SmartRecruiters

Top rated ATS and recruiting software

4,2 /5 (121 reviews) Write a Review!

SmartRecruiters Overview

What is SmartRecruiters?

SmartRecruiters is a web-based talent acquisition platform that helps in recruitment marketing and offers collaborative hiring functionalities for recruiters. The product is used by recruiters across multiple industries such as retail, technology, entertainment and hospitality. It is designed to cater to the needs of SMBs and enterprises. Some of the major clients of SmartRecruiters are Informatica, IBM, FlowServe, Marc Jacobs, Skechers NAPA Auto Parts and General Mills.

SmartRecruiters’ recruitment marketing functionality allows users to build mobile-friendly career sites using job widget that has drag and drop tools to customize text, videos, images, colors and layouts. With predictive analytics, the users can advertise jobs strategically and post them on free as well as paid boards. Employee referral engines can also be created with SmartRecruiters wherein employees can view open jobs, make referrals, browse networks and check the current status of all the referrals.

Hiring managers and recruiters can collaborate and communicate with candidates, schedule interviews, manage job requests etc. through a single SmartRecruiters talent acquisition platform. Hiring teams can also get personalized news feed called Hireloop, for all hiring-related activities relevant to an individual. The solution can further consolidate the communication with candidates and add all attachments automatically to candidate’s profile. The candidates can track the status of their job application and connect with hiring team through a portal offered by SmartRecruiters.

The product offers integration with LinkedIn and other commonly installed platforms like SAP, Oracle, Workday, Ultimate Software etc. SmartRecruiters can easily be accessed through mobile apps available for both Android and iOS devices.

SmartRecruiters Overview

Pricing

Starting from
US$10 000,00/year

Pricing options

Free Trial
Subscription
Value for money

SmartRecruit: from $10k annually

Pricing depends on your customized bundle and how many employees you have. Contact SmartRecruiters for a free consultation.


SmartRecruiters Features

Devices
Business size
S M L
Markets
United States, China
Supported Languages
English

Media

SmartRecruiters - Collaboration to get hiring teams work together
SmartRecruiters - Consolidate communication with candidates
SmartRecruiters - Distribute job ads to job boards
SmartRecruiters - Get a 360° view of each candidate
SmartRecruiters - Operational and sourcing analytics to track & improve key metrics
SmartRecruiters - Tap into entire talent pool and leads
SmartRecruiters screenshot: SmartRecruiters - Collaboration to get hiring teams work together SmartRecruiters screenshot: SmartRecruiters - Consolidate communication with candidates SmartRecruiters screenshot: SmartRecruiters - Distribute job ads to job boards SmartRecruiters screenshot: SmartRecruiters - Get a 360° view of each candidate SmartRecruiters screenshot: SmartRecruiters - Operational and sourcing analytics to track & improve key metrics SmartRecruiters screenshot: SmartRecruiters - Tap into entire talent pool and leads

SmartRecruiters Reviews

SmartRecruiters Reviews

Overall rating
4,2
/
5
Excellent
56

Very good
45

Average
13

Poor
5

Terrible
2

Value for Money
4,2
Features
4,1
Ease of Use
4,3
Customer Support
4,3
83% recommended this app
Joanna B.

A collaborative platform that is advancing our talent acquisition strategy


Verified Reviewer

I love Smartrecruiters!

I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very straightforward.


Verified Reviewer

Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting...

A functional ATS that integrates with our other software and timely customer support.


Rachel M.

Highly Recommend SmartRecruiters!

Using SmartRecruiters was a great experience considering how easy it was to use, and it was easy for other departments to be engaged using this platform. We recently transitioned into a different recruiting software due to an acquisition, but our team still continues to rave about how awesome SmartRecruiters was to use!


Verified Reviewer

I love SmartRecruiters!

Fantastic! Its been a dream to work with and I'm looking forward to launching in August!


Joanna B.
Company size: 501-1 000 Employees

A collaborative platform that is advancing our talent acquisition strategy

Used Daily for 2+ years
Reviewed on 2018/03/29
Review Source: Capterra

Pros

simplicity of interface, enabling collaboration of hiring managers, open APIs to integrate with other platforms, likeness to other social tools that enables ease of use and adoption, and ability to customize and create platform adjustments without change ticket costs or depending on the ATS provider to make the changes.

Cons

Our HCM solution has an ATS that we chose not to leverage because features were behind SmartRecruiters - yet, we have to build integrations for solutions that integrate with HCM

Rating breakdown

Value for Money
Ease of Use
Customer Support

Verified Reviewer
Industry: Hospital & Health Care
Company size: 501-1 000 Employees

I love Smartrecruiters!

Used Daily for 2+ years
Reviewed on 2020/03/26
Review Source: Capterra

I helped implement and get Smartrecruiters going. There is so much to learn and discover, but once you get the hang of it, it's very straightforward.

Pros

Smartrecruiters provides the best experience for a recruiter. It is so easy to use the website and provides you with a quick snapshot of where candidates are at in the interview process. It makes scheduling and creating interviews so easy with their calendar integration. There is also awesome integration with Docusign to make signing and completing offer letters so easy for candidates.

Cons

There needs to be some improvement with the self-scheduling feature within Smartrecruiters, but overall, it has been such a great experience.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Company size: 201-500 Employees

Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting needs.

Used Daily for 6-12 months
Reviewed on 2018/03/23
Review Source: Capterra

A functional ATS that integrates with our other software and timely customer support.

Pros

I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.

Cons

The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming-- the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process.

