Batch

The leading platform for push notifications for mobile & web

About Batch

Batch provides the most specialized push notifications engagement platform on the market for mobile & web, combining high-volume throughput and advanced targeting options.

500 customers, 25 countries, 10k+ apps, 200Bn+ notifications sent each year, 50 people, 2 offices.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Batch

Key benefits of Batch

1. A complete and user-friendly interface to create, automate and analyze push notifications campaigns. (Multi-level segmentation, AB testing, notifications inbox, in-app messages and theme editor, custom landing pages, marketing pressure management, retargeting, scheduled and triggered campaigns, timezone management).
2. Best-in-class customer support with 3 min median response time and >95% customers requests solved within the hour.
3. Built-in connectors with 50+ other marketing clouds.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, France, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English, French, Spanish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Batch

Images

Batch Software - Batch's push composer with live segmentation
Batch Software - Analytics homepage in Batch with basic KPIs
Batch Software - Batch includes full documentation
Batch Software - Live apps that use Batch's SDK
Batch Software - Batch.com homepage
View 6 more
Batch Software - Batch's push composer with live segmentation Batch Software - Analytics homepage in Batch with basic KPIs Batch Software - Batch includes full documentation Batch Software - Live apps that use Batch's SDK Batch Software - Batch.com homepage

Features

Total features of Batch: 30

  • AB Testing
  • API
  • Analytics/ROI Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Contextual Targeting
  • Customer Segmentation
  • Customizable CTAs
  • Customization
  • Device Targeting
  • Drip Campaigns
  • Dynamic Content
  • Engagement Tracking
  • Event Triggered Actions
  • Expiry Notifications
  • Geotargeting
  • Landing Pages/Web Forms
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Marketing
  • Notification Scheduling
  • Reporting/Analytics
  • Segmentation
  • Template Management
  • Visual Notifications
  • Web Notifications
  • Website Visitor Tracking

Alternatives

Marketo Engage

4,2
#1 Alternative to Batch
Marketo Engage provides a complete marketing software platform to businesses of all sizes with tools for marketing...

Airship

0
#2 Alternative to Batch
Airship is a customer engagement platform designed to help businesses in retail, finance, sports, and other industries...

Firebase

4,6
#3 Alternative to Batch
Firebase, built on Google's cloud infrastructure, enables businesses to develop web and mobile applications with cloud...

Sendloop

4,5
#4 Alternative to Batch
Sendloop is a full featured email marketing and marketing automation. You will find all features and tools to nurture...

Reviews

Overall rating

4,6 /5
(9)
Value for Money
4,5/5
Features
4,2/5
Ease of Use
5/5
Customer Support
4,9/5

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Showing 5 reviews of 9
Edern P.
Overall rating
  • Industry: Newspapers
  • Company size: 501-1 000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Plateforme simple d'utilisation et équipe réactive

Reviewed on 2020/12/13

Pros

Equipe réactive et aucun bug de l'outil à signaler après un an d'utilisation.
Temps de chargement de l'outil rapide (surtout vs d'autres solutions).

Cons

Rien à signaler. La plateforme répond à tous nos besoins.

Benjamin L.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best Mobile Automation and Marketing tool to engage further with your app users

Reviewed on 2021/01/15

+38% of returning users on monthly basis

+38% of returning users on monthly basis

Pros

- Main functions I appreciate:
- Automation triggers, re-targeting campaigns, in-app messages, push including landing mobile, implementation of sounds, richmedia, and visual all integrated into the communication.
- Having the ability to tailor the tool based on the Marketing business intent such as, Labelling, APIs from CRM system and being able to connect our attribution tools or any other licensing tools such as Salesforce, Segment GA360 to cite a few.

Things I really love: AB testing, flexibility to make it "yours" according to your own company branding; the support team always available to help and double check simple to complex campaigns configuration; Analytics Dashboard; in-app & landing template configuration without the need to ask any further developments to our product dev team; API to let batch deliver other transactional messages from other systems; regular deep dive with Client and Success manager to capture batch console improvements where in the following month those feedback will drive their roadmap with brand new features or UI_UX improvements.

At final, the UI is simple to read, comprehensive, and make this UX easy to use for anyone (Marketers, product app owners, developers can really enjoy it!)

Cons

Some improvements could be made for campaigns replication in different OS. or having the ability to create and craft campaigns for both instance at the same time.
Campaigns overviews displayed page by page is not really the best way to let people retrieve easily campaigns live versus completed versus in draft. I would expect to see a page offering me folders ;) but I am sure the team will enhance it in their roadmap.

Alternatives Considered

Marketo Engage, Firebase and Airship

Reasons for Switching to Batch

Not complex at all for marketers (very easy for anyone starting) , require less efforts for dev team in terms of implementation and configuration compared to other solution.
Guillaume L.
Overall rating
  • Industry: Newspapers
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Le Monde

Reviewed on 2020/11/27

Avec une interface pensée pour l'utilisateur et un service client efficace et réactif, Batch répond...

Avec une interface pensée pour l'utilisateur et un service client efficace et réactif, Batch répond parfaitement aux besoins nécessaires aux paramétrages et aux envois des push web et app.

Pros

. L'expérience utilisateur avec une interface simple et intuitive.
. L'accompagnement lors du déploiement.
. Les conseils et recommandations pour utiliser pleinement Batch en fonction des objectifs.
. Le service client, à la fois réactif et pédagogue.
. Statistiques.

Cons

. Le logiciel ne permet pas de créer une cible indépendamment d'une campagne.

Paul G.
Overall rating
  • Industry: Broadcast Media
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Une des plateformes CRM mobile les plus riches et robustes du marché.

Reviewed on 2020/12/21

Nous travaillons avec Batch depuis maintenant 4 ans. La méthode d’envoi des push mobile et push web...

Nous travaillons avec Batch depuis maintenant 4 ans. La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ;… font de Batch une des plateformes CRM mobile les plus riches et robustes du marché. C’est un plaisir d’avancer sur notre stratégie mobile internationale avec Batch à nos côtés.

Pros

La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ; l'interface éditoriale simplifiée, la simplicité d'usage pour envoyer aussi bien des push web que mobile .

Cons

En toute transparence, je n'ai aucun point faible à décrire. Je suis pleinement satisfait de l'outil

Marine G.
Overall rating
  • Industry: Banking
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Une plateforme efficace pour vos campagnes de pushs et in-app

Reviewed on 2020/12/30

Nous sommes très contents de Batch pour nos campagnes CRM de push et in-app, c'est une plateforme...

Nous sommes très contents de Batch pour nos campagnes CRM de push et in-app, c'est une plateforme très facile à prendre en main, compatible avec de la personnalisation et des relances automatiques pour améliorer vos KPI

Pros

/Une plateforme 100% UX friendly
/Un service client hyper réactif (via le chat notamment) et de qualité
/Interlocuteurs français, compétents et disponibles
/Personnalisation facile via la remontée de vos datas, et la mise en place de trigger

Cons

/Il faudrait ajouter la possibilité de construire une user journey de A à Z
/Dommage de ne pas encore avoir de gif ou vidéo dans les in-app
/Dommage de ne pas pouvoir retargeter dans un push l'audience d'une in-app (pour créer des liens entre les 2 formats)
/Dommage de ne pas pouvoir personnaliser le capping par label de campagne

Showing 5 reviews of 9 Read all reviews

Batch FAQs

Below are some frequently asked questions for Batch.

Batch offers the following pricing plans:

  • Starting from:
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic plan: free Developper plan: $275 per month

Batch has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Batch supports the following languages:

English, French, Spanish

Batch supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Batch integrates with the following applications:

Parse

Batch offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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