Workiz

The #1 scheduling and invoicing tool for field service pros

About Workiz

Seize complete command of your enterprise with Workiz.

Workiz is the premier comprehensive field service management platform designed specifically by service experts for the expansion of businesses. With trust from over 120,000 professionals all over North America, Workiz equips you with tools necessary to smoothen your business processes, skyrocket your profit margins, while ensuring high-grade customer satisfaction.

Enhance your daily tasks with a comprehensive job management system. Get ahead of the competition by instantly responding to leads through our collaborations with Angi, Thumbtack, and Google's Local Services Ads. Awe your clients with the seamlessness of real-time communications and responsiveness using the Workiz mobile application.

Efficiently handle all tasks through one single point of control by linking your existing applications and tools to your Workiz dashboard. We sync with leading industry-level solutions such as Quickbooks, Stripe, and CompanyCam.

Book a no-cost demonstration here: https://link.workiz.com/g2

Experience a 7-day free trial of Workiz and witness firsthand how we can drive your business growth: https://link.workiz.com/g2-trial


Key benefits of Workiz

1. Online Booking
2. Automating Tasks from texts to invoices
3. Workiz Card


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Not sure about Workiz? Compare with a popular alternative

Workiz

4,5 (204)
VS.
Highly reviewed

Starting Price

US$225,00
month
US$15,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

133
116

Integrations

11
85

Ease of Use

4,5 (204)
4,5 (3 272)

Value for Money

4,4 (204)
4,4 (3 272)

Customer Service

4,5 (204)
4,5 (3 272)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4,5 /5
(204)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,5/5

Already have Workiz?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 204
Victor
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Really good app!

Reviewed on 2020/10/29

As single contractor the option of people scheduling online and me getting all the info with...

As single contractor the option of people scheduling online and me getting all the info with calendar and remainders is a game changer. I can be on the road and the system is my “ secretary “.
I think polishing some things will make this application a success for any small to midsize business.

Pros

Chatbot integration and online booking is my favorite part. Easy to integrate with website and most importantly I can interact live with customer if needed.
Validation of address is another great tool for scheduling new customers, link to gps system (Waze, Maps,Google maps)is a great tool.
System allows you to keep track of tax collections, easy system once you get familiar with.
Credit Card processing is very easy and no issues between accounts (money is always there after the 2 days period).
Invoices via text or email with option to pay online is also a plus.

Cons

It’s a little confusing to process of crediting money previously collected back into a given quote plus in the final invoice “ customer invoice “ the software will account the credit back but will not show it listed for people to see.
The calendar on the chatbot should be highlighted for available slots or takeaway slots already taken.

Alternatives Considered

Housecall Pro

Reasons for Switching to Workiz

Chatbot/team response to my questions/ price.

Response from Workiz

Thanks Victor for this great reviews. We're working on making the credit card processing much easier. A release is coming in a few weeks.
Thanks for also mentioning the chatbot, we're super proud of it!

Zachary
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quick Software

Reviewed on 2020/07/27

Overall the software does what I need it to do very well with a couple of exceptions. The software...

Overall the software does what I need it to do very well with a couple of exceptions. The software is quick and efficient to get my tasks accomplished.

Pros

Learning the software was pretty quick and simple. I love how fast the software and how booking the job is all on the same page. Being able to add pictures to each job is great. I like being able to assign the job to a technician and it turns the color of that technician. It makes dispatching simple. The reports are also another wonderful feature that makes it easier to determine job numbers.

Cons

I do not like how you cannot block off the schedule for a specific metro. We have three metros at Junk Doctors (Greensboro, Charlotte, Raleigh) and I am not able to just block off Charlotte without blocking off Raleigh and Greensboro. This leads to over scheduling issues for us. The QuickBooks transfer has not been very smooth on our end. We are having to manually enter most of our transactions into QB's.

Response from Workiz

Hi Zackary, Thanks for your review. It's been great to have Junk Doctors on the team! We're very happy to hear that you are happy with the software. Thank you for sharing your feedback regarding QuickBooks and the metro areas, we'll definitely be sharing this with the product team.

Liz
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Don’t bother workiz is a bad product and they are scammers

Reviewed on 2023/01/04

Don’t go with Workiz they are a bunch of scammers. We used it for about 8 months but it was really...

Don’t go with Workiz they are a bunch of scammers. We used it for about 8 months but it was really buggy and for a plumbing company it didn’t have the capability to do what we needed. We weren’t receiving text messages on the free system and we already started getting angry customers so we decided to not go ahead with the paid phone system as we didn’t trust it would work well enough. They proceeded to charge us for it for 6 months and flat out refused to refund us for a service we asked them not to provide and didn’t receive. The customer service is terrible. We would just get completely ignored and still are 6 months later. They said they could only issue a credit but since we cancelled Workiz all together we can’t use the credit so it’s tough luck. Why do we have to pay for their error? We clearly cancelled it and I have shown them the screenshots of all the communication but we are continuing to be ignored. Don’t bother wasting your time with these scammers. Use Housecall Pro instead it’s so much better!

Pros

The only good thing about Workiz is it was so bad that we cancelled it and now have a really great system to use. Housecall Pro is so much better!

Cons

•Couldn’t search by unit number meaning we had to click through each unit in a building or complex to find what we needed. •The accounting made our lives so much more difficult was a complete joke.•Text message system didn’t work. Communication would get lost causing unhappy customers •Mobile app was extremely buggy, barely useable• Very complicated to have ongoing jobs that you return to with multiple technicians. Needed to create tasks in each job but then they didn’t get all the information. Basically made it more work making it pointless using Workiz in the first place.

Adrian
Overall rating
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It Helps!

Reviewed on 2021/05/26

I do love the software. If they can work out those few minor things, then I would say it is the...

I do love the software. If they can work out those few minor things, then I would say it is the perfect software. Overall, I'm pretty satisfied with it.

Pros

I like the scheduling feature, and sales tracking feature the most. It saves me time.

Cons

The app does not always display the unit number for apartments without having to go through 2 screens to get to it. When your phone lags, it's frustrating. Scrolling through the calendar in the phone app can be challenging. If you scroll past a certain dat, you cannot easily scroll backwards, you have to drop down the calendar to go back to the date.

Alternatives Considered

Verizon Connect

Switched From

Jobber

Reasons for Switching to Workiz

They did not offer me a free trial to test it.

Response from Workiz

Come for the scheduling, stay for everything else :-)
thanks Adrian!

Dawn
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Impressed

Reviewed on 2021/05/26

its been great. I have bumped into a couple issue and became stuck. I text the team and was able to...

its been great. I have bumped into a couple issue and became stuck. I text the team and was able to get the problem solved.

Pros

I was literally working out of notebooks. I found myself getting lost and loosing potential customers. Scheduling things was a nightmare and very time consuming. With Workiz, I no longer have to have a note book except to take notes. I can keep all my customers in one spot and get to them at the drop of a hat. I can see the schedule and where appointment are and place more work during that day based on what is already going on. I can keep track of dealerships that are being billed and notifiy them when I haven't get a payment in a timely fashion. The communication with my customers is much easier as I can have all forms of communication in their folder. A cusotmer has already told me that we are very organized. That's a good feeling.

Cons

Not much, some fields are a little redundant but I am still learning the ins and outs of what can and can't not be done. it will come with time. OH, it can be slow to upload sometime. but that could be my internet speed.

Alternatives Considered

Jobber

Reasons for Switching to Workiz

Time. I hopped on a trail and with in a few days I was doing what I needed to do. I was still exploring Jobber and could get to that point with them.

Response from Workiz

Thanks for sharing your story Dawn! We're happy your customers see the value too!

Showing 5 reviews of 204 Read all reviews

Workiz FAQs

Below are some frequently asked questions for Workiz.

Workiz offers the following pricing plans:

  • Starting from: US$225,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Lite Free forever (2 pro users) - Eliminate the pen and paper with the perfect starter kit. Standard: $45 per user per month (minimum 5 pro users + unlimited free users) - The top tools to grow your company faster, save time, and increase revenue. Ultimate: Contact Workiz (unlimited pro users) - The complete plan to operate your business, franchises, partners, and inventory. 7-day free trial available for all packages.

Workiz has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000

Workiz supports the following languages:

English

Workiz supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Workiz integrates with the following applications:

Google Calendar, Gusto, Mailchimp, Microsoft Excel, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, Salesforce Platform, Stripe, Zapier, Zoom

Workiz offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Workiz.