123Signup

Event & association management for membership-based business

About 123Signup

123Signup is a complete software solution for membership-based business deployment, with emphasis on automating common tasks and streamlining performance. An all-in-one platform, 123Signup actually encompasses two integrated products with Association Manager and Event Manager modules. Features spanning both provide support for the whole registration process from automating enrolments, membership renewals and payment collections, to tracking signups and communicating with contacts. The two modules are available separately and on varying pricing structures, while identical options for secure credit card processing are charged per transaction or with no additional fees direct to merchant providers.

On the Association Manager side, a raft of online tools for automating management enables organizers to spend more time growing a membership base rather than administering it. Enrolment and renewals can be integrated into an existing association website, adopting established branding, while allowing members to join or renew during event sign-up. Here 123Signup’s Event Definition Wizard makes event definition of all kinds easy with tools for building promotional web pages supporting multiple pricing tiers, branded registration pages with multiple session options and constraints on double bookings. Market events with email and social sharing options while scheduling automated renewal notices, reminders or invoices.

123Signup’s Event Manager software, ideal for meetings, conferences, webinars and training events, simplifies pricing and feature sets. Quickly gather all the required attendee information pertaining to simple and more complex sessions, while leveraging tools such as registration by approval to evaluate participant qualifications prior to confirmation. Again automated, template notifications can be set alongside email marketing options for reminders, newsletters and more personal correspondence – all from within the system. Customized payment options provide secure choices on how fees or donations are collected while attendee support extras like post-event surveying and CEU (Continuing Education Units) Tracking are also possible.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of 123Signup

  • All-in-one membership management software spanning two integrated Association Manager and Event Manager modules with independent pricing options.

  • Emphasis on automating functions such as enrollment, membership renewals, fee collection when running meetings, conferences, training sessions and more.

  • Integrates within existing association websites, fully customizable and branded to match organization identity, or use the Event Definition Wizard to build pages.

  • List a multitude of event types and sessions while setting rules on attendee numbers, qualification criteria and varying pricing tiers based on registrant type.

  • Promote and support events with a wealth of email marketing, notification scheduling and social media sharing tools.

  • View over 50 on-demand reporting types to monitor and track membership signups, registrations, surveys, financial breakdowns and more.

  • Custom payment options allow membership fees to be accepted via 123Signup at cost or for free via third-party merchant accounts.
  • Devices

    Business size

    S M L

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Images

    No images available

    Features

    Total features of 123Signup: 28

    • Alerts/Notifications
    • Attendance Management
    • Attendee Management
    • Attendee Tracking
    • Badge Management
    • Calendar Management
    • Conferences/Conventions
    • Contact Management
    • Customizable Branding
    • Electronic Payments
    • Email Marketing
    • Event Registration
    • Event Scheduling
    • Exhibit/Vendor Management
    • Group Registration
    • Marketing Automation
    • Online Registration
    • Onsite Registration
    • Payment Processing
    • Registration Management
    • Reporting/Analytics
    • Social Promotion
    • Sponsorship Management
    • Surveys & Feedback
    • Ticketing
    • Volunteer Management
    • Website Integration
    • Weddings/Parties

    Alternatives

    Eventbrite

    4,6
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    Whova

    4,8
    #2 Alternative to 123Signup
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    Cvent Event Management

    4,4
    #3 Alternative to 123Signup
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    Wild Apricot

    4,5
    #4 Alternative to 123Signup
    Wild Apricot is the #1 online membership software for associations, non-profits, and clubs. Allow Wild Apricot to...

    Reviews

    Overall rating

    4,2 /5
    (116)
    Value for Money
    4,3/5
    Features
    3,9/5
    Ease of Use
    3,9/5
    Customer Support
    4,7/5

    Already have 123Signup?

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    Write a Review!
    Showing 5 reviews of 116
    Verified Reviewer
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    123Signup is as easy as 1...2...3!

    Reviewed on 2018/12/04

    I've used 123Signup since 2007 and overall, I've been more than pleased with the platform. In fact,...

    I've used 123Signup since 2007 and overall, I've been more than pleased with the platform. In fact, over the last several years they have made numerous improvements that have made the user experience even better. I also find that their customer care team is quite responsive.

    Pros

    Functionality of the platform is excellent, and it incorporates standard features such as calendar and social shares. With respect to memberships, it allows the user to be as simple or as thorough as necessary. Events are the same, with simple and advanced events.

    Cons

    Sometimes when creating mailers, a system bug occurs and it doesn't save the content. It doesn't happen often, but unfortunately it does happen from time to time. The 123Signup team is aware of the bug.

    Response from 123Signup

    Hi there,

    Thank you for the kind review. We're working hard to bring you more functions and features this coming year, too! We're excited to have you on board with us.

    -123Signup

    Nathan H.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Product and Service

    Reviewed on 2019/10/04

    I have really enjoyed using 123signup for our association. It has helped us automate a lot of our...

    I have really enjoyed using 123signup for our association. It has helped us automate a lot of our processes and has helped us save an extraordinary amount of time and effort so we can focus more on our member services. My experience with 123signup's customer service has been excellent! Any time I have a question or need to make a shift to our organization's structure in the system they have been quick to respond...a huge selling point!

    Pros

    Our association needed software that could accommodate our complex membership structure and 123signup delivered on this need. The system makes it easy to pull membership reports, attendance reports, financial reports, and it also helps us with distributing certificates for members who attend our events. The event set-up is easy and straight forward and meets all our needs. Overall, 123signup is an excellent product.

    Cons

    At times it can be difficult to determine which report to pull when seeking specific information. That said, once you figure it out it is smooth sailing there on out. I would also like to see a better email system with the ability to send attachments as I don't believe the email system allows that at this time.

    Alternatives Considered

    Wild Apricot

    Reasons for Switching to 123Signup

    I had heard excellent things about about 123signup's customer service. I place a high value on that. When I'm stuck and need help I don't want to wait a week to get a response or the support I need. When working with 123signup I can always get a customer support staff by phone or email very quickly. Our association also felt the price structure was fair and it fit within our relatively small operating budget.
    John L.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: 2-10 Employees
    • Used for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Pros and Cons on Use of 123Signup Over Many Years of Use

    Reviewed on 2019/10/10

    Overall, I have been pleased in my use of 123Signup, although the clunky appearance does not appeal...

    Overall, I have been pleased in my use of 123Signup, although the clunky appearance does not appeal to many of my colleagues, who invariably prefer to use Eventbrite for event mailings. We used 123Signup for our newsletters many years ago, but my colleagues switched to Constant Contact and we have since stayed with that vendor for a very long time. Our organization does continue to use 123Signup to manage our membership database, which isn't that demanding a task, so overall, our use of 123Signup has been quite limited in recent years.

    Pros

    1. Very easy to understand and use.
    2. Even with changes, fundamental approach has not changed over the many years that I have used the software, which minimizes the time expended on use.
    3. The software has sufficient flexibility to permit me as an administrator to override certain functions like membership payments and event selections.
    4. Maintenance of past events in the archives permits repeated use of the same event templates, which is very convenient.
    5. There is excellent variety of features to incorporate almost any variation of event registrations desired.

    Cons

    1. Although very functional, the "look and feel" of the template convey a clunky appearance, as contrasted with the brighter and more modern look of Eventbrite.
    2. When sending out emails to members, there is no way to find out prior to mailing which and how many members are included in the mailing based on the filters used, and even after these emails are sent out, the report identifies only the number of members who were targeted, with no further information on which ones were sent the emails.

    Laura G.
    Overall rating
    • Industry: Real Estate
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Reliable, functional time-saving software for volunteers

    Reviewed on 2019/09/20

    Customer service is knowledgeable and quick to respond when questions arise or special requests are...

    Customer service is knowledgeable and quick to respond when questions arise or special requests are made. The fees for the services and special requests are reasonable, and turnaround is excellent.

    Pros

    The 1-2-3 SignUp software combines previous membership/mailing list/contact software with event planning (registration, online payments, sign-in, and education/attendance tracking) to minimize the workload on volunteer board members while providing numerous added membership benefits (member education history, 24/7/365 access to certificates of completion, online CC payment option, etc.).

    Cons

    Some of the email formats (particularly those automatically generated by the software) are as flexible as our organization would like, and not yet available in HTML.

    Michele G.
    Overall rating
    • Industry: Nonprofit Organization Management
    • Company size: Self Employed
    • Used for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Outstanding Customer Service Keeps Me Returning

    Reviewed on 2019/09/23

    Pros

    Customer Service is always patient, professional no matter how often I call

    Cons

    Inability to use more than one graphic and limited to one place/page

    Lack of overall Directions in the event of registration of more than one person at a time

    Lastly the fact that our funds are not released within 30 days

    Alternatives Considered

    Eventbrite

    Reasons for Choosing 123Signup

    Registration for multiple sessions Cost User friendliness

    Switched From

    Eventbrite

    Reasons for Switching to 123Signup

    Customer Support Cost
    Showing 5 reviews of 116 Read all reviews

    123Signup FAQs

    Below are some frequently asked questions for 123Signup.

    123Signup offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    Free 30-day trial ASSOCIATION MANAGER PRICING: Option 1: Monthly Subscription [Setup Fee - $299] – Pricing below per month. 1-100 Members: $49 101-500 Members: $49 + $0.35 per member over 100 501-1,000 Members: $189 + $0.30 per member over 500 1,001-5,000 Members: $339 + $0.20 per member over 1,000 5,001-10,000 Members: $1,139 + $0.10 per member over 5,000 10,001+ Members: Call for quote Monthly Fee for Non-Members Up to 5 times number of members: Free More than 5 times number of members: $0.10 per non-member. Option 2: Per Transaction [Setup Fee - $299] Transactions: Per Transaction Fee Enrollment, Renewal, Donation, Registration: $1.50 + 2.0% of transaction amount EVENT MANAGER PRICING: Fee Per Registration 3.5% of Event Fee (with a minimum fee of $1 and a maximum fee of $10)

    123Signup has the following typical customers:

    Self Employed, 2-10, 11-50, 201-500

    123Signup supports the following languages:

    English

    123Signup supports the following devices:

    We do not have any information about what integrations 123Signup has

    123Signup offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

    Related categories

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