10to8

10to8

Appointment management system with automated text reminders

4.6/5 (564 reviews)

10to8 Overview

With Free Forever Appointment Scheduling Software from 10to8, customers can book your available slots and the services that you specify. What's more, by setting up automated SMS & email reminders you can reduce no-shows by up to 90%. The notifications coupled with our cutting-edge 2-way chat, you can improve upon customer communication, better coordination with clients and staff alike, and ensure business growth.

Be more visible online and appear more professional to attract new customers and provide existing clients with an easy-to-use booking page with your own branding. Your clients will be able to book their own appointments and even change them if needed. Of course, you will be notified of the changes and have full control of your schedule. You can also set up reminders for staff members, which makes coordinating with them much easier.

Set up unlimited number of services, be it 1-to-1 or group bookings. Assign them to staff members, and take bookings in multiple locations, including your business' premise, your client's location or online/phone sessions. Manage irregular working hours and different time zones with ease.

Furthermore, you can set up 2-way live calendar sync with your external calendars, such as iCal, Google, Exchange, Office365 and Outlook. It means having all of your schedules in one place. Wave goodbye to double-bookings, confusion and costly mistakes!

10to8 also seamlessly integrates with over 500 other apps, including MailChimp, Xero, Intuit QuickBooks, Facebook, Twitter, Zoom and more. With our free online booking system, you ill be able to take payments at the point of booking via PayPal, Stripe and SagePay.

Better time management, fewer missed appointments, less confusion. 10to8 online booking system has helped over 50,000 businesses worldwide regardless of size or industry. Why not join them today?

Sign up for our Free Forever Plan, see the many more benefits of the product, and upgrade to a paid plan if you wish. With 10to8, you pay as you grow!

Pricing

Starting from
US$0,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English and 13 others, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

10to8 Reviews

Overall rating
4.6/5
96% positive reviews
381
Excellent
159
Very good
16
Average
5
Poor
3
Terrible
Verified Reviewer

Great appointment scheduling software

Used Daily for 1+ year
Reviewed on 2018/01/09
Review Source: Capterra

Easy appointments scheduling; Clients automatic notifications and reminders; Calendars syncing option; Clients can manage their appointment online; Follow up messages go out automatically; A lot of additional features; Great value for the price.

Pros

10to8 is easy to use, it does everything I need - it is easy to schedule appointments, client gets notification and reminders based on the schedule I want. Confirmation and reminders come automatically to clients e-mail and text to their cell phone. There is an option to choose just one method or both. I get notification as well. There is an option of syncing with my own calendar, so I don't have to do the double work. Clients have an option to reschedule their appointment right from their e-mail or text. "Thank you" and an "Invitation for review" comes automatically after appointment was completed. The software has a lot of features, and it is a great value for the price. All questions are answered in a very timely manner. Would highly recommend!

Cons

I am in the US, on Pacific time. 10to8 representatives are in Britain. Due to this time difference - there is not easy to communicate sometimes (however, all questions are answered in a very timely manner). My plan allows messages only, I can't talk to a real person. Also, clients' reviews are not being stored in the clients' database.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Francesca T.

Overall, the 10to8 platform and software has been great and very user-friendly!

Used Daily for 6-12 months
Reviewed on 2018/01/13
Review Source: Capterra

Pros

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Cons

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Laura (yael) C.

I love your program.

Used Daily for 1-5 months
Reviewed on 2017/10/30
Review Source: Capterra

I was able to reduce my initial start-up costs by using your free version. It is also important to have online scheduling because when my community acupuncture shifts get full, I could potentially be seeing 18 patients in 3 hours. It's not going to be possible for me to take appointments by phone with that many patients as a sole practitioner. The schedule also allows me to block out time for my own appointments and meetings, so that time is not available for patients to book, which streamlines my life because I only have to look at my work schedule instead of multiple work and personal schedules. I just really like the software and I think you're providing an important service to people like me who are trying to build up a business and can't afford monthly membership fees. I am looking forward to when I have more than 100 bookings a month so I can comfortably upgrade to the paid subscription.

Pros

1.) I like that there is a free option, it's been incredibly helpful for me while starting up a new business, 2.) I like that I can create two different categories of service for individual and community acupuncture treatments, which use different scheduling methods, 3.) I like that you offer paymetn integration, although I haven't figured out how to use it, 4.) The calendar layout is nice and clear for me when I'm looking over my week, 5.) It's good that I can block out time in my schedule for things like meetings and events when I will not be working or treating patients. There are a lot of features that I like, but I really appreciate that I can reduce my startup costs initially using the free version.

Cons

It seemed awkward at first for me to block out holidays, but I think I've gotten the hang of it now. I wish I had more precise feedback, but I just kind of like this program overall, it works well for my purposes.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Jeramy C.

Great schedule tool with a host of features!

Used Daily for 1+ year
Reviewed on 2018/10/03
Review Source: Capterra

I have been a user of 10to8 for over a year now, and I have to say it has become an invaluable tool to schedule meetings with my students. When I first looked for a scheduling solution, I tested out several before making a choice and I have been very pleased. There are several options out there, and both paid and free resources. However, if you seek a full host of resources then expect to pay a monthly fee, and compared to others 10to8 is a good value for sure. They have been very reliable, the support is great, and I enjoy the many features. I have seen many changes and upgrades over the past year, and I anticipate they will continue to get better over time; not to say it is not good already. Very happy with the tool, and hope they will add a full featured app for iPhone in the future. That said, I have referred many colleagues and continue to be an avid user.

Pros

Many followup tools, such as reminders to both text and email to help students remember appointment times. The schedule tool is easy to use, and there is a CRM tool that helps with notes and other details from the meeting.

Cons

There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Ali B.

Great, but not excellent

Used Daily for 1+ year
Reviewed on 2018/01/09
Review Source: Capterra

Saves me TONS of time! People no longer text or call to make appointments- they all book online at their own convenience. The reminder system is fabulous. Hardly any missed appointments.

Pros

Easy to learn how to use. Clean, clear, concise. Clients seem to really like the ease of use. Looks very professional and links up nicely to my facebook page and website. Great for anyone transitioning into the online booking world that isn't overly "techy".

Cons

No invoicing capabilities. For this reason I will be switching to Jane in the future. If invoicing was built in, I would even pay more for this. The ability to do medical charting online is also why i'm drawn away from 10to8 and toward Jane. You guys allow individual "notes" per client, but it's not quite suitable for ongoing tracking/charting... Clients enter their info slightly differently and it creates a whole new profile, so some have muliple profiles going which doesn't allow me to look back at all of their appointments. On my customers end, this is great - other then them messaging more often than I'd like saying that it is not working...

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10

10to8 Pricing

Starting from
US$0,00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Free Forever Plan | Free | 100 bookings + 2 staff logins

Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding

Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features

Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA

Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features

For more information visit 10to8.com/pricing

10to8 Features

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Automatic Reminders
  • Calendar Management
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Electronic Payments
  • Mobile Integration
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integration

  • CRM Integration
  • Customizable Templates
  • Email Integration
  • Real Time Data

Additional information for 10to8

Key features of 10to8

  • Absence management
  • Activity logging
  • Ad hoc reporting
  • Audit trail
  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Change management
  • Client database
  • Client portal
  • Communication management
  • Credit card processing
  • Customer history
  • Customizable branding
  • Customizable fields
  • Data encryption
  • Data synchronization
  • Electronic payments
  • Event calendar
  • Group calendars
  • HIPAA Scheduling
  • Instant messaging
  • Microsoft Outlook integration
  • Mobile integration
  • Multiple user accounts
  • Real time updates
  • Role management
  • Website integration

Benefits

Fewer No-Shows - Up To 90%

Professional Customer Communication & experience

More Leads & New Clients

Less Admin & Wasted Time

Quality Time with your Clients

Better Efficiency

No More Appointment Scheduling Headaches

10to8 FAQs

Below are some frequently asked questions for 10to8.

Q. What type of pricing plans does 10to8 offer?

10to8 offers the following pricing plans:

Starting from: US$0,00/month

Pricing model: Free, Subscription

Free Trial: Available

Free Forever Plan | Free | 100 bookings + 2 staff logins

Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding

Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features

Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA

Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features

For more information visit 10to8.com/pricing

Q. What are the main features of 10to8?

10to8 offers the following features:

  • Absence management
  • Activity logging
  • Ad hoc reporting
  • Audit trail
  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Change management
  • Client database
  • Client portal
  • Communication management
  • Credit card processing
  • Customer history
  • Customizable branding
  • Customizable fields
  • Data encryption
  • Data synchronization
  • Electronic payments
  • Event calendar
  • Group calendars
  • HIPAA Scheduling
  • Instant messaging
  • Microsoft Outlook integration
  • Mobile integration
  • Multiple user accounts
  • Real time updates
  • Role management
  • Website integration

Q. Who are the typical users of 10to8?

10to8 has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does 10to8 support?

10to8 supports the following languages:

Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Q. What type of pricing plans does 10to8 offer?

10to8 has the following pricing plans:

Free, Subscription

Q. Does 10to8 support mobile devices?

We do not have any information about what devices 10to8 supports

Q. What other apps does 10to8 integrate with?

10to8 integrates with the following applications:

APIANT, BoomTown, Brand Embassy, BugHerd, Dimelo, HoneyBook, Insightly, Maintenance Care, Stitch Labs, Weebly

Q. What level of support does 10to8 offer?

10to8 offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials