SmartRecruiters

About SmartRecruiters
SmartRecruiters is a web-based talent acquisition platform that helps in recruitment marketing and offers collaborative hiring functionalities for recruiters. The product is used by recruiters across multiple industries such as retail, technology, entertainment and hospitality. It is designed to cater to the needs of SMBs and enterprises. Some of the major clients of SmartRecruiters are Informatica, IBM, FlowServe, Marc Jacobs, Skechers NAPA Auto Parts and General Mills.
SmartRecruiters’ recruitment marketing functionality allows users to build mobile-friendly career sites using job widget that has drag and drop tools to customize text, videos, images, colors and layouts. With predictive analytics, the users can advertise jobs strategically and post them on free as well as paid boards. Employee referral engines can also be created with SmartRecruiters wherein employees can view open jobs, make referrals, browse networks and check the current status of all the referrals.
Hiring managers and recruiters can collaborate and communicate with candidates, schedule interviews, manage job requests etc. through a single SmartRecruiters talent acquisition platform. Hiring teams can also get personalized news feed called Hireloop, for all hiring-related activities relevant to an individual. The solution can further consolidate the communication with candidates and add all attachments automatically to candidate’s profile. The candidates can track the status of their job application and connect with hiring team through a portal offered by SmartRecruiters.
The product offers integration with LinkedIn and other commonly installed platforms like SAP, Oracle, Workday, Ultimate Software etc. SmartRecruiters can easily be accessed through mobile apps available for both Android and iOS devices.
Key benefits of SmartRecruiters
• SmartRecruiters offers sourcing and hiring plan analytics that allow users to analyze the cost associated with each hire by drilling down to the details of a specific job.
• The solution offers hiring managers a consolidated view of all the candidates & leads gathered from various job boards, career pages and social referrals.
• SmartRecruiters can improvise the security of processes through rights & roles management and ensures that the hiring team has the right level of information on candidates and jobs.
• The product ensures the compliance of the job ads and allows users to choose screening questions that are compliant with OFCCP, EEO and other international requirements.
• The solution offers the functionality of interview management by allowing users to integrate with Google calendar, schedule interviews, book meeting rooms and check the availability of the hiring team.
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Reviews
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- Industry: Music
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best value ATS with continually expanding robust features
Reviewed on 2018/03/23
Comprehensive ATS that has very effective job posting capabilities!
Comprehensive ATS that has very effective job posting capabilities!
Pros
Comprehensive features to thoroughly handle most of your recruiting needs -- continuous improvement and adding new capabilities each release cycle
Cons
Navigation through and across feature sets. Limited ability to customize input, work flow, and templates.

- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Perspective from an agency
Reviewed on 2018/10/10
As a recruiter it's made my life a bit easier with submissions, but other than that it didn't do...
As a recruiter it's made my life a bit easier with submissions, but other than that it didn't do much for me. However as an external user of it, that's not all that surprising.
Pros
I like that SmartRecruiters gives me one place to login to work on reqs for a particular client. They can add and remove me as they need to, and being able to submit resumes there directly into their process is nice.
Cons
My clients didn't particularly love the software, and the look of it is a bit dated. Other than submitting resumes to make sure they're in the right bucket, I don't get any other use out of it. The resume parsing is OK, not great. It gets mostly the name and everything right, but often times messes up the paragraphs in the experience section.
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Smartrecruiters is a forward-thinking platform that neglects the fundamentals of recruiting...
Reviewed on 2018/03/23
A functional ATS that integrates with our other software and timely customer support.
A functional ATS that integrates with our other software and timely customer support.
Pros
I like the ease of sharing candidate and job info with internal employees and the simplicity of storing and updating all data within the system. Smartrecruiters integrates well with our other software and is an effective "one-stop shop" for our recruiting process.
Cons
The "open" nature of the software and the inability to customize manager and interviewers' visibility into the recruiting process. Anyone attached to the hiring team can see confidential candidate data (such as salary requirements and the results of screening investigations), as well as emails between recruiters and candidates which is extremely problematic. It is also not a functional tool for reviewing candidates- you constantly have to restart the process because of how the software redirects when you are dispositioning people and it requires too many clicks and opening of new tabs to be an efficient process. Scheduling is simple but making edits to interviews is very manual and time-consuming-- the software really misses the basic functions that makes an ATS usable and helpful to the recruiting process.
Response from SmartRecruiters
Thank you for taking the time to review us and for your candid feedback. Regarding the inability to customize manager and interviewers' visibility into the recruiting process: our Spring 2018 enhancements include many changes regarding this issue. Admins can now create up to 5 custom system roles, and configure each custom role's access and permissions with high granularity in three general areas: access to 'Configuration' and Admin settings, access to 'Analytics' (and reporting), access to 'Jobs & Candidates'. The Analytics and Jobs & Candidates areas are further broken down into product areas: company settings, compliance reports, analytics, report builder, create a job, hiring team, access all jobs, access group.
For each area, Admins can assign a specific level of access to each custom role: 'no', 'view only', 'limited' and 'full access'. There is much more information available in the help center and especially the page regarding the Spring 2018 enhancements. I hope this helps!

- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
As a new manager, I find SmartRecruiters an easy system to use to research and contact...
Reviewed on 2019/12/03
Pros
As a new manager, I find SmartRecruiters an easy system to use to research and contact applicants. I like that applicants can post multiple resources to their profile and I can easily access them (there's no need for me to save their resume on my computer). It's also fantastic that I can send them messages through the platform and keep a record of their responses that I can access on the site itself.
Cons
As of right now, there's not a hiring need that I have that SmartRecruiters has been able to fill. Perhaps if there were video or chat recording software that could help me code responses... then that could be amazing!

- Industry: Cosmetics
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I love using SmartRecruiters
Reviewed on 2018/05/12
Pros
I love the interface and how easy it is to use this software. SmartRecruiters makes it super easy to post position vacancies, filter through applicants and get going throughout the entire process from recruitment to hiring.
Cons
I haven't run into any issues with the software, I think there is a lot of value for what they offer even if you're on the free plan and even more if you're on a paid plan which makes perfect sense.
SmartRecruiters FAQs
Below are some frequently asked questions for SmartRecruiters.Q. What type of pricing plans does SmartRecruiters offer?
SmartRecruiters offers the following pricing plans:
- Starting from: US$10,000.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
SmartRecruit: from $10k annually Pricing depends on your customized bundle and how many employees you have. Contact SmartRecruiters for a free consultation.
Q. Who are the typical users of SmartRecruiters?
SmartRecruiters has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does SmartRecruiters support?
SmartRecruiters supports the following languages:
Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does SmartRecruiters support mobile devices?
SmartRecruiters supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does SmartRecruiters integrate with?
SmartRecruiters integrates with the following applications:
AccuSourceHR, Accurate, Adaface, Adway, Aivy, AllianceHCM, Alva Labs, AssessFirst, Assessio, AssureHire, BarRaiser, Basile, Bob, Bryq, Cammio, Canditech, Cezanne HR, CheckWorkRights, Checkr, Clevry, Cliquify, CodeScreen, CodeSignal, CoderPad, Codility, CorvirtusHire, Criteria, Cronofy, Crosschq, Curious Thing, Daxtra, DocQ, Docusign, Ducknowl, EmployeeReferrals, Enboarder, Equalture, Gem, Glider, GoodTime Hire, Google Calendar, HR Cloud, HackerEarth Assessments, Hallo, Harver, HireRight, HireVue, Hired, Hireflix, Honeit, Hubert, JobPixel, Jobma, Journeyfront, Juicebox, Kleos, Knockri, LinkedIn for Business, Maki, Mercer Mettl Talent Assessments, Orange Tree, Paradox, PeopleInsight, Pipplet, Radancy, Recright, Refapp, Referoo, SAP SuccessFactors HXM Suite, Sapia, SeekOut, Seeqle, Sense, Shazamme, SourceWhale, Sova, Spark Hire, Talentcube, TestGorilla, TestGrid, Textmetrics, The Selection Lab, Timeko, Traitify, Trustcruit, Veremark, Verified First, Vervoe, Vettd.ai, VidCruiter, Workday HCM, XOR, Xref, Zinc, eSkill, hireEZ, iMocha, myInterview, pymetrics, trustID, vidREACH
Q. What level of support does SmartRecruiters offer?
SmartRecruiters offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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