PaySimple

PaySimple

Run a Business. Have a Life.

4.2/5 (76 reviews)

PaySimple Overview

Businesses come to PaySimple with a simple, but important need – a better way to accept payments.

Developed for the unique needs of service-based businesses, PaySimple delivers flexible payment and billing solutions that are preferred by over 20,000 businesses each day.

Unlike our competitors, PaySimple is committed to personalized service. Our customers receive unmatched, personal support with our dedicated customer success and care teams.

With a robust API, PaySimple is a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications.

Learn more or inquire about PaySimple partnership at 800.466.0992

Specialties: Online Payments, Mobile Payments, POS, Recurring Billing, Customer Management, Online Payment Forms, E-Invoicing, Cashflow Reporting, eCheck processing, Dedicated Merchant Accounts, Payment Integration.

Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

PaySimple Reviews

Overall rating
4.2/5
83% positive reviews
45
Excellent
18
Very good
3
Average
3
Poor
7
Terrible
Thomas C.

A surprisingly useful tool for totally managing credit cards sales.

Used Weekly for 2+ years
Reviewed on 2019/08/06
Review Source: Capterra

I manufacture, sell, and ship industrial coatings worldwide with a strong focus on the Southern states.

Pros

It works as advertised! The dashboard only focuses on the essentials you need to know about. The overall structure of the package is utterly logical. You can easily find credit card customers, easily see how much they have purchased, all of the related invoices and the crowning glory of this product is the fact it tells you when the customer actually paid and it tells you immediately. Again the Dashboard is a major feature because it not only has charts for sales but charts for whether the sale closed relative to it being "out there, unpaid". It tracks Settlement Summary, Failed Transactions, Expiring Credit Card Schedules, Recurring Payments, Invoices ( Past Due, Paid, Unpaid, Invoices Sent, and Overdue. There is a past due invoice Aging chart, Unpaid Invoice Exposure. It is very useful to be able to "eyeball" all the possible problems when you have one page showing all the sources of a crisis.
Another positive is that they deal with the Credit Card bank, thus managing security issues such that you never have to fear the dreaded "Clawback" due to your own mistakes. A neat friendly package.
I am so used to poor service from Software companies that I expect it. The service people at Paysimple are very motivated to make you happy. This tells me the management at PaySimple is strong.

Cons

I cannot think of a complaint I have had in two years of use. I wish I could to balance this report with negatives but there are none. I do wish they had a non-credit card version. Then I could lose my existing accounting package(an expensive subscription).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Toni G.

My PaySimple (PS) Experience

Used Daily for 2+ years
Reviewed on 2017/03/20
Review Source: Capterra

Our company tried two other payment systems before finding PaySimple(PS). We are very pleased with the system and the staff we have been in contact with. There have been things over the past 2-3 yrs that we would like to see changed or things that didn't meet our needs. At those times the staff have stepped in to write down our needs / suggestions and try their best to accommodate our needs. There have been many helpful changes to PS over the past 2-3 yrs that have made the system better, more efficient, and more user friendly.
The support staff has been a pleasure to work with! She is patient, caring, sincere, and knowledgeable. She goes above and beyond to meet our needs.

We are pleased with PS and would recommend PS to other companies.

Pros

Easy to learn and understand; easily accessible

Cons

There are areas that I believe need some adjusting. What page the system bounces you back to once you have completed something; on creating invoices the cursor always jumps back to invoice # after each item entered; and other minor things like that.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Stacey S.

PaySimple is just that-Simple!

Used Daily for 2+ years
Reviewed on 2018/12/19
Review Source: Capterra

Pros

It is so simple to use and train people on. The customer service is out of this world. I needed help with a customer payment issue that was really out of their scope of service, but they went out of their way to help me get some answers!
They are also one of the only companies we have found to take electronic checks as well as credit cards. This helps us keep credit card fees down and some of our clients prefer that method of payment.

Cons

Their fees are on the higher end-but definitely worth it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Bobbijo B.

Customer Service, A+!

Used Daily for 2+ years
Reviewed on 2017/03/27
Review Source: Capterra

I have always had amazing experiences with the customer service! Whether big or small I felt important with my issue. The applications are great and easy to use and learn. Our team would highly recommend PaySimple as the best tool for their needs!

Pros

The ease of use and how many tools they have inside the program to help manage.

Cons

Personal Preference, I would like to streamline the dashboard. Taylor it to what our company uses all the time, not have a generalized set up.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Toni G.

