10to8

Appointment Scheduling & Online Booking Tool With Reminders

4,6 /5 (585 reviews) Write a Review!

10to8 Overview

What is 10to8?

With 10to8 Appointment Scheduling Software, customers can book your available slots and the services that you specify. What's more, by setting up automated SMS & email reminders you can reduce no-shows by up to 90%. The notifications coupled with our cutting-edge 2-way chat, you can improve upon customer communication, better coordinate with clients and staff alike, and ensure business growth. Free Forever Plan is available!

Be more visible online and appear more professional to attract new customers and provide existing clients with an easy-to-use online booking page with your own branding. Your clients will be able to book and manage their own appointments. Of course, you will be notified of the changes and have full control of your schedule. You can also set up reminders for staff members, which makes coordinating with them much easier.

Set up unlimited number of services, be it 1-to-1 or group bookings. Assign them to staff members, and take bookings in multiple locations, including your business' premise, your client's location or online/phone sessions. Manage irregular working hours and different time zones with ease.

Furthermore, you can set up 2-way live calendar sync with your external calendars, such as iCal, Google, Exchange, Office 365 and Outlook. It means having all of your schedules in one place. Wave goodbye to double-bookings, confusion and costly mistakes!

10to8 also seamlessly integrates with over 1,500 other apps, including MailChimp, Xero, Intuit QuickBooks, Facebook, Twitter, Zoom and more. With our online booking system, you ill be able to take payments at the point of booking via PayPal, Stripe and SagePay.

Better time management, fewer missed appointments, less confusion. 10to8 online booking system has helped over 50,000 businesses worldwide regardless of size or industry. Why not join them today?

Sign up for our Free Forever Plan, see the many more benefits of the product, and upgrade to a paid plan if you wish. With 10to8, you pay as you grow!

10to8 Overview

Pricing

Starting from
US$0,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free Forever Plan | Free | 100 bookings + 2 staff logins

Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding

Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features

Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA

Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features

For more information visit 10to8.com/pricing


10to8 Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English and 13 others, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Media

10to8 video 10to8 video 10to8 video 10to8 video 10to8 screenshot: 10to8 screenshot: 10to8 screenshot: 10to8 screenshot: 10to8 screenshot: 10to8 screenshot:

10to8 Reviews

10to8 Reviews

Overall rating
4,6
/
5
Excellent
397

Very good
163

Average
17

Poor
5

Terrible
3

Value for Money
4,7
Features
4,4
Ease of Use
4,5
Customer Support
4,6
96% recommended this app
Laura G.

Best choice for scheduling, hands down!

I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!


Verified Reviewer

Easiest booking

I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.


Lisa Z.

False Advertising

When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!


Juli M.

Robust and easy to use

I'm a very new business with basically no budget, so this software has been really great at helping me establish a professional presence while I get up and running. It's easy to use and I didn't need any special skills to make it work right away


Pat M.

Great full-feature scheduler

I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.


Laura G.
Industry: Photography
Company size: Self Employed

Best choice for scheduling, hands down!

Used Daily for 1+ year
Reviewed on 2020/09/24
Review Source: Capterra

I have used 10to8 for close to 3 years now and it makes scheduling my photo sessions a breeze. The text message feature is a major plus!

Pros

What I liked about 10to8 is that along with scheduling, you get the choice to also automate SMS text messages to clients. It also integrates with emailing platforms like MailChimp, so you can add those leads into an email workflow. That streamlines marketing offers without being constantly on the phone with leads!

Cons

There was a bit of work to do in the beginning to get everything set up, but it's nothing too extreme or that can't be accomplished by anyone just a bit tech savvy!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Human Resources
Company size: 2-10 Employees

Easiest booking

Used Weekly for 6-12 months
Reviewed on 2019/09/30
Review Source: Capterra

I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.

Pros

This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out.

It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.

Cons

The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

Lisa Z.
Industry: Consumer Services
Company size: 2-10 Employees

False Advertising

Used Weekly for 1-5 months
Reviewed on 2019/05/07
Review Source: Capterra

When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this​ than I can count and the stress its​ caused has been immeasurable. After all this time I'm still not able to comfortably​ use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!

Pros

To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.

Cons

The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.

Response from 10to8

Hi Lisa,

Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.

We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.

While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.

We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.

I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.

Kind regards,
10to8

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Juli M.
Industry: Health, Wellness & Fitness
Company size: Self Employed

Robust and easy to use

Used Monthly for 6-12 months
Reviewed on 2020/07/13
Review Source: Capterra

I'm a very new business with basically no budget, so this software has been really great at helping me establish a professional presence while I get up and running. It's easy to use and I didn't need any special skills to make it work right away

Pros

I'm not especially good with technology, and the set up was a breeze. I'm still using the free version, and it is the most robust scheduling software I've found. When my business grows I plan to upgrade to the paid version because I like the features and ease of use.

Cons

Obviously it would be great to be able to brand and accept payment with the free version, but I understand that's not practical. There isn't anything I've found yet that I would consider to be negative.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Pat M.
Industry: Marketing & Advertising
Company size: 2-10 Employees

Great full-feature scheduler

Used Daily for 1-5 months
Reviewed on 2020/06/09
Review Source: Capterra

I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.

Pros

I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.

Cons

It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9,1/10
Based on 585 user ratings
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10to8 Pricing

10to8 Pricing

Starting from
US$0,00/month
Free Trial
Free
Subscription
Value for money

Free Forever Plan | Free | 100 bookings + 2 staff logins

Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding

Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features

Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA

Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features

For more information visit 10to8.com/pricing

Free Forever Plan | Free | 100 bookings + 2 staff logins

Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding

Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features

Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA

Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features

For more information visit 10to8.com/pricing

Value for Money
4,7/5
Based on 585 user ratings
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10to8 Features

10to8 Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Calendar Management
Contact Management
Custom Fields
Customer Database
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4,4/5
Based on 585 user ratings
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Categories

Additional information for 10to8

Additional information for 10to8

Key features of 10to8

  • Absence management
  • Activity logging
  • Ad hoc reporting
  • Audit trail
  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Change management
  • Client database
  • Client portal
  • Communication management
  • Credit card processing
  • Customer history
  • Customizable branding
  • Customizable fields
  • Data encryption
  • Data synchronization
  • Electronic payments
  • Event calendar
  • Group calendars
  • HIPAA Scheduling
  • Instant messaging
  • Microsoft Outlook integration
  • Mobile integration
  • Multiple user accounts
  • Real time updates
  • Role management
  • Website integration

Benefits

Fewer No-Shows - Up To 90%

Professional Customer Communication & experience

More Leads & New Clients

Less Admin & Wasted Time

Quality Time with your Clients

Better Efficiency

No More Appointment Scheduling Headaches

10to8 FAQs

10to8 FAQs

Below are some frequently asked questions for 10to8.

Q. What type of pricing plans does 10to8 offer?

10to8 offers the following pricing plans:

Starting from: US$0,00/month

Pricing model: Free, Subscription

Free Trial: Available

Free Forever Plan | Free | 100 bookings + 2 staff logins Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features For more information visit 10to8.com/pricing

Q. What are the main features of 10to8?

10to8 offers the following features:

  • Absence management
  • Activity logging
  • Ad hoc reporting
  • Audit trail
  • Automatic notifications
  • Automatic reminders
  • Calendar management
  • Change management
  • Client database
  • Client portal
  • Communication management
  • Credit card processing
  • Customer history
  • Customizable branding
  • Customizable fields
  • Data encryption
  • Data synchronization
  • Electronic payments
  • Event calendar
  • Group calendars
  • HIPAA Scheduling
  • Instant messaging
  • Microsoft Outlook integration
  • Mobile integration
  • Multiple user accounts
  • Real time updates
  • Role management
  • Website integration

Q. Who are the typical users of 10to8?

10to8 has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does 10to8 support?

10to8 supports the following languages:

Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Q. What type of pricing plans does 10to8 offer?

10to8 has the following pricing plans:

Free, Subscription

Q. Does 10to8 support mobile devices?

We do not have any information about what devices 10to8 supports

Q. What other apps does 10to8 integrate with?

10to8 integrates with the following applications:

APIANT, BoomTown, Brand Embassy, BugHerd, HoneyBook, Insightly, Maintenance Care, RingCentral Engage Digital, Stitch Labs, Weebly

Q. What level of support does 10to8 offer?

10to8 offers the following support options:

FAQs, Online Support, Knowledge Base, Video Tutorials, Phone Support