I have researched property management software up and down, backward and forward looking for just the right fit. I finally found it with Lodgix!
Pros
The ease of use. A person can easily manage one property with Lodgix, or dozens! The software is intuitive to use. I honestly can't recall ever having to call customer support...and I'm not the most tech savvy person. Set up was simple and quick. I also appeciate that Brent is available should I have a question. He always responds in a timely manner. The feature I probably love the most is that Lodgix automatically emails the cleaning company when a reservation is made within the system. This, for me, is HUGE! I used to have to make a 'cleaning schedule' for the cleaning company at the start of each week. This took a boatload of time for me to do and also was open to human error. Since I've started using Lodgix software we have not had ONE mistake with the scheduled cleanings of the vacation rental properties. This sort of peace of mind is priceless! And finally, the monthly fee for using Lodgix is right too. I've paid much MUCH more per month for software that didn't do half as much as Lodgix does with the ease of use it offers. Thank you Brent for developing Lodgix! I'm a fan!!
Cons
I had to really think about this one...but I'd have to say that I get a little confused when setting up the 'rules' section. I'm not sure if it is just the way it is worded or what, but I tend to have to ask my husband for help when setting up a property within this section. Hubs seems to understand the rules section just fine. :-/
Response from Lodgix.com
Yes the rates and rules are due for a major overhaul and guess what? It's done. However it's such a big change that we are holding off till the full impact of the new booking pages has lessened a bit. Change is good, but too much change too quickly sometimes throws users for a loop! Thanks for your review!
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software, and Awesome Customer Service!
Reviewed on 2019/11/08
I’ve have been very satisfied and impressed with Lodgix from day one. They have great software...
I’ve have been very satisfied and impressed with Lodgix from day one. They have great software that’s simple to use, and great customer service.
Pros
I must admit that at first I was a little Leary to try Lodgix. They seemed pretty cheap compared to so many others, so I figured it probably didn’t offer the options I was looking for. Before even giving the free trial a try, I called and asked them a ton of questions. The owners were very quick to call me back, and very patient in answering everything. I was wondering about. They offered to set up an online meeting to walk me through it all which I accepted.
It was very thorough, and answered all my questions plus taught me more.
The initial set up on my website was done by a web professional. She commented on how easy it was to set up and how she was very impressed with the system.
I love the way it looks on my website, and my favorite thing is probably how simple and thorough setting up a new listing is! I manage a few different vacation rentals and love how this walks you through everything down to the smallest details. Before using Lodgix I had to send all my photos to my web designer, and send her all the info and she had to make custom listings for everything. I absolutely love that now I can simply sign into Lodgix and create new listings, and edit old ones, or change prices, or anything I want without having to have someone else do it for me. A few days into my free month trial while I was still working on setting everything up, I had already decided Lodgix was the answer I had been looking for for so long!
I would highly recommend it to anyone!
Cons
The only thing I’d say I had any trouble with at first was figuring out how to accept a booking. It really only took me a few minutes to figure out, and once you know how it’s pretty easy. That being said they do have links and videos that explain all kinds of things, I just hadn’t watched them because the rest of the set up was so easy I never needed the extra help. Anytime I have contacted Lodgix with a question they respond within a few minutes and will send a photo with arrows to show me what to do, or a link to a similar article so I can visually see how to do something.
They make it very simple, and their customer service is great!
Lodgix FAQs
Below are some frequently asked questions for Lodgix.Q. What type of pricing plans does Lodgix offer?
Lodgix offers the following pricing plans:
- Starting from: US$69.99/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
30-day free trial, no credit card required. Pricing vary based on the number of properties. 1-7 properties: $49.99/month 8-12 properties: $64.99/month 12-20 properties: $99.99/month 21-30 properties: $99.99/month 31-40 properties: $119.99/month 41-50 properties: $139.99/month 51-60 properties: $159.99/month 61-70 properties: $179.99/month 71+: $199.99/month Additional modules are also available on a subscription basis.
Q. Who are the typical users of Lodgix?
Lodgix has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Lodgix support?
Lodgix supports the following languages:
English
Q. Does Lodgix support mobile devices?
Lodgix supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Lodgix integrate with?
Lodgix integrates with the following applications:
NextPax Channel Management System, PriceLabs, RemoteLock, Stripe, Vrbo, WordPress, authorize.net
Q. What level of support does Lodgix offer?
Lodgix offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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