123Signup

Event & association management for membership-based business

4,2 /5 (116 reviews) Write a Review!

123Signup Overview

What is 123Signup?

123Signup is a complete software solution for membership-based business deployment, with emphasis on automating common tasks and streamlining performance. An all-in-one platform, 123Signup actually encompasses two integrated products with Association Manager and Event Manager modules. Features spanning both provide support for the whole registration process from automating enrolments, membership renewals and payment collections, to tracking signups and communicating with contacts. The two modules are available separately and on varying pricing structures, while identical options for secure credit card processing are charged per transaction or with no additional fees direct to merchant providers.

On the Association Manager side, a raft of online tools for automating management enables organizers to spend more time growing a membership base rather than administering it. Enrolment and renewals can be integrated into an existing association website, adopting established branding, while allowing members to join or renew during event sign-up. Here 123Signup’s Event Definition Wizard makes event definition of all kinds easy with tools for building promotional web pages supporting multiple pricing tiers, branded registration pages with multiple session options and constraints on double bookings. Market events with email and social sharing options while scheduling automated renewal notices, reminders or invoices.

123Signup’s Event Manager software, ideal for meetings, conferences, webinars and training events, simplifies pricing and feature sets. Quickly gather all the required attendee information pertaining to simple and more complex sessions, while leveraging tools such as registration by approval to evaluate participant qualifications prior to confirmation. Again automated, template notifications can be set alongside email marketing options for reminders, newsletters and more personal correspondence – all from within the system. Customized payment options provide secure choices on how fees or donations are collected while attendee support extras like post-event surveying and CEU (Continuing Education Units) Tracking are also possible.

123Signup Overview

Pricing

Starting from
US$49,00/month

Pricing options

Free Trial
Subscription
Value for money

Free 30-day trial

ASSOCIATION MANAGER PRICING:
Option 1: Monthly Subscription [Setup Fee - $299] – Pricing below per month.
1-100 Members: $49
101-500 Members: $49 + $0.35 per member over 100
501-1,000 Members: $189 + $0.30 per member over 500
1,001-5,000 Members: $339 + $0.20 per member over 1,000
5,001-10,000 Members: $1,139 + $0.10 per member over 5,000
10,001+ Members: Call for quote

Monthly Fee for Non-Members

Up to 5 times number of members: Free
More than 5 times number of members: $0.10 per non-member.

Option 2: Per Transaction [Setup Fee - $299]
Transactions: Per Transaction Fee

Enrollment, Renewal, Donation, Registration:
$1.50 + 2.0% of transaction amount

EVENT MANAGER PRICING:
Fee Per Registration 3.5% of Event Fee
(with a minimum fee of $1 and a maximum fee of $10)


123Signup Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

123Signup Reviews

123Signup Reviews

Overall rating
4,2
/
5
Excellent
51

Very good
44

Average
14

Poor
5

Terrible
2

Value for Money
4,3
Features
3,9
Ease of Use
3,9
Customer Support
4,7
82% recommended this app
Verified Reviewer

123Signup is as easy as 1...2...3!

I've used 123Signup since 2007 and overall, I've been more than pleased with the platform. In fact, over the last several years they have made numerous improvements that have made the user experience even better. I also find that their customer care team is quite responsive.


Nathan H.

Excellent Product and Service

I have really enjoyed using 123signup for our association. It has helped us automate a lot of our processes and has helped us save an extraordinary amount of time and effort so we can focus more on our member services. My experience with 123signup's customer service has been excellent! Any time I have a question or need to make a shift to our organization's structure in the system they have been quick to respond...a huge selling point!


John L.

Pros and Cons on Use of 123Signup Over Many Years of Use

Overall, I have been pleased in my use of 123Signup, although the clunky appearance does not appeal to many of my colleagues, who invariably prefer to use Eventbrite for event mailings. We used 123Signup for our newsletters many years ago, but my colleagues switched to Constant Contact and we have since stayed with that vendor for a very long time. Our organization does continue to use 123Signup to manage our membership database, which isn't that demanding a task, so overall, our use of 123Signup has been quite limited in recent years.


Laura G.

Reliable, functional time-saving software for volunteers

Customer service is knowledgeable and quick to respond when questions arise or special requests are made. The fees for the services and special requests are reasonable, and turnaround is excellent.


Michele G.

Outstanding Customer Service Keeps Me Returning


Verified Reviewer
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

123Signup is as easy as 1...2...3!

Used Daily for 2+ years
Reviewed on 2018/12/04
Review Source: Capterra

I've used 123Signup since 2007 and overall, I've been more than pleased with the platform. In fact, over the last several years they have made numerous improvements that have made the user experience even better. I also find that their customer care team is quite responsive.

Pros

Functionality of the platform is excellent, and it incorporates standard features such as calendar and social shares. With respect to memberships, it allows the user to be as simple or as thorough as necessary. Events are the same, with simple and advanced events.

