Workiz
About Workiz
Take control of your business with Workiz, the leading all-in-one FSM platform powered by AI and automations. Trusted by over 120,000 professionals, Workiz offers tools like the Genius Suite, featuring Genius Answering and AI Dispatcher, to streamline operations, boost revenue, and elevate customer experiences.
Win more jobs with integrations like Angi, Thumbtack, and Google Local Services Ads. Delight customers with real-time communication via the Workiz mobile app, and manage your entire business seamlessly by syncing with tools like QuickBooks, Stripe, and CompanyCam—all from one powerful platform.
Key benefits of Workiz
1. Online Booking
2. Automating Tasks from texts to invoices
3. Workiz Card
4. Workiz Genius - AI Suite of Tools
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Reviews
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- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Appliance Repair
Reviewed on 2020/03/26
Pros
Customers repeatedly tell me they like the reminders and ease in which to book appointments compared to other local appliance repair companies. For myself, I like the scheduling reminders and at a glance daily scheduling.
Cons
The app is a little flakey sometimes where it won't save comments or finance items. As a user I have had it remove all payment data when I was only trying to clear one incorrect entry. I have stopped using the app entirely and just use the website.
Response from Workiz
John, we've been so glad to have Elite Appliance Repair with Workiz! It's great to hear your customers are enjoying the reminders and find it easy to book appointments. It's been great to see the growth that Elite has experienced! Thanks for your comments about the app, we'll share them with our product team. If you have any issues or questions regarding the app (or anything else), our account managers are always here to help!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Workiz WORKS for US!!
Reviewed on 2022/04/25
The best part about Workiz is the ability to access our files from our sales teams' mobile devices....
The best part about Workiz is the ability to access our files from our sales teams' mobile devices. The majority of our staff do not sit in an office, rather they work almost exclusively from job sites and their trucks. Being able to access customer information from their mobile phones makes coordinating with our office staff and customers so simple.
Pros
Workiz has made managing our projects so simple! We are able to store project information, manage our AP and AR, photos and paperwork so efficiently.
Cons
At first, we did have some issues integrating other software with Workiz. However your support team was always available and eager to assist.
Alternatives Considered
AccuLynxReasons for Choosing Workiz
Workiz is affordable and offers more features to help our company succeed.Switched From
JobNimbusReasons for Switching to Workiz
Better price with great features.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible do not use
Reviewed on 2023/04/25
Pros
none they don't deal with problems there softwire has created
Cons
this has cost me thousands, this would tell my customers that we had no availability and if it did say that we where available it would say the available times were from midnight to 8am in the morning we are a moving company and this one this cut our business in half
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our Moving business is running more efficiently than ever!
Reviewed on 2021/05/26
Workiz has been a great asset to our business with ease of use between the office and the techs,...
Workiz has been a great asset to our business with ease of use between the office and the techs, scheduling & mapping the job, contacting customers using the Workiz phone and invoicing/billing. This software has reduced the amount of multiple software & apps to 1, nothing is more efficient than that!!!
Pros
Integration of the software with our business was extremely easy! This software has helped our moving business streamline information to our techs with ease and efficiency; it dramatically reduced misinformation, errors & helps to get last minute changes our quickly.
Cons
Customization of our documents is not as efficient, it would help to have our already established documents translated using PDF's instead of having to re-create the documents needed.
There is some issues when viewing job reports in the filter results - when you have selected the dates, then select a job within those dates and want to review other jobs in the same selected dates you must re-select the dates, there is no option to keep that same selection of dates. This can be time consuming when verifying jobs for payroll, techs & hours.
Response from Workiz
Thanks Octavia. We love working with moving companies like yours and are excited by your great review. We've updated the product team with your feedback.
Thanks!
- Industry: Individual & Family Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great support team and very intuitive interface
Reviewed on 2020/03/29
Great support team. Very responsive. I've communicated with them often and they never disappoint....
Great support team. Very responsive. I've communicated with them often and they never disappoint. Extremely helpful.
Pros
I love how easy it is to use Workiz. It's intuitive. Other programs really make doing simple task overly complicated with too many clicks and screen jumping. Workiz keeps it simple and also rich in features. I especially love the ability to automatically send text messages to my customers depending on the status of their work order. I work in the Appliance Repair industry and this platform works well for me.
Cons
There are some quirks like but being able to add commas or periods to certain custom fields, but the development team is always updating the app and improving it. So far every bug I've reported has been fixed.
Alternatives Considered
Kickserv, Housecall Pro, ServiceTitan, Field Harmony, SkyBoss, FieldEdge and mHelpDeskReasons for Choosing Workiz
Workiz has certain features that Jobber doesn't, like the ability to send auto text messages.Switched From
JobberReasons for Switching to Workiz
The UI is very intuitive. I didn't feel confused when learning how to use it. The workflow makes sense, making it easy to use.Response from Workiz
Hi Tony, thanks so much for taking the time to leave us a review! It's always great to hear when our customers are satisfied with our software. Regarding the quirks, we are always happy to hear your feedback and make improvements accordingly. Keep them coming! :)
Workiz FAQs
Below are some frequently asked questions for Workiz.Q. What type of pricing plans does Workiz offer?
Workiz offers the following pricing plans:
- Starting from: US$225.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Lite Free forever (2 pro users) - Eliminate the pen and paper with the perfect starter kit. Standard: $45 per user per month (minimum 5 pro users + unlimited free users) - The top tools to grow your company faster, save time, and increase revenue. Ultimate: Contact Workiz (unlimited pro users) - The complete plan to operate your business, franchises, partners, and inventory. 7-day free trial available for all packages.
Q. Who are the typical users of Workiz?
Workiz has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000
Q. What languages does Workiz support?
Workiz supports the following languages:
English
Q. Does Workiz support mobile devices?
Workiz supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Workiz integrate with?
Workiz integrates with the following applications:
Google Calendar, Gusto, Mailchimp, Microsoft Excel, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, Salesforce Platform, Stripe, Zapier, Zoom Workplace
Q. What level of support does Workiz offer?
Workiz offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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