CiiRUS

Intuitive vacation rental and property management software

About CiiRUS

Ciirus is a cloud-based vacation rental and property management platform created for small to medium-sized businesses. Property managers can use this tool to communicate with staff and manage necessary duties. By logging into the Ciirus cloud, office and field staff can communicate using various online and mobile communication tools to view, assign and dispatch projects and tasks real-time. Instant notifications are available on-screen and can also be sent and shared via SMS and email.

Reservations and quoting engines are optimized to work with external websites, integrations, selected channel partners, SuperSites and agent portals. Homeowners can also access their account using the online homeowner portal where they may be permitted to add or edit reservations and information, as well as send quotes to potential guests, among other features.

Ciirus also offers website and marketing tools that include custom web and mobile design, feature homes, integrated booking engines and newsletter distribution with advanced filtering options for mailing campaigns.

The software also creates business reports covering many areas such as balances due, expected arrivals, occupancy reports, rental income and percent occupancy. Custom reports may also be created through advanced data manipulation and flexible filtering options. Reports can be viewed as color data graphs and be sent directly by email or shared to a database.

Pricing starting from:

US$29,00/month

  • Free Trial
  • Subscription

Key benefits of CiiRUS

The CiiRUS network is connected to major channel partners and travel companies providing a seamless integration process streaming listings directly to the selected channels.

Users can access the Ciirus cloud, optimized to display on mobile phones or via any other device to check availability, add or edit reservations, view and edit inventory, and more.

Ciirus features can be plugged into any existing website using a Wordpress server and the availability calendar can be inserted into any third-party website.

The management services work in real-time and provide tools to dispatch, manage and bill housekeeping and maintenance.

Ciirus delivers a flexible website and marketing engine including newsletter distribution with an advanced filtering option for mailing campaigns.

Devices

Business size

S M L

Markets

United States, United Kingdom

Supported Languages

English

Pricing starting from:

US$29,00/month

  • Free Trial
  • Subscription

Images

Select which properties to sync with each channel partner with CiiRUS
CiiRUS displays instant quotes with arrival and departure date information
CiiRUS's website editor lets users visualize their website design
Reviews and ratings can be managed with CiiRUS
CiiRUS's booking schedule organizes bookings, contacts and payment methods
Accounting and taxes made easy with CiiRUS
Calculate booking fees, taxes, insurance and rental fees with CiiRUS
CiiRUS manages agent and supplier bookings
CiiRUS's mobile site manager optimizes websites for mobile use
CiiRUS mobile version for managing rentals on the go
View 11 more
CiiRUS video
CiiRUS video
CiiRUS screenshot: Select which properties to sync with each channel partner with CiiRUS CiiRUS screenshot: CiiRUS displays instant quotes with arrival and departure date information CiiRUS screenshot: CiiRUS's website editor lets users visualize their website design CiiRUS screenshot: Reviews and ratings can be managed with CiiRUS CiiRUS screenshot: CiiRUS's booking schedule organizes bookings, contacts and payment methods CiiRUS screenshot: Accounting and taxes made easy with CiiRUS CiiRUS screenshot: Calculate booking fees, taxes, insurance and rental fees with CiiRUS CiiRUS screenshot: CiiRUS manages agent and supplier bookings CiiRUS screenshot: CiiRUS's mobile site manager optimizes websites for mobile use CiiRUS screenshot: CiiRUS mobile version for managing rentals on the go

Features

Total features of CiiRUS: 19

  • API
  • Access Control
  • Activity Dashboard
  • Automatic Notifications
  • Calendar Management
  • Communications Calendar
  • Contact Database
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Dispatch Management
  • Newsletter Management
  • Quote Management
  • Ratings & Reviews
  • Real Time Notifications
  • Real Time Updates
  • Transaction History
  • Transaction Monitoring
  • Website Management

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Reviews

Overall rating

4,4 /5
(70)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4,2/5
Customer Support
4,4/5

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Showing 5 reviews of 70
Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ciirus has helped me jump start my business

Reviewed on 2018/07/25

Helped get a head start on my business

Helped get a head start on my business

Pros

Customer Service is great, quick, and very helpful. Software is easy to navigate and use. Easy to find homes, add homes, features, descriptions, etc...

Cons

You need to pay or contact support for certain access. A little expensive when you have a lot of properties but they have options you can work with.

Lin C.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Constantly improving

Reviewed on 2020/09/08

I like that Ciirus still feels like a family run business. They clearly care and remain...

I like that Ciirus still feels like a family run business. They clearly care and remain approachable as they grow year on year. All the staff seem committed and passionate in working toward more innovative and better software.
In the past their enthusiasm to improve too much too quickly didn't always work out well but more recently they have grown their team and Im seeing lots of good upgrades and additions. Too many to keep up with sometimes.

Pros

I like that I have full control and can easily correct entries and manipulate booking data. Some other softwares makes both difficult. I love useful little features like Set Booking Total. Also that there are constant improvements. Cirrus do listen and react to their clients comments.

Cons

I'm a Mac user and Ciirus has always been PC based so the first 6 years were problematic. The long awaited Ciirus 1 has addressed that problem, but still has a way to go to be as responsive as the desktop version.
I wish there was the ability to more permanently customize the booking schedule, reports, etc to my specific needs (perhaps it's a Mac trait:). Also to be able to customize the appearance and lay out of owner statements which are IMHO too long and confusing.

