FORM.com

Mobile Forms Software for Inspection, Audits, Safety Checks

About FORM.com

Form.com is an automated web-based form development and data collection solution that enables users to create, manage, and deploy forms across several devices including desktop and mobile platforms. The product enables users to design online forms for the purpose of site inspections, mobile audits, and field insurance assessments, as well as provide offline forms for professionals with patchy network access.

Form.com enables the creation of electronic, linearly designed forms with a top-down design format, customized forms with drag and drop interfaces, and the addition of logic & branching within forms to handle data compartmentalization on the fly. The data management module of the product enables users to manage & organize contact data inside the application, as well as allow users to access business forms on-demand. The task management module enables users to automate business processes by configuring status & resolutions, automated assignment of workflows to a pre-define group of contacts, and viewing task history. The product offers integration with homegrown legacy applications & custom databases, as well as with third-party applications such as Salesforce & QlikView. The solution also offers offline mobile application, advanced reporting, and data security & privacy features.

Form.com offers two deployment modes that include a simple cloud-based deployment with standard reports and an advanced on-premises deployment with customizable reporting dashboards. The product caters to the needs of professionals in the inspection, transportation, retail, healthcare, utilities, insurance, and oil & gas segments. Some of the key customers of the solution include IBM, Deutsche Bank, Cadbury, Deloitte, Standard Chartered, MetLife, RBS, Intel, and Accenture.

Key benefits of FORM.com

● Form.com is available to users in two different delivery models that include cloud SaaS and self-hosted on-premises deployment mode.

● The product offers an offline mobile app that allows users to control and collect data through mobile devices even in zones where there is no internet.

● Form.com offers a built-in workflow configuration functionality that enables users to capture logical user experiences, based on previous user responses.

● The product enables users to create electronic forms, which helps in transitioning the business process from paper-based workflows into electronic workflows that can be tracked to measure project ROI.

● The form management tools offered by form.com provide users with customizable workflows for data analysis, follow-ups, and in triggering notifications, enables users to have a complete picture of their data.

Devices

Business size

S M L

Markets

Australia, Canada, Germany, United Kingdom, Netherlands, United States

Supported Languages

English, French

Images

Form.com allows forms access on any device
Form.com configure logic and workflow options
Form.com customizable form view
Form.com offers configurable workflows
Form.com provides end-to-end form automation
Form.com provides intuitive admin control and security
View 7 more
FORM.com video FORM.com screenshot: Form.com allows forms access on any device FORM.com screenshot: Form.com configure logic and workflow options FORM.com screenshot: Form.com customizable form view FORM.com screenshot: Form.com offers configurable workflows FORM.com screenshot: Form.com provides end-to-end form automation FORM.com screenshot: Form.com provides intuitive admin control and security

Features

Total features of FORM.com: 143

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Alerts / Escalation
  • Alerts/Notifications
  • App Management
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Planning
  • Audit Trail
  • Barcode / Ticket Scanning
  • Benchmarking
  • Business Process Control
  • CRM
  • Certification & Licensing
  • Change Management
  • Collaboration Tools
  • Commercial Properties
  • Complaint Management
  • Compliance Management
  • Compliance Tracking
  • Content Library
  • Contract/License Management
  • Contractor Management
  • Corrective and Preventive Actions (CAPA)
  • Customer Database
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Collection
  • Data Import/Export
  • Data Management
  • Data Quality Control
  • Data Verification
  • Defect Tracking
  • Demand Forecasting
  • Digital Signature
  • Dispatch Management
  • Document Coding & Control
  • Document Management
  • Drag & Drop
  • EDI
  • Electronic Forms
  • Electronic Signature
  • Environmental Compliance
  • Equipment Management
  • Equipment Tracking
  • Event Triggered Actions
  • Exceptions Management
  • FDA Compliance
  • Facility Scheduling
  • File Management
  • Fixed Asset Management
  • Forms Automation
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • GPS
  • HIPAA Compliant
  • Hazardous Materials Management
  • Image Capture
  • Image Editing
  • Incident Management
  • Incident Reporting
  • Individualized Assessments
  • Industrial Safety Management
  • Inspection Management
  • Internal Controls Management
  • Inventory Control
  • Inventory Management
  • Investigation Management
  • Issue Management
  • Job Management
  • Knowledge Base Management
  • Legal Risk Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Device Management
  • Multi-Language
  • Multi-User Collaboration
  • OSHA Compliance
  • OSHA Recordkeeping
  • Occupational Health Management
  • Offline Access
  • Operational Risk Management
  • Order Management
  • Performance Metrics
  • Preventive Maintenance
  • Process/Workflow Automation
  • Proctoring
  • Production Management
  • Project Management
  • Projections
  • Quality Assurance
  • Quality Control
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Repair Tracking
  • Report Templates
  • Reporting/Analytics
  • Reputational Risk Management
  • Residential Properties
  • Risk Assessment
  • Risk Management
  • Room Scheduling
  • Routing
  • SSL Security
  • Safety Incident Management
  • Scheduling
  • Scoring
  • Self Service Portal
  • Shipping Management
  • Skill Testing
  • Space Management
  • Supplier Management
  • Supplier Quality Control
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Scheduling
  • Test/Quiz Creation
  • Third Party Integrations
  • Traceability
  • Training Management
  • Transportation Management
  • Vendor Management
  • Version Control
  • Visitor Management
  • Warehouse Management
  • Web Forms
  • Work Order Management
  • Workflow Management

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ProntoForms

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WorkClout

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Reviews

Overall rating

4,6 /5
(23)
Value for Money
4,6/5
Features
4,3/5
Ease of Use
4,1/5
Customer Support
4,7/5

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Showing 5 reviews of 23
Alexander S.
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Reviewed on 2016/06/16

Assunta D.
Overall rating
  • Industry: Consumer Electronics
  • Company size: 1 001-5 000 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Provides great form creation infrastructure and increases data collection capability

Reviewed on 2020/11/28

Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data...

Form.com is a pretty sufficient infrastructure to create forms for the purpose of collecting data from customer base, we use this data to improve our products in accordance with the satisfaction and compliant points of our customer base who already purchased our products and currently experiencing them.

Pros

Form.com allows us to collect data from user base of our products and we acquire reliable data and understand the path we should follow in the product development process by referring to the statistical customer satisfaction and complaint points.

Cons

Form creation interface should be improved to allow faster form launching especially must be powered with more customizable, ready templates so that we can launch a campaign with minimal afford and directly start interaction with the customer segment we are targeting.

Matt C.
Overall rating
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Mortgage Field Inspections

Reviewed on 2019/02/15

There are many situations with mortgage field inspections that require a quick, decisive visit. ...

There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.

Pros

It is very simplistic and easy to navigate around. That is the only positive I can think of for this app.

Cons

For the android app, on a new Android Pixel XL phone, the app has some issues.

The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry.

The amount of time that it takes to click "take picture", to loading up the camera within the form.com app and taking a picture,then acknowledging to keep this picture consumes way too much time. The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether.
This app has also lost complete inspections and all photos with no record that they ever existed.

Phil M.
Overall rating
  • Industry: Farming
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A product that meets all of our requirements

Reviewed on 2016/09/15

We spent a long time looking for a product that could capture data online and offline, add logic...

We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

Pros

The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement.
The software can be accessed on any platform and the system is being constantly improved.

Cons

If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

Maia A.
Overall rating
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Form.com easy and complicated to use

Reviewed on 2019/02/26

Pros

Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases.

Cons

Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app.

Showing 5 reviews of 23 Read all reviews

FORM.com FAQs

Below are some frequently asked questions for FORM.com.

FORM.com offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact form.com for pricing information or a quote

We do not have any information about FORM.com features

FORM.com has the following typical customers:

51-200, 201-500, 501-1 000, 1 001+

FORM.com supports the following languages:

English, French

FORM.com supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

FORM.com integrates with the following applications:

QlikView, Salesforce Sales Cloud

FORM.com offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for FORM.com.