Response from SmartRecruiters

Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers' visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role's access and permissions with high granularity in three general areas: access to 'Configuration' and Admin settings, access to 'Analytics' (and reporting), access to 'Jobs & Candidates'. The Analytics and Jobs & Candidates areas are further broken down into product areas: company settings, compliance reports, analytics, report builder, create a job, hiring team, access all jobs, access group.
For each area, Admins can assign a specific level of access to each custom role: 'no', 'view only', 'limited' and 'full access'. There is much more information available in the help center and especially the page regarding the Spring 2018 enhancements. I hope this helps!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Rachel M.
Industry: Hospital & Health Care
Company size: 1 001-5 000 Employees

Highly Recommend SmartRecruiters!

Used Other for 6-12 months
Reviewed on 2020/03/26
Review Source: Capterra

Using SmartRecruiters was a great experience considering how easy it was to use, and it was easy for other departments to be engaged using this platform. We recently transitioned into a different recruiting software due to an acquisition, but our team still continues to rave about how awesome SmartRecruiters was to use!

Pros

The best part about using SmartRecruiters is that it had a smooth layout that was appealing to use! My team always had great customer service, it was very user-friendly.

Cons

Sometimes the webpage would be down, which caused issues for applicants applying, but typically this issue was resolved fairly quickly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 10 000+ Employees

I love SmartRecruiters!

Used Weekly for 1-5 months
Reviewed on 2020/06/11
Review Source: Capterra

Fantastic! Its been a dream to work with and I'm looking forward to launching in August!

Pros

I love how easy the system is to use for any and all levels of recruiters. The added features and CRM capabilities make it a system that stands out in the industry. It will change the way we recruit in a very positive way!

Cons

Sometimes the integration's and configurations can be difficult to do as SmartRecruiters doesn't allow for all characters to come through which can cause issues when you are integrating systems and trying to have two systems pass data back and forth - there seems to be a lot of errors but it's easy to fix as long as you have someone who can help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
7,9/10
Based on 121 user ratings
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SmartRecruiters Pricing

SmartRecruiters Pricing

Starting from
US$10 000,00/year
Free Trial
Subscription
Value for money

SmartRecruit: from $10k annually

Pricing depends on your customized bundle and how many employees you have. Contact SmartRecruiters for a free consultation.

SmartRecruit: from $10k annually

Pricing depends on your customized bundle and how many employees you have. Contact SmartRecruiters for a free consultation.

Value for Money
4,2/5
Based on 121 user ratings
Compare value for money rating with alternatives
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SmartRecruiters Features

SmartRecruiters Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,1/5
Based on 121 user ratings
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Categories

Additional information for SmartRecruiters

Additional information for SmartRecruiters

Key features of SmartRecruiters

  • Advanced recruiting analytics
  • Applicant tracking
  • Collaboration with hiring teams
  • Custom candidate forms
  • Custom job & candidate fields
  • Email notifications & integration
  • Google calendar integration
  • Interview scheduling & management
  • Interview scorecards
  • Job approval management
  • Job creation wizards & templates
  • Manage user roles & rights
  • Multiple custom hiring workflows
  • Pipeline dashboard
  • Real-time API toolkit
  • Reference & background checks
  • SEO & mobile optimized job ads
  • Share jobs on social networks
  • Single sign-on (SSO)
  • Social employee referrals

Benefits

• SmartRecruiters offers sourcing and hiring plan analytics that allow users to analyze the cost associated with each hire by drilling down to the details of a specific job.

• The solution offers hiring managers a consolidated view of all the candidates & leads gathered from various job boards, career pages and social referrals.

• SmartRecruiters can improvise the security of processes through rights & roles management and ensures that the hiring team has the right level of information on candidates and jobs.

• The product ensures the compliance of the job ads and allows users to choose screening questions that are compliant with OFCCP, EEO and other international requirements.

• The solution offers the functionality of interview management by allowing users to integrate with Google calendar, schedule interviews, book meeting rooms and check the availability of the hiring team.

SmartRecruiters FAQs

SmartRecruiters FAQs

Below are some frequently asked questions for SmartRecruiters.

Q. What type of pricing plans does SmartRecruiters offer?

SmartRecruiters offers the following pricing plans:

Starting from: US$10 000,00/year

Pricing model: Subscription

Free Trial: Not Available

SmartRecruit: from $10k annually Pricing depends on your customized bundle and how many employees you have. Contact SmartRecruiters for a free consultation.

Q. What are the main features of SmartRecruiters?

SmartRecruiters offers the following features:

  • Advanced recruiting analytics
  • Applicant tracking
  • Collaboration with hiring teams
  • Custom candidate forms
  • Custom job & candidate fields
  • Email notifications & integration
  • Google calendar integration
  • Interview scheduling & management
  • Interview scorecards
  • Job approval management
  • Job creation wizards & templates
  • Manage user roles & rights
  • Multiple custom hiring workflows
  • Pipeline dashboard
  • Real-time API toolkit
  • Reference & background checks
  • SEO & mobile optimized job ads
  • Share jobs on social networks
  • Single sign-on (SSO)
  • Social employee referrals

Q. Who are the typical users of SmartRecruiters?

SmartRecruiters has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does SmartRecruiters support?

SmartRecruiters supports the following languages:

English

Q. What type of pricing plans does SmartRecruiters offer?

SmartRecruiters has the following pricing plans:

Subscription

Q. Does SmartRecruiters support mobile devices?

SmartRecruiters supports the following devices:

Android, iPhone, iPad

Q. What other apps does SmartRecruiters integrate with?

SmartRecruiters integrates with the following applications:

AssessFirst, EASYRECRUE, EasyHire.me, GoodHire, Harver, HireSelect, SignalHire, TextRecruit, Wepow, eSkill

Q. What level of support does SmartRecruiters offer?

SmartRecruiters offers the following support options:

Knowledge Base, Phone Support, Video Tutorials, Online Support