Nicole L.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Was on the Fence but Glad I Jumped!

Reviewed on 2021/01/08

I was on the fence about switching vacation rental software. It is a LOT of work to get set up the...

I was on the fence about switching vacation rental software. It is a LOT of work to get set up the first time and I did not want to do it again. But the company we were using before (365 Villas) was just not doing a good job. They were not responding to questions or issues with their software for the two years we used them. Plus you needed to also pay for Rentals United so you had two sets of payments. Ciirus had a great sales person that answered all of our questions. Then they transitioned us to a wonderful onboarding liaison, [SENSITIVE CONTENT HIDDEN]. He patiently walked through all the steps with my Team. I finally feel like we are in a good place with a good vacation rental software system. Thank you to the Team at Ciirus for making that happen!

Pros

The thing my Team loves most so far about this product is the customer service! They are amazing to work with and always respond promptly. I really feel like they take the time to listen to us and to help us bavigate through the learning experience.

Cons

It would be great someday if the AirBNB communication integration were a little simpler. And of course apps are nice. But it's still better than the software we were using before.

Guillermo R.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

worst software I’ve ever use! Read my review

Reviewed on 2020/04/27

The experience was extremely bad. I selected Ciirus to make my company grow and instead of making...

The experience was extremely bad. I selected Ciirus to make my company grow and instead of making it grow Ciirus made lost U$ [SENSITIVE CONTENT HIDDEN]! As I said to them, problems can occur and I didn’t request them the money I lost for connectivity but I was hoping they fix the problems. They never contacted me to fix the problem. Once they contacted me was when I requested a deduction on the monthly payment for coronavirus they contacted me to offer Love rentals . They said with that I was going to increase my sales .. hahahaha how funny! I don’t know if they live in planet earth or what but we had 100% cancellations! When I requested a discount on the monthly payment was because other softwares are giving between from 1-3 months free payments to keep their clients !

Pros

We’ve selected ciirus because once we start using it there were not too many softwares in the market as they are right now . Big mistake! Now looking other softwares I don’t see any pros ..

Cons

DON’T USE CIIRUS! Once we started with Ciirus they first told us that it was cloud based and it was not MAC friendly, we had to download an app where we could use it that way but it failed every day. Now they did a new version but it is bad. Then, when we signed up they told us they were working with new channels to connect ( Booking.com will be ready soon they said.. probably in just 1 or 2 months hahaha .. you know what? It passed 3 years and they still don’t have connectivity 2 ways with Booking.com, if they say they have don’t believe them ! They work with channel manager where you can connect thought them but there are always errors. we lost more than U$ [SENSITIVE CONTENT HIDDEN] for that and they never took any responsibility. Ciirus said it was the channel manager error and the channel manager said it was a ciirus error ..unbeleivable! Search for a software that has direct connectivity with main channels ( Airbnb, booking.com, expedia , homeaway) .
Ciirus has connectivity with Airbnb but they charge you 1% of confirmed bookings ( other softwares don’t charge anything) .
The software it is not friendly at all. Customer service it is really bad. It doesn’t have Unified inbox for the different channels ( if they say they have don’t believe them because they don’t have direct connectivity ) . The accounting side it is very poor, you can’t make a properly owner statement as it should be. Reports are very poor. I don’t even know why I’ve been using this software this long time!

Thais F.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great support team

Reviewed on 2020/11/13

Overall, very good. We are happy with the support received.

Overall, very good. We are happy with the support received.

Pros

There are constant updates and news, and the support team is always very helpful. We are happy with the product.

Cons

Instead of just focusing on CiiRUS One, the software could also be improved. Some of us prefer to use the software instead of having one more tab open...

Showing 5 reviews of 70 Read all reviews

CiiRUS FAQs

Below are some frequently asked questions for CiiRUS.

CiiRUS offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Solo Edition - $29/month Enterprise Edition - $35/month Rental Exchange - $199/month Users can also use the calculator functions on the website to determine monthly subscription cost based on the features and services they would like to use.

CiiRUS offers the following features:

  • Allocation on arrival
  • Alternative rates and terms
  • Auto balance due reminders
  • Availability calendar
  • Calendar sync
  • Channel manager
  • Contact management
  • Custom property details pages
  • Custom web development
  • Customer relationship manager (CRM)
  • Customizable dashboard
  • Customizable online reservation engine
  • Detailed quotes are recorded and saved
  • Discount and coupon codes
  • Email automation engine
  • Email responders
  • Guest data export
  • Guest reviews and ratings engine
  • Guest reviews and ratings with pre-approval option
  • Image gallery and video tour options
  • Instant online quotes engine
  • Integration with websites
  • Listing services and agent integration
  • Multi-currency pricing
  • Multi-lingual websites
  • Newsletter editor and marketing email distribution
  • Property details templates
  • Real-time job tracker
  • Real-time quoting engine
  • Responsive website & marketing, SEO, analytics
  • Restricted access options
  • SEO module
  • Search engine optimization suite
  • Software updated on a monthly basis
  • System messages for updates and important announcements
  • Travel insurance integration
  • Unlimited web pages
  • View transaction information

CiiRUS has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

CiiRUS supports the following languages:

English

CiiRUS supports the following devices:

iPhone, iPad

CiiRUS integrates with the following applications:

Breezeway, VRWorks

CiiRUS offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Related categories

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