Cons

Sometimes when creating mailers, a system bug occurs and it doesn't save the content. It doesn't happen often, but unfortunately it does happen from time to time. The 123Signup team is aware of the bug.

Response from 123Signup

Hi there,

Thank you for the kind review. We're working hard to bring you more functions and features this coming year, too! We're excited to have you on board with us.

-123Signup

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Nathan H.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Excellent Product and Service

Used Daily for 2+ years
Reviewed on 2019/10/04
Review Source: Capterra

I have really enjoyed using 123signup for our association. It has helped us automate a lot of our processes and has helped us save an extraordinary amount of time and effort so we can focus more on our member services. My experience with 123signup's customer service has been excellent! Any time I have a question or need to make a shift to our organization's structure in the system they have been quick to respond...a huge selling point!

Pros

Our association needed software that could accommodate our complex membership structure and 123signup delivered on this need. The system makes it easy to pull membership reports, attendance reports, financial reports, and it also helps us with distributing certificates for members who attend our events. The event set-up is easy and straight forward and meets all our needs. Overall, 123signup is an excellent product.

Cons

At times it can be difficult to determine which report to pull when seeking specific information. That said, once you figure it out it is smooth sailing there on out. I would also like to see a better email system with the ability to send attachments as I don't believe the email system allows that at this time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

John L.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Pros and Cons on Use of 123Signup Over Many Years of Use

Used Other for 2+ years
Reviewed on 2019/10/10
Review Source: Capterra

Overall, I have been pleased in my use of 123Signup, although the clunky appearance does not appeal to many of my colleagues, who invariably prefer to use Eventbrite for event mailings. We used 123Signup for our newsletters many years ago, but my colleagues switched to Constant Contact and we have since stayed with that vendor for a very long time. Our organization does continue to use 123Signup to manage our membership database, which isn't that demanding a task, so overall, our use of 123Signup has been quite limited in recent years.

Pros

1. Very easy to understand and use.
2. Even with changes, fundamental approach has not changed over the many years that I have used the software, which minimizes the time expended on use.
3. The software has sufficient flexibility to permit me as an administrator to override certain functions like membership payments and event selections.
4. Maintenance of past events in the archives permits repeated use of the same event templates, which is very convenient.
5. There is excellent variety of features to incorporate almost any variation of event registrations desired.

Cons

1. Although very functional, the "look and feel" of the template convey a clunky appearance, as contrasted with the brighter and more modern look of Eventbrite.
2. When sending out emails to members, there is no way to find out prior to mailing which and how many members are included in the mailing based on the filters used, and even after these emails are sent out, the report identifies only the number of members who were targeted, with no further information on which ones were sent the emails.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Laura G.
Industry: Real Estate
Company size: 201-500 Employees

Reliable, functional time-saving software for volunteers

Used Daily for 2+ years
Reviewed on 2019/09/20
Review Source: Capterra

Customer service is knowledgeable and quick to respond when questions arise or special requests are made. The fees for the services and special requests are reasonable, and turnaround is excellent.

Pros

The 1-2-3 SignUp software combines previous membership/mailing list/contact software with event planning (registration, online payments, sign-in, and education/attendance tracking) to minimize the workload on volunteer board members while providing numerous added membership benefits (member education history, 24/7/365 access to certificates of completion, online CC payment option, etc.).

Cons

Some of the email formats (particularly those automatically generated by the software) are as flexible as our organization would like, and not yet available in HTML.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michele G.
Industry: Nonprofit Organization Management
Company size: Self Employed

Outstanding Customer Service Keeps Me Returning

Used Other for 2+ years
Reviewed on 2019/09/23
Review Source: Capterra

Pros

Customer Service is always patient, professional no matter how often I call

Cons

Inability to use more than one graphic and limited to one place/page

Lack of overall Directions in the event of registration of more than one person at a time

Lastly the fact that our funds are not released within 30 days

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,2/10
Based on 116 user ratings
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123Signup Pricing

123Signup Pricing

Starting from
US$49,00/month
Free Trial
Subscription
Value for money

Free 30-day trial

ASSOCIATION MANAGER PRICING:
Option 1: Monthly Subscription [Setup Fee - $299] – Pricing below per month.
1-100 Members: $49
101-500 Members: $49 + $0.35 per member over 100
501-1,000 Members: $189 + $0.30 per member over 500
1,001-5,000 Members: $339 + $0.20 per member over 1,000
5,001-10,000 Members: $1,139 + $0.10 per member over 5,000
10,001+ Members: Call for quote

Monthly Fee for Non-Members

Up to 5 times number of members: Free
More than 5 times number of members: $0.10 per non-member.