I have used PaySimple for the last 3 yrs and have been satisfied. The customer service is outstandin

Used Daily for 2+ years
Reviewed on 2018/02/06
Review Source: Capterra

Pros

It is one place to do all your invoicing, receiving payments, customers can pay directly through PaySimple from our website. Also, when I have a suggestion I let them know and if at all possible, they make it happen.

Cons

The search engine has been lacking, but they have made great improvements in that area. There is a delay on the invoice page where the cursor jumps back up to the invoice number each time you click enter.

Rating breakdown

Value for Money
Ease of Use
Customer Support

PaySimple Pricing

Starting from
US$50,00/month
Pricing options
Free Trial
Subscription
Value for money

Free 14 Day Trial. No Credit Card Required.

$49.95/mo for comprehensive software

Payment acceptance transaction rates:
2.49% + 29¢ credit card
60¢ eCheck/ACH ($5 monthly minimum)

PaySimple Features

  • API
  • Automatic Notifications
  • Billing & Invoicing
  • Electronic Payments
  • Invoice Management
  • Invoice Processing
  • Real Time Data

  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Auditing
  • Compliance Management
  • Customizable Reporting
  • Data Import/Export
  • Expense Tracking
  • Financial Analysis
  • Multi-Currency
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for PaySimple

Key features of PaySimple

  • Automatic, direct payment deposits
  • Custom reporting
  • Electronic invoicing
  • Fraud protection
  • Hosted web payment forms
  • Mobile payments
  • Outstanding customer support
  • Payment acceptance (all major credit card & eCheck/ACH)
  • Recurring billing
  • Secure customer management

Benefits

Dedicate more time to your business by reducing the time spent managing the back-office.With PaySimple's software solution, you don´t have to chase customers or payments any longer.

GetApp Analysis

A software solution specifically designed for service-based businesses, PaySimple unifies payment processing, billing automation, and customer management in one cloud-based platform. Client and payment records are stored in a central location that you can access anytime, anywhere, and on any device. Processes such as recurring billing, receipt notifications, record organization, and payment reminders are automated, saving you tons of time on routine but essential back-office work so you can focus on growing your business.

PaySimple grants you the flexibility to accept varying payment methods, including credit and debit cards, ACH, or eChecks - via the phone through a secure virtual terminal, online, or using a mobile card reader. The app integrates with BookSimple, an online scheduling software that allows your clients to book appointments via your website, and lets you manage your schedule, all while syncing with third-party calendars so that your business can run while you work with your customers. Native mobile apps for Android and iOS devices let you accept payments and access reports on the go.

PaySimple comes with an intuitive, easily navigable user interface.

What is PaySimple?

PaySimple is a business management tool that integrates multiple processes in a single platform. It lets you accept online or offline payments, send automated invoices for recurring billing, capture touch signatures, send electronic receipts, book online appointments, send personalized “thank you” or receipt emails, generate custom reports, create hosted web payment forms, store account details for repeat transactions, import/export data, and automate follow-ups for late payments.

PaySimple comes with an intuitive, easy-to-use interface. Because it’s optimized for mobile, PaySimple makes appointment scheduling and payment processing more convenient for customers, as they can book appointments and send you payment using their smartphones or tablets. It eliminates the need to send paper invoices, and because of a workflow engine that tirelessly works in the background to move processes forward, human error is reduced and processes are completed faster. The app can be fully customized to fit your brand.

PaySimple automatically sends appointment reminders to your clients.

PaySimple Main Features

Recurring Billing

PaySimple accommodates not just one-off or transaction-based billing. It takes care of recurring billing as well, helping you establish a steady stream of revenues from recurring payments. Auto-pay workflows are established by first defining billing intervals. Billing frequency can go anywhere from daily to weekly, a specific day of the month, quarterly or yearly.

PaySimple securely saves your customers’ billing information so you don’t need to ask for the same information repeatedly. Payment reminders, receipt notifications, and failed transaction alerts are handled by the app automatically. Invoice emails can be set up to include a “Pay Invoice Now” button that gives customers the option to pay online or download the invoice as a PDF file.

Recurring billing frequency can be as frequent as daily or occasional as yearly.

ACH and eCheck Acceptance

PaySimple supports multiple payment options, namely: debit and credit cards, ACH, and eChecks. A PaySimple merchant account lets you process credit and debit card payments, and each payment is directly deposited to your account. Once set up, notifications and personalized receipts are sent to customers automatically. Payments can be made from any website or computer.

PaySimple also supports eCheck processing, which costs a flat rate of $0.55 for transaction amounts over over $20. This represents a cheaper option than percentage transactions, especially for larger payments. Plus, you don’t have to travel to the bank for paper check processing. ACH allows you to directly collect from a bank account, so you get paid quicker.

PaySimple's eCheck processing will cost you a flat fee of $0.55 for transactions over $20, a cheaper option than percentage-based transactions.

Customer Management

PaySimple carries a mini CRM that allows you to organize customer data in one place. It automatically ties conversations, invoices, and payments to their respective client records. Whether someone pays over the phone, online, or via a mobile card reader, all order and payment history shows up in their record, including cards and customer-level information for marketing and appointments, allowing you to quickly retrieve any pertinent client information you need.

Custom fields can be added as necessary. Depending on your settings, custom fields can show up in reports and payment forms. Hosted PaySimple payment forms can be customized to include your company logo, colors, and business name.

PaySimple centralizes all of your clients' information for easy storage and retrieval.

Mobile Payments

For service professionals and entrepreneurs who are always on the go, PaySimple’s mobile payment facility lets you turn your tablet or mobile phone into a payment terminal that you can take to your customers wherever they are, instead of them queuing behind a cash register to have their transactions processed.

Other functions this feature supports are automatic e-receipts and touch signature capture, customer management, and cash flow monitoring from anywhere. The PaySimple mobile card swiper processes major credit and debit cards.

The PaySimple mobile card reader lets you accept in-person payments wherever the customer may be.

Appointments Integration

PaySimple seamlessly integrates with BookSimple, a free scheduling app that lets you book appointments round the clock. It’s a mobile-responsive platform that can be embedded in websites, social media pages, and emails. Service catalogs can be customized to showcase your company’s services, staff schedule, and operating hours.

BookSimple syncs with popular calendar apps such as Google Calendar, iCal, and Outlook so you’re always on top of your schedules, and those of your staff. Automatic reminders and follow-ups can likewise be set up, and customers have the option to schedule or cancel booked appointments with just a few clicks.

A PaySimple subscription automatically gets you a free scheduling and calendar management software.

PaySimple Integrations

PaySimple integrates with QuickBooks Online. It also offers a developer API that allows you to connect your existing systems.

PaySimple Pricing

PaySimple has two subscription plans: Pro, which costs $39.95 per month, and Enterprise, which is priced at $99.95 per month. Both plans integrate with BookSimple and can accommodate an unlimited number of users, customers, invoices, recurring payment schedules, branded online payment forms, and payment and appointment reminders.

PaySimple Bottom Line

  • Unified business platform to manage customers and streamline billing, payment, and invoicing processes
  • Automates recurring billing
  • Processes eChecks at a flat rate of $0.55 for transactions that are more than $20
  • Integrates with BookSimple, a free online scheduling app
  • Offers Android and iOS apps for payment acceptance, customer management, and reporting

PaySimple FAQs

Below are some frequently asked questions for PaySimple.

Q. What type of pricing plans does PaySimple offer?

PaySimple offers the following pricing plans:

Starting from: US$50,00/month

Pricing model: Subscription

Free Trial: Available

Free 14 Day Trial. No Credit Card Required.

$49.95/mo for comprehensive software

Payment acceptance transaction rates:
2.49% + 29¢ credit card
60¢ eCheck/ACH ($5 monthly minimum)

Q. What are the main features of PaySimple?

PaySimple offers the following features:

  • Automatic, direct payment deposits
  • Custom reporting
  • Electronic invoicing
  • Fraud protection
  • Hosted web payment forms
  • Mobile payments
  • Outstanding customer support
  • Payment acceptance (all major credit card & eCheck/ACH)
  • Recurring billing
  • Secure customer management

Q. Who are the typical users of PaySimple?

PaySimple has the following typical customers:

Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does PaySimple support?

PaySimple supports the following languages:

English

Q. What type of pricing plans does PaySimple offer?

PaySimple has the following pricing plans:

Subscription

Q. Does PaySimple support mobile devices?

PaySimple supports the following devices:

iPhone

Q. What other apps does PaySimple integrate with?

PaySimple integrates with the following applications:

Armatic, BookSimple, Bright Pattern, Gradelink, Knowify, Post Affiliate Pro, QuickBooks Online, TeamUp, Zen Planner

Q. What level of support does PaySimple offer?

PaySimple offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials