Batch

The leading platform for push notifications for mobile & web

4,5 /5 (8 reviews) Write a Review!

Batch Overview

What is Batch?

Batch provides the most specialized push notifications engagement platform on the market for mobile & web, combining high-volume throughput and advanced targeting options.

500 customers, 25 countries, 10k+ apps, 200Bn+ notifications sent each year, 50 people, 2 offices.

Batch Overview

Pricing

Starting from
US$0,00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Basic plan: free
Developper plan: $275 per month


Batch Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English, French, Spanish

Media

Batch's push composer with live segmentation
Analytics homepage in Batch with basic KPIs
Batch includes full documentation
Live apps that use Batch's SDK
Batch.com homepage
Batch screenshot: Batch's push composer with live segmentation Batch screenshot: Analytics homepage in Batch with basic KPIs Batch screenshot: Batch includes full documentation Batch screenshot: Live apps that use Batch's SDK Batch screenshot: Batch.com homepage

Batch Reviews

Batch Reviews

Overall rating
4,5
/
5
Excellent
4

Very good
4

Average
0

Poor
0

Terrible
0

Value for Money
4,4
Features
4,1
Ease of Use
5
Customer Support
4,9
100% recommended this app
Benjamin L.

One of the best Mobile Automation and Marketing tool to engage further with your app users

+38% of returning users on monthly basis


Edern P.

Plateforme simple d'utilisation et équipe réactive


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Marine G.

Une plateforme efficace pour vos campagnes de pushs et in-app

Nous sommes très contents de Batch pour nos campagnes CRM de push et in-app, c'est une plateforme très facile à prendre en main, compatible avec de la personnalisation et des relances automatiques pour améliorer vos KPI


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Guillaume L.

Le Monde

Avec une interface pensée pour l'utilisateur et un service client efficace et réactif, Batch répond parfaitement aux besoins nécessaires aux paramétrages et aux envois des push web et app.


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Paul G.

Une des plateformes CRM mobile les plus riches et robustes du marché.

Nous travaillons avec Batch depuis maintenant 4 ans. La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ;… font de Batch une des plateformes CRM mobile les plus riches et robustes du marché. C’est un plaisir d’avancer sur notre stratégie mobile internationale avec Batch à nos côtés.


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Benjamin L.
Industry: Electrical/Electronic Manufacturing
Company size: 10 000+ Employees

One of the best Mobile Automation and Marketing tool to engage further with your app users

Used Daily for 1+ year
Reviewed on 2021/01/15
Review Source: Capterra

+38% of returning users on monthly basis

Pros

- Main functions I appreciate:
- Automation triggers, re-targeting campaigns, in-app messages, push including landing mobile, implementation of sounds, richmedia, and visual all integrated into the communication.
- Having the ability to tailor the tool based on the Marketing business intent such as, Labelling, APIs from CRM system and being able to connect our attribution tools or any other licensing tools such as Salesforce, Segment GA360 to cite a few.

Things I really love: AB testing, flexibility to make it "yours" according to your own company branding; the support team always available to help and double check simple to complex campaigns configuration; Analytics Dashboard; in-app & landing template configuration without the need to ask any further developments to our product dev team; API to let batch deliver other transactional messages from other systems; regular deep dive with Client and Success manager to capture batch console improvements where in the following month those feedback will drive their roadmap with brand new features or UI_UX improvements.

At final, the UI is simple to read, comprehensive, and make this UX easy to use for anyone (Marketers, product app owners, developers can really enjoy it!)

Cons

Some improvements could be made for campaigns replication in different OS. or having the ability to create and craft campaigns for both instance at the same time.
Campaigns overviews displayed page by page is not really the best way to let people retrieve easily campaigns live versus completed versus in draft. I would expect to see a page offering me folders ;) but I am sure the team will enhance it in their roadmap.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Edern P.
Industry: Newspapers
Company size: 501-1 000 Employees
Translate to English
Translate to English

Plateforme simple d'utilisation et équipe réactive

Used Weekly for 1+ year
Reviewed on 2020/12/13
Review Source: Capterra

Pros

Equipe réactive et aucun bug de l'outil à signaler après un an d'utilisation.
Temps de chargement de l'outil rapide (surtout vs d'autres solutions).

Cons

Rien à signaler. La plateforme répond à tous nos besoins.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Marine G.
Industry: Banking
Company size: 51-200 Employees
Translate to English
Translate to English

Une plateforme efficace pour vos campagnes de pushs et in-app

Used Daily for 1+ year
Reviewed on 2020/12/30
Review Source: Capterra

Nous sommes très contents de Batch pour nos campagnes CRM de push et in-app, c'est une plateforme très facile à prendre en main, compatible avec de la personnalisation et des relances automatiques pour améliorer vos KPI

Pros

/Une plateforme 100% UX friendly
/Un service client hyper réactif (via le chat notamment) et de qualité
/Interlocuteurs français, compétents et disponibles
/Personnalisation facile via la remontée de vos datas, et la mise en place de trigger

Cons

/Il faudrait ajouter la possibilité de construire une user journey de A à Z
/Dommage de ne pas encore avoir de gif ou vidéo dans les in-app
/Dommage de ne pas pouvoir retargeter dans un push l'audience d'une in-app (pour créer des liens entre les 2 formats)
/Dommage de ne pas pouvoir personnaliser le capping par label de campagne

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Guillaume L.
Industry: Newspapers
Company size: 1 001-5 000 Employees
Translate to English
Translate to English

Le Monde

Used Daily for 6-12 months
Reviewed on 2020/11/27
Review Source: Capterra

Avec une interface pensée pour l'utilisateur et un service client efficace et réactif, Batch répond parfaitement aux besoins nécessaires aux paramétrages et aux envois des push web et app.

Pros

. L'expérience utilisateur avec une interface simple et intuitive.
. L'accompagnement lors du déploiement.
. Les conseils et recommandations pour utiliser pleinement Batch en fonction des objectifs.
. Le service client, à la fois réactif et pédagogue.
. Statistiques.

Cons

. Le logiciel ne permet pas de créer une cible indépendamment d'une campagne.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Paul G.
Industry: Broadcast Media
Company size: 1 001-5 000 Employees
Translate to English
Translate to English

Une des plateformes CRM mobile les plus riches et robustes du marché.

Used Daily for 2+ years
Reviewed on 2020/12/21
Review Source: Capterra

Nous travaillons avec Batch depuis maintenant 4 ans. La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ;… font de Batch une des plateformes CRM mobile les plus riches et robustes du marché. C’est un plaisir d’avancer sur notre stratégie mobile internationale avec Batch à nos côtés.

Pros

La méthode d’envoi des push mobile et push web ; la détection automatique des utilisateurs par niveau d’activité ; la roadmap évolutive ; la réactivité du support ; l'interface éditoriale simplifiée, la simplicité d'usage pour envoyer aussi bien des push web que mobile .

Cons

En toute transparence, je n'ai aucun point faible à décrire. Je suis pleinement satisfait de l'outil

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 8 user ratings
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Batch Pricing

Batch Pricing

Starting from
US$0,00/month
Free Trial
Free
Subscription
Value for money

Basic plan: free
Developper plan: $275 per month

Basic plan: free
Developper plan: $275 per month

Value for Money
4,4/5
Based on 8 user ratings
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Batch Features

Batch Features

A/B Testing
API
Activity Dashboard
Automatic Notifications
Campaign Analysis
Campaign Management
Campaign Segmentation
Content Management
Customizable Branding
Customizable Templates
Data Import/Export
Drag & Drop Interface
Engagement Analytics
Monitoring
Multi-Channel Marketing
Real Time Analytics
Reporting & Statistics
Social Media Integration
Template Management
Third Party Integration
Features
4,1/5
Based on 8 user ratings
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Categories

Additional information for Batch

Additional information for Batch

Key features of Batch

  • 50/50 split, custom split and multi-armed bandit split
  • Automatic user segments with machine-learning
  • Connect Batch to all your other services
  • Create your own segments. Use Attributes, Tags and Events
  • Mobile push notifications. SLA on delivery.
  • SDK for iOS, Android, Windows Phone, Unity, AIR and Cordova

Benefits

1. A complete and user-friendly interface to create, automate and analyze push notifications campaigns. (Multi-level segmentation, AB testing, notifications inbox, in-app messages and theme editor, custom landing pages, marketing pressure management, retargeting, scheduled and triggered campaigns, timezone management).
2. Best-in-class customer support with 3 min median response time and >95% customers requests solved within the hour.
3. Built-in connectors with 50+ other marketing clouds.

Batch FAQs

Batch FAQs

Below are some frequently asked questions for Batch.

Q. What type of pricing plans does Batch offer?

Batch offers the following pricing plans:

Starting from: US$0,00/month

Pricing model: Free, Subscription

Free Trial: Available

Basic plan: free Developper plan: $275 per month

Q. What are the main features of Batch?

Batch offers the following features:

  • 50/50 split, custom split and multi-armed bandit split
  • Automatic user segments with machine-learning
  • Connect Batch to all your other services
  • Create your own segments. Use Attributes, Tags and Events
  • Mobile push notifications. SLA on delivery.
  • SDK for iOS, Android, Windows Phone, Unity, AIR and Cordova

Q. Who are the typical users of Batch?

Batch has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does Batch support?

Batch supports the following languages:

English, French, Spanish

Q. What type of pricing plans does Batch offer?

Batch has the following pricing plans:

Free, Subscription

Q. Does Batch support mobile devices?

We do not have any information about what devices Batch supports

Q. What other apps does Batch integrate with?

Batch integrates with the following applications:

AT Internet Web Analytics, MPP BI

Q. What level of support does Batch offer?

Batch offers the following support options:

Online Support, Phone Support, FAQs, Knowledge Base