Option 2: Per Transaction [Setup Fee - $299]
Transactions: Per Transaction Fee

Enrollment, Renewal, Donation, Registration:
$1.50 + 2.0% of transaction amount

EVENT MANAGER PRICING:
Fee Per Registration 3.5% of Event Fee
(with a minimum fee of $1 and a maximum fee of $10)

Free 30-day trial

ASSOCIATION MANAGER PRICING:
Option 1: Monthly Subscription [Setup Fee - $299] – Pricing below per month.
1-100 Members: $49
101-500 Members: $49 + $0.35 per member over 100
501-1,000 Members: $189 + $0.30 per member over 500
1,001-5,000 Members: $339 + $0.20 per member over 1,000
5,001-10,000 Members: $1,139 + $0.10 per member over 5,000
10,001+ Members: Call for quote

Monthly Fee for Non-Members

Up to 5 times number of members: Free
More than 5 times number of members: $0.10 per non-member.

Option 2: Per Transaction [Setup Fee - $299]
Transactions: Per Transaction Fee

Enrollment, Renewal, Donation, Registration:
$1.50 + 2.0% of transaction amount

EVENT MANAGER PRICING:
Fee Per Registration 3.5% of Event Fee
(with a minimum fee of $1 and a maximum fee of $10)

Value for Money
4,3/5
Based on 116 user ratings
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123Signup Features

123Signup Features

API
Activity Dashboard
Automatic Notifications
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Inventory Management
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
3,9/5
Based on 116 user ratings
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Categories

Additional information for 123Signup

Additional information for 123Signup

Key features of 123Signup

  • 50+ on-demand reporting options for viewing tracked data
  • Accept & collect fees via 123Signup or via merchant account
  • Automate attendee enrolment and membership renewals
  • Branded registration to match organization identity
  • Collect attendee evaluations and member feedback
  • Customizable email templates for marketing or general comms
  • Designed to support training classes, sessions & events
  • Email confirmation notifications for successful registration
  • Integrate into existing sites or build pages with EDW wizard
  • Manage registrations for events of various type & complexity
  • Set rules on who qualifies to register & attend events
  • Share event info and promotions using social media services

Benefits

  • All-in-one membership management software spanning two integrated Association Manager and Event Manager modules with independent pricing options.

  • Emphasis on automating functions such as enrollment, membership renewals, fee collection when running meetings, conferences, training sessions and more.

  • Integrates within existing association websites, fully customizable and branded to match organization identity, or use the Event Definition Wizard to build pages.

  • List a multitude of event types and sessions while setting rules on attendee numbers, qualification criteria and varying pricing tiers based on registrant type.

  • Promote and support events with a wealth of email marketing, notification scheduling and social media sharing tools.

  • View over 50 on-demand reporting types to monitor and track membership signups, registrations, surveys, financial breakdowns and more.

  • Custom payment options allow membership fees to be accepted via 123Signup at cost or for free via third-party merchant accounts.
  • 123Signup FAQs

    123Signup FAQs

    Below are some frequently asked questions for 123Signup.

    Q. What type of pricing plans does 123Signup offer?

    123Signup offers the following pricing plans:

    Starting from: US$49,00/month

    Pricing model: Subscription

    Free Trial: Available

    Free 30-day trial ASSOCIATION MANAGER PRICING: Option 1: Monthly Subscription [Setup Fee - $299] – Pricing below per month. 1-100 Members: $49 101-500 Members: $49 + $0.35 per member over 100 501-1,000 Members: $189 + $0.30 per member over 500 1,001-5,000 Members: $339 + $0.20 per member over 1,000 5,001-10,000 Members: $1,139 + $0.10 per member over 5,000 10,001+ Members: Call for quote Monthly Fee for Non-Members Up to 5 times number of members: Free More than 5 times number of members: $0.10 per non-member. Option 2: Per Transaction [Setup Fee - $299] Transactions: Per Transaction Fee Enrollment, Renewal, Donation, Registration: $1.50 + 2.0% of transaction amount EVENT MANAGER PRICING: Fee Per Registration 3.5% of Event Fee (with a minimum fee of $1 and a maximum fee of $10)

    Q. What are the main features of 123Signup?

    123Signup offers the following features:

    • 50+ on-demand reporting options for viewing tracked data
    • Accept & collect fees via 123Signup or via merchant account
    • Automate attendee enrolment and membership renewals
    • Branded registration to match organization identity
    • Collect attendee evaluations and member feedback
    • Customizable email templates for marketing or general comms
    • Designed to support training classes, sessions & events
    • Email confirmation notifications for successful registration
    • Integrate into existing sites or build pages with EDW wizard
    • Manage registrations for events of various type & complexity
    • Set rules on who qualifies to register & attend events
    • Share event info and promotions using social media services

    Q. Who are the typical users of 123Signup?

    123Signup has the following typical customers:

    Public Administrations, Non Profit, Mid Size Business

    Q. What languages does 123Signup support?

    123Signup supports the following languages:

    English

    Q. What type of pricing plans does 123Signup offer?

    123Signup has the following pricing plans:

    Subscription

    Q. Does 123Signup support mobile devices?

    We do not have any information about what devices 123Signup supports

    Q. What other apps does 123Signup integrate with?

    123Signup integrates with the following applications:

    EventMobi, OnSched, Pacific Timesheet

    Q. What level of support does 123Signup offer?

    123Signup offers the following support options:

    Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials